Trusted Agent profile · Swansea

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Dawsons estate agents in Swansea, Morriston, Swansea Marina and 5 more

4.7

★★★★★ Excellent

2,299 reviews across 11 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has 11 offices, in Swansea (two offices), Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay, Llanelli, Sketty and Gorseinon (Swansea). Together they have 2,299 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.6 / 5

1,925

Reviews on Google

All 11 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

allAgents logo

2

Reviews on allAgents

All 11 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers147 reviews

4.9 / 5 We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...HELEN, 28 November 2017Read all 147 from sellers

Buyers94 reviews

4.9 / 5 We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Jenni, 12 October 2017Read all 94 from buyers

Landlords33 reviews

4.9 / 5 All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Andrew, 12 October 2015Read all 33 from landlords

Tenants35 reviews

4.9 / 5 Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Matthew, 12 March 2018Read all 35 from tenants

Our offices

Dawsons's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,924 reviews on Google only. Show every review

5/5

Google

Fantastic team in Llanelli office - if I could give more than 5 stars, I would.

Anne · 16 May 2023 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Good morning Anne Thank you very much for the glowing review and 5 star rating! … More

5/5

Google

What a team! Highly recommend. Professional and efficient as well helpful and friendly. Been great to do business with you. Thank you.

Kate · 16 May 2023 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Good morning Kate Thank you for taking the time out of your busy day to post a review for the … More

5/5

Google

Great service from start to finish, really helped get us over the finish line with some issues. I will never move again lol but would recommend them to anyone looking to put there house up for sale

Jemma · 16 May 2023 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Hello Jemma Exceptional customer service really is what we pride ourselves on. We know how … More

5/5

Google

Bought our first home through Dawsons. Provided professional and quick service helping us complete on a smooth sale all thanks to Melanie and team 😊 …

Lydia · 16 May 2023 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Dear Lydia Thank you for taking the time out of your busy day to post a review for the … More

5/5

Google

Can highly recommend for good service. I rent out my property through them and it works well, never a problem staff always helpful, and communication excellent. I would not go anywhere else for this type and standard of service. Have a good name locally and if you need housing services give them a try first.

Mark · 16 May 2023 · Dawsons Llanelli Sales & Lettings

5/5

Google

I highly recommend the outstanding service that Dawsons provide. Remarkable level of care and consistency. Huge shoutout to Jen for all of her help she has provided from the start!

Tim · 16 May 2023 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Hi Tim, Thank you so much for taking the time to leave this lovely 5-star, We will be … More

5/5

Google

We received the keys to our new home today and just want to say a huge thank you to Melanie! She was brilliant from the first viewing to collecting the keys! Always at the end of the phone or an email! And always very helpful and professional!

Teegan · 16 May 2023 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Good morning Teegan Thank you for providing such great feedback for Melanie, our Senior Sales … More

5/5

Google

This was a great transaction. From the beginning of the process of selling our property to the very end the professionalism of all involved never wavered. Communication was consistant and always respectful and friendly. Thank you to Mel and all of her team who helped to make such a usually difficult and stressful process easy.

Nick · 16 May 2023 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Good morning We are so pleased to hear that you are satisfied with the customer service and … More

5/5

Google

Dawsons have been fantastic in helping me rent out my property. Sam & the team have been amazing. Kept updated throughout with progress of sale and offered a swift & very professional service. Definitely recommend.

Christopher · 16 May 2023 · Dawsons Llanelli Sales & Lettings

Agent replied · 28 May 2023

Hello Christopher Thank you so much for taking the time to leave us with such a lovely review for … More

5/5

Google

Very helpful staff

Gerald · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Dear Mr Hale Thank you for your review and we are so pleased that you are happy with our … More

5/5

Google

Brilliant communication from Andrea.

Paul · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Hello Paul It has been a pleasure working with you and we appreciate you taking the time … More

5/5

Google

Excellent customer service. Highly recommend.

Chris · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Good morning Mr O'Donnell Thank you for your review and we are so pleased that you are happy with our … More

5/5

Google

hi guys, I must say, outstanding communication and knowledge from Andrea at Dawsons Morriston branch, 5 star service,

Steven · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Hello Steven It has been a pleasure working with you and we appreciate you taking the time … More

5/5

Google

Friendly, professional service. Andrea Devoy was outstanding.

Helen · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Good afternoon Helen Exceptional customer service really is what we pride ourselves on. We know how … More

5/5

Google

Managed to get a good price and handle the sale of our house quickly and efficiently thanks Andrea

Tim · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Hello Tim Thank you for your review and we are so pleased that you are happy with the … More

5/5

Google

Many thanks for the way they conducted the sale of the house we purchased, all went through smoothly and efficiently, and many thanks to @Andrea Devoy

Peter · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Dear Mr Cullen Many thanks for your 5 star review and positive feedback for Andrea. We know how … More

5/5

Google

Andrea was very helpful from the first time I spoke to her about my property purchase.She knows what she is talking about.Very knowledgeable.Thanks again

Allan · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Hello Allan We are thrilled that you are happy with the service we provided as we put … More

5/5

Google

Very professional throughout. Arranged viewing extremely quickly, and we received an offer over asking price within 3 days. Excellent result.

JJ · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Hi JJ It has been a pleasure to work with you and we are so pleased we were able to … More

5/5

Google

We have had viewings before the photos and descriptions were done. Since being done the booked viewings are in double figures. Great photos and very helpful staff at Dawsons.

Chris · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Dear Chris It is our pleasure and thank you for choosing your local agent to help you. We … More

5/5

Google

Delighted with the prompt and kindly services from Andrea Dovey in particular who dealt with my property purchase. A very helpful, efficient and professional company. Also very happy with after sales service from Andrea!

Sylvia · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Good morning Sylvia Thank you for your review and positive feedback for Andrea, our Senior Sales … More

5/5

Google

Excellent Service. Helpful staff, especially Andrea Devoy who kept me updated during each step of the selling process. Andrea's help guidance and expertise made the whole experience stress free and have no hesitation in recommending her and Dawsons to others.

PHILLIP · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Good afternoon Mr Gourley Exceptional customer service really is what we pride ourselves on. We know how … More

5/5

Google

A very professional service from start to finish with excellent communication during the sales process.

Adrian · 15 May 2023 · Dawsons Gorseinon Sales

Agent replied · 28 May 2023

Good morning Adrian Many thanks for your 5 star review! It was a pleasure dealing with you and we … More

5/5

Google

Impressed with professionalism and knowledge of Sales Consultant, Owen Davies, during viewing today.

Sian · 15 May 2023 · Dawsons Gorseinon Sales

Agent replied · 28 May 2023

Dear Sian We strive to provide the best possible customer service at all times and … More

5/5

Google

We are in the process of buying a property with Sarah Hewitt. She has been absolutely amazing in getting our dream house!

Danielle · 15 May 2023 · Dawsons Gorseinon Sales

Agent replied · 28 May 2023

Hi Danielle It has been an absolute pleasure and be a part of sharing that experience with … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Dawsons is among the RAN Awards 2025 winners.

RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.

RAN Awards by year, 2017 to 2023

Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Dawsons is among The Negotiator Awards 2025 winners.

Source: The Negotiator Awards 2025 winners and runners-up, as published.

EA Masters

Dawsons is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.

EA Masters by year, 2018 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

More industry awards: Lettings Agency of the Year Awards

Lettings Agency of the Year Awards

Dawsons is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

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Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea Sales has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The 11 Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 28 other industry awards since 2012.

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