Trusted Agent profile · West Midlands and Oxfordshire

Green and Company estate agents in Tamworth, Birmingham, Sutton Coldfield and 4 more

4.6

★★★★★ Excellent

2,008 reviews across 16 offices and 3 platforms

www.green-property.com

Green and Company has 16 offices, in Tamworth (two offices), Birmingham (five offices), Sutton Coldfield (five offices), Solihull, Wantage, Castle Bromwich and Erdington (West Midlands and Oxfordshire). Together they have 2,008 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

1,976

Reviews on Google

All 16 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 16 offices

Trustpilot logo

31

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Buyers1 review

5.0 / 5 I was very pleased with the friendly customer service and friendly advice I received when buying a property through Green & CoTom, 29 November 2016Read the review from buyers

Our offices

Green and Company's 16 offices, most reviewed first. Each has its own page.

Latest reviews from every Green and Company office

Newest first, from every platform, with the office each review is about. First names only.

2/5

Google

Very friendly and on the ball when they want your business. Initially had to make 3-4 phone calls to have all the mistakes (12 photos that were repetitive, incorrect descriptions on at least 3 of the rooms, incorrect floor plan for downstairs) on the websites rectified to give accurate description of property. When I called to advise that we would not be using their recommended solicitors due to cost, the agent we'd been dealing with never bothered with us again and we had to make phone calls to them for updates. Only found out we had a viewing during a chase up call! However, during any contact with the staff, they were all very pleasant and courteous. As I stated in an email to them, they were very on the ball when it came to sending their invoice!! No response.....

Debby · 12 March 2019 · Green and Company Castle Bromwich

Agent replied

Hi Debby, thank you for taking the time to provide feedback. I am sorry to read that you were not completely satisfied with the level of service received and we will take up the matter with the branch manager. Regards Green and Company

1/5

Trustpilot

BAD EXPERIENCE, DISGUISING SERVICE!

My Experience with Green & Co (Great Barr) has been a very bad one. I viewed a property which i liked very much and had put an offer in right after the viewing, I was told that I was the highest bidder however the vendor wishes for the viewings to go on however I would be kept updated as I was very keen on the property. The agent was very polite at the start (because we were the highest bidders) I was promised a phone call on Saturday and Monday for an update however I did not receive a call. I called them to speak to the agent however she was 'busy'. I then emailed her to which she still has not responded (its been 4 weeks) I decided to call them back and speak to another agent who had told me that the property had been sold. They are very sales orientated and just want to earn their commissions, they do not care about their customers. I think its absolutely disguising how they the service can turn from 'i can get a good commission from you so i'm going to provide you excellent service' to 'you're no good to me now so I just wont bother communicating with you'

P · 25 January 2019 · Green and Company Sutton Coldfield (9-11 High Street)

5/5

Google

Good team. Need to be more selective when taking landlords though.

Mihai · 14 November 2018 · Green & Company Walmley

1/5

Google

The valuer over valued the property by 20k and gave the impression it would be in demand at that price. When I turned down the first offer made and subsequently the second offer by a different buyer I was told the asking price was far to high and we wouldn't get that even if the house was closer to the Walmley boundary. I said why did your agent value it at this and I was told that they were testing the water, but this is certainly not what he said at the time. I didn't find dealing with them very pleasant at all and as the sale was following a bereavement I felt that they didn't show any understanding of the situation. I often ended up speaking to different people who sometimes didn't know the latest regarding the sale.

Eva · 14 November 2018 · Green & Company Walmley

Agent replied · 12 November 2024

Dear Eva Thank you for taking the time to provide us with your feedback. I have searched our case management system and I can't find your information on our system (I have used "Eva Fripp" as a search). If you would be good enough to email our Customer Care Manager, Tara Kelly, (customercare@green-property.com) and Tara will investigate your issues and liaise with you to resolve them. Kind regards Green and Company

5/5

Google

Just sold my house with the minimum of fuss. There were times when the buyer was going to cause problems but the staff at Greens smoothed things over.

Jody · 12 November 2018 · Green & Company Great Barr Sales

5/5

Google

The sales team went above and beyond for me when l was selling my house made the process very smooth all the way until completion

Sandra · 12 November 2018 · Green & Company Great Barr Sales

1/5

Google

Absolutely DISGUSTING service! I viewed an apartment which i fell in love with straight away and was ready to put the deposit down on the same day only to be informed I will have to wait until Monday as the person that takes the payment is not in. I was advised that they have noted that i will be prioritised as I am the first one that showed interest. I waited until Monday, only to be informed they have accepted someone else as this person had higher income!!! SERIOUSLY?? not only had they not undertaken any checks to confirm how much myself and my husband earn but they lead me to believe I will be getting this property. I will not be recommending this agency to anyone! They know how to waste their customers time for sure! 1 star for showing me the property!

Pinda · 12 November 2018 · Green & Company Great Barr Sales

5/5

Google

Absolutely fantastic people. Professional courteous. Great value. This is the 3rd time I’ve sold with them. Definitely the best in the area. Very trustworthy and always ready and willing to help. My only grumble is I wished their office was air conditioned as when the sun shines through the window it gets extremely hot and uncomfortable.

Lee · 26 October 2018 · Green & Company Castle Bromwich

1/5

Google

Rating only, no written review.

Dlush · 25 October 2018 · Green & Company Four Oaks

Agent replied · 23 October 2024

We would be grateful if you could find the time to email our Customer Care team (customercare@green-property.com) and provide feedback for us. Kind regards Green and Company

5/5

Google

The team worked very hard to market, then sell, my property. I was well advised and kept informed, both verbally and in writing, at all stages of the selling process. Becky was positive and energetic throughout the sale. My thanks to all.

Geoffrey · 25 October 2018 · Green & Company Four Oaks

1/5

Google

Helpless and arrogant. They choose buyers who need to qualify so many ridiculous requirements

Yuan · 26 August 2018 · Green and Company Sutton Coldfield (9-11 High Street)

Agent replied · 24 August 2024

We are sorry that you feel the way that you do. However, there is a need for us to qualify potential buyers on behalf of our vendors/landlords.

5/5

Google

Chris, Lorraine, and Mandy were all incredibly helpful when coordinating our first house move. They explained everything clearly and were always available to talk over the phone / email - I would definitely recommend Green & Co!

Alex · 31 July 2018 · Green and Company Wantage

Agent replied

Alex thank you for your kind feedback and we are all pleased that everything went well.

5/5

Google

Absolutely fantastic people. Professional courteous. Great value. This is the 3rd time I’ve sold with them. Definitely the best in the area. Very trustworthy and always ready and willing to help. My only grumble is I wished their office was air conditioned as when the sun shines through the window it gets extremely hot and uncomfortable.

Lee · 31 July 2018 · Green and Company Birmingham (937 Walsall Road)

5/5

Google

Absolutely fantastic people. Professional courteous. Great value. This is the 3rd time I’ve sold with them. Definitely the best in the area. Very trustworthy and always ready and willing to help. My only grumble is I wished their office was air conditioned as when the sun shines through the window it gets extremely hot and uncomfortable.

Lee · 25 June 2018 · Green and Company Castle Bromwich

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Green and Company

Which Green and Company office has the most reviews?

Green & Company Tamworth Sales has the most, with 234 reviews rated 4.5 out of 5, followed by Green & Company Great Barr Sales with 209.

Where are the Green and Company offices?

The 16 Green and Company offices, by town:

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