Trusted Agent profile · Swansea
Verified
★★★★★
2,299 reviews across 11 offices and 4 platforms
Dawsons has 11 offices, in Swansea (two offices), Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay, Llanelli, Sketty and Gorseinon (Swansea). Together they have 2,299 reviews on four platforms, rated 4.7 out of 5 overall.
1,925
Reviews on Google
All 11 offices
18
Reviews on Facebook
Business-wide
14
Reviews on Trustpilot
Business-wide
2
Reviews on allAgents
All 11 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 147 from sellers
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Dawsons's 11 offices, most reviewed first. Each has its own page.
Showing 1,924 reviews on Google only. Show every review
5/5
GoogleThe whole team at dawsons have been fantastic through the process of selling our house especially the branch manager stephanie, always been very helpful and professional and kept us updated throughout the sale. Would highly recommend using this service!
Good morning Ellecia Thank you very much for the review - it was wonderful to read. At Dawsons, we … More
5/5
GoogleGreat agent, very professional and extremely helpful. Highly recommend and in future I'd only use Stephanie and the Team at Dawsons Estate Agents Morriston. A+++++
Good morning Mr Ibrahim Thank you very much for the review - it was wonderful to read. At Dawsons, we … More
5/5
GoogleRating only, no written review.
Hi Andrew Many thanks for your 5 star review- we really appreciate it! … More
5/5
GoogleRating only, no written review.
Good morning Many thanks for taking the time to rate our service as 5 stars -we really … More
1/5
GoogleRubbish service as usual.No care or attention to clients.Its like they are doing you a favour
Good morning Haron Thank you for your review. Unfortunately, we cannot locate a recent record for … More
5/5
GoogleVery helpful team, great service and would definitely recommend. Keep up the good work.
Good afternoon Mr Thorne Thank you very much for the 5* Review. We appreciate the time you have taken to … More
5/5
GoogleSuperb service, very professional, sold on first day of viewing, can't be beaten!
Dear Jan Thank you for your review - we really appreciate the time you have taken out of … More
5/5
GoogleVery nice people to deal with and very responsive giving you the info you need as soon as they receive it. A good experience in selling a home
Dear Mark Thank you for the positive feedback. It was great to be able to represent your … More
5/5
GoogleAmanda bamford has given us first class service throughout our house sale Highly recommend
Hello Beverley Many thanks for your 5 star review- we really appreciate it! … More
5/5
GoogleGreat, fast communication! Helpful for any last minute arrangements and Stephanie has been wonderful!
Dear Rosalia It was our pleasure! We strive to provide outstanding service, always listening … More
5/5
GoogleDawsons have been very professional and efficient from the start. Better experience than I have had in the past. I would recommend.
Hi Alex Thanks for the 5* review and feedback! It's been an absolute pleasure to deal … More
5/5
GoogleI have used Dawson's for a number of sales and purchase excellent updates throughout the process.
Good morning Victoria Many thanks for the 5* Review - it is much appreciated! … More
5/5
GoogleAll staff have proven to be extremely professional and friendly. Although still in the process of finalising sale, would definitely recommend.
Hello Joanne It has been a pleasure working with you and we appreciate you taking the time … More
5/5
GoogleI've been going through a purchase of a property with Dawsons and Stephanie has been a huge help throughout all of it. I really couldn't thank her enough!
Hello Rachel Many thanks for your lovely review- we really appreciate the time taken to write … More
5/5
GoogleGreat attention to detail, lovely and very helpful people, I’m glad that I choose Dawsons Estate Agents, Morriston to buy my first property 🙂 …
Dear Mario Many thanks for taking the time to write a review with such positive feedback … More
5/5
GoogleDawsons in morriston have extremely helpful and friendly staff, kept us in the loop for both bad and good news but eventually helped us to secure a confirmed offer on our beautiful first home
Good morning Sam Many thanks for your 5 star review- we really appreciate the time you have taken … More
5/5
GoogleThe team at Morriston are excellent, I have dealt with them for the past 20 years and can't fault them whether I've been buying or selling a property and would highly recommend their services to anyone wishing to buy or sell, they are a no nonsense forthright crew of professionals .. Martin Downing
Good afternoon Mr Downing Many thanks for your 5 star review for the Morriston team. … More
5/5
GoogleBought a house with Dawson’s Morriston who were fantastic! Very helpful and made the whole process very smooth. Would highly recommend them and will definitely use them again.
Good afternoon Daniel, We are so happy we were able to help you find that dream home and it has been a … More
5/5
GoogleOn two occasions we were shown around properties by Mr George Richards, we found him very professional and very approachable,explaining about the property along the way. We could not have asked for better service,and through him we have now found our forever home. A big thank you George.
Dear Judith It was an absolute pleasure to help you find your dream home and we are so … More
5/5
GoogleCurrently buying a property with Dawsons after viewing numerous properties in this crazy market i managed to find the right one. George has been amazing very professional and informative throughout the journey so far. Great Team
Hi Amy I am so pleased you were happy with the service and thrilled that we were able … More
5/5
GoogleEverything was organised quickly and effectively and the sale was handled very smoothly. The team were great and answering any questions we had and making sure they used all avenues of communication when they needed info from us.
Dear Richard Many thanks writing a review - we are thrilled that you are happy with the … More
5/5
GoogleThroughout the sale of our house Stephanie has been great and very helpful. Stephanie helped us greatly in finding a new house and we are very pleased and thankful with the level of service Dawsons have provided.
Hello Mark Many thanks for your review- we really appreciate you taking the time to … More
5/5
GoogleDawson’s have been amazing when buying our first home! Stephanie has been quick and efficient when chasing paperwork and always keeps us up to date throughout the purchasing progress - couldn’t recommend enough.
Hello Demmi Many thanks for your lovely review- we really appreciate the time taken to write … More
5/5
GoogleWe are selling a house through Dawsons and Stephanie has been extremely professional, helpful and understanding. Stephanie has kept us updated and communication has been great. We would definitely recommend.
Good morning Danielle Thank you so much for taking the time out to leave us a review! We really … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Dawsons is among the RAN Awards 2025 winners.
RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.
RAN Awards by year, 2017 to 20232023 1 award RAN Awards 2023 winners
2017 1 award RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Dawsons is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.
Dawsons is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.
EA Masters by year, 2018 to 20252025 1 Bronze EA Masters 2025 winners
2022 9 Gold across eight branches EA Masters 2022 winners
2021 4 Gold across four branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Dawsons is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.
Lettings Agency of the Year by year, 2012 to 20152015 1 Gold Lettings Agency of the Year Awards 2015 winners
2014 1 Silver Lettings Agency of the Year Awards 2014 winners
2013 1 Bronze Lettings Agency of the Year Awards 2013 winners
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Send Dawsons a message.
Swansea Sales has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
The 11 Dawsons offices, by town:
147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 28 other industry awards since 2012.
