Trusted Agent profile · Hampshire, Dorset and West Yorkshire

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Enfields reviews in Bournemouth, Southampton, Bitterne and 4 more

4.5

★★★★★ Excellent

2,356 reviews across 10 offices and 4 platforms

www.enfields.co.uk

Enfields has 10 offices, in Bournemouth (two offices), Southampton (three offices), Bitterne, Pontefract, Eastleigh, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 2,356 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.4 / 5

1,855

Reviews on Google

All 10 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 10 offices

View Agents logo

4.9 / 5

183

Reviews on View Agents

All 10 offices

Trustpilot logo

185

Reviews on Trustpilot

All 10 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 10 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Enfields office

Newest first, from every platform, with the office each review is about. First names only.

5/5

View Agents
Seller

Thank you Enfields Bitterne

A huge thank you to Kevin and the team for their thorough and professional input to a related sale, which wouldn't have happened without their efforts. Kevin's proactive approach made all the difference & we are pleased to echo other complimentary comments on the Facebook page & Rateragent and endorse the team. Thanks.

Rachel · 17 October 2016 · Enfields Bitterne

Agent replied · 19 October 2016

Hi Rachel Thank you for your kind comments, they are appreciated. Your patience also helped greatly. Thank you again! Kind regards Kevin

5/5

Facebook

On behalf of my family and myself I can't thank Nikki, Louise and Grace enough! These lovely ladies worked hard on our behalf every step of the way leaving us with the impression they genuinely care about us. If it weren't for them fighting our corner we would never have gotten our new place. That we're SO excited about!! Thank you! Thank you! To anyone looking to move I cannot recommend the Enfields team in Eastleigh enough! xx

Abigail · 14 October 2016 · Enfields Eastleigh

5/5

Facebook

Having found rented accommodation through Enfields . The service we received from Nicky and her staff was excellent from beginning to end. We would highly recommended them and definitely use them again. They were very efficient and kept us updated along the process. Excellent service.

Martin · 13 October 2016 · Enfields Eastleigh

Agent replied

Hello Martin, thank you so much for your review! We are happy to help you and appreciate your kind words. Please would you also leave a review on Google for us. This would be much appreciated!

5/5

View Agents
Seller

Outstanding - professional, local experts & informed.

Enfields estate agents in Bitterne have outstanding from the day they carried out a detailed valuation survey right through to exchange/completion of contracts. The team led by Kevin Ashley, are great. Adam, Daryl, Rio and Kevin himself are quite simply the most professional, honest and hardworking individuals I have come across in this estate agency profession. They are the absolute best in the local market and I would highly recommend to use them to anyone who wants to deal with an estate agent who are not aggressively pushy to the point that gives estate agents a bad name in the market place. If you want results, use Enfields - thankyou for making what's often classed as the 2nd most stressful life experience a positive one!

Caroline · 8 October 2016 · Enfields Bitterne

Agent replied · 11 October 2016

Hi Caroline Thank you for the fantastic review it is hugely appreciated. Myself and my team are so pleased for you and hope you and your family enjoy your new home! Kind Regards Kevin

5/5

View Agents
Seller

Kevin and his team are fantastic!

It was initially Sam, who we met on a property viewing, that attracted us to Enfields to sell our own property. Sam and all staff are friendly, professional and nothing is ever too much to ask. Several viewings commented on the amazing standard of the photographs and how the property was well reflected and well advertised. We thank Darryl for that bit! Finally, Kevin is the most patient, hard working and professional estate agent that we have had the pleasure to come across. He not only kept us continuously up to date with all aspects of the sale, but he enabled us to remain somewhat calm through a very stressful time of selling and buying another property. Hats off to the fantastic team at Enfields Bitterne! We highly recommend Enfields to anyone is planning to sell/let their properties. Thank you Kevin and Team.

Katie · 6 October 2016 · Enfields Bitterne

Agent replied · 8 October 2016

Hi Katie Thank you for your kind comments, they are appreciated. We are grateful that you chose us to sell your home and pleased that there was a happy ending in the end! You were so patient throughout! Enjoy your new home. Kind Regards Kevin

5/5

View Agents
Seller

Friendly, honest, highly recommended

From the moment Daryl arrived to value the property, right through to the sale and completion, I could not have been in better hands! Total honesty, kindness and incredible patience and helpfulness, I would thoroughly recommend Kevin and the team for anyone selling a property! I've been kept updated throughout the process, with no false promises given; and if I've needed help and advice (with the sale or with my onward move) each time I've picked up the phone, nothing has been too much trouble. I cannot recommend Enfields strongly enough - I've experienced none of the typical pushiness from any of the team at any time, and although the process has been fairly drawn out with my sale (entirely circumstantial - these guys have definitely earned their money!) I would never have thought for a minute about asking another estate agent to handle my sale.

Nicky · 3 October 2016 · Enfields Bitterne

Agent replied · 5 October 2016

Hi Nicky. Thank you so much for your kind comments. We are extremely grateful for these. We hope that it was not too stressful for you and wish you the very best for the future. Thank you for choosing us to sell your home. Kind regards Kevin

1/5

Google

If you're a student, don't go with these estate agents, always go straight through a landlord

Lucy · 26 September 2016 · Enfields Bournemouth (383 Wimborne Road)

Agent replied

Hi Lucy, Thank you for giving us the opportunity to review your feedback. We are saddened to hear that you experience with Enfields was not as you had expected. We have attempted to reach out to you to discuss this in more detail but we note that you have not rented a property through our company. We would ask that you contact our Director Mr Jonathon Thomas on 01202 635870 or email jthomas@enfields.co.uk so that we may gather further information from you. We look forward to being of assistance.

4/5

Google

I want to thank Jonathan at Enfields for all his help. After feeling very disheartened by the services that Enfields provided he has been quick to help and correct any on going issues I have had with my property. This previously was not an estate agent I would have used again but now I am happy with the outcome and look forward to using their services again.

Zena · 26 September 2016 · Enfields Bournemouth (383 Wimborne Road)

Agent replied

Hi Zena, Thank you so much for posting your review! We are delighted that you were happy with your interaction with Jonathon and all the team hope we will have the pleasure of helping you and your friends find your next home!

4/5

View Agents
Seller

Successful marketing of property in Southampton

Enfields Estate Agents have successfully helped me to market my flat in Southampton. Sam Binnington a Sales Negotiator with Enfields was assigned to market the property. Sam is an extremely personable individual and provided a highly professional and consciencious service during the marketing process. Sam's communications have been excellent and particularly so in respect of viewings when timings were always made to suit both the prospective buyer and tenants. Sam never failed to follow up with a viewing report. Due to the relatively quiet nature of the housing market the property took longer than anticipated to sell however Sam's enthusiam did not waiver. Sam was also helpful in suggesting different pricing strategies, using to good effect his knowledge of the local housing market. Sam was ably supported by other members of his team when required due to periods of absence. I took comfort from the fact that other members of his team were well briefed during such times. I have been very pleased with the level of service afforded to me by Sam as part of a professional team at Enfields.

Martin · 20 September 2016 · Enfields Southampton (347 Shirley Road)

5/5

Facebook

Just completed the purchase as first time buyers, great communication throughout from Nikki, Jade and the rest of the team. Even after the sale they're happy to help us with a few questions. Would recommend to buy from and I'm confident they'll handle any sale with the same professionalism as we received.

Ben · 19 September 2016 · Enfields Eastleigh

5/5

Google

2 and a bit years ago we bought our first home through Enfields and due to no fault of the company it was a long, arduous process but throughout we were shown the highest amount of patience and friendly, professional service and couldn't of asked for more. Because of the way we were dealt with, when it came to selling and moving again there was no hesitation in picking up the phone to use Jonathan, Bethany and their team at Enfields again to deal with our sale. At no point did we recieve any 'flannel' or BS which unfortunately you do with many other agents, when we sent (frequent) emails they were replied to almost always within an hour, whenever we called (even more frequently) again we received equally as prompt call backs if on the rare occasion the team were otherwise engaged when we called. Then as for rates the commission was a very competitive figure which was good for us and also incentivised for the company. If like us you're a bit nervous with all things buying or selling property I really couldn't recommend anyone more than this agent. Our house went up for sale the end of February, a buyer found within 5 weeks and the sale completed in equally decent time pushed through all the way by Jonathan and his team. Thank you Enfields.

WATTSY · 18 September 2016 · Enfields Bournemouth (56 Holdenhurst Road)

5/5

View Agents
Tenant

Efficient and Easy

We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and dedicated with all the questions we asked her. We would happily recommend them to anyone. We had no problems with them at all.

Chris · 3 September 2016 · Enfields Southampton (46 Oxford Street)

5/5

View Agents
Seller

House Sold!

A big 'thank you' to all at Enfields for their hard work - especially Sam, in helping us to find buyers for and ultimately to sell our Shirley property.

Robert · 2 September 2016 · Enfields Southampton (347 Shirley Road)

5/5

View Agents
Seller

Goldsmiths Court

I purchased a new build property and the company used two agents in the Southampton area, one of which was Enfields. Even though they weren't allowed to give me much information as they had to deal with the new build company, Sam at Enfields was exceptional on the viewings and constantly working around our shift patterns for viewings and got the property sold for us in no time. I wouldn't hesitate in recommending them to anyone.

Sam · 31 August 2016 · Enfields Southampton (46 Oxford Street)

5/5

View Agents
Landlord

Professional, Friendly Service

I can strongly recommend Enfields as a lettings agent. I have dealt with Georgia with reference to the managed services of our property for the last 12 months & she is always professional, courteous & friendly as are other members of the team.

Marianne · 30 August 2016 · Enfields Southampton (46 Oxford Street)

1/5

Google

Booked a viewing in Eastleigh with this agency. I asked for a day off to be able to go there from Winchester, and after a confirmation the same morning, one hour before the viewing ( I was at the train station and I had already bought train tickets) they called me saying Im sorry the viewing is canceled because someone has just rent the house now. Well, I found it really rude and not a serious attitude for an agency. If i could give less than 1 star i would.

Alice · 28 August 2016 · Enfields Eastleigh

Agent replied

Alice, it has been a while but I just wanted to say that we were not being rude, we had informed you so that we wouldn't waste your time viewing a property that had been taken that day. I am sure you would not have been happy if we had showed you around and then told you it had been let.

5/5

View Agents
Buyer

Excellent service throughout

I was handled by Sam and Sean. Nothing but praise for both of them - genuinely cared about my case and always happy to answer any questions. Highly recommend

Martin · 27 August 2016 · Enfields Southampton (347 Shirley Road)

5/5

View Agents
Buyer

Excellent Service from Sam B at Enfields, Shirley

I have been dealing with Sam to buy a house for the past 1 month and his approach and character is second to none. Coming from a customer service background I understand the importance between having a balance between the buyer and the seller and I have to say he maintains that balance perfectly well. He comes across professional, trustworthy and more importantly a fair individual with values. Well Done Sam and keep up the good work. Top guy...Truly recommended. . Andy N

Andy · 24 August 2016 · Enfields Southampton (347 Shirley Road)

5/5

View Agents
Landlord

Finding Tenants

Georgia was excellent in what turned out to be quite a complicated scenario. I thought the service I received was very responsive and I will use Enfields again

Clare · 22 August 2016 · Enfields Southampton (46 Oxford Street)

5/5

View Agents
Landlord

Tenant finding

Georgia was really helpful in what turned out to be quite a complicated situation. I think she was great. The office was very responsive and I will definitely use them again.

Clare · 22 August 2016 · Enfields Southampton (46 Oxford Street)

5/5

View Agents
Tenant

Excellent Service

Georgia and Sam were really helpful in all the queries we had and they always answered nicely. They are nice and they will make everything they can to help you. Highly recommended.

Daniel · 22 August 2016 · Enfields Southampton (46 Oxford Street)

5/5

View Agents
Landlord

Knowledgeable, helpful and efficient service

We switched to Enfields recently and very much appreciated their helpful, friendly, prompt and well-informed service.

Charles · 22 August 2016 · Enfields Southampton (46 Oxford Street)

5/5

View Agents
Buyer

Very Supportive and Helpful

Shaun Jordan has been really helpful during what turned out to be a rather long purchase (to do with paperwork, not the Estate Agency) He kept us up to date and liaised between all parties so we knew what was going on. Even when it all felt rather endless he stayed calm and supportive and helped to jog the process along. He also stayed late to get some answers for us so we didn't have to worry over the weekend. All in all it has been great having him as our agent.

Jennifer · 10 August 2016 · Enfields Southampton (347 Shirley Road)

5/5

View Agents
Seller

Got there in the end

I changed my selling agent to Enfields as my previous attempt at a sale fell through mostly I felt because of lack of thoroughness and contact on behalf of the agent. On moving to Enfields I have found them to be proactive with regard to viewings and feedback. Shaun is like a terrier and hangs onto the heals of anyone, purchaser or solicitor, who he sees as hindering the progression of the sale. Often there is little he can actually do if prospective purchasers delay but at least he gets to the truth of the matter. In the world of buying and selling property a little bit of truth goes a long way. Many thanks Shaun on a successful conclusion. Well done.

Mair · 10 August 2016 · Enfields Southampton (347 Shirley Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 480.

Where are the Enfields offices?

The 10 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

47 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.

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