Trusted Agent profile · Swansea
Verified
★★★★★
2,299 reviews across 11 offices and 4 platforms
Dawsons has 11 offices, in Swansea (two offices), Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay, Llanelli, Sketty and Gorseinon (Swansea). Together they have 2,299 reviews on four platforms, rated 4.7 out of 5 overall.
1,925
Reviews on Google
All 11 offices
18
Reviews on Facebook
Business-wide
14
Reviews on Trustpilot
Business-wide
2
Reviews on allAgents
All 11 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 147 from sellers
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Dawsons's 11 offices, most reviewed first. Each has its own page.
Showing 1,924 reviews on Google only. Show every review
5/5
GoogleVery pleasant and professional approach to the sale of our home, sold to couple who viewed on the launch day. Clear, regular communication with Sarah Hewitt and the after sales team with Selina.
Good afternoon Alban We are thrilled that you are happy with the transaction speed and customer … More
5/5
GoogleThe service I have received while selling my house has been first class. Sarah Hewitt has been fantastic and made the whole process stress free. Would highly recommend.
Good afternoon Maria Thank you for your review and wonderful feedback! It has been an absolute … More
5/5
GoogleSarah Hewitt at the Gorseinon branch has been excellent. I bought a house to refurbish and she has visited me several times to offer advice on what to do in order to appeal to buyers, and what not to waste money on. She is friendly and approachable and I would not hesitate to recommend her.
Hi Clare Thank you very much for the glowing review and 5 star rating! … More
5/5
GoogleExtremely happy dealing with the staff at Dawsons Gorseinon. The whole procedure has been made as easy as possible for myself with the staff taking all the pressure for me. Sarah Hewitt has been outstanding and would recommend her professional assistance to anyone.
Dear Mandy Thank you so much for the 5* Review and such positive feedback for our Property … More
5/5
GoogleIncredible service. After over a year of searching for a new house and being constantly outbid Sarah Hewitt had my house sold in just two days and helped me find an incredible new home. The team at Gorseinon Sarah, Matt and Owen have been so helpful going above and beyond. Can’t recommend enough, they truly care about their clients.
Hello Jo, Thank you for your review and wonderful feedback! It has been a pleasure to deal … More
5/5
GoogleEvery helpful in the sale of my house thank you Sarah and team at dawsons gorseinon
Hi Christian Exceptional customer service really is what we pride ourselves on. We know how … More
5/5
GoogleExtremely professional. Great communication and passionate. There’s nothing Sarah won’t help with. A league above other estate agents we’ve spoken to. Would highly recommend.
Good morning It has been a pleasure working with you and we appreciate you taking the time … More
4/5
GoogleEasy to navigate website. Informative.
Good morning Marc Thank you for your review and we are so pleased that you enjoyed using our … More
5/5
GoogleFantastic service, Sarah in particular was brilliant. Would highly recommend
Hello Matt It has been a pleasure working with you and we appreciate you taking the time … More
5/5
GoogleBrilliant service. Sarah Hewitt has been excellent throughout our search for our new house :)
Good morning Mr Gray You have been an absolute pleasure to work with and we are so pleased we were … More
5/5
GoogleSuch a great experience with Dawsons very helpful and supportive throughout the whole process, Sarah was a great help to me and managed the process smoothly.
Hello Corey It has been a pleasure working with you and we appreciate you taking the time … More
5/5
GoogleSarah helped us with the sale of our house, she was professional, friendly and made the process much easier to deal with, highly recommend.
Hello Nick It has been a pleasure to work with you and we are so pleased we were able to … More
5/5
GoogleHighly recommend this estate agent. Professional service by everyone, especially Sarah Hewitt. Thank you for your support!
Hi Liam Thank you for your review and we are so pleased that you are happy with our … More
5/5
GoogleHad dealings with Sarah at Dawson in gorseinon she is an absolute credit to the company she is the most helpful person nothing is too much work for her..she goes over and above her role and it has been a pleasure dealing with. Her .
Good afternoon Mr Evans Thank you for such positive feedback for Sarah, our Property Sales Consultant. … More
5/5
GoogleSarah has been outstanding and super helpful for finding us our perfect home. Sarah has been professional and also easy to approach with questions. Thank you for all your hard work.
Hello Heather We are thrilled that you are happy with the service we provided as we put … More
5/5
GoogleA big shout out to all the staff at Dawsons Gorseinon. They have been fab, friendly, proactive, nothing was too much for them. Sarah worked hard to ensure all the chain completed as fast as possible. Thank you!
Dear Natalie We are so grateful for your kind words and thank you for taking the time to … More
5/5
GoogleOpted to put my house up for sale few months ago, Sarah Hewitt from for gorseinon branch visited & valued my house and pointed me towards a new house that I explained I was looking for. Sarah found someone to purchase my house the same day I said I was happy to sell. Will contact Sarah for any future sales.
Hello Nathan It has been a pleasure working with you and we appreciate you taking the time … More
1/5
GoogleRating only, no written review.
Good Morning Thank you for taking the time to provide us with your review recently. … More
3/5
GoogleRating only, no written review.
Hi Krishna, Thank you for taking the time to leave us with a starred review, we do appreciate any feedback you can offer If you would like to provide any additional comments please feel free to email us on info@dawsonsproperty.co.uk, once … More
5/5
GoogleRating only, no written review.
Good morning Thank you for your 5* review for our team here in Swansea lettings. If you would like to give any further information to support your review please kindly … More
1/5
GoogleBest avoided
Good afternoon Thank you for taking the time to post a review. However, we are unable to locate … More
5/5
GoogleGreat service, very good professionals ! Reliable, helpfull and very fast !!!
Thank you so much for taking the time to provide such a positive 5* review for our team here in Swansea lettings. Its great to hear you felt our service professional, reliable, fast and helpful, this will no doubt assist clients of the … More
5/5
GoogleMost friendly, responsive and best Estate Agents in Swansea, brilliant people in each location
Thank you for your kind review Rebecca! We really appreciate you taking the time to leave us this lovely 5-star review! … More
5/5
GoogleKelly Winter-Christmas is an asset to Dawson’s. She is always friendly and knowledgeable.
Hi Sara Firstly, thank you so much for taking the time to leave this lovely 5-Star … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Dawsons is among the RAN Awards 2025 winners.
RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.
RAN Awards by year, 2017 to 20232023 1 award RAN Awards 2023 winners
2017 1 award RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Dawsons is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.
Dawsons is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.
EA Masters by year, 2018 to 20252025 1 Bronze EA Masters 2025 winners
2022 9 Gold across eight branches EA Masters 2022 winners
2021 4 Gold across four branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Dawsons is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.
Lettings Agency of the Year by year, 2012 to 20152015 1 Gold Lettings Agency of the Year Awards 2015 winners
2014 1 Silver Lettings Agency of the Year Awards 2014 winners
2013 1 Bronze Lettings Agency of the Year Awards 2013 winners
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Send Dawsons a message.
Swansea Sales has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
The 11 Dawsons offices, by town:
147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 28 other industry awards since 2012.
