Trusted Agent profile · Essex and Hertfordshire
Verified
★★★★★
5,133 reviews across 12 offices and 6 platforms
Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,133 reviews on six platforms, rated 4.8 out of 5 overall.
4,326
Reviews on Google
All 12 offices
1
Reviews on Facebook
All 12 offices
1
Reviews on Yell
Business-wide
736
Reviews on Trustpilot
Business-wide
68
Reviews on allAgents
All 12 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Intercounty's 12 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Intercounty is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Intercounty is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in four years, the group and its branches: 2016, 2015, 2014, 2012. A Lettings Agency of the Year winner every year since 2014.
2015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Gold Lettings Agency of the Year Awards 2014 winners
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.
Negotiator Awards winners in one year, the group and its branches: 2019.
2019 2 Gold The Negotiator Awards 2019 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGreat team
Thanks so much to the very efficient team at Intercounty Saffron Walden, who worked so hard, and particularly to Lisa who was on the case at all times and really helpful. Definitely the best estate agent we've had dealings with.
Thank you for your review Jane. Its fantastic to hear such great comments about our team at Saffron Walden including Lisa. Congratulations to you.
5/5
TrustpilotThe house process was very stressful
The house process was very stressful, the only person that made it easier for us was Doug. We cannot thank him enough for how he has help us to get the right information that we needed and pointing us in the right direction for who we needed to speak too. He also made sure he kept in touch to make sure everything was going right.Everyone who we have spoken to at Intercounty has been very polite and helpful as well.
Thank you for your review Keeley. Its great to hear such great comments about Doug and how he helped you with your property as it can be a very stressful process.
5/5
TrustpilotWe have been very impressed with the…
We have been very impressed with the level of professionalism, courtesy and helpfulness from the team in Saffron Walden, especially Abi, Charlotte and Lisa. Really great teamwork and a genuine pleasure to work with, nothing was too much trouble. Intercounty Saffron Walden are quite simply streets ahead of all the other agents we have worked with and we would not hesitate to recommend them. Thank you.
Thank you Neil for your review. Really lovely comments with regards to the team at Saffron Walden. Thank you for recommending us. Congratulations to you.
5/5
TrustpilotIntercounty Braintree were outstanding.
Intercounty Braintree were outstanding.A massive thank you to Nick and all the team at the Braintree branch. Our house was sold in 8 days, great marketing and communications throughout. Nick was such a great help in the last week, chasing solicitors etc. We can’t thank you enough for help making our move stress free. I would recommend Intercounty to anyone looking to buy or sell their house. Thank you all so much.
Thank you Nic for your review. Its great to hear how good the communications were throughout the transaction. Thank you for recommending us. Congratulations on your sale.
4/5
TrustpilotDoug was fantastic
Doug was fantastic, he was the one person we were able to rely on to give us information and find out answers for us. He has such a happy cheery personality that it was a pleasure working with him and was a welcome change to our solicitors who never sounded happy to talk with us.
Thank you Lucy for your review. Its fantastic to hear the great comments about Doug. Congratulations to you.
5/5
TrustpilotCan’t recommend inter county more - fab !!!
Can’t recommend inter county more !! Highly recommended- just purchased my house with them and they are so helpful and I know I was annoying ! Nothing was too much !! Fab staff !! Thank you so much Jenny Ben and Archie and Tom 👍🏻👍🏻👍🏻
Thank you for you review Julie. Such great comments to hear regarding our Dunmow team. Congratulations on your new home.
5/5
TrustpilotBishops Stortford Office Intercounty
We are in the process of finalising our house sale with Intercounty Bishops Stortford and they have been fantastic. Given the market at present, we were unsure how long it would take to sell, but thanks to them getting the right prospective buyers through the door, we had an offer we accepted on the second day the house was up for sale.I would like to make a special mention regarding James from the Stortford office. He has been professional, engaged, empathetic and a great communicator from start to finish.Altogether it has been an entirely positive experience and I would recommend Intercounty to anybody selling or buying a home.
Thank you for your review Mrs Marsh. Its great to hear such positive comments about James. Congratulations on the sale of your property.
5/5
TrustpilotJoshua from the Saffron Walden office…
Joshua from the Saffron Walden office worked very hard to push our sale through
Thank you for your review Mark. It's great to hear Joshua help push your sale through.
5/5
TrustpilotExcellent service, could not recommend enough
From start to finish, Andrew and his team at Intercounty Great Dunmow were a pleasure to deal with. Always available, responsive and helpful, Andrew helped us purchase a beautiful grade II listed property in October 2019. He was knowledgable about the area, owners and property. He went above and beyond in answering questions, offering advice and helping us source specialist surveyors and contractors prior to sale. He took an interest in helping both us and the owners broker a deal that worked for both parties. We also used Intercounty's Conveyancing Service, which was equally excellent. Andrew's work throughout the sale process, with our conveyancer, ultimately made for a timely and smooth sale. We have no hesitation in recommending Intercounty Great Dunmow and Intercounty Conveyancing to anyone looking for a stress free joined up property search and conveyancing process.
Thank you for your review Madelaine. Its lovely to hear about the service not only what we provided but also our conveyancing team. Thank you for recommending us. Congratulations on your new home.
5/5
TrustpilotAndy at Intercounty South Woodham…
Andy at Intercounty South Woodham Ferrer's office ensured our sale went smoothly. Always available to keep us updated or solve any questions or hiccups along the way. Stress free move. Would, and do recommend. Thank you
Thank you for your review Beverley. Its great to hear Andy was there to help provide a smooth sale.
5/5
TrustpilotIntercounty Harlow branch fantastic team and experiencene
Fantastic team and I couldn't recommend them more. Their experience and knowledge of the market is second to none and they made the sale of our property stress free and a very good experience. Many thanks to all the team at Intercountry Harlow branch.
Thank you for your review Ian and your feedback with regards to our Harlow branch. Its great to hear you had a stress free sale and the team were there to help along the way. Congratulations to you.
5/5
TrustpilotIntercounty Bishops Stortford Branch
Intercounty Bishops Stortford Branch Amazing service from Doug Whybrow the Sales Progressor - nothing was too much trouble - friendly, helpful, efficient and effective service - would highly recommend.
Thank you for your review Jak. Its great to hear about the amazing service from Doug. Congratulations.
5/5
TrustpilotSaffron Walden Staff - thank you!
We have just completed on the sale of our property through Intercounty in Saffron Walden, having switched from another agent. The team in Saffron Walden, namely Josh, Claire & Lisa worked in a professional manner to ensure the sale went through to completion, keeping us updated of progress on a regular basis. Many thanks to you all.
Thank you for your review Sue. Its fantastic to hear such positive feedback on the team at our Saffron Walden branch. Congratulations on the sale of your property.
5/5
TrustpilotProfessional and friendly Bishops Stortford team
Intercounty were a professional and courteous agent, we also found them very knowledgeable when viewing properties. Once we purchased a property through them, Doug was very helpful in chasing updates from the chain and pushing things along!
Thank you for your review Katy and thank you for your great feedback, Congratulations on your new property.
4/5
TrustpilotInterCounty at Bishops Stortford
InterCounty at Bishops Stortford provided a great service from producing the excellent brochure for the sale of my house, finding prospective buyers to view my property (Jack and James especially) explaining everything and keeping me updated as it happened.There were some hiccups today along the way but Doug was always on the end of the phone to iron things out.Thank you InterCounty at Bishops Stortford
Thank you for your review Susan. Its great to hear the lovely feedback on Jack, James & Doug keeping you updated throughout. Congratulations on the sale of your property,
4/5
TrustpilotAndrew Kershaw is the man you need to…
Andrew Kershaw is the man you need to get the job done, made sure he chased everybody and anybody to get us out of an uncontrolled situation when we were buying our house. Still expecting my house warming card Andrew :)
Thank you for your review Chico. Its fantastic to hear such positive feedback. Congratulations on your new home.
5/5
TrustpilotGreat service from a Buyers perspective
We have just bought a house that was sold through Intercounty. They have been professional, punctual and personable throughout the whole process. We needed to visit the house on 3 occassions at short notice to survey, measure for carpets and get a quote with a plumber, and it was never a problem gaining access (special thanks to Olivia). It was also helpful to have Doug Whybrow as our liason between the sellers solicitor and our solicitor. He was fantastic at keeping us informed of progress and helping out with any queries.
Thank you for your review John. Its great to hear how professional the team are at our Bishops Stortford branch. Congratulations on your new home.
5/5
TrustpilotMatt and the Harlow team were excellent…
Matt and the Harlow team were excellent - we had a very quick sale and they were always only a phone call away. Highly recommended
Thank you for your review Frankie. Its great to hear how great our Harlow team is. Congratulations on your sale.
5/5
TrustpilotA huge thank you to the Intercounty…
A huge thank you to the Intercounty Team at the Dunmow Branch, in particular Andrew K who has been on hand day and night to help me with any queries while buying our first home. Super helpful and has made the whole process a lot easier for us!Would definitely recommend Intercounty to friends and family in the future.
Thank you for your review Danielle. It has been a pleasure being a part of purchasing your first home. Congratulations.
5/5
TrustpilotFantastic team!
The staff at intercounty Sawbridgeworth we’re fantastic. Joe and Dan were very professional and friendly and helped us through each step of securing our new home. We would definitely recommend them
Thank you for your review Carlin. Its great to hear how Dan and Joe were able to be a part of finding your new home.
5/5
GoogleBrandon was a pleasure to work with, very helpful, great contact and communication with my sale, made everything run smoothly. Highly recommend speaking to him and all the team if you are looking to sell or buy. …
5/5
GoogleAn outstanding Estate Agents and so glad we put or Sale through these guys. Brandon and the team were always available to talk to and kept hot on the heels of Solicitors and putting the right amount of pressure on 3rd parties when needed. …
5/5
GoogleWe have to thank the team at Stansted for helping us through out our sale and keeping us informed of the progress. It all went very smoothly with just a hiccup at the end due to someone at the end of our chain, so completion was a glass of …
5/5
GoogleOne year ago I was looking for place to live at Sawbridgeworth, It was first time for me to rent apartment by myself. Daniel helped me to find the perfect one, also he spend a lot of time with me explaining all the paper work I had to sign …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bishop Stortford has the most, with 1,611 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.
The 12 Intercounty offices, by town:
Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.
