Trusted Agent profile · Essex and Hertfordshire
Verified
★★★★★
5,133 reviews across 12 offices and 6 platforms
Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,133 reviews on six platforms, rated 4.8 out of 5 overall.
4,326
Reviews on Google
All 12 offices
1
Reviews on Facebook
All 12 offices
1
Reviews on Yell
Business-wide
736
Reviews on Trustpilot
Business-wide
68
Reviews on allAgents
All 12 offices
Send Intercounty a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Intercounty's 12 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Intercounty is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Intercounty is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in four years, the group and its branches: 2016, 2015, 2014, 2012. A Lettings Agency of the Year winner every year since 2014.
2015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Gold Lettings Agency of the Year Awards 2014 winners
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.
Negotiator Awards winners in one year, the group and its branches: 2019.
2019 2 Gold The Negotiator Awards 2019 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI’m just in the process of selling my house and Intercounty have been great so far. Special shout out to Olivia and the Bishops Stortford team who have been very professional and responsive. I have also been on a look out for a new house and have been dealing with James and Helen who have continued to provide exemplary customer service. Thank you.
5/5
GoogleI have recently completed my purchase with James and the team at Intercounty Bishops Stortford and I absolutely could not fault the team and the service I received. The team are true professionals, who understand how stressful house buying and selling can be and do everything they can to take the stress away and ultimately get you to where you need to be. I found the communication from the team first class, they are available on the phone and by email etc and we’re easily contactable and if unavailable always responsive as soon as possible, no communication blackouts whatsoever!! I would not hesitate to recommend Intercounty to anybody looking to buy or sell in Bishops Stortford.
5/5
GoogleSecond time of using Intercounty Bishop's Stortford in the last 6 months! I recently sold my mothers house through Intercounty who found me the perfect buyer. I was so impressed with their service that I am now using them to sell my own house. My house was sold within a couple of days, the service and advice I was given has been outstanding! I would highly recommend them. Special thanks to Will and Helen, you guys are on fire!!
5/5
TrustpilotIntercounty Lettings
Have worked with Intercounty's lettings team for a number of years and always been impressed with the honesty and efficiency. Highley recommended.
Thank you for your 5 star review and recommending Intercounty. We really appreciate your continued business.
5/5
TrustpilotProfessional from start to finish
Professional from start to finish. Would highly recommend.
Thank you for your 5 star review Dan and thank you for recommending us!
5/5
TrustpilotMollie from Intercounty was so helpful…
Mollie from Intercounty was so helpful and explained everything clearly. A nice easy rental experience. Thank you.
Thank you Martyn for your 5 star review, it is lovely to hear that Mollie's service has been excellent. We will certainly share your review with her.
5/5
TrustpilotI recently had the experience of…letting out my property
I recently had the experience of letting out my property via intercounty. Lisa was brilliant and the communication was really good enabling a seamless and efficient rental process with tenants lined up and in place the day the property was marketed. I’d highly recommend their services
Thank you for your review Nikki! It's great to hear such positive feedback about Lisa, we will be sure to share your feedback with her.
5/5
TrustpilotIntercounty Bishops Stortford the best by far
I have moved a few time over the past few years and have always found estate agencies difficult to work with but this has certainly changed with my recent experience with Intercounty Bishops Stortford. The 2 Harry’s and Reece who work there and the lady her gave us a 2nd viewing worked fabulously throughout the process. They are by far the best agents I have dealt with and that has been a few. Thank you for such a an easy experience... Steve and Claire
Thank you for your great feedback. It's lovely to hear you had such an easy experience and we will pass on your thanks to Reece and his team.
5/5
TrustpilotJust bought our first home with…
Just bought our first home with Intercounty. Considering Covid and the lockdown and stamp duty holiday etc. etc. it was a stressful time to try and do this. The team at Intercounty were helpful, patient, friendly and professional. I'd certainly be happy to use them again! Highly recommended.
Thank you Dan for your 5 star review and for recommending Intercounty.
5/5
TrustpilotJust bought our first home with…
Just bought our first home with Intercounty. Considering Covid and the lockdown and stamp duty holiday etc. etc. it was a stressful time to try and do this. The team at Intercounty were helpful, patient, friendly and professional. I'd certainly be happy to use them again! Highly recommended.
Thank you Dan for your 5 star review and for recommending Intercounty.
5/5
TrustpilotWe have used Intercounty a few times…
We have used Intercounty a few times over the last 12 years and they are consistently excellent. Andrew and his team are always very helpful and knowledgable.
Thank you for your 5 star review Stuart, we really appreciate your continued business. We will pass on your thanks to Andrew and the team.
5/5
Trustpilotalways professional and helpful
Have been using Intercounty to manage our flat for quite a few years. Always professional and helpful team. Look after everything for us.
Thank you so much for your review and your continued business Tina. It's great to hear that the team have always been professional and helpful.
5/5
TrustpilotAmazing
Amazing, after ages of trying to find somewhere to rent, and feeling so despondent was so lucky to speak to Intercounty. Natasha helped straight away, she was Professional, helpful and understanding. I would highly recommend using Intercounty!
Thank you for your lovely review and for recommending us! We will pass on your thanks to Natasha.
5/5
allAgents"We have always used..."
We have always used Intercounty previously and now they have sold my mums house quickly, twice. Honest and contactable throughout the whole process. Big thank you to Doug, his patience and understanding has been invaluable in helping me with queries, chasers and resolving many issues throughout. Thank you all at Intercounty Bishops Stortford
5/5
allAgentsWe have always used
We have always used Intercounty previously and now they have sold my mums house quickly, twice. Honest and contactable throughout the whole process. Big thank you to Doug, his patience and understanding has been invaluable in helping me with queries, chasers and resolving many issues throughout. Thank you all at Intercounty Bishops Stortford
5/5
TrustpilotIntercounty old harlow essex .
Intercounty old harlow essex .Thankyou so much for all your help .All the team were so helpful from valuation through to completion. Always kept us informed of all developments.
Thank you for the great feedback Michele, we will pass on your thanks to the Harlow team.
5/5
TrustpilotIntercounty old harlow essex .
Intercounty old harlow essex . Thankyou so much for all your help . All the team were so helpful from valuation through to completion. Always kept us informed of all developments.
Thank you for the great feedback Michele, we will pass on your thanks to the Harlow team.
5/5
TrustpilotExcellent..
Excellent, friendly and very well organised and helpful service from Lisa at Intercounty who has dealt with us from start to end ! We can personally thank her for finding us our dream rental home thank you ! Also the referencing company they use are so fast and easy to deal with .. All round made moving into our beautiful new home with them as easy as it could be 😊 Suzie Gray
Thank you for your review Suzie. It's great to hear you that your experience was an excellent one. We will pass on your kind words to Lisa. Enjoy your new home.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleFantastic
5/5
GoogleThe leading estate agency in Sawbridgeworth Professional, friendly & knowledgeable
4/5
GoogleVery pleasant people. But had to visit the office to get a response to our messages.
5/5
GoogleExtremely efficient, friendly and professional service throughout. A letting was achieved on the first day of marketing at an increased rent. Kept informed at all stages of the process.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bishop Stortford has the most, with 1,611 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.
The 12 Intercounty offices, by town:
Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.
