5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi Katharine, thank you for your 5 star review! All the best.
Trusted Agent profile · Dorset
Goadsby estate agents in Bridport, Bournemouth, Salisbury and 6 more
★★★★★
1,416 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,416 reviews on four platforms, rated 4.6 out of 5 overall.
1,365
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
Our offices
Goadsby's 13 offices, most reviewed first. Each has its own page.
- Goadsby Bridport2 South Street, DT6 3NQ223 reviews · 181 on Google (4.9)2 in the last 90 days
- Goadsby Bournemouth (114)114, Old Christchurch Road, BH1 1LU216 reviews · 174 on Google (4.3)0 in the last 90 days
- Goadsby Salisbury31 Castle Street, SP1 1TT204 reviews · 162 on Google (5.0)0 in the last 90 days
- Goadsby Weymouth (2-4 Coburg Place)2-4 Coburg Place, DT4 8HP200 reviews · 155 on Google (4.7)1 in the last 90 days
- Goadsby Poole (245 High Street North)245 High Street North, BH15 1DX158 reviews · 117 on Google (4.6)0 in the last 90 days
- Goadsby VerwoodThe Parade, 7 Ringwood Road, BH31 7AA141 reviews · 99 on Google (4.9)0 in the last 90 days
- Goadsby Ferndown503 Ringwood Road, BH22 9AG128 reviews · 85 on Google (4.4)2 in the last 90 days
- Goadsby Broadstone177 Lower Blandford Road, BH18 8DH127 reviews · 85 on Google (4.6)2 in the last 90 days
- Goadsby Bournemouth (31 Southbourne Grove)31 Southbourne Grove, BH6 3QT124 reviews · 81 on Google (4.6)5 in the last 90 days
- Goadsby Bournemouth (99 Holdenhurst Road)99 Holdenhurst Road, BH8 8DY120 reviews · 78 on Google (4.2)2 in the last 90 days
- Goadsby Wareham10 West Street, BH20 4JX97 reviews · 96 on Google (4.6)0 in the last 90 days
- Goadsby Poole (39 Haven Road)39 Haven Road, Canford Cliffs, BH13 7LE95 reviews · 52 on Google (4.9)0 in the last 90 days
- Goadsby Weymouth (30 St Thomas Street)30 St Thomas Street, DT4 8EJ2 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Goadsby office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi Yongmei, thank you for reviewing our service.
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi Adam, than you for your 5 star review. All the best.
4/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi Martina, thank you for reviewing our service, kind regards.
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi Tommy, thank you for your 5 star review for our Bournemouth team. Kind regards.
3/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Hi Caitlin, thank you for your review. Glad we were able to help. All the best.
4/5
GoogleNice people
Agent replied · 21 June 2024
That is good to hear Sandra, thank you and all the best!
5/5
GoogleIsabelle was great to deal with ,provided a quality service.
Agent replied · 21 June 2024
Hi Melvin, that is great to hear, thank you for the feedback. All the best!
5/5
Googlewhere looking for a flat several months ago we finally found Goadsby they are very helpful staff and all lettings negotiator fast process and reliable Recommended.PositiveProfessionalism
5/5
GoogleGreat service. Despite problems caused by the pandemic, Isabelle was very helpful to us as first time renters.
5/5
GoogleI have just rented a flat from Goadsby and was assisted by Charlotte Whitmarsh. Excellent service, well communicated throughout the process.PositiveProfessionalism
Agent replied · 21 June 2024
Hi Silaghi, thank you for your kind comments. We are so pleased we were able to help you. All the best.
5/5
GoogleI felt very comfortable and in safe hands with the team and Goadby by Richmond Hill, very polite and professional. Quick responses when I was enquiring about things and just around easy experience.
Agent replied · 21 June 2024
Hi Lee, thanks for your review. Kind regards
5/5
GoogleI have recently moved to the area and have taken a lease on a property through Goadsby. I dealt with Adam and Alex at the office on Old Christchurch Road and found them to be very helpful, professional, and pleasant.PositiveResponsiveness, Professionalism
Agent replied · 21 June 2024
Hi Mark, thank you for your review, all the best.
5/5
GoogleIsabelle Klein made renting a property in a pandemic easier than I would have expected. She was very responsive, making the process seamless. Thank you. AndrePositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleI have been dealing with Isabelle Klein, who refused to put my offer on an apartment forward simply because she did not like me. Highly unprofessional and should not be working in a client facing role.NegativeResponsiveness, Quality, Professionalism
Agent replied · 21 June 2024
Hi Anna, This is disappointing to read and this doesn't sound correct. Please email us at bournemouth@goadsby.com so we can look into this for you. Kind regards
1/5
GoogleI am currently renting a house in Boelyn Cresent which is managed by Goadsby. One of the worst and most unhelpful letting agent we have experienced.. They just simply don’t consider any request and have standard response on everything. Seems this organisation doesn’t care and quality check what responses their agency’s are giving to the customers. Avoid renting via them, if possibleNegativeQuality, Professionalism, Value
5/5
GoogleFrom start to finish Alex at Goadsby has been brilliant with us. Always very responsive via email and never hesitant to respond to any queries. Would fully recommend their services to anybody to looking to rent.
Agent replied · 21 June 2024
Hi Joe, That is great to hear, thanks for letting us know and leaving a review. All the best.
5/5
GoogleI have just rented a flat from Goadsby and was assisted by Isabelle Klein. I can't speak highly enough about how professional and responsible the service was. This made the process seamless. I wouldn't look elsewhere when it comes to estate agents within the South of England.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Hi Del, thank you for taking the time to review our Bournemouth Office, I'm sure Isabelle will be thrilled to read your comments. Glad we were able to assist you. All the best.
4/5
GoogleFrom the first telephone call, subsequent viewing and all the intermediate documentation relating to my renting a lovely apartment Isabelle Klein was very courteous, polite , efficient and professional and a pleasure with whom to do business. Well done Isabelle!
5/5
GoogleIsabelle was very quick at replying to my emails regarding a flat we were interested in. She was on the ball and got everything done for us as quickly as she could. Would recommend Isabelle as an estate agent to anyone who is looking to rent.PositiveResponsiveness, Professionalism
Agent replied · 21 June 2024
Hi Kylie, many thanks for your 5 star review, glad we were able to assist you in a timely fashion. All the best.
1/5
GoogleNot great service. Initial offers were not passed on to vendors, which I now know should have been. Goadsby Not prepared to disclose details of chain, when I asked at viewing, the only estate agency I met to take this stance during viewings. Trying to say I had agreed to completion dates when I had not. Not told there is a halfway house next door, which should have been disclosed. I received vendors email address in an email chain which is against GDPR. Very cold reception when I picked up keys. Just unprofessional, unfriendly, and now considering a formal complaint.NegativeQuality, Professionalism
1/5
GoogleAlready terrible service. Emailed regarding a property heard nothing until called up and was told that due to owning a pet snake we were automatically barred from seeing the property we were hoping to see that day, on our only day off from work. A polite response would had sufficed. Also disgusting that this establishment is not leading the way in times of covid by allowing landlords to bar properties having pets that cause no property damage. I was informed that Goadby does not have to except the new Model Tenancy Agreement 2021 barring landlords from stopping tenants keeping pets especially when a high number of people have resorted to pets for mental health benefits during these troubling times. It proves this estate agent is more concerned about profit taking than demonstrating a moral high ground making way to changes to push landlords to except pets in times of greater needs.NegativeQuality
Agent replied · 21 June 2024
Hi Simon, we appreciate your feedback. Kind regards
5/5
GoogleI arrived in England 4 months ago and I looked for a flat, I had very fast answer from Goadsby, and in few hours we aranged viewing. Issabel was very professional and calm, she helped me with everything, and now I have a flat! My recommendation for this lovely Lady and agency. SA.
Agent replied · 21 June 2024
Hi Sanja, firstly thank you for using our Bournemouth office to rent your property. We really appreciate your comments and are so pleased we were able to assist you in your property search. The Bournemouth lettings team are always looking to improve upon the service they provide and I know they will be delighted to read your review. Hopefully we can be of service to you again if and when you decide to search for your next property! All the best.
5/5
GoogleI recently purchased my 'forever' home. through goadsby estate agents in Bournemouth Town centre. I dealt with Thomas Greenfield from the initial viewing right up to handing the keys over on completion day. Tom was highly efficient at chasing solicitors, always contactable, helpful ,professional and friendly. I would definitely recommend .PositiveResponsiveness, Quality, Professionalism
Agent replied · 21 June 2024
Hi Derek, thank you for taking the time to review our service, I'm sure Thomas will be delighted to read your comments, All the best.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Goadsby is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Berks, Hamps, Isle of Wight Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- UK Sales and Lettings
2018 1 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Goadsby
Which Goadsby office has the most reviews?
Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
Where are the Goadsby offices?
The 13 Goadsby offices, by town:
- Bournemouth (114): 114, Old Christchurch Road, Bournemouth, BH1 1LU
- Bournemouth (31 Southbourne Grove): 31 Southbourne Grove, Bournemouth, BH6 3QT
- Bournemouth (99 Holdenhurst Road): 99 Holdenhurst Road, Bournemouth, BH8 8DY
- Bridport: 2 South Street, Bridport, DT6 3NQ
- Broadstone: 177 Lower Blandford Road, Broadstone, BH18 8DH
- Ferndown: 503 Ringwood Road, Ferndown, BH22 9AG
- Poole (245 High Street North): 245 High Street North, Poole, BH15 1DX
- Poole (39 Haven Road): 39 Haven Road, Canford Cliffs, Poole, BH13 7LE
- Salisbury: 31 Castle Street, Salisbury, SP1 1TT
- Verwood: The Parade, 7 Ringwood Road, Verwood, BH31 7AA
- Wareham: 10 West Street, Wareham, BH20 4JX
- Weymouth (2-4 Coburg Place): 2-4 Coburg Place, Weymouth, DT4 8HP
- Weymouth (30 St Thomas Street): 30 St Thomas Street, Weymouth, Dorset, DT4 8EJ
Has Goadsby won any awards?
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.
