5/5
View AgentsRating only, no written review.
Trusted Agent profile · Swansea
Verified
Dawsons reviews in Swansea, Morriston, Swansea Marina and 3 more
★★★★★
1,720 reviews across 8 offices and 4 platforms
Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.
1,348
Reviews on Google
All 8 offices
18
Reviews on Facebook
Business-wide
340
Reviews on View Agents
All 8 offices
14
Reviews on Trustpilot
All 8 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers148 reviews
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 148 from sellers
Buyers94 reviews
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
Landlords33 reviews
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Tenants35 reviews
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Our offices
Dawsons's eight offices, most reviewed first. Each has its own page.
- Dawsons Swansea Sales11 Walter Road, SA1 5NF375 reviews · 266 on Google (4.2)12 in the last 90 days
- Dawsons Morriston Sales135 Woodfield Street, SA6 8AL338 reviews · 261 on Google (4.8)4 in the last 90 days
- Dawsons Marina Sales Lettings & New HomesUnit A, Meridian Bay, SA1 1PG307 reviews · 232 on Google (4.8)5 in the last 90 days
- Dawsons Mumbles Sales & Lettings77 Newton Road, SA3 4BN299 reviews · 237 on Google (4.8)7 in the last 90 days
- Dawsons Killay Sales419 Gower Road, SA2 7AN199 reviews · 163 on Google (4.7)2 in the last 90 days
- Dawsons Sketty Sales90 Gower Road, SA2 9BZ172 reviews · 135 on Google (4.7)4 in the last 90 days
- Dawsons Morriston Lettings134 Woodfield Street, SA6 8AL83 reviews · 57 on Google (4.8)3 in the last 90 days
- Fine and Country77 Newton Road, SA3 4BN12 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Dawsons office
Newest first, from every platform, with the office each review is about. First names only.
View Agents5/5
View AgentsExcellent service
Can't fault the sales or letting team at Dawsons. Every viewing by Kelly professional and well reviewed and Viv, the office manager couldn't do enough to help and provide assistance at every turn. A first class service provided by all, Thanks also to Lisa, senior sales negotiator and Leon for the letting advice.
Agent replied · 10 October 2017
Thank you Lesley for taking the time to leave a review. It is always nice to hear that you received a professional service from both our sales and lettings team at Dawsons Marina branch.
5/5
View AgentsRebekah Young
Rebekah Young is an extremely professional and pleasant young lady to deal with, she has helped us through a very difficult transition. No matter what or how many times we have called her for any specific reason , nothing is to much trouble for her. Rebekah is a credit to Dawson's and obviously a member of your staff to hold on to. Rebekah is an absolute professional. And we could never have found our new home without her. We thank you The Jeffreys Family.
Agent replied · 5 October 2017
Dear Lynne Thank you so much for the fantastic review. I'm so happy that you managed to find your perfect rental property and that Rebekah played a positive part in the process. We wish 'The Jeffreys' family all the very best for the future and we hope that you will be very happy in your new home. Kind regards
5/5
View AgentsExcellent estate agents
After having to pull out of the purchase of a property due to the estate agents (who shall remain nameless...) trying to cover up a mass of problems and defects, dealing with Dawsons was a breath of fresh air. Natasha, who showed us the property and passed on our offers to the seller, was helpful and efficient. Tracy, the sales negotiator, was excellent. All telephone and email queries were answered promptly, and we were kept up to date with the progress of the purchase. I would recommend Dawsons Morriston without hesitation.
Agent replied · 3 October 2017
Thanks Rhiannon so pleased you second venture at purchasing your first home went smoothly and wish you the very best for the future from us all.
5/5
View Agents95 South quay
This is a very nice experience to Purchase a roperty. Kelly helped me solve a lot of trouble. Dawson is an amazing intermediary company. XD
Agent replied · 10 October 2017
Thank you Wenjie for your recent review. I will make sure Kelly has recognition for the service she provided on your recent purchase.
5/5
View AgentsVery good service
Dawson's were very helpful and proactive through the sale and afterwards
Agent replied · 28 September 2017
Thank you Ben so pleased the move went ok in the end. Best wishes to you both in your new home.
5/5
View Agentshouse sale
An Excellent service always returned calls promptly All staff were really friendly and competent at all times
Agent replied · 25 September 2017
Thank you Elaine a pleasure to deal with you and wish you the very best for the future in your new home.
4/5
View AgentsSale of 10 Lon Brynawel, SA7 9SY
This sale was beset by cock-ups on the part of solicitors and the buyer's mortgage provider. As far as I could tell, the only party to the transaction that didn't mess up was Dawsons, the Estate Agents who went to great lengths to ensure that the sale was eventually a success. Tracy Sturgess gave 100% to us in getting things sorted. Tenacious! She would keep us informed by phone, email, text within and without "office hours." She was always contactable and I had total confidence in her, Andrea Devoy was helpful in getting good photos done in the early stages and being very speedy in getting things underway and I noticed that Caroline Mountfield in the office was always very efficient and polite.
Agent replied · 25 September 2017
Thank you Alison we got there in the end it just takes a little longer sometimes!
5/5
View AgentsFantastic
Fantastic helpful staff especially Tracy Sturgess and Natasha. Couldn't have helped us more .
Agent replied · 25 September 2017
Thank you so pleased the move went well. All the very best for the future.
5/5
View AgentsDawsons were excellent
We were buying a house in the Mumbles.. We were selling our place in England. Dawsons were acting for the vendor in the Mumbles. There were many times our sale was stalling in England and things became very tense. Dawsons and in particular Andrea were great in communicating with all sides,, great in understanding the problems and trying to find solutions to satisfy all sides.. They were a major reason as to why we managed to complete this purchase. Even after the move they have been very helpful in recommending tradespeople to help us post move.. I would have no hesitation in recommending Dawsons and if I were ever to sell they would be the first people I would contact
Agent replied · 28 November 2017
Hope you have settled into your new home. Thank you so much for your kind words. If there is anything in future we can help you with please give us a call
5/5
View Agentsamazing service
very happy with the service provided efficient and professional
Agent replied · 12 October 2017
Dear Leiha thank you so much for taking the time to write a review. We wish you every success in the future. Kind regards Lorraine and the team
5/5
View AgentsSale of property.
I cannot praise Dawsons highly enough for their effort, professionalism, help and patience in what has been a very protracted journey of highs and lows.. Their support throughout, the whole process from initial visit to completion has been un-stinting; and I suspect that my stress level would have been considerably higher had I not known that I could rely on their advice and calm whenever needed. Highly recommended.
Agent replied · 15 September 2017
Thank you so much so pleased at long last you have made the move we know how difficult it was to make the decision and wish you the very best in your new home.
5/5
View AgentsExcellent service, extremely helpful and friendly.
I have nothing but positive feedback to give about Dawsons lettings in Morriston. I have had personal dealings with Sarah and she has been extremely friendly and helpful in dealing with any queries I have had and dealt with any issues immediately. I would highly recommend Dawsons to anyone wishing to rent in Swansea.
Agent replied · 13 September 2017
Dear Emma Thank you for your positive feedback and kind words. We strive to offer the best possible service to our tenants and landlords and it's very pleasing to hear that my colleagues are appreciated for doing so. Thank you once again and we wish you all the very best in your new home.
5/5
View AgentsTracy sturgess
I am a first time buyer and through that process I haven't been on my own. Tracy has been with me every step of the way, I couldn't have asked for a better person. Very helpful and friendly.
Agent replied · 3 October 2017
Thanks Sian so pleased you are now in your first home and wish you the very best for the future.
4/5
View AgentsGood Service. Did what theysaid.
The office staff were always bright and cheerful, They were a pleasure to have working for me.
Agent replied · 28 November 2017
Thank you for your kind words. and let us know if there is anything we can help you with in the future,
5/5
View AgentsHard working
Made me feel like I was only client, they put so much effort in to help me find something that ticked all the boxs Thank you
Agent replied · 12 September 2017
Thank you for your kind review. We pride ourselves on customer service. All the very best for the future.
5/5
View AgentsExcellent hands-on support
We had an unusual auction property to dispose of - Julie Lawry and Corey Ashford at Dawsons were helpful and supportive throughout, solved all the difficulties that arose during the sale period.
5/5
View AgentsGood service during sale
Dawson's were supportive during a very lengthy purchase process that saw us waiting about 6 months to get the lease extension that we wanted. Overall the team was easy to communicate with and professional during the sales process. I never felt that they stood in the way of progress or slowed down the sale at any point.
Agent replied · 11 September 2017
Thankyou for taking the time to leave a review of the services you received by our Dawsons Marina Branch. It was a lengthy process increasing the time on the lease and I am happy that we able to assist with the process to completion. Kind Regards Viv
5/5
View AgentsPunctual, polite and informative
Was shown 3 houses. Very useful information given and knowledge imparted. Carole was punctual, polite and pleasant.
1/5
GoogleTurn around walk out
5/5
GoogleLovely helpful staff who have always gone extra mile to help me in renting my property. Especially Rhodri and Sammantha.
5/5
View AgentsEfficient professional service.
For the AUCTION TEAM of Julie, Corey and Nicola. Worked hard to ensure sale was able to advance. Any issues dealt with swiftly with good communication. Shame solicitors weren't as swift.
Agent replied · 22 August 2017
Thank you so much Wyn Really appreciate your review. All the very best for the future. Kind regards Julie
5/5
View AgentsA high quality service delivered by helpful, thoroughly competent staff
Selling my property through Dawsons Auctions has been a really positive experience. Thanks to the expertise and good humoured co-operation of obliging staff who clearly enjoy their work. I found Julie Lawry very knowledgable, enthusiastic and kind, while Corey Ashford, who has the tricky job of presenting the old house and garden in their best light with photos, videos etc, demonstrated considerable initiative and talent. Although I didn't meet Nicola Taylor, we spoke on the phone a few times and she was always pleasant, professional and courteous. The excellent promotional skills of the team resulted in the property doing very well at auction and I would recommend Dawsons to anyone.
4/5
View AgentsEXPERIENCE WITH DAWSONS
It is not long since Dawsons took over Marina and SA1, but - so far- I have found everyone at Dawsons to be very friendly, helpful and communicative... The only thing I would mention, however, is I am waiting on feed-back from an Inspection which should have taken place early June with Marina & SA1 - and I am still not sure if this Inspection (the 2nd Quarterly) has indeed been carried out, as of now?
Agent replied · 22 August 2017
Hi Diane, I am glad to hear that your communication with the Marina office has been positive. I will chase up the maintenance team regarding the inspection ans ask them to contact you with the relevant feedback. Many thanks Viv
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Dawsons
Which Dawsons office has the most reviews?
Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
Where are the Dawsons offices?
The eight Dawsons offices, by town:
- Fine and Country: 77 Newton Road, Mumbles, Swansea, SA3 4BN
- Killay: 419 Gower Road, Killay, Swansea, SA2 7AN
- Morriston Lettings: 134 Woodfield Street, Morriston, Swansea, SA6 8AL
- Morriston Sales: 135 Woodfield Street, Morriston, Swansea, SA6 8AL
- Mumbles Sales & Lettings: 77 Newton Road, Mumbles, Swansea, SA3 4BN
- Sketty: 90 Gower Road, Sketty, Swansea, SA2 9BZ
- Swansea: 11 Walter Road, Swansea, SA1 5NF
- Swansea Marina: Unit A, Meridian Bay, Swansea Marina, Swansea, SA1 1PG
What do sellers say about Dawsons?
148 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
What do buyers say about Dawsons?
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
What do landlords say about Dawsons?
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
What do tenants say about Dawsons?
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Has Dawsons won any awards?
Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.
