5/5
GoogleRating only, no written review.
Trusted Agent profile · Greater London
Felicity J Lord reviews in London
★★★★★
6,150 reviews across 14 offices and 2 platforms
Felicity J Lord has 14 offices, all in London (Greater London). Together they have 6,150 reviews on two platforms, rated 4.7 out of 5 overall.
6,137
Reviews on Google
All 14 offices
13
Reviews on View Agents
All 14 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I put my flat on the market in Apr 2014 on the basis of FJL's advice of asking price of 425-450k. THis was even though the previous sales in the block of ...Read the review from sellers
Tenants3 reviews
I was introduced to FJLord as a tenant looking to rent a flat, it was easy to get an agreement and after 2 years, it was also easy to leave the property. I must ...Read all 3 from tenants
Our offices
Felicity J Lord's 14 offices, most reviewed first. Each has its own page.
- Felicity J Lord London (644/646 Mile End Road)644/646 Mile End Road, E3 4LH964 reviews · 962 on Google (4.6)10 in the last 90 days
- Felicity J Lord London (313 Upper Street)313 Upper Street, N1 2XQ861 reviews · 860 on Google (4.7)13 in the last 90 days
- Felicity J Lord London (23 Tranquil Vale)23 Tranquil Vale, SE3 0BU753 reviews · 752 on Google (4.7)10 in the last 90 days
- Felicity J Lord London (310 Mare Street)310 Mare Street, E8 1EJ668 reviews · 668 on Google (4.8)13 in the last 90 days
- Felicity J Lord London (69 Church Street)69 Church Street, N16 0AR601 reviews · 601 on Google (4.8)6 in the last 90 days
- Felicity J Lord London (4 Copper Row Tower Bridge Piazza)4 Copper Row Tower Bridge Piazza, SE1 2LH498 reviews · 496 on Google (4.8)7 in the last 90 days
- Felicity J Lord London (Ground Floor 67-71 Goswell Road)Ground Floor 67-71 Goswell Road, EC1V 7EP472 reviews · 471 on Google (4.7)2 in the last 90 days
- Felicity J Lord London (7 Stratheden Parade)7 Stratheden Parade, SE3 7SX391 reviews · 391 on Google (4.8)10 in the last 90 days
- Felicity J Lord London (27 Greenwich South Street)27 Greenwich South Street, SE10 8NT351 reviews · 349 on Google (4.9)7 in the last 90 days
- Felicity J Lord London (Unit 2)Unit 2, E14 9SH325 reviews · 322 on Google (4.6)2 in the last 90 days
- Felicity J Lord London (Unit 61 Surrey Quays Shopping Centre)Unit 61 Surrey Quays Shopping Centre, SE16 7LL238 reviews · 238 on Google (4.6)0 in the last 90 days
- Felicity J Lord London (277, 279 Chiswick High Road)277, 279 Chiswick High Road, W4 4PU30 reviews · 30 on Google (4.8)0 in the last 90 days
- Felicity J Lord London (849 Fulham Road)849 Fulham Road, SW6 5HJ2 reviews · 2 on Google (3.0)0 in the last 90 days
- Felicity J Lord London (12/14 Dock Street)12/14 Dock Street, E1 8JP1 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Felicity J Lord office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThey provide a very good service, even my issue is quite difficult, they helped me to settle it! Super appreciate.
5/5
GoogleI am really happy with this professional attitude. Excellent customer service.
5/5
GoogleExcellent customer service!
5/5
GoogleExcellent customer service
1/5
GoogleAwful Experience moving out. They sent me the incorrect move out date which is fine as people do make mistakes, the way they handled it was terrible. Instead of apologising they gave me a bad excuse of blaming there computer system and then threatened me that I would have to pay more if I did not move out (in a very sheepish voice) on an earlier date for the mistake that they made. On speaking to the landlord I also learnt that they had given him an equally terrible and untrue excuse of why this happened and I know that they have had issues with this letting agent and won't be using them again. They are fine with taking your money and high service fees but do not care after that.
5/5
GoogleI recently moved to a lovely flat in Canada Water renting with them. Akram showed me the flat on an unexpected day (31st December), after that he was replying to all my email within an hour!!! Very professional and respectful staff!
5/5
GoogleHad a great experience during my flat hunt with FJL in the Surrey Quays branch. All the staff are super friendly and warm in this branch. However Akram was incredible! He went over and beyond to help me look for flats within my description. His bubbly and energetic personality made viewing flats and talking about my flat hunt so enjoyable with him. I felt like I had known him for ages. Thanks so much Akram! I would definitely recommend this branch if you're looking for a flat round Surrey Quays.
5/5
GoogleRating only, no written review.
5/5
GoogleI am a landlord and have found that FJL do a great job of letting in Canada Water. They have been courteous and helpful to my tenants and supportive to me.
5/5
GoogleRating only, no written review.
Agent replied
Hi Sultanas Obj Ahmedgjghgpfg, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!
5/5
GoogleHelpful and expert at all times. Gurmukh always goes the extra mile and is a professional who is a pleasure to deal with.
5/5
GoogleBoth Dominic and Eva have kept me and the deal moving in a very helpful manner, tea and biscuits also frequently dispensed! Thank you
4/5
GoogleDominic heads an impressive team I was delighted with the service I received from start to finish.
5/5
GoogleYou Have been helpful and the whole experience has been a pleasure thank you !
5/5
GoogleVery pleased with communication on agency side and have high praises for Patricia, always positive and never pushing, which was very important for me. I can definitely recommend FJL Chiswick from the seller side and will likely come back in the future.
5/5
GoogleReally great company, Eva was extremely helpful assisting me with my search and her advice was very valuable
4/5
GoogleI'd like to thank Dominic and his whole team for selling my mothers house , they made a very difficult time in my life seem a whole lot easier, right to the very end Thank You Paul Elgie
5/5
GoogleIt was a pleasure working with Anja and the team in Chiswick. They were really helpful and professional throughout the entire process, and I would happily recommend them to others.
4/5
GoogleProfessional and appropriate. I found that Evangelina and Patricia were particularly helpful and reassuring in times of extreme stress whilst undergoing personal problems and trying to facilitate the sale of my property. The FJL team were …
5/5
GoogleIt was really refreshing for someone to put my needs first and help me sort my finances to make sure my property search ran smoothly.
5/5
GoogleVery helpful and professional staff and service, that goes that extra mile to assist with a smooth sales and transaction. Staff always helpful and ready to assist and give advise. Highly recommended and would certainly use again.
Agent replied
Dear Graham . Thank you, it was a pleasure. We wish you and your family all the very best in your new home.
5/5
GoogleFantastic experience, as a first time buyer I really felt supported throughout the whole process - from viewing to completion.
Agent replied
Dear Sara Martin, We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Hackney estate agents
4/5
GoogleBillie-Lee was very helpful from the beginning. She assisted me through the entire process. I appreciate Billie’s involvement to make sure the tenants receive everything as promised and quick response every time I had any questions.
Agent replied
Dear Malgorzata, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We hope you enjoy your time in your new home. Thank you again for your star rating! Regards Felicity J Lord Wapping (Lettings)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Felicity J Lord
Which Felicity J Lord office has the most reviews?
London (644/646 Mile End Road) has the most, with 964 reviews rated 4.6 out of 5, followed by London (313 Upper Street) with 861.
Where are the Felicity J Lord offices?
The 14 Felicity J Lord offices, by town:
- London (12/14 Dock Street): 12/14 Dock Street, London, E1 8JP
- London (23 Tranquil Vale): 23 Tranquil Vale, London, Greater London, SE3 0BU
- London (27 Greenwich South Street): 27 Greenwich South Street, London, SE10 8NT
- London (277, 279 Chiswick High Road): 277, 279 Chiswick High Road, London, W4 4PU
- London (310 Mare Street): 310 Mare Street, London, E8 1EJ
- London (313 Upper Street): 313 Upper Street, London, N1 2XQ
- London (4 Copper Row Tower Bridge Piazza): 4 Copper Row Tower Bridge Piazza, London, SE1 2LH
- London (644/646 Mile End Road): 644/646 Mile End Road, London, E3 4LH
- London (69 Church Street): 69 Church Street, London, N16 0AR
- London (7 Stratheden Parade): 7 Stratheden Parade, London, Greater London, SE3 7SX
- London (849 Fulham Road): 849 Fulham Road, London, SW6 5HJ
- London (Ground Floor 67-71 Goswell Road): Ground Floor 67-71 Goswell Road, London, EC1V 7EP
- London (Unit 2): Unit 2, London, E14 9SH
- London (Unit 61 Surrey Quays Shopping Centre): Unit 61 Surrey Quays Shopping Centre, London, SE16 7LL
What do tenants say about Felicity J Lord?
3 reviews from tenants, rated 3.7 out of 5 on average. For example, João wrote: "I was introduced to FJLord as a tenant looking to rent a flat, it was easy to get an agreement and after 2 years, it was also easy to leave the property. I must ..."
Has Felicity J Lord won any awards?
Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum; Felicity J Lord, London won Platinum; Felicity J Lord, London won Platinum; Felicity J Lord, London won Platinum; Felicity J Lord, London won Platinum; Felicity J Lord, London won Platinum; Felicity J Lord, London won Platinum.
