Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 2/5
GoogleRating only, no written review.
Mohammed · 11 November 2020 · Green & Company Great Barr Sales
Agent replied · 10 November 2024
I am sorry to read that our service didn't completely meet your expectations. We would be more that happy to look in to the service provided to find out why. If you would like us to do that please email our Customer Care team (customercare@green-property.com)
★★★★★ 1/5
GoogleRating only, no written review.
C.L · 11 November 2020 · Green & Company Great Barr Sales
Agent replied · 10 November 2024
Sorry that you felt the need to leave a 1 star review. Please email us at customercare@green-property.com and we would be happy to look in to and resolve any issues that you have.
★★★★★ 5/5
GoogleAlways very helpful and pleasant on the phone
Naresh · 11 November 2020 · Green & Company Great Barr Sales
★★★★★ 5/5
GoogleWonderful food. Very good service
Suze · 11 November 2020 · Green & Company Great Barr Sales
★★★★★ 5/5
GoogleHuge thanks to Dee Stratford and her colleague Nichola. Efficient, professional and highly responsive!PositiveResponsiveness, Quality, Professionalism
Ahmed · 11 November 2020 · Green & Company Great Barr Sales
★★★★★ 5/5
GoogleI was happy with the service at Green & Company Great Barr because I was kept updated at all times by Nichola Halliburton. She went above and beyond. Returned all my calls and emails. So helpful and professional at all times.PositiveResponsiveness, Professionalism
Zoe · 11 November 2020 · Green & Company Great Barr Sales
★★★★★ 1/5
GoogleAVOID AT ALL COSTS!
If I could rate this lettings agents zero stars - I would.
For over a year we lived with mould in our kitchen and with a front porch door that didn't fit properly. We asked for help and reported these issues for a whole year. And these won't the only issues.
Finally we managed to get the mould removed which was done over a two and a half month period (leaving the mould exposed to us for over a month) with builders leaving our house in an absolute state. Carpets that had been left up on the stairs and living room, open holes literally through the walls that had to be filled and leaving a mass of mess in the garden.
Sparing you the rest of the details - AVOID this lettings agency with ALL COSTS. They are clearly unorganised, unprofessional and do not care about their clients.
Although I must admit - Sandra from Green and Co has been a massive help in the last two weeks with helping us get all the issues sorted and keeping us informed with the next processes. So if you must report to this agency, ask for her.
Laura · 31 October 2020 · Green and Company Erdington
Agent replied
Thank you for your feedback. Having had a look at the property file I can see that we have had a lot of correspondence with the landlord over the damp. To be fair to the landlord he accepted the issues and paid a significant amount of money to resolve the problems. From what I can see you were kept up to date regarding the work required, which did take time due to the nature of the work required. Our staff did all they could to resolve the problem with the landlord and we feel your feedback is not representative to the problems that you have highlighted.
★★★★★ 5/5
GoogleJohnathan the assistant manager was so easy to get on with.Great guy.
Ashok · 30 October 2020 · Green and Company Sutton Coldfield (1 Carlton House 18 Mere Green Road)
★★★★★ 4/5
GoogleEasy to use website
Sarah · 28 October 2020 · Green and Company Tamworth (13 Colehill)
★★★★★ 1/5
GoogleAppauling. Been trying to view a particular house for ages (2 months nearly), they kept saying they would get back to me but never did. I chased it up again and agian, they told me they were waiting for the keys and would call me soon as they had it...but never called. Now I've just looked on rightmove and it says the house is now sold. Thanks very much!!! I don't know how you call yourself professionalsNegativeResponsiveness, Quality, Professionalism
Sadia · 25 October 2020 · Green & Company Castle Bromwich
Agent replied · 24 October 2024
Thank you for taking the time to provide feedback. I have looked at the file in relation to the property in question and can confirm that the property was sold, subject to contract, by another estate agent. This property was being sold by a builder that had taken the property in on a part exchange basis. Initially we were unable to gain access to the property. The builder instructed two estate agents to sell the property and the original vendor delivered the keys to the other agent. This agent sold the property (subject to contract) and we have been unable to gain access to the property although we have been instructed to keep the file open until the sale has exchanged contracts. We should have come back to you to inform you of this and I can only apologise that we did not keep you up to date.
★★★★★ 5/5
GoogleGreen & Company Castle Bromwich were helpful because got full asking Price for property within a week and sale completion in 3 months and did so in friendly and enthusiastic fashion. Would also recommend Green lettings who managed rentals on same property for many years.
Louise · 25 October 2020 · Green & Company Castle Bromwich
★★★★★ 5/5
GoogleFrom day one with Lauren to the exchange with Ian, Greens have been so so helpful and did it with a smile. Nothing was too much to ask and they fight your corner every day until the job is done. I would highly recommend anyone to use Greens when purchasing a property!PositiveProfessionalism
Louise · 25 October 2020 · Green & Company Castle Bromwich
★★★★★ 5/5
GoogleRating only, no written review.
Ellen · 24 October 2020 · Green & Company Tamworth Sales
★★★★★ 3/5
GoogleRating only, no written review.
Tony · 24 October 2020 · Green & Company Tamworth Sales
★★★★★ 2/5
GoogleRating only, no written review.
Jayne · 24 October 2020 · Green & Company Tamworth Sales
★★★★★ 5/5
GoogleRating only, no written review.
James · 24 October 2020 · Green & Company Tamworth Sales
★★★★★ 3/5
GoogleGood & professional
Well · 24 October 2020 · Green & Company Tamworth Sales
★★★★★ 4/5
GoogleEasy to use website
Sarah · 24 October 2020 · Green & Company Tamworth Sales
★★★★★ 5/5
GoogleNice people very helpful
Shane · 24 October 2020 · Green & Company Tamworth Sales
★★★★★ 3/5
GoogleOk
The · 24 October 2020 · Green & Company Tamworth Sales
★★★★★ 5/5
GoogleVery helpful indeed.
Victoria · 24 October 2020 · Green & Company Tamworth Sales
★★★★★ 4/5
GoogleVery professional company with really helpful and friendly staff.
Peter · 24 October 2020 · Green & Company Tamworth Sales
Agent replied · 23 October 2024
Many thanks for providing feedback, much appreciated.
★★★★★ 5/5
GoogleWe have used Greens before and as they were so efficient we did'nt think of going to any other agent this time.
Michael · 24 October 2020 · Green & Company Tamworth Sales
★★★★★ 5/5
GoogleAbsolutely over the moon with the service received from Callum and Sam in lettings. Couldn’t have made it easier for me. Always on the end of the phone when I called or quick reply to any emails I sent. Thank you for the great service.
Jodie · 24 October 2020 · Green & Company Tamworth Sales
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.