5/5
Excellent service throughout and Jac was brilliant form start to finish

Trusted Agent profile · Essex and Hertfordshire
Verified
★★★★★
5,133 reviews across 12 offices and 6 platforms
Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,133 reviews on six platforms, rated 4.8 out of 5 overall.
4,326
Reviews on Google
All 12 offices
1
Reviews on Facebook
All 12 offices
1
Reviews on Yell
Business-wide
736
Reviews on Trustpilot
Business-wide
68
Reviews on allAgents
All 12 offices
Send Intercounty a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Intercounty's 12 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Intercounty is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Intercounty is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in four years, the group and its branches: 2016, 2015, 2014, 2012. A Lettings Agency of the Year winner every year since 2014.
2015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Gold Lettings Agency of the Year Awards 2014 winners
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.
Negotiator Awards winners in one year, the group and its branches: 2019.
2019 2 Gold The Negotiator Awards 2019 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent service throughout and Jac was brilliant form start to finish
5/5
Excellent service, really responsive given the current lockdown. Big thanks to Jac and Caroline.
5/5
Accommodating with queries and facilitating our move to the new property, painless process throughout, big thank you to Jac!
5/5
Recently rented a property through Intercounty and so far so good! They have been helpful and responsive, and I’m please with how its gone.
5/5
Excellent service! I had been asking a bit too much from them as changing my moving date. But they tried their best to meet my expectations. I am very grateful for that!
5/5
Absolutely fantastic service. Peter was a great help, gave us great advice and put us in contact with excellent support. Will definitely be using them again in the future.
5/5
Had a great experience with Peter and the team at Saffron Walden Intercounty. Every member of the team we dealt with were responsive and settled any queries in a timely manor. Thanks for your help guys!
4/5
Attentive and high quality service from viewing the property to collecting the keys. Overall an easy trouble-free experience that was completed in a timely manner. Very happy to be in our new home!
5/5
Lettings Intercounty gave us great service for the 3 years we rented through them. They will be memorable for their friendly and helpful manner in which they dealt with my millions of questions. 5 stars for meeting all our expectations.
5/5
I dealt with Jacquitta and Oliver at Intercounty Saffron Walden and everything was very smooth and professional from start to finish. Things were straight forward to complete and any questions I had were answered promptly. Thank you for your help!
5/5
Rating only, no written review.
5/5
Had great service from the start from Jacs and Ollie. Very responsive and positive. Very friendly and approachable
5/5
The team at Saffron Walden, Ollie and Jac, have been incredibly helpful. They have been very proactive and also quick to respond to any queries that I have. I would definitely recommend.
5/5
We've just started renting a property through Intercounty, dealing mostly with Jacquitta. Emails were always answered quickly, fees were reasonable, and service was professional but friendly.
5/5
Great branch very quick response when I messaged about viewing a property even managed to change the time on the day for me nothing was too much trouble. Jac in particular has been fantastic any questions and paperwork has been sorted so quickly. Can’t recommend enough.
5/5
"Excellent service from all at ..."
Excellent service from all at Intercounty. They secured the perfect buyer within a couple of days and kept us posted at every stage. Could not fault the service we received Thank you, especially to Will and Helen
5/5
Excellent service from all at
Excellent service from all at Intercounty. They secured the perfect buyer within a couple of days and kept us posted at every stage. Could not fault the service we received Thank you, especially to Will and Helen
5/5
Professional all through.
Professional all through.Ready to address any concerns.Wonderful staff.Great team overall.
Thank you for your 5* review! It's fantastic to hear such positive feedback about our team.
5/5
Professional all through.
Professional all through. Ready to address any concerns. Wonderful staff. Great team overall.
Thank you for your 5* review! It's fantastic to hear such positive feedback about our team.
5/5
Brilliant
Abi was absolutely brilliant at keeping us up to date as much as possible with the chain progress. Always available on the end of the phone and prompt with email replies. She helped elevate some of the stress of moving! With good knowledge and we felt she had a real want to help sell our property. Thank you!
Many Thanks for your feedback Zoe, it's really appreciated. We will pass on your thanks to Abi in the Saffron Walden team.
5/5
"Brilliant service. Doug was..."
Brilliant service. Doug was so helpful and efficient and made the transaction run very quickly and smoothly. We are very grateful to have had him on side.
1/5
DO NOT WASTE YOUR TIME WITH THESE!
5/5
Early days for me but Peter and Lisa at the Stansted office have found a buyer for my house within a few days of it going on Righmove. Very good service and I would recommend them.
5/5
Rebecca Keeling was so helpful and…
Rebecca Keeling was so helpful and understanding as I needed a fair bit of guidance when it came to renting a property, very professional but also had that personal touch which is very reassuring, highly recommended five star
Thank you for taking the time to leave a review Jody and thank you for the lovely feedback about Rebecca. We will certainly share your review with her.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bishop Stortford has the most, with 1,611 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.
The 12 Intercounty offices, by town:
Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.