★★★★★ 5/5
GoogleExcellent service, maintenance, and support, from all staff, for over 15 years, especially Kelly and Lawrence, who are both, approachable, and professional, dealing promptly with any queries, or concerns we have had. Would definitely recommend Dawsons.
Stephen · 13 May 2023 · Dawsons Swansea Sales
Agent replied · 29 April 2023
Hello Stephen
Thank you so much for taking the time to leave us with such a lovely review for the team in Swansea, We are so pleased that you would recommend us as an agent to others. We will be sure to pass your kind words on to the team and to Kelly and Laurence who will be delighted to have received such a wonderful 5-star review.
Thank you once again for taking the time
Kind Regards
Jade and the team at Swansea Lettings
★★★★★ 5/5
GoogleHad a wonderful viewing with Tasmyn yesterday. She was polite, professional and had a great deal of knowledge on the property, answering all of our questions. We look forward to speaking with her again soon.
Cat · 13 May 2023 · Dawsons Swansea Sales
Agent replied · 29 April 2023
Hi Cat
Firstly, thank you so much for taking the time to leave this lovely 5-Star review for Tasmyn. It is great to receive such lovely comments for our teams and this will mean a great deal to Tasmyn. We are so pleased that all of your questions were answered and if you should have any more please do not hesitate to get in touch with ourselves.
Again thank you so much for your kind words and 5-stars.
Kind Regards
Jade and the team in Swansea Lettings.
★★★★★ 5/5
GoogleMost friendly, responsive and best Estate Agents in Swansea, brilliant people in each location
Rebecca · 13 May 2023 · Dawsons Swansea Sales
Agent replied · 7 April 2023
Thank you for your kind review Rebecca! We really appreciate you taking the time to leave us this lovely 5-star review!
Thank you once again,
Jade & the team in Swansea Lettings.
★★★★★ 3/5
GoogleRating only, no written review.
Krishna · 13 May 2023 · Dawsons Swansea Sales
Agent replied
Hi Krishna, Thank you for taking the time to leave us with a starred review, we do appreciate any feedback you can offer If you would like to provide any additional comments please feel free to email us on info@dawsonsproperty.co.uk, once again thank you for taking the time to rate us.
Jade & Team at Swansea Lettings.
★★★★★ 1/5
GoogleBest avoided
Flock · 13 May 2023 · Dawsons Swansea Sales
Agent replied
Good afternoon
Thank you for taking the time to post a review. However, we are unable to locate a record of providing a service to you, or contact from you and we note you have posted the same review for all of our branches across Swansea and Llanelli. Please would you kindly provide some further information and feedback by emailing cat.sollis@dawsonsproperty.co.uk?
We take immense pride as a reputable, respected, and trusted agency with a longstanding history and affiliation with Swansea and our communities. We are passionate about helping and supporting our clients further validated by the outstanding testimonials we receive, and we take on board all feedback and any suggestions you may have to allow us to continuously improve our customer service.
I sincerely look forward to hearing from you.
Kind Regards
Cat Sollis
Senior Digital Operations Manager
★★★★★ 1/5
GoogleRating only, no written review.
Suleman · 13 May 2023 · Dawsons Swansea Sales
Agent replied
Good Morning
Thank you for taking the time to provide us with your review recently.
We are grateful for all our customers feedback including those of a lower star. Whilst we strive to provide the best possible customer service at al times there are occasions when even 5* agencies are unable to meet customer needs and expectations. With our wealth of staff and the experience they bring we feel we are well placed to provide the best possible customer experience, and would really appreciate you providing us a little more insight into the reasoning for the 1* review you have provided, you can do this by either calling the branch to speak with Jade/Laurence directly on 01792 301000 or email myself at info@dawsonsproperty.co.uk. By providing this information it can assist us in ensuring further customers do not have the same experience. Thanks again from all of us at 'Team Dawsons'
Kind regards
Naomi (Marketing) on behalf of Jade Kennedy the team at Swansea Lettings.
★★★★★ 5/5
GoogleDawsons found me a house after I had been looking for a long time, I felt like they were really trying to help me. I put in an offer without even seeing the house because I was desperate! And was very happy with the house and the service all the way through.
Marion · 13 May 2023 · Dawsons Swansea Sales
Agent replied
Dear Marion
Many thanks for your 5 star review and positive feedback for the team. We know how difficult the experience can be so we aim to deliver nothing but exceptional customer service to all our clients. We are so pleased that you were happy with our service!
Please do not hesitate to contact us if we can be of further assistance
Best wishes
Kerry & the Swansea team
★★★★★ 5/5
GoogleI’m so impressed with the way our enquiry was dealt with when we were looking for our house. Ashley who was looking after us was absolutely amazing when dealing with my many questions and nothing seemed to much trouble. She made it out like she knew us every time we called and was always so personable. Highly recommend Ashley and the team!
Claire · 12 May 2023 · Dawsons Mumbles Sales & Lettings
Agent replied · 6 February 2024
Thank you so much for taking the time to provide such a detailed 5* review for Ashley and our team here in Mumbles lettings. Its great to hear you were so impressed with our services. We pride ourselves in our personalability so to hear this in client feedback really does reiterate to the team they are doing a great job day in day out. Thanks again.
Kind Regards
Kristian and the team in Mumbles Lettings.
★★★★★ 5/5
GoogleAshley has been so helpful in finding my new home. She kept in regular contact and updated me on potential properties. Throughout the process she has communicated clearly and been super helpful & friendly. Ashley has made the whole process an absolute joy. Dawsons, Mumbles are the only agency I'd recommend if you are looking for property on the Gower.
Samm · 12 May 2023 · Dawsons Mumbles Sales & Lettings
Agent replied · 6 February 2024
Hello Samm
Thank you so much for taking the time to leave Ashley a 5-star review and some really kind words we really appreciate your feedback and will be sure to pass it on to her.
We are really pleased that we were able to assist you in finding your new home and that you would recommend us to others,
Thank you once again,
Kind Regards,
Kristian and the team at Mumbles Lettings
★★★★★ 1/5
GoogleBest avoided
Flock · 12 April 2023 · Dawsons Killay Sales
Agent replied · 6 February 2024
Good afternoon
Thank you for taking the time to post a review. However, we are unable to locate a record of providing a service to you, or contact from you and we note you have posted the same review for all of our branches across Swansea and Llanelli. Please would you kindly provide some further information and feedback by emailing cat.sollis@dawsonsproperty.co.uk?
We take immense pride as a reputable, respected, and trusted agency with a longstanding history and affiliation with Swansea and our communities. We are passionate about helping and supporting our clients further validated by the outstanding testimonials we receive, and we take on board all feedback and any suggestions you may have to allow us to continuously improve our customer service.
I sincerely look forward to hearing from you.
Kind Regards
Cat Sollis
Senior Digital Operations Manager
★★★★★ 5/5
GoogleFantastic from start to finish of our sale. Thank you!
Helen · 12 April 2023 · Dawsons Mumbles Sales & Lettings
Agent replied · 6 February 2024
Hi Helen
Thank you for the review - the team are very appreciative of your kind words. We work tirelessly to maintain our reputation of getting results for our clients and we couple this with always striving to offer outstanding customer service. Please do not hesitate to pop into branch or call us if we can help with anything further at this stage.
Best Wishes
Emma and the Mumbles Sales Team
★★★★★ 5/5
GoogleAshley was a pleasure to deal with. She kept us well informed throughout the process and quickly helped with any (of the many!!) questions I had! Friendly and efficient service from beginning to end.
Abby · 12 April 2023 · Dawsons Mumbles Sales & Lettings
Agent replied · 6 February 2024
Hello Abby,
Thank you so much for taking the time to leave us this lovely review for Ashley. We are so pleased that we were able to answer your questions and provide a 5-star service. We are always on hand to assist should you need us in the future, please dont hesitate to get in touch with us or pop into the branch.
We will be sure to pass your fantastic feedback on to Ashley who will be so pleased with your kind words.
Many thanks once again,
Kind Regards
Kristian and the team at Mumbles Lettings
★★★★★ 4/5
GoogleRating only, no written review.
Leah · 7 April 2023 · Dawsons Gorseinon Sales
Agent replied · 6 July 2023
Hi Leah
Thank you for taking the time to post a star rating and we have thoroughly enjoyed working with you!
Please do not hesitate to contact us if we can help with anything further at this stage or if you would like to offer further feedback, please email cat.sollis@dawsonsproperty.co.uk.
We hope to see you soon,
Kind Regards,
Matt and the Gorseinon team
★★★★★ 5/5
GoogleThanks to all the team at Dawsons especially Aled for being so friendly helpful and professional and for making what should've been a stressful time a lot easier to get through.
Laurence · 24 March 2023 · Dawsons Morriston Lettings
Agent replied · 24 August 2024
Hello Laurence,
Thank you so much for taking the time to leave such kind words and five stars … More
★★★★★ 5/5
GoogleMany, many thanks to Aled Williams for supporting us with our recent move. Excellent service would highly recommend! We are settled and very happy.
Andrea · 24 March 2023 · Dawsons Morriston Lettings
Agent replied · 24 August 2024
Good Afternoon Andrea
Thank you for taking the time to leave us a five star review. We are delighted … More
★★★★★ 5/5
GoogleRating only, no written review.
Tim · 24 March 2023 · Dawsons Sketty Sales
Agent replied · 24 August 2024
Dear Timothy
Many thanks for creating a review - we are thrilled that you are happy with the … More
★★★★★ 5/5
GoogleLovely crew there helped a really complicated chain (along with their transistion team). Allison, Levi and team are super helpful and really know their stuff. Thanks guys !
Mark · 24 March 2023 · Dawsons Sketty Sales
Agent replied · 6 February 2024
Dear Mark
Thank you very much for taking the time to complete a review and provide … More
★★★★★ 5/5
GoogleWe would highly recommend selling with Dawsons. Sharon and the team are highly professional, friendly and helpful. Communication is excellent. Thanks all for sorting us out!
Rob · 24 March 2023 · Dawsons Sketty Sales
Agent replied · 6 February 2024
Good morning Mr Jones
Thank you for your review and we are so pleased that you are happy with the end … More
★★★★★ 5/5
GoogleMy experience with Dawson’s is limited but I have recently spoken and met with Gemma from the sketty branch who was very helpful both in person and over the phone. I would definitely recommend using them with confidence.
Ceri · 24 March 2023 · Dawsons Sketty Sales
Agent replied · 6 February 2024
Good morning Ceri
Thank you for your review and we are so pleased that you are happy with the … More
★★★★★ 5/5
GoogleLovely and friendly service when selling our house. Dawsons Sketty were very helpful and knowledgeable and their organisation was great. We would recommend them if you are looking to sell your house. Many thanks.
Katie · 24 March 2023 · Dawsons Sketty Sales
Agent replied · 6 February 2024
Good afternoon Kat
Exceptional customer service really is what we pride ourselves on. We know how … More
★★★★★ 5/5
GoogleBought recently my house via Dawson's kept me updated throughout.Recommended
Roy · 24 March 2023 · Dawsons Sketty Sales
Agent replied · 6 February 2024
Good morning Mr Wilmot
Thank you for your review and we are so pleased that you are happy with our service!
It has been a pleasure to deal with you and we hope to help you again in the future.
All the very best
Sharon and the Sketty team
★★★★★ 5/5
GoogleIf you want your property sold in a professional manner, you don't need to go to any company other than Dawsons, in my case, the Sketty branch. I am not going to single out any one person, they are all a delight to talk to, professional, knowledgeable, polite and nothing is too much bother. Well done Sketty Dawsons.
John · 24 March 2023 · Dawsons Sketty Sales
Agent replied · 6 February 2024
Good morning Mr Hennah
Thank you for your review and we are so pleased that you are happy with our … More
★★★★★ 4/5
GoogleRating only, no written review.
Manuela · 24 March 2023 · Dawsons Sketty Sales
Agent replied · 6 February 2024
Good morning Manuela
Thank you for your review and we are so pleased that you are happy with our service!
Please do not hesitate to contact us if you wish to share further feedback, or if we can help you further in your plans.
Kindest regards
Sharon and the Sketty team
★★★★★ 5/5
GoogleHighly professional service from Alison in the Sketty branch, couldn’t be more helpful, would 100% recommend and use again in the future
Scott · 24 March 2023 · Dawsons Sketty Sales
Agent replied · 6 February 2024
Good afternoon Scott
It has been a pleasure working with you and we appreciate you taking the time out of your busy schedule to write a review for the team. We always aim to deliver a positive customer experience, get fast results and we love what we do!
Please do not hesitate to contact us if we can help with anything in the meantime.
Kindest Regards,
Sharon and the Sketty team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.