Trusted Agent profile · Swansea

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Dawsons estate agents in Swansea, Morriston, Swansea Marina and 5 more

4.7

★★★★★ Excellent

2,299 reviews across 11 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has 11 offices, in Swansea (two offices), Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay, Llanelli, Sketty and Gorseinon (Swansea). Together they have 2,299 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.6 / 5

1,925

Reviews on Google

All 11 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

allAgents logo

2

Reviews on allAgents

All 11 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers147 reviews

4.9 / 5 We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...HELEN, 28 November 2017Read all 147 from sellers

Buyers94 reviews

4.9 / 5 We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Jenni, 12 October 2017Read all 94 from buyers

Landlords33 reviews

4.9 / 5 All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Andrew, 12 October 2015Read all 33 from landlords

Tenants35 reviews

4.9 / 5 Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Matthew, 12 March 2018Read all 35 from tenants

Our offices

Dawsons's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,924 reviews on Google only. Show every review

5/5

Google

Friendly staff, helped me buy my 1st house. Ella in sales was extremely helpful and I would definitely recommend !

Sharon · 16 June 2022 · Dawsons Mumbles Sales & Lettings

Agent replied · 16 June 2026

Thank you Sharon!

5/5

Google

Thank you to Lewis, Ben and Ella who helped to streamline my recent property purchase. The whole process was smooth from start to finish and I was impressed by the amount of updates and guidance that I received along the way. As others have mentioned, the communication has been excellent and I am sure that the team have gone above and beyond what you would normally expect from an estate agents.

Anthony · 16 June 2022 · Dawsons Mumbles Sales & Lettings

Agent replied · 16 June 2026

Thanks for leaving such a great review Anthony!

5/5

Google

Professional, smooth and swift handling of our property sale but also personable staff whenever dealing in person, on phones or by email. Would definitely recommend and use again.

Rob · 28 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Good morning Mr Price Many thanks for your 5 star review- we really appreciate the time you have taken to write this and thank you for using your local agent. We were delighted to assist you with the sale of your home and please do not hesitate to contact us with any further queries. Kind Regards, Lorraine, Mel, Leah & Cameron - Llanelli team.

5/5

Google

We would like to thank the gorseinon team for helping us get our new home, we are still in shock it all happened so quick everyone has been amazing and we are so greatful Highly recommended Duane & gemma

Duane · 28 May 2022 · Dawsons Gorseinon Sales

Agent replied · 28 May 2023

Hello Duane It has been a pleasure helping you secure your dream home, even after 18 months of continuous searching! Please don't hesitate to contact us if we can help in the future Best wishes in your lovely home, Matt, Sarah, Lauren, Tim & Kim - Gorseinon team.

5/5

Google

Cannot thank the Gorseinon Team enough for helping us purchase a beautiful new home. Tim was excellent showing us around, Matt for negotiating our purchase and extra special thanks to the manager Sharon who went out of her way to phone me from home on her bank holiday day off and then ensuring our purchase progressed smoothly and speedily! Would highly recommend on both a personal and professional level. ⭐️⭐️⭐️⭐️⭐️

Sue · 28 May 2022 · Dawsons Gorseinon Sales

Agent replied · 28 May 2023

Good afternoon and thank you so much for taking your time to provide our Gorseinon sales team with this wonderful 5* review. These types of reviews give the team a real boost and confirm they are doing a fantastic job and also helps to ensure future customers can trust the services we provide. I know Sharon, Matt and Tim will enjoy reading this review, they really do go over and above for their clients and this truly shows in the service they provide. Thank you once again, we wish you all the best in your beautiful new home. Kind regards Naomi (Marketing)

5/5

Google

Such an efficient and quick response to my queries. Extremely friendly and nothing is too much trouble

Mark · 22 May 2022 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 6 February 2024

Good morning Mark Thank you very much for taking the time to review us! It is an absolute pleasure … More

1/5

Google

Rating only, no written review.

Peter · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 6 July 2023

Good afternoon Peter Thank you for your review. However we are unable to locate a record for you on … More

5/5

Google

Rating only, no written review.

Mr · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 6 July 2023

Good morning Thankyou for your 5 star rating - it is wonderful to see the team's hard work … More

5/5

Google

Rating only, no written review.

Rhian · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 6 July 2023

Hi Rhian Thank you for taking the time to provide a five star review for us. … More

5/5

Google

Great staff,best in Llanelli

Alan · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Good Morning. Thanks so much for taking the time to provide our Llanelli Sales team with a … More

4/5

Google

Kept us informed when we bought in Llanelli.

Karl · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Hello, thank you for taking the time to provide us with a 4* review for our Llanelli sales team's. We are extremely grateful for the time you have taken to provide us with a * rating, along with your kind words, this will give the Llanelli team a real boost to read today. Have a lovely weekend. Thanks again, Naomi (marketing).

5/5

Google

Excellent service for selling my house!

Suzannej · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Good afternoon and thank you so much for taking your time to provide our Llanelli sales team with this great 5* review. These types of reviews give the team a real boost and confirm they are doing a fantastic job and also helps to ensure … More

4/5

Google

Great turn out for the youngsters. Needs a bit of TLC outside

Wayne · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Good Afternoon Wayne Thank you for your feedback, although we are not sure this is in relation to … More

1/5

Google

Terrible service, no communication and what an attitude on all staff that i spoke to.. wait until after this housing boom and they will all be bending over backwards for the customer again!

Matthew · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Good Afternoon and thank you for taking the time to provide us with your personal review of the recent service you received from our Llanelli sales team. … More

5/5

Google

Fantastic service, really quick, efficient and sooo friendly! Nothing is too much. I’d 100% recommended.

Lucy · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Hi Lucy Thank you very much for writing a review! We pride ourselves on service, coupled … More

5/5

Google

Very customer orientated from the start. Incredibly responsive to my requests with frequent follow ups. Would most definitely recommend.

Jack · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Good morning Jack First of all, thank you for providing a 5 star review for us. Secondly, thank … More

5/5

Google

Our house was sold before it even went on the market. The procedure was absolutely trouble-free, not even one hiccup. Very professionally dealt with.

Mark · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Hi Mark We are very happy that we were able to secure a sale for you virtually and at … More

5/5

Google

We would highly recommend Dawsons - they were incredibly helpful, friendly and responsive throughout this whole journey and we felt really went the extra mile. Thank you! Carl & Heike

Heike · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Hi Carl & Heike Thank you for taking the time to write a review for our office. We know the … More

5/5

Google

From my initial phone call with the branch they have been nothing but helpful, all staff I have spoken and dealt with have been very professional and friendly. Would definitely recommend, thank you Dawson’s Llanelli.

Aimee · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Hi Aimee Thank you for your kind review. We are very much looking forward to helping you … More

5/5

Google

So far so good. Outstanding photos that secured lots of viewings and had offers almost instantly. Excellent and expedient service by friendly and knowledgeable staff.

Bridget · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Hi Bridget Many thanks for your review. We are so pleased that you were happy with our … More

4/5

Google

Sold two properties with Dawsons Llanelli. Excellent service from all the Staff. All are Professional, friendly, knowledgeable and helpful. Recommended.

Janet · 22 May 2022 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Hi Janet Many thanks for your kind words. It has been an absolute pleasure dealing with … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Dawsons is among the RAN Awards 2025 winners.

RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.

RAN Awards by year, 2017 to 2023

Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Dawsons is among The Negotiator Awards 2025 winners.

Source: The Negotiator Awards 2025 winners and runners-up, as published.

EA Masters

Dawsons is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.

EA Masters by year, 2018 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

More industry awards: Lettings Agency of the Year Awards

Lettings Agency of the Year Awards

Dawsons is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

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Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea Sales has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The 11 Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 28 other industry awards since 2012.

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