Enfields reviews in Bournemouth, Southampton, Bitterne and 4 more

★★★★★ 5/5

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Buyers experience

Great communication through out purchase, always kept me informed and up to date on all occurrences. Will be using them again, highly reccomended.

Timmy · 8 February 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

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Great service

Very helpful throughout.

Stuart · 6 February 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

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Very committed and professional

I recently sold one of my properties using Enfields Southampton. Although it was a long and slow process I was very happy with how professional Shaun was. He always kept me in the loop and up to date about what was going on and was very active in putting pressure on solicitors from both sides to get to completion. I went to him with various issues regarding the sale of my property and he was very prompt at coming to a solution. I would definitely recommend Enfields Estate Agents Southampton.

RS · 2 February 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

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Swift purchase

We purchased an investment property through Enfields and we're impressed with the communication compared to other agents that we had. The sale went through very quickly and I would recommend Enfields for their local knowledge and expertise of the Southampton area.

Susie · 31 January 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

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Nice and easy purchase

I used Enfields when purchasing my property, the sale was very swift and I couldn't be happier. Sam was professional throughout and his communication was very good.

Bill · 30 January 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

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Hardworking, helpful, informative and professional

We had a fairly drawn out sales process due to time wasting non-buyers and then the complexity of selling an old house with all the niggly little issues they have. Enfield's staff were excellent at providing pragmatic and sensible advice and reassurance throughout. On a number of occasions they went above and beyond to sort things out and help move the process when other professionals for others in our chain fell short and caused problems. No hesitation in recommending them very highly.

Benedict · 28 January 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

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Estate Agents that are GODSENDS

Having moved from Scotland to Southampton recently my partner and I were new to the English buying system. Having an elusive lawyer(s) we learned quickly that unless we contacted Shaun our estate agent at Enfields nothing much happened. He took the time to explain things and he acted as intermediary between the two lawyers, sellers and ourselves. Without him I still believe we would be going through the buying process but today we went to pick up the keys to our new home. :) Thank you so much Shaun, Sam and the rest of the team for your professionalism, understanding and patience ...........but please if you have any influence change this God awful sysytem! Kind regards Suzanne Wright

Suzanne · 27 January 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

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A Driving Force In Our Difficult Chain

We have just exchanged in a long chain which up until the last moment looked to be an impossible task. I understand from our solicitor and other's in the chain that this has been a particularely difficult chain but thankfully we have the completion date which we hoped for. It has been our Seller's estate agent Enfields, specifically Shaun Jordan, who has been the driving force throughout. He has maintained a detailed oversight of the chain's issues and progress over the last month and been a crucial point of contact for us as well as the solicitors up and down the chain. Shaun's proactive approach has significantly eased the stress of our purchase and no doubt we wouldn't have exchanged contracts yet without him. Whenever Shaun has been unavailable for short periods (very rare), Sam Binnington has taken over the case and been an excellent second contact. Sam has been involved in the purchase from the viewing and was our main point of contact when making our offer and negotiating the price. This step involved quite a lot of conversation and Sam made this run smoothly with a very quick turn around of questions and offers. It has been invaluable to have two contacts at Enfield with knowledge of our purchase. We have found that Enfields have always been quick to reply, to chase others and to get back to us. Whenever we may come to need an estate agents in the future, we will use the Enfields team. I cannot rate their efforts and approch highly enough. Thanks, Jack & Emily

Jack · 21 January 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 1/5

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Appalling.Once they'd secured a sale they did nothing if they could help it,Every time we rang them we would get fobbed of with excuses and promises to ring back that never happened. We used Enfields despite being one of the more expensive …

A · 20 January 2017 · Enfields Southampton (51 London Rd)

★★★★★ 5/5

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HONEST AND PROFESSIONAL SERVICE

As Executors for our late sister we asked Enfields to value the property and then instructed them to sell on our behalf. Right from the outset their communication has been brilliant, contacting as promised with weekly updates. We believe they put their clients first and therefore give realistic valuations and do not worry about themselves. The valuation they gave was proved to be accurate and the property has sold without any major snags. Well done to the team at Enfields and in particular Kevin who has liased with us throughout.

CHARLES · 19 January 2017 · Enfields Bitterne

★★★★★ 5/5

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Professional, friendly, genuine and a credit to Enfields

Last year I decided to purchase my first ever house. I had initially started my search (and made my first offer) with a very large, well established estate agent. I found them to be highly unprofessional and unapproachable, so decided to use someone else. I therefore decided to try and find (and purchase) my first house using Enfields. My first point of contact was Sam. Sam was SO approachable, friendly and professional and immediately made me feel at ease. I decided from that moment on that I would only use Enfields- all because of Sam. Being a first time buyer, initially everything was overwhelming for me and I felt like I knew nothing. Sam was so patient and understanding and he answered any questions I had and never made me feel uncomfortable. Sam was forever contacting me to ensure everything was ok, and to see how he could help me. Nothing was ever too much trouble for Sam and he really went above and beyond his role. There were several issues delaying my purchase, but along with Shaun, Sam kept me informed at all times and put me at ease. Every time I went into the estate agent in person, Sam would always stop what he was doing to come over to speak to me (even if I wasn't going to see him personally) - I think this says a lot about him! I cannot thank Sam enough. He is kind, caring, approachable, knowledgable, thoughtful, respectful, proactive, genuine, professional and a credit to Enfields. I work in the customer service industry for a large well-known company and can appreciate how important exceptional customer service is. For this reason, I want to express my gratitude to Sam for all of his outstanding work. He is an asset to Enfields and because of Sam, I will now recommend Enfields to my friends and family and ensure I use them for any future sales or purchases.

Paul · 18 January 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

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Approchable, considerate and helpful at all times

Shaun took charge over the purchase of my first ever property and from the very first contact with him, he made me feel at ease and made the whole process as smooth as possible. Our purchase took a lot longer than planned due to various issues with solicitors and the vendors' forward purchase. I was very close to pulling out of my purchase due to the issues and the lack of communication from both solicitors and the associated parties involved, However, thanks to Shaun being so understanding and proactive, he ensured calls were made and emails sent on a regular basis, always keeping me informed. Right up until I personally picked up the keys from Shaun, he was approachable, considerate, helpful, professional and polite. It was a true pleasure to have him look after me and my purchase and I cannot thank him enough for all his help and dedication.

Paul · 18 January 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

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Another successful sale

Kevin Ashley and his team of highly competent and professional estate agents have again delivered an excellent service. I have used this company twice now and have always been extremely pleased with the results. Clients are kept fully informed throughout the process of selling by email; Kevin and the team are also available by phone should the need arise. This firm in Bitterne is held in high regard for the standards it offers all.

Leon · 14 January 2017 · Enfields Bitterne

★★★★★ 5/5

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Great experience

As a first time buyer, I had little knowledge of the buying process but Sam and Shaun were both very helpful, polite and professional. They made the whole process run smoothly and a lot more stress free than it could have been. They never made me feel pushed or under pressure. They were very responsive on emails as well as phone calls, and I always felt confident in voicing an queries and felt I was always being given the correct information. Thank you for everything.

Anonymous · 13 January 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

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You won't do better

Have used this branch twice as a buyer and twice as a seller - this last time as a seller Kevin and his team - in my humble opinion could not be bettered The best things about the branch is their - honesty , integrity and patience - they will tell you just how it is -- even if sometimes - you may not want to hear it -- but that way there are no nasty surprises. I wish the branch the very best of luck in the future - and would advise anyone not to hesitate in using them to buy/sell a property

Dean · 9 January 2017 · Enfields Bitterne

★★★★★ 5/5

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Fantastic, professional service

Enfields were brilliant. We were selling at the end of a period of letting our property and having previously had great difficulty selling with another agent (many sales falling through and lots of stress). Enfields were friendly and professional throughout, marketing the property quickly and efficiently, dealing sensitively with unhelpful tenants in their notice period and keeping us up to date incredibly well throughout. Thoroughly trustworthy. We had an extremely straightforward and fast sale in the end and were very impressed with Enfields in Bitterne.

Anna · 6 January 2017 · Enfields Bitterne

★★★★★ 5/5

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Flat purchase

Very fast and professional service from start to end. Good communication throughout the process.

Mark · 4 January 2017 · Enfields Southampton (46 Oxford Street)

★★★★★ 5/5

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Communicative, friendly and efficient. Always someone to talk to.

I chose Enfield's for the sale of my two properties because from the very start they were straight forward and down to earth. They have always answered my enquiries and kept me up to date with making me feel as though I was not being fobbed off. If one member of staff is unavailable then another will help where they can or the person you wanted to speak with always gets back to you. I would recommend then to anyone.

Adrian · 3 January 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

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Highly recommended. Very efficient & helpful.

There was never any pressure. All the team were always helpful, knowledgeable & reassuring. I particularly liked the way that at all times I was kept up to date with the situation. There is nothing negative that can be said..

Patricia · 22 December 2016 · Enfields Bitterne

★★★★★ 5/5

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Excellent service

I sold my flat with Enfields, overall customer service was excellent, particularly from Will and Shaun. Will gave what I felt was honest and helpful advice when marketing my property, and Shaun was very helpful towards the end of the process chasing up on matters to ensure we reached completion within the agreed timescale. Both were polite, friendly and empathetic in what is a stressful time. I would have no issue using them again.

Julie · 21 December 2016 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

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Competitive, highly professional estate agency

The sale of our detached property did not proceed in a straight forward manner because of difficulties in the chain. The ultimate, successful outcome owed much to the diligence and professionalism of the Bitterne staff involved. Communication with us was excellent at all times - whether it was providing specific feedback from potential buyer visits or following through after offer acceptance to completion and exchange. We appreciated the specific advice on presenting our property and the weekly communication from the team. Everyone in the office was friendly and helpful at all times. Roles were clear and delegation effective. Their knowledge and expertise of buying and selling in this area of Southampton ensured that the property was marketed at a realistic price and that we achieved close to what we anticipated.

Michael · 12 December 2016 · Enfields Bitterne

★★★★★ 5/5

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Excellent service.

Enfields in Pontefract were amazing. So very helpful and efficient. I would definitely recommend as nothing was to much trouble for them.

Donna · 12 December 2016 · Enfields Pontefract

★★★★★ 5/5

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Couldn't have asked for more

As a first time buyer, I was quite apprehensive about buying and obviously came across a few estate agents. Enfields were certainly the best I came across; very polite and professional, and upfront with any information they had such as lease and boiler servicing without being pushy. Phone calls and emails were always responded to quickly. I've mainly been dealing with Shaun and Sam, who have both been great!

Caroline · 10 December 2016 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

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2 and a bit years ago we bought our first home through Enfields and due to no fault of the company it was a long, arduous process but throughout we were shown the highest amount of patience and friendly, professional service and couldn't of …

Wattsy · 10 December 2016 · Enfields Bournemouth (56 Holdenhurst Road)