4/5
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Agent replied Β· 11 June 2024
Hi Timur Thank you for taking the time to review our Verwood office. All the best.

Trusted Agent profile Β· Dorset
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1,415 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,415 reviews on four platforms, rated 4.6 out of 5 overall.
1,364
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
Goadsby's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
π β¦
Hi Timur Thank you for taking the time to review our Verwood office. All the best.
5/5
Fab service, thanks so much for all your help Polly!
Hi Laura, thank you for your kind review, so pleased we were able to help you. All the best!
5/5
Tim and the team were excellent, highly efficient, professional and recommended!
Hi Jon, so pleased Tim and his team were able to help you. Thank you for taking the time to review our service, all the best and kind regards.
5/5
Rating only, no written review.
Hi Paco, many thanks for your 5 star review of our Broadstone team. All the best.
5/5
Rating only, no written review.
Hi Phillip, Thank you for taking the time to review our Broadstone team. All the best and kind regards.
1/5
Unfortunately, this branch isnβt as good as the other ones, the lack of communication is terrible, and rather than calling their applicants back. They just email them! Pure laziness
Hi Jenny. We're sorry to read your review. We always pride ourselves on our customer service levels. So we would be keen to hear your side of what has gone wrong here. Please could you contact the branch head david.hardwick@goadsby.com who will look into this for you. Kind regards
1/5
Phoned 3 times to enquire about 2 properties to rent, No one bothered to phone me back, not even to say they'd been rented if they had, obviously don't want the business.
Hi Phillip, Thank you for your feedback. As a company we pride ourselves on our customer service and I can assure you every enquiry we receive is important to us, so it was disappointing to read this and it will be bought to the managers attention. In the meantime if you are still looking please do contact our lettings director directly at mark.sanderson@goadsby.com.
5/5
Kieran Abretti was amazing to work with on getting us our dream house. He went above and beyond to give advice, show us properties more than once and work around us. Hes kept us up to date at every stage of the purchase. Highly recommend.
Hi Phil, thank you for the kind review. So pleased Kieran and the team were able to help you with your home purchase. Enjoy!
5/5
David Hardwick from Broadstone Goadsby Estate Agent, came to value my Motherβs property very shortly after her death, obviously a very difficult time. He was a very professional, personable gentleman and put me at ease straight away explaining the procedure. Buyers were found very quickly and 11 months later are now the proud owners of the property. Along the way there were a couple of hitches, Liz Trussβ monetary policy and its long term effects on mortgages and a break lower down in the chain. However, throughout the intervening months and the hitches David Hardwick kept me informed every step of the way in a positive manner. He was an excellent ambassador for the company and in his absence he left Sophie in charge of our transaction. Sophie was also very efficient. Thank you David Hardwick and Sophie for all their hard work. I would thoroughly recommend the company and the personnel.
Hi Sue, that is great to read! Thank you for taking the time to review our Broadstone team and David in particular. So pleased they were able to assist you with the sale of your mothers property. All the best and kind regards
5/5
Rating only, no written review.
Hi June, thank you for your 5 star review rating. All the best.
5/5
Wonderful to deal with. Professional from start to finish. Thank you
Hi Claire, thank you for taking the time to review the service you received. So pleased we were able to assist you. All the best and kind regards.
5/5
Good experience, regular and clear communications that helped my new rental process run smoothly. Friendly team.
Hi Jenny, that is great to read! Thank you for leaving us a positive review. So pleased our rental team in Poole were able to help you. All the best.
1/5
Contacted them about renting a place, they told me the person responsible would call me, they never contacted back, similar with email
Hi, We are sorry to read this and this is certainly not what we expect as a level of service. Please could you email the lettings director mark.sanderson@goadsby.com and he will look into this for you. Kind regards
5/5
Nicole was brilliant helping push a very difficult sale to completion. Everybody at the office was friendly and helpful
Hi Irene, that is great to hear! Thank you for taking the time to write us this review and we are so pleased we were able to help you. All the best and kind regards.
5/5
Extremely helpful team, with Tom and Ollie ensuring we were fully supported throughout the process. Many thanks!
Hi Martin, thank you for taking the time to review our Poole team. So pleased we were able to help you with your move. All the best and kind regards.
5/5
We were very pleased with the help and advice Nicola Coaker gave us in the complex purchase of a leasehold retirement flat. She kept a steady eye on our solicitor's progress and kept us up to date with the process, which took over 3 β¦
Hi Pauline, that is great to read! Thank you for taking the time to review our Poole office and Nicola in particular. I'm sure she will be delighted to read your comments. All the best and kind regards.
5/5
Ollie and Tom have been fantastic in communicating and keeping me updated with the purchase of my new property. Tom was very courteous and polite during viewings and helped in negotiating a great price for all. Ollie has been a calming β¦
Hi Paul, that is great to read! So pleased our Poole team were able to help you with your purchase. All the best in your new home!
5/5
Highly recommending Goadsby Bournemouth and essentially Nicole who works for them. Thanks to her and her commitment, we bought the house of our dreams. She was very helpful from day one until handing over the keys to our new home. Highly recommending
Hi Chris,. so pleased to hear that we have been able to help you with the purchase of your dream home! All the best and kind regards.
5/5
Nicole was friendly and professional on our initial meeting and I instantly decided to place the property with her at Goadsbys in Poole. Throughout the sale process she has been attentive, informative and accessible; calling me back when β¦
Hi Ian, thank you for taking the time to review our Poole team. I'm sure Nicole and the team will really appreciate it. So pleased we were able to assist you with your sale. All the best and kind regards
5/5
We have been thoroughly impressed by the professaionalism of Claire and her team: the communications have been second to none, timley and the team were very welcoming when we met them. Brilliant service and highly recommended :)
Hi Michael, that is so pleasing to read, so glad Claire and the team have been able to assist you. Thank you for taking the time to leave us a review. All the best and kind regards
5/5
Tom and the team at Goadsby have been amazing. The communication has been brilliant. Really appreciate all Toms hard work over the last couple of months, keeping me informed on the chainβs progress, and also with my solicitors and has β¦
Hi Laura, thank you for your kind review. I'm sure Tom and the team will really appreciate your comments. Really pleased we were able to assist you with your move. All the best.
5/5
Rating only, no written review.
Hi Alina Thank you for your 5 star review of our Salisbury office, all the best.
5/5
Excellent service from Goadsby, great communication and efficient throughout the process. Recommended a great local solicitor too. Sophie was very helpful throughout the process and made it go smoothly
Hi Kelvin Many thanks for taking the time to review the service you have received from Sophie and her colleagues in our Salisbury office. Really pleased to hear everything went so smoothly. All the best.
5/5
Fantastic service from the team Lexie, Sophie and Matthew. We are very pleased to have sold the property through Goadsby and would highly recommend their services.
Hi Nathan Thanks for taking the time to review the service you have received from our Salisbury team. Really pleased to hear you they have been able to assist. All the best.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Goadsby is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
EA Masters by year, 2020 to 20182020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.