Trusted Agent profile

Keepmoat estate agents in Gravesend, Thurnscoe, Bradford and 21 more

3.8

★★★★★ Good

599 reviews across 30 offices and 1 platform

Keepmoat has 30 offices, in Gravesend, Thurnscoe, Bradford (two offices), Leeds, Doncaster (three offices), Scarborough (two offices), Newton Aycliffe, Wakefield (two offices), Walsall, Buxton, Gainsborough, Great Harwood (two offices), Rotherham, Derby, Kingswinford, Deeside, Wigan, Stoke-On-Trent, Stockton-on-Tees, Northstowe, Sheffield, Hartlepool, South Shields and Accrington. Together they have 599 reviews on 1 platform, rated 3.8 out of 5 overall.

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3.8 / 5

599

Reviews on Google

All 30 offices

Reviews may appear on more than one platform.

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Our offices

Keepmoat's 30 offices, most reviewed first. Each has its own page.

Latest reviews from every Keepmoat office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

Rating only, no written review.

Chris · 29 April 2024 · Keepmoat Gainsborough

Agent replied · 11 June 2024

Hi Chris, thank you for leaving a positive review for Warren Wood View! Best wishes, KM

5/5

Google

Rating only, no written review.

Paul · 25 April 2024 · Keepmoat Sheffield

4/5

Google

Rating only, no written review.

Stu · 25 April 2024 · Keepmoat Sheffield

Agent replied · 16 June 2024

Thank you for leaving a review. We're glad to see your experience at Pennine Village has been a positive one! Best wishes, KM

4/5

Google

Rating only, no written review.

Chris · 25 April 2024 · Keepmoat Sheffield

Agent replied · 16 June 2024

Hi Chris, thank you for leaving a positive review for Pennine Village! Best wishes, KM

1/5

Google

Rating only, no written review.

HV · 25 April 2024 · Keepmoat Walsall

1/5

Google

House was fine but started getting issues 1yr in back and fourth with customer care and never seem bothered and always find a loop hole on why they won’t don’t , no wonder are people are already selling there house on the estate already.

Ben · 25 April 2024 · Keepmoat Walsall

Agent replied · 24 August 2024

Hi Ben, thank you for taking the time to leave this review. We're sorry to hear that you've had this experience when buying a home with us. We have passed this over to the region and will edit with any updates. Kind regards, KM

4/5

Google

Nice apartments, but the 3rd room is more of a store.

Abimbola · 25 April 2024 · Keepmoat Walsall

Agent replied · 24 August 2024

Hi Bimbo, thank you for leaving this review for Primrose Lodge. Best wishes, KM

1/5

Google

Greedy developer. Drainage system is a disaster and they are also ruining the wildlife areas on the estate. AVOID.

Ral · 25 April 2024 · Keepmoat Leeds

1/5

Google

Awful company. Digging up the forest at the entrance to the estate with no thought for wildlife or residents. Some houses have waste backing up in the toilets. Council refuse to adopt the road due to shoddy drainage works. Not interested once they have your money. Do not waste your hard earned cash here.

Sid · 25 April 2024 · Keepmoat Leeds

1/5

Google

I’m generally dissatisfied with my property and Keepmoat are very unwilling to respond to any problems or concerns promptly. The site manager is incompetent and will promise you the world and do absolutely nothing. My home has had multiple issues due to poor workmanship, the most serious being a rear garden that floods and a home that smelt of sewage for months. Some of the contractors are inconsiderate and have no regard or respect for residents. They can be rude, no apology if they block your access to your drive, or make it difficult for you to negotiate your way in and out of the estate, the litter they leave behind blows everywhere and you have to contend with their maximum volume music in addition to the site noise. I would advise people to think carefully before buying a house here. I wish I hadn’t. You need to be prepared for noise from 7am to 7pm and until 1pm on Saturdays. The dust is endless, as is the untidy look of the place is tiring, The gardens laid to the rear are a big disappointment. The turf still hasn’t knitted together and wasn’t rolled flat so is uneven which means you can’t mow some areas and scalp others. Keepmoat are aware of the shortcomings with the gardener and consequently didn’t use that contractor for the gardens around the marketing suite. The upgrade of carpet is not worth paying for. My advice would be to take what they lay as standard and buy your own in due course. The fitted appliances are bottom of the range and with heavy use will not last long. I wanted to pay to have better quality appliances fitted but was told not possible. Living here has caused me so much stress. I have bought new homes before and experienced no issues other than minor snagging. Keepmoat Homes are awful.

Jo · 16 April 2024 · Keepmoat Scarborough (Shield Way)

Agent replied · 24 August 2024

Hi Jo, thank you for taking the time to leave this review for Orien's Field. We are sorry to hear that you've had this experience with your home, but we have passed this over to the region so they are aware of your issues! Kind regards, KM

5/5

Google

You have the nicest staff here. I've been in 3 times now and they been nothing, but lovely. Everything is explained, shown. I put my first refusal on the plot and just recently changed my mind about the plot I want however I've been told I ll get a phone call if ppl who put their first refusal on that plot will change their minds.

Inga · 16 April 2024 · Keepmoat Wigan

Agent replied · 23 October 2024

Hi Inga, Thank you for leaving us a 5-star review! We're pleased to hear that you've had such a positive experience with the team at The Seasons. Best wishes, KM

1/5

Google

Timewasters. Spent several weeks trying to get a response to some basic questions I had about a plot being advertised at this development, only to be faced with a series of out of office messages and responses which didn't answer my queries. Two weeks after I first got in touch I managed to schedule a viewing at Keepmoat's Eclipse development about a mile away from Pennine Village (which involved taking annual leave), only to arrive and find the Sales Executive was busy with another meeting and clearly not expecting me (even though i'd booked an appointment slot). I wasn't able to get any answers to my queries during this visit and the whole thing felt like a massive waste of time and my annual leave allowance. After Pennine Village's original Sales Executive returned from being on holiday I managed to get some answers to the questions I had first submitted over three weeks earlier, but was then told that apparently the Easymove scheme (which as I write is still being advertised on their website) was not available on the only plot currently listed on Keepmoat's Pennine Village webpage because apparently that plot is now "near the roof stage". No information or timescales were forthcoming about future properties at the development where the Easymove scheme would be available (which seems very strange to me - surely if you're building a housing development you have a rough idea of when each plot is going to be finished and available for sale?), so i've completely given up on the process and have shifted my interest to purchasing elsewhere. Maybe if they'd responded to me when I first enquired in July the plot wouldn't have been near the roof stage and I'd have been able to purchase it using their Easymove scheme. Unfortunately I feel like i've been messed around, not taken seriously as a buyer (even though I have a decision in principle from my current mortage provider and a property I wanted to sell through Easymove so I could port my current mortgage deal over to a house at Pennine Village) and as a result no longer have any interest in this development, or any others being built by Keepmoat if this is the level of service to expect from them.

Chris · 16 April 2024 · Keepmoat Sheffield

1/5

Google

Shocking workmanship inside the property. Poor aftercare. All in all do not buy one of these properties.

Marc · 16 April 2024 · Keepmoat Buxton

Agent replied · 19 June 2024

Hi Marc, we're sorry to hear that you've had this experience at Foxlow Fields. We will use your comments to ensure that things improve in the future. King regards, KM

1/5

Google

This company is destroying long established woodland at the junction of York Road, breaching their planning permission. This issue has been reported to Leeds City Council and local councillors.

Chris · 16 April 2024 · Keepmoat Leeds

5/5

Google

Rating only, no written review.

Kk · 16 April 2024 · Keepmoat Leeds

5/5

Google

Rating only, no written review.

Temidire · 16 April 2024 · Keepmoat Leeds

4/5

Google

Rating only, no written review.

WW · 16 April 2024 · Keepmoat Leeds

Agent replied · 15 June 2024

Thank you for leaving a review. We're pleased to see that your experience at Timeless has been a positive one! Best wishes, KM

1/5

Google

Rating only, no written review.

Tony · 16 April 2024 · Keepmoat Leeds

2/5

Google

Given the brush off. Really wanted to buy. Our situation though is awkward, so they didn't want to get involved.

Russell · 16 April 2024 · Keepmoat Leeds

Agent replied · 15 June 2024

Hi Russell, we're sorry to hear that your experience hasn't been so positive. At Keepmoat, we strive to make all of our customers feel welcome and happy. Kind regards, KM

5/5

Google

Keep moat have been brilliant at after care support, Especially Amy F. in customer after care ,shout out to Yorkshire housing that was Also brilliant too.keepmoat ,timeless, Seacroft 5 Star.

Jason · 16 April 2024 · Keepmoat Leeds

Agent replied · 15 June 2024

Hi Jason. Thank you for leaving this 5-star review for Timeless! We're so pleased to hear that Amy has been such a huge help. Best wishes, KM

4/5

Google

Rating only, no written review.

Paul · 16 April 2024 · Keepmoat Gravesend

3/5

Google

Rating only, no written review.

Michael · 16 April 2024 · Keepmoat Gravesend

4/5

Google

Rating only, no written review.

Savith · 16 April 2024 · Keepmoat Gravesend

5/5

Google

Rating only, no written review.

Ivaylo · 16 April 2024 · Keepmoat Gravesend

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Keepmoat

Which Keepmoat office has the most reviews?

Gravesend has the most, with 62 reviews rated 3.9 out of 5, followed by Thurnscoe with 42.

Where are the Keepmoat offices?

The 30 Keepmoat offices, by town:

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