Trusted Agent profile · Swansea

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Dawsons estate agents in Swansea, Morriston, Swansea Marina and 5 more

4.7

★★★★★ Excellent

2,299 reviews across 11 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has 11 offices, in Swansea (two offices), Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay, Llanelli, Sketty and Gorseinon (Swansea). Together they have 2,299 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.6 / 5

1,925

Reviews on Google

All 11 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

allAgents logo

2

Reviews on allAgents

All 11 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers147 reviews

4.9 / 5 We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...HELEN, 28 November 2017Read all 147 from sellers

Buyers94 reviews

4.9 / 5 We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Jenni, 12 October 2017Read all 94 from buyers

Landlords33 reviews

4.9 / 5 All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Andrew, 12 October 2015Read all 33 from landlords

Tenants35 reviews

4.9 / 5 Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Matthew, 12 March 2018Read all 35 from tenants

Our offices

Dawsons's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,924 reviews on Google only. Show every review

5/5

Google

What I was impressed with most, apart from the friendly disposition of Dawson's staff, was the fact that Dawsons kept me informed at every stage. From the beginning when they came to value the house to the sale at auction I was made aware of everything that was happening. Even to the follow up call after the auction. Very professional.

Marlene · 11 February 2020 · Dawsons Swansea Sales

5/5

Google

Very helpful and professional

Razz · 7 February 2020 · Dawsons Killay Sales

5/5

Google

David who came to give us a valuation was very fair and told us to get another quote before we decided.

Dorothy · 7 February 2020 · Dawsons Killay Sales

5/5

Google

Dealt with Jonathan Richmond and Chrystal Patel who were very helpful throughout the process of the end of my tenancy. Would highly recommend.

Tom · 27 August 2019 · Dawsons Morriston Sales

5/5

Google

Very professional, always have the right person for the right job. I dealt with Sharron, Kimberley and Kay on different things, and all three were on the ball and had everything sorted quickly and simply. Made my life a lot easier.

Tim · 27 August 2019 · Dawsons Morriston Sales

5/5

Google

A really professional service from Kay and Kimberley. It was a very quick turnaround from getting the property on the market to finding a tenant. I would highly recommend both Kay and Kimberley to other landlords.

Hayley · 27 August 2019 · Dawsons Morriston Sales

5/5

Google

Very professional, always have the right person for the right job. I dealt with Sharron, Kimberley and Kay on different things, and all three were on the ball and had everything sorted quickly and simply. Made my life a lot easier.

Tim · 23 August 2019 · Dawsons Swansea Sales

5/5

Google

A really professional service from Kay and Kimberley. It was a very quick turnaround from getting the property on the market to finding a tenant. I would highly recommend both Kay and Kimberley to other landlords.

Hayley · 23 August 2019 · Dawsons Swansea Sales

1/5

Google

Shocking they don't chase thing up for you and never open on time go somewhere else

Grimley · 22 August 2019 · Dawsons Mumbles Sales & Lettings

5/5

Google

Angie Cooney very helpful. Good company I've sold and bought a few houses with c residential.

Denise · 19 August 2019 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Thanks for the review Dee - hope all goes well xx

5/5

Google

Very professional estate agents. Always willing to help, regardless which end of the chain you are. Can actually see the smile through the phone!! Thankyou

Stephen · 19 August 2019 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Morning Stephen - thank you for that review. Kind Regards all the team at C res x

5/5

Google

Our sale was not straightforward but with the reassurances and intervention from the staff we got there in the end. We are extremely appreciative of the work they put in, unfortunately we can't say the same for the acting Solicitors!

Hugos · 19 August 2019 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 19 August 2026

Thank you for so much for the review ….hopefully you can all move on now

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Dawsons is among the RAN Awards 2025 winners.

RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.

RAN Awards by year, 2017 to 2023

Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Dawsons is among The Negotiator Awards 2025 winners.

Source: The Negotiator Awards 2025 winners and runners-up, as published.

EA Masters

Dawsons is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.

EA Masters by year, 2018 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

More industry awards: Lettings Agency of the Year Awards

Lettings Agency of the Year Awards

Dawsons is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

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Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea Sales has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The 11 Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 28 other industry awards since 2012.

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