Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
GoogleI have used Enfields for the purchase of two Student houses over the last 8 years . They were exremely quick efficient and helpful. They then helped me to sell one of these houses and again a quick and efficient service This year they found four students for me and I have continued to manage the house. The students were found, shown round the house and signed up quickly. All went well with no problems and I continue to manage the house. I am so pleased with them that from next year 2016/17 I will give them the full management of the house. I care about the students who live in my property and I care about my property by looking after it. It is therefore because I can trust Enfields I am giving them the full management. I will of couse still always be there at the end of my email for my Students. Thanks Jonathan and co. for all your help over the years.
Penny · 25 June 2016 · Enfields Bournemouth (383 Wimborne Road)
★★★★★ 5/5
GoogleI have had a brilliant experience with Enfields, starting with the salesman that showed us around the potential houses to rent out, we gave a brief and they found houses suitable. Since then, we have moved into a property admittedly we have had a few problems in the property that we voiced to the team at Enfields where they have worked efficiently and quickly to get the problem fixed.
I would recommend Enfields to all Bournemouth Students and will definitely be using their services again in the near future.
Andrew · 25 June 2016 · Enfields Bournemouth (383 Wimborne Road)
★★★★★ 5/5
GoogleI have purchased two (and hopefully soon to be 3) properties through Enfields, they have also sourced excellent tenants for these properties. I find them to be efficient, professional and extremely personable.
I couldn't and wouldn't identify one specific person because I believe I have excellent working relationships with all that I have liaised with. Rhys, Bethany, Jonathon, Jo, Georgina and Hanna are all excellent in their relevant fields and look forward to a continued working relationship with them. Keep up the excellent work!
Jenny · 25 June 2016 · Enfields Bournemouth (383 Wimborne Road)
★★★★★ 5/5
FacebookExcellent service from Nikki and the team! Would highly recommend these guys. Thanks for everything
Hayley · 16 June 2016 · Enfields Eastleigh
Agent replied
Thanks Hayley, it was a pleasure to have you as a tenant. Please would you leave us a review on Google too - this would be much appreciated!
★★★★★ 5/5
View Agents SellerTop Notch Service
Kevin and his team did a fantastic job in marketing and then managing the sell of our property, with regular telephone updates, clear communication and comprehensive advice. We will definitely be using them to sell our next property. 5 star, professional and friendly service!
Martyn · 27 May 2016 · Enfields Bitterne
Agent replied · 2 June 2016
Hi Martyn, Thank you for your kind comments, they are appreciated and we are delighted to hear that you will be using us to sell your next property.
Kind Regards
Kevin
★★★★★ 5/5
View Agents BuyerGreat agency.
It was a really great experience to deal with a guys from Enfields at Shirley Rd.
They are very helpful and professional with a great patience.
If I will look for another house it is going to be with Enfields..
Thank you Shaun and Sam.
Miroslaw · 27 May 2016 · Enfields Southampton (347 Shirley Road)
Agent replied · 2 June 2016
Thanks for taking the time to post a review Miroslaw, really pleased to hear you were happy with the service.
★★★★★ 5/5
View Agents SellerKept us updated every step of the way!
We recently sold out property with Enfields, They were really good, very committed to making the sale and worked with us when we had struggles asking tenants to leave. They kept us updated every step of the way and were very polite and personable throughout. I feel that on this sale they certainly earnt their fee!
DC · 26 May 2016 · Enfields Southampton (347 Shirley Road)
Agent replied · 2 June 2016
Thanks really great feedback, thanks so much for taking the time to review us.
★★★★★ 5/5
View Agents LandlordTrouble free letting.
I have no hesitation in recommending Enfields of Oxford Street, I have found them to be professional, informative, responsive and friendly. My let has been trouble free and any small issues have been dealt with promptly. Personal thanks to Mellissa who has been my main point of contact.
John · 19 May 2016 · Enfields Southampton (46 Oxford Street)
Agent replied · 31 May 2016
Hi John, Thank you very much for the review, its great to hear you have been happy with our service.
★★★★★ 5/5
View Agents SellerGreat service quick sale
Very professional and efficient service,knowledgeable staff, did exactly what was promised. Well recommended.
Marilyn · 19 May 2016 · Enfields Southsea
★★★★★ 5/5
View Agents BuyerHelpful and informative, always returned my calls
Rating only, no written review.
Claire · 19 May 2016 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
View Agents BuyerEnfields were Top Notch in exceptionally poor circumstances
Enfields were the agent handling the flat we have purchased. Sam showed us around the flat on more than one occasion and was always friendly and professional. Then the fun began. The vendor’s solicitor has to be the most unprofessional on the planet. Kevin, and on occasion Adam had the unenviable job of chasing up the vendor and his solicitor over a period of 5 months... yes; you read that right, 5 MONTHS, and then report back to us. I cannot fault Enfields who were brilliant throughout. A special mention has to go to Kevin who had the most contact with the vendor and his solicitor (when he could get hold of the solicitor). He was positive and bubbly throughout but had great sympathy for what we were going through. I think the whole thing may well have fallen through if it wasn’t for his efforts. He made an unbearable experience more bearable for us. We wouldn’t hesitate to use Enfields if we wanted to move again. I hope it’s some time before we do though.
Christopher · 14 May 2016 · Enfields Bitterne
Agent replied · 18 May 2016
Hi Mr Topley, thank you for your kind words. They are fantastic and appreciated. Once again thank you for your patience throughout especially with the Solicitor! We would not have got to the finish if you had not shown your incredible patience! Thank you again.
★★★★★ 4/5
View Agents LandlordFriendly bunch
I have used Enfields for three years now and they have always found tenants for my properties quickly.
They are always courteous and friendly on the phone. When I have had issues, I now always receive a call, and the problems are rectified. Michael is my usual point of contact and I have always found him professional, polite and he get things done.
Cathy · 12 May 2016 · Enfields Bournemouth (383 Wimborne Road)
★★★★★ 5/5
View Agents LandlordVery professional and attentive service
We are Landlords living in France and have used Enfields Lettings for a number of years to fully manage three properties. Jack, Melissa and the whole team in branch have taken care of us extremely well. From finding tenant's to managing rental income and dealing with repairs and maintenance they have always been very efficient, courteous, and cost effective.
Using Enfields has given us great peace of mind considering we are so far away and they have always gone above and beyond in the level of service that they provide. When we have had problems we have always had sound professional advice an how to move forward.
I have no hesitation in recommending them to any Landlord.
Many thanks for your continued support.
Peter Laird
Peter · 12 May 2016 · Enfields Southampton (46 Oxford Street)
Agent replied · 17 May 2016
Hi Peter, Thanks very much for taking the time to post a review, we really appreciate it and look forward to continuing working with you.
★★★★★ 4/5
View Agents LandlordGood service from local agent
Enfields rented our property quickly and efficiently. Good professional sevice and friendly staff. Would recommend
Anonymous · 12 May 2016 · Enfields Southampton (46 Oxford Street)
Agent replied · 17 May 2016
Thank you very much for your kind words, we hope we can do even better next time around and earn the full 5 stars.
★★★★★ 5/5
View AgentsExtremely helpful and trustworthy.
Although we did not sell through Enfields this was perhaps a mistake and if in the future we needed to sell we would use the Bitterne branch without hesitation. They helped us with a few issues we had and could not be more helpful .
Colin · 11 May 2016 · Enfields Bitterne
★★★★★ 5/5
View Agents SellerQuite simply at the top of their game!
I have recently sold a property through Enfields in Bitterne. Kevin manages a superb team who have all, since the off, dealt with everything showing extreme professionalism.
Kevin, without fail, kept me regularly updated throughout the entire process and was always speedy and efficient in his work ethic.
I would have no hesitation in recommending them as Agents.
Robert · 6 May 2016 · Enfields Bitterne
Agent replied · 10 May 2016
Hi Robert.
Thank you so much for your kind comments they are appreciated.
I would also like to say thank you to you for your patience throughout but especially over the last few weeks when I know matters must have been frustrating.
We wish you every success for the future.
Kind Regards
Kevin
★★★★★ 5/5
View Agents SellerBest agents!
After using another agent who were cheaper but we're a complete waste of time I decided to get a few other agents round, one of them was enfields. Daryl the negotiator was great he was in no rush even though it was 6pm we spent an hour talking through everything he was completly honest and made me trust him from the beginning so I decided to sign up with them. Within a few days I already had quite a few viewings booked in (something the other agents before hand had failed with) with in a week I had an offer! Kevin took over with this and was so communicative always with updating me with every step of the sale, it's so important to have a hard working agent when selling a property, he was constantly back and forth with myself, the buyer and each solicitor when we had a few complications! We are now ready to complete tomorrow and without the help of Kevin not sure this would have happened, so thanks for being great with both myself and the buyer, and also thanks to Adam and Sam who I also dealt with when Kevin was not there.
TOP ESTATE AGENTS, WOULD NEVER USE ANYONE ELSE!! THANK YOU THANK YOU THANK YOU!!! :)
Caroline · 5 May 2016 · Enfields Bitterne
Agent replied · 10 May 2016
Hi Caroline,
Thank you so much for your review. Your kind comments are appreciated by myself and the team. We wish you all the best for the future and thank you for choosing us to sell your home. Kind regards
Kevin
★★★★★ 5/5
View Agents LandlordExcellent service . Enfields never fail to deliver
Enfields provide a tenant find service for me and never fail to find me good, decent tenants. Their fees are highly competitive and make the tenant find process of being a landlord that much less stressful.
Philip · 5 May 2016 · Enfields Southsea
★★★★★ 5/5
View Agents BuyerReview of House buying
The whole house buying process from viewing to putting in my offer.
The Estate Agent worked very hard to book viewing at the property that had a tenant in.
I would recommend Enfields to family and friends as the service that I have received has been brilliant.
Joanna · 3 May 2016 · Enfields Southampton (347 Shirley Road)
Agent replied · 3 May 2016
Thanks very much for the review Joanna, we really appreciate it, and look forward to helping you move in to your new home.
★★★★★ 5/5
View Agents Buyer5* knowledge of the City Centre/Ocean Village
I brought a property through Enfields in Oxford Street and the knowledge that Sam showed of the Ocean Village area was expectional. It was refreshing to have an agent who knew the area and the apartment blocks well and he actually gave an honest opinion compared to some agents that I viewed with before buying my property. I wouldn't hesitate in using Enfields again when buying another property in the City Centre and I would recommend people to use Sam when wanting to know further information about the city centre and Ocean Village areas.
Nick · 25 April 2016 · Enfields Southampton (46 Oxford Street)
Agent replied · 27 April 2016
Thanks very much for the review Nick, we certainly hope we can be of assistance once again in the future.
★★★★★ 5/5
View Agents SellerQuick to respond, helpful and always pleasant.
I have had poor experience with Southampton estate agents over the last 10 years. High and unexplained costs, poor communication and damage to my refusal to return funds.
Enfields have been non of those things. My property has been on the market for a year due to a seller pulling out, but the whole time Enfields have been communicating and helpful.
I would recommend them for property services, I have had a good experience so far.
Luke · 25 April 2016 · Enfields Southampton (347 Shirley Road)
Agent replied · 27 April 2016
Thanks for taking the time to write us a review Luke, its much appreciated. All the best for the future.
★★★★★ 5/5
View AgentsOrganising the management of our flat.
Having bought a flat from Enfield's we went on to use them for finding a tenant and management also.
The Process was made straight forward by them with no surprises and they were friendly and efficient. We would recommend them to anyone.
MARK · 24 April 2016 · Enfields Southampton (46 Oxford Street)
Agent replied · 26 April 2016
Thank you very much for the review Mark, we looking forward to continuing working for you.
★★★★★ 1/5
GoogleThroughout the whole tenancy Enfields have been reluctant to help with any maintainence that has needed doing and have waited 9 months for their approved contractor to get the parts for some of the fittings he needed to fix.
When wanting to end the tenancy I called back at the beginining of January and they told me they will discuss with landlord, 4 days now before the tenancy runs out they advise that they didn't believe me when I said I didn't want to renew and so didn't actually accept that as our notice, they didn't advise me at the time that it had to be in writing and so are now charging us an extra months rent all for a mouldy flat which we have had to live with for a year! Do not recommend renting a property in Balmoral court, Regent's Park road
Jake · 20 March 2016 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleReally great service from Enfields Southampton when buying for the first time - streets ahead of the other agents I dealt with in terms of service and professionalism.
Regular and helpful communication throughout the process - particularly from Shaun - would definitely recommend.
MKitson · 20 March 2016 · Enfields Southampton (347 Shirley Road)
Agent replied
Thanks so much for the feedback!
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