Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
2,356 reviews across 10 offices and 4 platforms
Enfields has 10 offices, in Bournemouth (two offices), Southampton (three offices), Bitterne, Pontefract, Eastleigh, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 2,356 reviews on four platforms, rated 4.5 out of 5 overall.
1,855
Reviews on Google
All 10 offices
133
Reviews on Facebook
All 10 offices
183
Reviews on View Agents
All 10 offices
185
Reviews on Trustpilot
All 10 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 47 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
View AgentsSuperb service
The team at Enfields Shirley were superb dealing with my sale. To say there were a few hiccups along the way is an understatement (none of Enfields doing I might add). I was always kept informed with any developments and Shaun was very proactive getting things on the move with the solicitors involved. I can't praise Shaun and his team enough. Thanks all. Nikki
5/5
View AgentsStress-Free, Friendly and Professional!
Great customer service and clear regular communications assisting for a stress-free purchase. Honest and professional viewing. Overall positive buying experience. Would certainly use again and recommend.
4/5
View AgentsEnfields Review
The process of buying a flat has taken an extremely long time. However I can confidently say that if it wasn't for Sam and Shaun this process would have taken a lot longer. Sam has been flexible with regards to the viewings, and has been happy to let me spend as much time as needed as well as been very punctual. Shaun has resolved many issues with regards to this purchase. Whenever I have had a query he has either answered it , or given an update on the same day. Thanks both! Alex Whitehouse
5/5
View AgentsShaun Jordan (Sales Manager, Enfield Southampton)- sold 119 The Dell, SO15 2PX
With his wealth of experience, local knowledge and outstanding customer care, Shaun is truly inspirational. He was very attentive to the situation while the transaction was taking a bit longer than expected. But he successfully reduced the long waiting by constantly negotiating with the buyer and their solicitor with reasoning. He also kept my solicitor and myself up-to-date with any development during the whole process. Although I never met him in person, I believe he is a role model for many in the business. I wish him every success.
5/5
View AgentsSam Binnington (Enfield Estate Agents Southampton) - 119 Wallace Court The Dell SO15 2PX
I truly admire the great professionalism Sam demonstrated throughout the whole sales process with utmost sincerity, empathy and confidence. He was very pro-active in arranging viewing and follow up with updates in due course. Particularly, achieving a successful negotiation at a difficult time right after Brexit was not an easy task at all. But despite these odds and very limited customers, he did not allow much fall in the asking price and successfully achieved a very satisfactory negotiation.
5/5
View AgentsSale of flat
Enfields were supportive and proactive in the sale of my flat, from marketing all the way to completion. Having dealt with a few estate agents during the house buying process, Enfields' comparative professionalism, knowledge and experience were evident. I would not hesitate to recommend Enfields and will use them again in the future.
Hi Katharine Thank you so much for your kind words they are appreciated. We hope you are enjoying your home! Have a Merry Christmas and a great New Year! Kind Regards Kevin
5/5
View AgentsOutstanding customer service
Starting with the valuation and continuing through to viewings, offer and eventual exchange Will, Sam and Shaun couldn't have been more helpful and supportive. The valuation visit was informative, relaxed and helpful. and we were pleased with the photos taken to promote our property, and the speed with which it was advertised. We were always given plenty of warning prior to the visit of a prospective buyer so that we could make plans ahead. Feedback following visits was promptly given. Following the offer we were given regular updates and courtesy calls so that we felt in touch with the process. And when we exchanged the congratulations were warm and genuine. We would have no hesitation in recommending Enfields to any Seller.
5/5
View AgentsReview of agent during sales
I used Enfields in the past for a previous sale and they had been really good. This time around they also delivered great service and professionalism. Everyone has been very helpful and our flat sold within 3 weeks. From valuation to visit to after sale team everyone has been really good. Thank you to all and I would definitely recommend. We used the branch in Oxford street Southampton which I believe was also linked to the one in Bitterne Southampton. Regards. Pierre
5/5
View AgentsGood service
This is not the first time I used Enfields. I found it easy to communicate with the staff either by phone or email. They are very polite and efficient, and kept me updated throughout the whole process. Very helpful. Thank you
5/5
View AgentsVery professional, helpful and friendly team
Luckily we found a flat for our daughter at Enfields. They were friendly, helpful and kept us informed at every stage of the purchase. A very professional and well organised team. It was refreshing to find Enfields as our experiences with other agents were not very good. Most were difficult to get hold of, would not answer the phone or emails, would not ring back, one didn't even get back to us when we requested a viewing (crazy to put off a cash buyer). . Enfields shone above all others and were a real pleasure to deal with.
5/5
View AgentsProfessional work
Excellence in communication, professional skills. Will come back again when plan to buy another property.
5/5
View AgentsProperty Sale
I live a long distance from the property that I was selling and was able to completely hand everything over. I was kept informed throughout and the company were extremely professional and obviously have a good client base as a sale was secured on the back of only a couple of viewings
5/5
View AgentsExcellent service.
Nothing was to much trouble for the team at Enfields. To say they always went out of their way to provide an outstanding service is an understatement. Whole service from start to finish is excellent. Would highly recommend them as selling agents. The whole team at this office were superb.
5/5
View AgentsExcellent Service
Myself and my partner were looking for properties in the Southampton area for a while, when we finally found the property we liked in the Shirley area the people working at Enfields were faultless in terms of helping us out. Being first time buyers we didn't know what to expect but Sam and Shaun guided us to make it a smooth transaction and I would recommend them.
5/5
View AgentsVery good estate agents
Having viewing numerous properties in SO14 with a number of agents, I found them being very pushy and trying to push mortgages instead of the property, this was until I met Sam at Enfields who actually treated me like a human with normal interaction instead of just a sales pitch. His knowledge of the area was very good and this made me want to view with him and the properties they had which ultimately led to my purchase in West Central. Although the conveyancing took longer than expected, I couldn't fault Enfields as an agent.
5/5
View AgentsFirst class, excellent.
First class service selling our property. Excellent at keeping us informed every week. Thank you!
Hi John Thank you for your kind comments they are appreciated. I am glad we got this one to the finish for you. Kind Regards Kevin
5/5
View AgentsFirst time landlord
This is the first time I have been a landlord and I can say that dealing with Georgia Steel at Enfields, Southampton has been a pleasure. I could not wish for a more professional organisation to help and advise me from start to finish.
Hi Peter, thank you very much for your review, we really appreciate it,
5/5
GoogleExcellent work getting me into my new place!
Thanks James. Glad we could help. And come back anytime if you need any more assistance.
5/5
View AgentsExcellent value for money
We are extremely grateful for Enfields in finding us the perfect tenants - they worked hard and were very efficient every step of the way. We couldn't have asked for a better service and will be using the again in the future.
5/5
View AgentsGreat help!
Rating only, no written review.
5/5
View AgentsSale of my Property
I have been really impressed with Enfields and all the staff throughout the sale of my property, particularly Kevin. He has been extremely helpful throughout the whole process, kept me well informed at all times and has always been extremely friendly and available on the phone at all times, or called me back very promptly. Very impressed and I would recommend Kevin and Enfields to anyone. Thanks for all your help and patience!
Hi Lisa, Thank you for your extremely kind words they are appreciated. We are so pleased it went through for you and hope you will enjoy your new home. Thank you for your patience also! Kind regards Kevin
5/5
View AgentsSale of my Flat
Very polite, professional and competent team, nothing was to much bother. Constant feedback all the way to completion. Highly recommended
Hi John Thank you for your kind comments they are appreciated. Hopefully it was not too stressful for you. Kind Regards Kevin
5/5
View AgentsHappy customer
Had a great experience with all staff at Enfield's Shirley branch, very professional, property was marketed really well and I was kept up to date with progress once I had accepted an offer. Also received good advice on my next property.
5/5
View AgentsGood Team
We had dealings mainly with three members of staff. The manager impressed us to the extent that we signed with him rather than any of the other agents we had met. The senior negotiator who got the job done and the youngest member of the team who showed prospective buyers round our property. All three did their jobs well and I would recommend the Shirley branch of Enfields to anyone who is thinking of moving house..
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Enfields has 2,356 reviews across its 10 offices, rated 4.5 out of 5 overall: 1,855 on Google, 133 on Facebook, 183 on View Agents, 185 on Trustpilot.
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 480.
The 10 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
47 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.
