Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,017 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.
2,440
Reviews on Google
All 14 offices
133
Reviews on Facebook
All 14 offices
183
Reviews on The Trusted Agent
All 14 offices
261
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 2,434 reviews on Google only. Show every review
5/5
Google"Fantastic experience! with Natasha Callaway, (property manager at Enfields Estate Agent, Bournemouth), is an outstanding property manager who takes care of property maintenance and tenant needs with professionalism and efficiency. She is …
5/5
GoogleHad a great experience with Enfields booking a 1 bedroom apartment for me and my partner for next year, absolutely amazing treatment throughout the process, huge shout out to James for helping us through it all in such a busy time for student renting, the support was greatly appreciated. Could not recommend enough, everyone there is so lovely, the properties were really nice and reasonably priced.
5/5
GoogleHad a great experience with Enfields, James was so helpful in finding a house and was very open about the whole process. Thank you so much.
5/5
GoogleEnfields, especially James, made our student house hunt so much easier. We were looking for a 5-bed property, and James was fantastic throughout the whole process. He was approachable, organised, and really went the extra mile to make sure we found a place that suited all of us. Thank you James!
5/5
GoogleEnfields had a great range of 6 bedroom houses lined up for us to view and contacted me back quickly. James in particular was very helpful and friendly when we went around for our viewings. He made the whole process quick and simple when we didnt know what we were doing. Thankyou!
5/5
GoogleWe had both James and Rachel and they were both so amazing! We found our house for university next year and everyone was so kind and patient when we changed plans. Would definitely recommend!!
5/5
GoogleRachel and James were both very friendly and helpful even when we had to deal with big changes
5/5
GoogleWe had a great experience with Enfields. Elliott was a huge help in finding our student house for next year. He listened to what we wanted, answered all our questions, and made the whole process quick and easy. We’d definitely recommend Enfields to other students
5/5
GoogleMe and my group had a great experience with this agency and a big shout out to elliot for helping us find the right home, honestly made our experience stress free and we had a good laugh on our journey! Would 100% recommend to others!
4/5
Googlegreat student friendly estate agents, speedy finds and bookings!
5/5
GoogleFull of staff that are nice, great communicators, and active. Are very swift with their operations and promptly answer any questions or concerns you have. Especially reliable for university students who are looking for housing as they give you advice and considerable suggestions as well. Shout out to Elliot for the efficient customer service!
5/5
Googlethe experience was amazing, me and my other 3 friends were looking for student housing and Elliot was being very helpful and friendly to us as we look through the houses
5/5
GoogleHad a really good experience with Enfields with our estate agent James. Very friendly and informative about properties and so helpful for us when looking for a 5 person student house. Definitely recommend
5/5
GoogleI had a great experience with Enfields in booking my student flat. A huge thank you to Elliot for answering any of my questions and making the process as smooth as possible.
5/5
GoogleRecently sold my flat with Enfields and cannot fault the service. From start to finish they were great, would recommend and use again. Rachael Clark handled which is often the most stressful part - dealing with solicitors. Her communication was fantastic, she called me weekly with updates throughout the sale and always replied promptly to my emails. Thanks, Rachael!
5/5
GoogleHad a great viewing and secured a nice house for second year of uni with Enfields and the help of James would highly recommend
5/5
GoogleWe had been struggling for ages to find the right student house, but Jame’s completely turned things around for us. He was patient, understanding, and genuinely listened to what we needed. Jame’s went above and beyond to show us suitable options and finally helped us secure the perfect place. The whole process felt smooth and stress-free thanks to his guidance. Highly recommend him to any students looking for a reliable and supportive estate agent!
5/5
GoogleWas looking for a house for second year with my future house mates and honestly James, couldn’t have been more friendly, more down to earth or more helpful and helped us find our home that fit what we were all looking for, he was really easy to get along with, made us feel comfortable, answered all the questions we asked and just made the experience more exciting.. honestly couldn’t recommend this place more!
5/5
GoogleJames was really helpful when choosing our second year house. He was understanding that it wasn’t easy to find a group with everyone changing their minds especially this soon after starting uni. He was also really easy to get along with which helped the process feel more relaxed.
5/5
GoogleWe used Enfields to find our second year uni house. They were excellent and were able to assist us multiple times to find exactly what we wanted. James was especially helpful and massively improved the process, would definitely recommend him.
4/5
GoogleJames has really helpful and showed us a great selection of houses until we found the right one for us.
5/5
GoogleGreat team at Enfields. Very happy with the service.
5/5
GoogleRecently we bought our first house from Enfields, from start to end, Rachael was very helpful and had a lot of empathy, which made our lives easier.
5/5
GoogleGeorge helped us find and secure our perfect family home in the Penn Hill area of Poole. It was a very competitive market at the time but George’s local knowledge, amenable character and local network meant he was able to get us over the line!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.
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