5/5
Shaun and team helped me buy a flat and it was a very pleasant experience. They kept me informed through the whole process and guided both parties to the correct endpoint.
Agent replied
Thanks Jas, that’s much appreciated. All the best.

Trusted Agent profile
Verified
★★★★★
2,356 reviews across 10 offices and 4 platforms
Enfields has 2,356 reviews across 10 offices (Bournemouth, Southampton, Bitterne, Pontefract, Southampton, Eastleigh, Southampton, Bournemouth, Hythe and Southsea) and four platforms, rated 4.5 out of 5 overall. Enfields has the most, 747. Checked 9 October 2026.
1,855
Reviews on Google
All 10 offices
133
Reviews on Facebook
All 10 offices
183
Reviews on View Agents
All 10 offices
185
Reviews on Trustpilot
All 10 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 47 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 10 offices, most reviewed first. Each has its own page.
Trusted Agent 2026 results for Enfields. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Shaun and team helped me buy a flat and it was a very pleasant experience. They kept me informed through the whole process and guided both parties to the correct endpoint.
Thanks Jas, that’s much appreciated. All the best.
5/5
Very professional all round service. Estate Agent was smart, professional and friendly. The literature produced was very professional looking and thorough. Although initially we felt that the selling price offered was on the low side, other local estate agents who quoted higher either did not return our calls, or were unprofessional when they viewed the property and then never followed through with information. Enfields always answered the phone politely (unlike some!) kept us informed at each stage either by phone or in writing, and were always understanding of our needs and expectations. They also sold the house quickly allowing us to offer on a flat we had viewed.
Thanks for your feedback Julie, we really appreciate you taking the time to do that.
5/5
Enfields is an excellent company with such a great work ethic, they always do such a good job. They try very hard to get the best outcome for everyone. I will always use them with any of my properties.
Thanks for the review Luke, glad to hear you were happy with the service
5/5
I started using Enfields Estate Agents at the beginning of the year and i couldn't give them enough praise for the work they do. They are an amazing company with the most helpful, polite and hard working employees. I will be fully recommending them to anyone i know who is in need of an Estate Agents in the future as well as only using them myself from now on.
Thanks for your feedback!
5/5
Enfields have provided a flawless, all round-service. Every team member offered friendly, re-assuring guidance and went the extra mile to make the experience much more satisfying. I can't recommend them enough.
Thanks for the feedback Tom, it’s appreciated.
5/5
A very professional and diligent service offered throughout. From the initial valuation process through to completion I was impressed with the way Enfields went about their business. They kept me suitably informed of progress, were sensitive to our needs and timescales and, when necessary, applied the relevant pressures to the solicitors and other parties involved to ensure the target completion date was met. I would certainly recommend Enfields to any future seller.
Thanks so much for your recommendation Matt, it appreciated. All the best.
5/5
Enfields have been absolutely fantastic from the start, extremely professional and experienced in their approach. They found me buyers within days, and worked relentlessly to progress the matter to a swift exchange. Shaun was excellent throughout keeping me fully updated and was a very calming influence when I was panicking. I could not recommend them more
That’s great feedback, thanks so much, really glad we could help.
1/5
If you're buying or selling avoid this agent at all costs! There are both cheaper and more expensive agents in the Waterside area offering a much better service. We experienced a series of errors with Enfields, Hythe, all of which could …
5/5
What can I say... Enfields Eastleigh and Jade especially provided me with a 5 star service throughout. It was our first house and we had to deal with 3 average-ish estate agents before.(Two previous houses fell through) Jade restored my faith in estate agents and helped us to get our dream home.Enfields in general were very helpful; always answering my calls, chasing solicitors, etc.Overall great customer service, very warm and helpful people.Thank you!!!
Thank you very much for your kind words. It was a pleasure to work along side you and see a brilliant result. I hope you are both very happy!! Jade
5/5
Enfields Estate Agents Pontefract are a professional and dedicated Estate Agents who go that extra mile to not only sell your property but also keep you informed throughout the whole process. At points a lack of communication between vendors and solicitors left us in the dark, one call to Enfields managed to put us in the picture quicker than communications with solicitors or the other Estate Agents involved in the chain. Enfields were great to deal with and there was always someone on the other end of the line to help if our dedicated contact was not available. They called us back when we requested and were pro active in all aspects of communication. I would not hesitate in recommending Enfields Pontefract to anyone wanting to sell their property. Andrew Pickering Pontefract
5/5
Enfields have constantly delivered an excellent service when I both needed a tenant and also required my property managed. I have never had a void period and the tenants they have found have been excellent. The management team have always kept be updated, dealing with any issue with the property and tenants which were my main concerns when letting out my property. I have recommended them numerous times and would have no hesitation in recommending them again. x
Hi Miss Gamble. Hope you are well and thank you for your feedback. I have passed it on to all my team.
5/5
After a number of years with other Estate Agents we decided to give Enfields a go and it was a great move. We had not had many viewings over a number of years but Enfields immediately put that right. Useful feedback was given to enable adjustments to be made resulting in a successful sale in 8 months. The pro-active approach adopted by the team at Enfields works well and you can be assured that your property does not just sit in a file or a picture in the window but they team will be working all the time to generate interest and a sale. I would definitely recommend Enfields Estate Agents, Pontefract.
5/5
We have just exchanged and due to complete on a house we've purchased through Enfields. Their service has been brilliant, they have kept us updated through the whole process and helped us enormously. I honestly can't recommend them enough. Thank you Kevin & Adam.
Hi Gemma Thank you for your kind comments and patience throughout the process. Enjoy your new home! Kind Regards Kevin
5/5
When moving house in a chain it quickly becomes obvious who (out of your, and your chain's, solicitors, agents, mortgage advisors etc) is professional and efficient, and who could do better. Kevin and his team at Enfield Bitterne are a shining beacon of effectiveness in the murky world of mediocrity, frustration and inaction that prevales among much of the rest of the market. Enfield have been absolutely on top of every aspect of our move, proactively chasing down information, getting things done and keeping us informed. All delivered with complete professionalism, courtesy and a smile at every stage. If every agent and solicitor had the same attitude and competence moving house would be much less stressful. Totally recommended.
Hi Nathan Thank you for the great feedback. We hope the stress and sleepless nights were worth it in the end. Enjoy your new home! Kind Regards Kevin
5/5
Recently bought our first family home through Enfield's and what can I say other than Thank You! Friendly, helpful and professional from start to finish, we can't thank them enough for all the hard work and effort they put in to get our property sorted. A big thank you to Joanne in particular but all the team where fantastic, thank you! Would recommend Enfield's to everyone and already have done! Thank You
5/5
Enfields dealt with a property I was buying. Joanne in Pontefract was a star. She kept me in the loop all way through. When things became a little complicated and stressful she went the extra mile to make sure everything went smoothly within a large chain even answering my calls or texts out of her working hours. The atmosphere in the office was lovely the day I collected keys and all staff were polite. If it wasn't for Joanne I don't think I would be in my house today. Thank you.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
Denise Wright, thank you so much for the positive review!
1/5
Rating only, no written review.
3/5
Rating only, no written review.
5/5
Rating only, no written review.
Nikola Håstad, thank you so much for the positive review!
3/5
Rating only, no written review.
1/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Enfields has 2,356 reviews across its 10 offices, rated 4.5 out of 5 overall: 1,855 on Google, 133 on Facebook, 183 on View Agents, 185 on Trustpilot. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Enfields has the most, with 747 reviews rated 4.2 out of 5, followed by Enfields Estate Agents with 480.
Enfields, 383 Wimborne Road BH9 2AQ; Enfields Estate Agents, 347 Shirley Road SO15 3JD; Enfields Estate Agents, 3 West End Road SO18 6TE; Enfields, 2 Alamo House, Sessions House Yard WF8 1BN; Enfields Estate Agents, 46 Oxford Street SO14 3DP; Enfields, 13 Market Street SO50 5RH; Enfields, 51 London Rd SO15 2AD; Enfields, 56 Holdenhurst Road, Lansdowne BH8 8AQ; Enfields, 3 Marsh Parade SO45 6AN; Enfields, 33b Marmion Road PO5 2AT.
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
47 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.