Trusted Agent profile · Swansea
Verified
★★★★★
2,299 reviews across 11 offices and 4 platforms
Dawsons has 11 offices, in Swansea (two offices), Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay, Llanelli, Sketty and Gorseinon (Swansea). Together they have 2,299 reviews on four platforms, rated 4.7 out of 5 overall.
1,925
Reviews on Google
All 11 offices
18
Reviews on Facebook
Business-wide
14
Reviews on Trustpilot
Business-wide
2
Reviews on allAgents
All 11 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 147 from sellers
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Dawsons's 11 offices, most reviewed first. Each has its own page.
Showing 1,924 reviews on Google only. Show every review
5/5
GoogleGreat service from Kimberly and Kay when letting a property. Was kept up to date during all viewings, really quick responses to emails. All requests met professionally and dealt with really effectively.
Thanks for your review Dean
5/5
GoogleSharron Kaur went out of her way to help our application when it hit some obstacles. She's professional, efficient and kept us updated the whole way through. Really impressed with the service we received. Thank you Sharron x
5/5
GoogleGeorgina has been very responsive to dealing with any queries or issues. She went above and beyond to liaise with the landlord when we wanted to have permission to have a dog we loved in our home. Thank you.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
4/5
GoogleFriendly helpful and knowledgeable staff, offer clear advice on properties that were for sale. Overall excellent service
5/5
GoogleGreat service and fantastic communications. Angi and her team always go that extra mile. Highly recommend Thanks again Angi
Thanks Steve .... it's a pleasure
5/5
GoogleFantastic in every way. We dealt with James, Vicki and Angela and every one of them was extremely friendly and helpful. Would 100% reccomend. Thank you!
Thanks so much Emma lovely review
5/5
Google"Excellent local Estate Agent. Nothing was too much trouble." Still managed to sell my property during The COVID19 Lockdown. Staff were still on hand to advise. 10/10
Thanks Neil keep safe and hope the refurb goes well. Angi
5/5
GoogleAngi and her team are amazing. If I was buying or selling a house I wouldn't go with anyone else. Angi helped me with challenging my council tax band and am happy to say I won. Angi gained nothing from this but was delighted with the result. When it comes to anything to do with houses then Angi is your go to gal. Thank you for all you help past and present and future.
Absolute pleasure Laura
5/5
GoogleFrom the moment we listed the property to the day of completion Anji and the team were exceptionally professional and efficient, keeping me updated regularly and giving us the best guidance and advise. It was genuinely a pleasure doing business with them
Thanks Steve wishing you all the best for the future xx
5/5
GoogleAmazing customer service from start to finish. I can not thank the whole team enough for every part of the sale. Nothing was too much trouble and they always went above and beyond in my opinion to make it as smooth as possible which let's face it is a challenge in itself. They come highly recommended from me.
Thank Sarah wishing you all the very best for the future
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
3/5
GoogleEady to navigate web site
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Perfect 5* review, well done Sharon from Jo (sales director)
4/5
GoogleWent into gorseinon branch this week ,i was greeted by a new manager called sharon who was very happy polite and professional and couldnt do enough to help me ,i would advise anyone buying or selling a house to give sharon a call first ,as i have bought properties around the gorseinon area and rented them out .
Hi Michael, Thank you very much for making the effort and using your time to write these kind words. Should you wish to use our services or require us to provide you with more help then please do not hesitate to contact us. Many thanks, Sharon and the team.
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Dawsons is among the RAN Awards 2025 winners.
RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.
RAN Awards by year, 2017 to 20232023 1 award RAN Awards 2023 winners
2017 1 award RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Dawsons is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.
Dawsons is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.
EA Masters by year, 2018 to 20252025 1 Bronze EA Masters 2025 winners
2022 9 Gold across eight branches EA Masters 2022 winners
2021 4 Gold across four branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Dawsons is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.
Lettings Agency of the Year by year, 2012 to 20152015 1 Gold Lettings Agency of the Year Awards 2015 winners
2014 1 Silver Lettings Agency of the Year Awards 2014 winners
2013 1 Bronze Lettings Agency of the Year Awards 2013 winners
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Send Dawsons a message.
Swansea Sales has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
The 11 Dawsons offices, by town:
147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 28 other industry awards since 2012.
