5/5
Very helpful, kept us in the loop, Lisa was first class.

Trusted Agent profile Β· Essex and Hertfordshire
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5,133 reviews across 12 offices and 6 platforms
Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,133 reviews on six platforms, rated 4.8 out of 5 overall.
4,326
Reviews on Google
All 12 offices
1
Reviews on Facebook
All 12 offices
1
Reviews on Yell
Business-wide
736
Reviews on Trustpilot
Business-wide
68
Reviews on allAgents
All 12 offices
Send Intercounty a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Intercounty's 12 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Intercounty is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Intercounty is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in four years, the group and its branches: 2016, 2015, 2014, 2012. A Lettings Agency of the Year winner every year since 2014.
2015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Gold Lettings Agency of the Year Awards 2014 winners
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.
Negotiator Awards winners in one year, the group and its branches: 2019.
2019 2 Gold The Negotiator Awards 2019 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very helpful, kept us in the loop, Lisa was first class.
5/5
Lisa was Very helpful and whatever questions we said she was great help
5/5
Would like to give special thankyou to Lisa Southon. Great chat and come away feeling alot more positive about my situation.
5/5
As always excellent service from Lisa at Intercounty. Kept informed and up to date. Would recommend Lisa and Intercounty.
5/5
Lisa was very helpful and informative throughout the whole process of renting a flat through them. Would definitely recommend her.
5/5
Lisa has been brilliant booked us in at a moments notice for a viewing and being able to be in the rented place within 2 weeks of viewing is fantastic, highly recommended
5/5
Would just like to say a massive thank you to Lisa and the team a Dunmow branch, couldn't have asked for a more professional & friendly team ! Lisa has helped to ensure my move was a comfortable as possible , no stress no dramas great service thanks again Lisa ππ β¦
5/5
The team at Intercounty Dunmow been great to deal with from the beginning when we got our valuation all the way to exchange and completion. Thanks to Ben and also Jake Frisby who helped chase everyone to help us get it over the line.
5/5
Lisa has been extremely helpful making arrangements for us to rent one of their properties. Her and the team where able to answer all our questions and responded quickly. Very good service:)
5/5
Lisa Southon at Intercounty Dunmow has been extremely helpful, personable and professional. I will happily use them again and can highly recommend them as estate agents, providing a pleasant and efficient service.
5/5
Lisa was both professional & personable in my dealings with her and always responded too any questions quickly and efficiently. She re-let my flat within days and has made the process straight forward and stress free.
5/5
A big thank you to Lisa at Intercounty Lettings. Her professionalism and friendliness has been fantastic from the first property we viewed together, and she was a great help through the new world of lettings. I would recommend her and Intercounty all day long.
5/5
Second time of using in last 6 months
Second time of using in last 6 months. I recently sold my mothers house with Intercounty Bishop's Stortford who found me the perfect buyer. I was so impressed with their service that I am now selling my house with them. My house was sold in a couple of days and the service and advice I was given has been outstanding. I would highly recommend them with special thanks to Will and Helen, you guys are on fire!!
Thank you for your review Kim. It's fantastic to hear that you have come back to use Intercounty for a second time and you're so impressed by the teams service. We will share your review with Helen, Will and the Bishop's Stortford team.
1/5
Very disappointed. Took my details re a property I was interested in which came off the market. Never contacted me to let me know it was available. Now sold. Clearly do not act upon their promises.
4/5
Rating only, no written review.
5/5
good
5/5
I have just moved to a flat which is managed by Intercounty. Molie and Chris were both very helpful and responsive whenever I had a question.
5/5
Just got the keys to our first place and can't thank Mollie and Will enough for all their help in getting through the process smoothly, despite a few hiccups. Mollie was lovely, so organised and amazingly quick with the paperwork! Thank you so much !!!
5/5
Lois has been an integral part of selling our property and has represented Intercounty with professionalism throughout. Once a buyer for our property was established she provided constant updates via weekly phone calls etc. I would also like to thank Jason and Silvio for their contributions
5/5
Would highly recommend ! The team were great to deal with, responded positively and promptly to my calls and emails whilst dealing with my elderly parents' move recently. Special thanks go out to Silvio and Lois for your communications throughout the last 4 months, and also not forgetting Jason. A great team! Thanks again.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bishop Stortford has the most, with 1,611 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.
The 12 Intercounty offices, by town:
Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.