5/5
GoogleIntercounty were fantastic with our Rental of a lovely House in Stansted Mountfitchet. Kat Keates was brilliant! Kat advised us really well and helped us with everything! She gave us great …
Trusted Agent profile · Essex and Hertfordshire
Verified
Intercounty estate agents in Bishop's Stortford, Dunmow, Harlow and 4 more
★★★★★
5,133 reviews across 12 offices and 6 platforms
Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,133 reviews on six platforms, rated 4.8 out of 5 overall.
4,326
Reviews on Google
All 12 offices
1
Reviews on Facebook
All 12 offices
1
Reviews on Yell
Business-wide
736
Reviews on Trustpilot
Business-wide
68
Reviews on allAgents
All 12 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Intercounty's 12 offices, most reviewed first. Each has its own page.
- Intercounty Bishop Stortford21 North Street, CM23 2LD1,611 reviews · 948 on Google (4.8)14 in the last 90 days
- Intercounty Bishop's Stortford (21 North Street)21 North Street, CM23 2LD1,305 reviews · 619 on Google (4.8)15 in the last 90 days
- Intercounty DunmowBarclay House, 1-3 High Street, CM6 1UU1,066 reviews · 378 on Google (4.8)12 in the last 90 days
- Intercounty Harlow (The George)The George, Station Road, CM17 0AN962 reviews · 276 on Google (4.8)3 in the last 90 days
- Intercounty Saffron Walden (57 High Street)57 High Street, CB10 1AA954 reviews · 268 on Google (4.9)12 in the last 90 days
- Intercounty Sawbridgeworth (1 Bell Street)1 Bell Street, CM21 9AR841 reviews · 154 on Google (4.9)5 in the last 90 days
- Intercounty Stansted (8 Cambridge Road)8 Cambridge Road, CM24 8BZ832 reviews · 146 on Google (4.8)15 in the last 90 days
- Intercounty Great DunmowBarclay House, 1-3 High Street, CM6 1UU485 reviews · 432 on Google (4.8)10 in the last 90 days
- Intercounty HarlowThe George, Station Rd, CM17 0DN420 reviews · 420 on Google (4.7)16 in the last 90 days
- Intercounty Saffron Walden57 High Street, CB10 1AA386 reviews · 369 on Google (4.8)9 in the last 90 days
- Intercounty Stanstead8 Cambridge Road, CM24 8BZ184 reviews · 183 on Google (4.8)12 in the last 90 days
- Intercounty Sawbridgeworth1 Bell Street, CM21 9AR183 reviews · 183 on Google (4.8)2 in the last 90 days
Awards
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Intercounty is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 2019
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Lettings, East of England
2019 1 award EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Lettings, East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Intercounty is among the Lettings Agency of the Year Awards 2016 winners.
- GoldLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
Lettings Agency of the Year winners in four years, the group and its branches: 2016, 2015, 2014, 2012. A Lettings Agency of the Year winner every year since 2014.
Lettings Agency of the Year by year, 2015 to 2012
2015 1 Silver Lettings Agency of the Year Awards 2015 winners
- SilverLettings Agency of the Year Awards 2015: Best East of England Lettings Agency (Medium)
2014 1 Gold Lettings Agency of the Year Awards 2014 winners
- GoldLettings Agency of the Year Awards 2014: Best East of England Lettings Agency (Medium)
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
- SilverLettings Agency of the Year Awards 2012: Best South East Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
The Negotiator Awards
Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.
Negotiator Awards winners in one year, the group and its branches: 2019.
Negotiator Awards by year, 2019
2019 2 Gold The Negotiator Awards 2019 winners
- GoldThe Negotiator Awards 2019: Regional Agency of the Year, East of England
- GoldThe Negotiator Awards 2019: Large Lettings Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Latest reviews from every Intercounty office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWe have been renting our flat to tenants using Intercounty for the past year. We live overseas so we needed a letting agent whom we could trust and who was reliable. I must say that we are extremely impressed with the whole Intercounty …
5/5
GoogleA big thanks to Jac for securing my the the property I wanted. Very efficient and professional, couldn’t be happier. …
1/5
GoogleOkay, we're in the minority of negative reviews here, but... We rented Orchard Cottage in Ickleton for just shy of 5-years and Intercounty Saffron Walden acted as the 'middle' company we dealt with only at the start of the tenancy and then …
5/5
GoogleCharlotte and Lisa at intercounty Saffron Walden have from the start helped me to buy my property the service and patience along with their professionalism is the best I've ever had the pleasure to deal with. …
5/5
GoogleExcellent service! I moved from the Midlands to Saffron Walden, Ollie and the rest of the team at Intercounty were very helpful in helping resolve the issues that inevitably arise with such a move. When I pointed out one or two minor issues …
5/5
GoogleExcellent service from all at Intercounty Saffron Walden. We had been on the market with another local agent for some time and decided to change agent to try a fresh approach. We received an offer within 2 weeks of instructing …
5/5
GoogleAbbie and Eugenio were fantastic throughout my recent relocation. Their communication was excellent and they made the whole process smooth and seamless. They are an asset to Intercounty. …
1/5
GoogleOur main point of contact was Lauren. Constantly had to chase her up to carry out the most basic of requests. Literally acted like she couldn’t care less. Not very informative didn’t really seem like she had any clue on what she was doing. …
4/5
GoogleThe agent remained in contact from a viewing 18 months prior and, remembering we liked a certain road, contacted us as soon as a sale fell through. We were able to capitalise on the situation and despite a couple of nervous moments, have …
5/5
GoogleMy husband and I were recently looking to rent a property in Dunmow. The lovely lady we dealt with was Lauren Cook, who went out of her way for us. I cannot even begin to describe the excellent service we received from her. Nothing was too …
5/5
GoogleFrom start to finish, Intercounty were a pleasure to work with. Andrew, Ben and the team were professional throughout the entire process of selling my flat. There were constant updates on any developments and complete transparency with all …
5/5
GoogleWanted to say a HUGE thank you to Intercounty, for helping us finally move house. We sold our house with them and they have been fantastic throughout, always helpful, quick and efficient. Andrew, Ben, Jenny and Archie. Always being polite …
5/5
TrustpilotBraintree - went above and beyond
I can only report positive experiences with the team at Intercounty, Braintree. In particular Luke and George have been fantastic throughout our house hunting process. They were thorough, very understanding and attentive towards our requirements , kept us updated promptly and went above and beyond at every opportunity. We will certainly be in contact with them again when we are ready to buy and have recommended them to many people already.
Agent replied · 5 July 2023
Thank you for your Review Gavin. Great to hear how how happy you are with the service from Luke and George, And thank you for recommending us.
5/5
TrustpilotThe Team at Intercounty were…unbeatable
The Team at Intercounty were exceptional. They had a difficult sale on their hands as we went on the market at the point when there was so much concern over Brexit - swiftly followed by Covid and lockdown. We tried other agents and were promised so much but only one delivered. The team were always professional - customer focussed and when I lost my temper or became emotional -they were wonderfully calm. Potential buyers were always properly vetted and there was always someone on hand from the team to show people around the house - we never had to chase for feedback it was always prompt and informative. As we were moving internationally, during a global pandemic, the sale was complicated and the team were incredibly supportive and worked so hard to get the sale over the line to enable us to move before a second wave or lockdown. It would be quite difficult to fault them. Clare, Charlotte, Abby and Pete you are the dream team. Thank you x
Agent replied · 5 July 2023
Thank you for your Review Nina. Its really lovely to see your feedback about our team at Saffron Walden. We will be sure to share this review with them.
5/5
TrustpilotThank you.
Thank you to a great team at Bishop's Stortford Intercounty. We were supported by their calm professional manner throughout our sale and purchase. We found them very easy to talk to and very knowledgeable.
Agent replied · 5 July 2023
Thank you for your Review. Its great to hear positive feedback about our Bishops Stortford team. Congratulations on your new home.
3/5
TrustpilotMixed feedback…
The sales team were extremely good at showing viewers around and notifying us of feedback. After offer agreed I consider that there was an approach to push for an earlier completion date with, in my opinion, preference towards the buyers’ requirements rather than the sellers’ , the latter being the party who were after all, paying Intercounty the Estate Agent’s fee.
Agent replied · 5 July 2023
Dear Mr Fookes Thank you for taking time to leave a review. At Intercounty we really do appreciate all feedback, Firstly I am pleased to hear that you was very happy with the sales team, the team do work very hard to generate quality viewings and always do their best to delivery honest feedback. Regarding the rest of your feedback, we would really like to look into this for you, would you be able to email williamjobber@intercounty.co.uk with a bit more information on what happened and we will look into this for you.
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleA big thanks to Jac for securing my the the property I wanted. Very efficient and professional, couldn’t be happier. Thanks Shane
5/5
GoogleI have found Intercounty rentals team very efficient so far, all have been very professional and lovely to deal with.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Intercounty
Which Intercounty office has the most reviews?
Bishop Stortford has the most, with 1,611 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.
Where are the Intercounty offices?
The 12 Intercounty offices, by town:
- Bishop Stortford: 21 North Street, Bishop's Stortford, CM23 2LD
- Bishop's Stortford (21 North Street): 21 North Street, Bishop's Stortford, CM23 2LD
- Dunmow: Barclay House, 1-3 High Street, Dunmow, CM6 1UU
- Great Dunmow: Barclay House, 1-3 High Street, Great Dunmow, CM6 1UU
- Harlow: The George, Station Rd, Harlow, Essex, CM17 0DN
- Harlow (The George): The George, Station Road, Harlow, CM17 0AN
- Saffron Walden: 57 High Street, Saffron Walden, CB10 1AA
- Saffron Walden (57 High Street): 57 High Street, Saffron Walden, CB10 1AA
- Sawbridgeworth: 1 Bell Street, Sawbridgeworth, Hertfordshire, CM21 9AR
- Sawbridgeworth (1 Bell Street): 1 Bell Street, Sawbridgeworth, CM21 9AR
- Stanstead: 8 Cambridge Road, Stansted, Essex, CM24 8BZ
- Stansted (8 Cambridge Road): 8 Cambridge Road, Stansted, CM24 8BZ
Has Intercounty won any awards?
Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.
