Trusted Agent profile · Hampshire, Dorset and West Yorkshire

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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,017 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 14 offices

The Trusted Agent logo

4.9 / 5

183

Reviews on The Trusted Agent

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on The Trusted Agent

Showing 182 reviews on The Trusted Agent only. Show every review

5/5

The Trusted Agent
Buyer

Very professional, helpful and friendly team

Luckily we found a flat for our daughter at Enfields. They were friendly, helpful and kept us informed at every stage of the purchase. A very professional and well organised team. It was refreshing to find Enfields as our experiences with other agents were not very good. Most were difficult to get hold of, would not answer the phone or emails, would not ring back, one didn't even get back to us when we requested a viewing (crazy to put off a cash buyer). . Enfields shone above all others and were a real pleasure to deal with.

Al · 20 November 2016 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent
Buyer

Professional work

Excellence in communication, professional skills. Will come back again when plan to buy another property.

Wenqian · 19 November 2016 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent
Seller

Property Sale

I live a long distance from the property that I was selling and was able to completely hand everything over. I was kept informed throughout and the company were extremely professional and obviously have a good client base as a sale was secured on the back of only a couple of viewings

Sandra · 19 November 2016 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent
Seller

Excellent service.

Nothing was to much trouble for the team at Enfields. To say they always went out of their way to provide an outstanding service is an understatement. Whole service from start to finish is excellent. Would highly recommend them as selling agents. The whole team at this office were superb.

Neil · 19 November 2016 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent
Buyer

Excellent Service

Myself and my partner were looking for properties in the Southampton area for a while, when we finally found the property we liked in the Shirley area the people working at Enfields were faultless in terms of helping us out. Being first time buyers we didn't know what to expect but Sam and Shaun guided us to make it a smooth transaction and I would recommend them.

Kristy · 19 November 2016 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent
Buyer

Very good estate agents

Having viewing numerous properties in SO14 with a number of agents, I found them being very pushy and trying to push mortgages instead of the property, this was until I met Sam at Enfields who actually treated me like a human with normal interaction instead of just a sales pitch. His knowledge of the area was very good and this made me want to view with him and the properties they had which ultimately led to my purchase in West Central. Although the conveyancing took longer than expected, I couldn't fault Enfields as an agent.

Dan · 18 November 2016 · Enfields Southampton (46 Oxford Street)

5/5

The Trusted Agent
Seller

First class, excellent.

First class service selling our property. Excellent at keeping us informed every week. Thank you!

John · 15 November 2016 · Enfields Bitterne

Agent replied · 12 December 2016

Hi John Thank you for your kind comments they are appreciated. I am glad we got this one to the finish for you. Kind Regards Kevin

5/5

The Trusted Agent
Landlord

First time landlord

This is the first time I have been a landlord and I can say that dealing with Georgia Steel at Enfields, Southampton has been a pleasure. I could not wish for a more professional organisation to help and advise me from start to finish.

Peter · 14 November 2016 · Enfields Southampton (46 Oxford Street)

Agent replied · 14 November 2016

Hi Peter, thank you very much for your review, we really appreciate it,

5/5

The Trusted Agent
Landlord

Excellent value for money

We are extremely grateful for Enfields in finding us the perfect tenants - they worked hard and were very efficient every step of the way. We couldn't have asked for a better service and will be using the again in the future.

Tina · 9 November 2016 · Enfields Southampton (46 Oxford Street)

5/5

The Trusted Agent
Seller

Sale of my Property

I have been really impressed with Enfields and all the staff throughout the sale of my property, particularly Kevin. He has been extremely helpful throughout the whole process, kept me well informed at all times and has always been extremely friendly and available on the phone at all times, or called me back very promptly. Very impressed and I would recommend Kevin and Enfields to anyone. Thanks for all your help and patience!

Lisa · 1 November 2016 · Enfields Bitterne

Agent replied · 4 November 2016

Hi Lisa, Thank you for your extremely kind words they are appreciated. We are so pleased it went through for you and hope you will enjoy your new home. Thank you for your patience also! Kind regards Kevin

5/5

The Trusted Agent
Seller

Sale of my Flat

Very polite, professional and competent team, nothing was to much bother. Constant feedback all the way to completion. Highly recommended

John · 28 October 2016 · Enfields Bitterne

Agent replied · 31 October 2016

Hi John Thank you for your kind comments they are appreciated. Hopefully it was not too stressful for you. Kind Regards Kevin

5/5

The Trusted Agent
Seller

Happy customer

Had a great experience with all staff at Enfield's Shirley branch, very professional, property was marketed really well and I was kept up to date with progress once I had accepted an offer. Also received good advice on my next property.

Catherine · 25 October 2016 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent
Seller

Good Team

We had dealings mainly with three members of staff. The manager impressed us to the extent that we signed with him rather than any of the other agents we had met. The senior negotiator who got the job done and the youngest member of the team who showed prospective buyers round our property. All three did their jobs well and I would recommend the Shirley branch of Enfields to anyone who is thinking of moving house..

Tony · 19 October 2016 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent
Seller

Thank you Enfields Bitterne

A huge thank you to Kevin and the team for their thorough and professional input to a related sale, which wouldn't have happened without their efforts. Kevin's proactive approach made all the difference & we are pleased to echo other complimentary comments on the Facebook page & Rateragent and endorse the team. Thanks.

Rachel · 17 October 2016 · Enfields Bitterne

Agent replied · 19 October 2016

Hi Rachel Thank you for your kind comments, they are appreciated. Your patience also helped greatly. Thank you again! Kind regards Kevin

5/5

The Trusted Agent
Seller

Outstanding - professional, local experts & informed.

Enfields estate agents in Bitterne have outstanding from the day they carried out a detailed valuation survey right through to exchange/completion of contracts. The team led by Kevin Ashley, are great. Adam, Daryl, Rio and Kevin himself are quite simply the most professional, honest and hardworking individuals I have come across in this estate agency profession. They are the absolute best in the local market and I would highly recommend to use them to anyone who wants to deal with an estate agent who are not aggressively pushy to the point that gives estate agents a bad name in the market place. If you want results, use Enfields - thankyou for making what's often classed as the 2nd most stressful life experience a positive one!

Caroline · 8 October 2016 · Enfields Bitterne

Agent replied · 11 October 2016

Hi Caroline Thank you for the fantastic review it is hugely appreciated. Myself and my team are so pleased for you and hope you and your family enjoy your new home! Kind Regards Kevin

5/5

The Trusted Agent
Seller

Kevin and his team are fantastic!

It was initially Sam, who we met on a property viewing, that attracted us to Enfields to sell our own property. Sam and all staff are friendly, professional and nothing is ever too much to ask. Several viewings commented on the amazing standard of the photographs and how the property was well reflected and well advertised. We thank Darryl for that bit! Finally, Kevin is the most patient, hard working and professional estate agent that we have had the pleasure to come across. He not only kept us continuously up to date with all aspects of the sale, but he enabled us to remain somewhat calm through a very stressful time of selling and buying another property. Hats off to the fantastic team at Enfields Bitterne! We highly recommend Enfields to anyone is planning to sell/let their properties. Thank you Kevin and Team.

Katie · 6 October 2016 · Enfields Bitterne

Agent replied · 8 October 2016

Hi Katie Thank you for your kind comments, they are appreciated. We are grateful that you chose us to sell your home and pleased that there was a happy ending in the end! You were so patient throughout! Enjoy your new home. Kind Regards Kevin

5/5

The Trusted Agent
Seller

Friendly, honest, highly recommended

From the moment Daryl arrived to value the property, right through to the sale and completion, I could not have been in better hands! Total honesty, kindness and incredible patience and helpfulness, I would thoroughly recommend Kevin and the team for anyone selling a property! I've been kept updated throughout the process, with no false promises given; and if I've needed help and advice (with the sale or with my onward move) each time I've picked up the phone, nothing has been too much trouble. I cannot recommend Enfields strongly enough - I've experienced none of the typical pushiness from any of the team at any time, and although the process has been fairly drawn out with my sale (entirely circumstantial - these guys have definitely earned their money!) I would never have thought for a minute about asking another estate agent to handle my sale.

Nicky · 3 October 2016 · Enfields Bitterne

Agent replied · 5 October 2016

Hi Nicky. Thank you so much for your kind comments. We are extremely grateful for these. We hope that it was not too stressful for you and wish you the very best for the future. Thank you for choosing us to sell your home. Kind regards Kevin

4/5

The Trusted Agent
Seller

Successful marketing of property in Southampton

Enfields Estate Agents have successfully helped me to market my flat in Southampton. Sam Binnington a Sales Negotiator with Enfields was assigned to market the property. Sam is an extremely personable individual and provided a highly professional and consciencious service during the marketing process. Sam's communications have been excellent and particularly so in respect of viewings when timings were always made to suit both the prospective buyer and tenants. Sam never failed to follow up with a viewing report. Due to the relatively quiet nature of the housing market the property took longer than anticipated to sell however Sam's enthusiam did not waiver. Sam was also helpful in suggesting different pricing strategies, using to good effect his knowledge of the local housing market. Sam was ably supported by other members of his team when required due to periods of absence. I took comfort from the fact that other members of his team were well briefed during such times. I have been very pleased with the level of service afforded to me by Sam as part of a professional team at Enfields.

Martin · 20 September 2016 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent
Tenant

Efficient and Easy

We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and dedicated with all the questions we asked her. We would happily recommend them to anyone. We had no problems with them at all.

Chris · 3 September 2016 · Enfields Southampton (46 Oxford Street)

5/5

The Trusted Agent
Seller

House Sold!

A big 'thank you' to all at Enfields for their hard work - especially Sam, in helping us to find buyers for and ultimately to sell our Shirley property.

Robert · 2 September 2016 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent
Seller

Goldsmiths Court

I purchased a new build property and the company used two agents in the Southampton area, one of which was Enfields. Even though they weren't allowed to give me much information as they had to deal with the new build company, Sam at Enfields was exceptional on the viewings and constantly working around our shift patterns for viewings and got the property sold for us in no time. I wouldn't hesitate in recommending them to anyone.

Sam · 31 August 2016 · Enfields Southampton (46 Oxford Street)

5/5

The Trusted Agent
Landlord

Professional, Friendly Service

I can strongly recommend Enfields as a lettings agent. I have dealt with Georgia with reference to the managed services of our property for the last 12 months & she is always professional, courteous & friendly as are other members of the team.

Marianne · 30 August 2016 · Enfields Southampton (46 Oxford Street)

5/5

The Trusted Agent
Buyer

Excellent service throughout

I was handled by Sam and Sean. Nothing but praise for both of them - genuinely cared about my case and always happy to answer any questions. Highly recommend

Martin · 27 August 2016 · Enfields Southampton (347 Shirley Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.

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