Trusted Agent profile Β· Swansea

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Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,720 reviews across 8 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,348

Reviews on Google

All 8 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

340

Reviews on The Trusted Agent

All 8 offices

Trustpilot logo

14

Reviews on Trustpilot

All 8 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Dawsons's eight offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Dawsons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We've had an excellent time buying a house with Dawsons! They've been so friendly and so efficient and made buying our first house way easier than expected. Thanks so much guys!

Bethan Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Bethan, Thank you so much for the 5* Review! It's been a pleasure helping you and your young family with your first home purchase! We all know you will make a lovely family home and have many happy years here in the village! I look forward to seeing you around! Many Thanks, David & the Killay Team

5/5

Google

Really pleased with the service we received. Kelly was very professional and communication was excellent throughout the whole process of purchasing our property. Nothing was too much trouble. Highly recommended.

Jason Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Good Afternoon, Thank you so much for providing us with the 5* Review as well as dropping in the lovely thank you gifts to the office! I know Kelly was thrilled! We wish you all the very best in your lovely new, forever home. And look forward to seeing you around the village now we are near neighbours! All the very best wishes, David and The Killay Team

5/5

Google

I would like to say a massive thank you to Dawsons (Killay) especially David Parton who's knowledge was commendable, very professional and an all round great person to deal with. Dawsons will definitely be my fist port of call in the future. Thank you

Peter Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hello Mr Martin, Thank you for the 5* Review! If you decide to search for a property again in the future, please don't hesitate to get in contact with us. All the very best, David and the Killay Team

5/5

Google

Brilliant service and communication from Jodie at the Killay office. Very responsive and always prompt to give us details about new properties on the market. Would recommend Dawson’s killay!

Belle Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Belle, Thank you for giving us this 5* Review! It's great to hear that the team, in particular Jodie on this occasion, have managed to provide you with a service which has matched your expectations. We are so happy you have found your new home and hope you are very happy there, once you have completed! Kind Regards, David and the Killay Team

5/5

Google

Really helpful staff at Dawsons in Killay. David was really knowledgable and helped us with all sorts of queries we had throughout the whole process! He went above and beyond.

Matt Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Matt, Thank you for taking the time to leave us a 5* Review. We are loving seeing the changes you are making to your fabulous family home and cannot wait to see the finished article! If you want an up to date Market Appraisal at any point, please don't hesitate to get in touch with us. Many Thanks, David and the Killay Team

5/5

Google

I would like to highly reccommend Dawsons Killay office. In particular, Kelly Israel, who assisted me greatly in selling my property and dealt with all matters in an efficient and professional manner. Clare Rodrigues

Clare Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Mrs Rodrigues, Thank you so much for the review. I'm glad we were able to help you with the sale of your property. It's great to hear you were able to deal (mainly) with Kelly from start to finish throughout the process! I know she was very keen to help you see this one over the line! All the very Best, David and The Killay Team

5/5

Google

Having originally listed my house for sale with another EA I switched to Dawsons due to quality of service. From the photos, to the web page, the brochure and the comms it was like night & day. After months with the previous EA (albeit during lockdown), my house sold in 24hrs. Great service.

Chris Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Chris, Thank you for the positive feedback! We pride ourselves on providing the best service we can so it's always much appreciated when we get a 5* review on the back of it! If we can ever be of any further service to you in the future please don't hesitate to contact us. Kind Regards, David and the Killay Team

5/5

Google

I have recently purchased a property through Dawsons at the Killay office. The team at Killay were very responsive to any query raised, they were also very professional and would definitely use them again!

Linda Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Linda, Thank you so much for the 5* Review! I'm glad we were able to see this one over the line for you! We are all looking forward to seeing what you do with the property. We will see you around the Village now I'm sure. All the very best, David and the Killay Team

5/5

Google

I recently spoke with David about property investment in the SA2 area and was delighted by his friendly yet professional attitude. His sage advice and knowledge of the local marketplace was second to none and we wouldn't hesitate to use his services when the time is right.

Liam Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Liam, Thanks for the 5* Review - it is much appreciated. I look forward to speaking to you again in the future. Kindest Regards, David and The Killay Team

5/5

Google

We recently moved into our new home thanks to dawsons. Especially Kelly who made sure we were kept informed at every stage of the process which put us at ease which really made a massive difference to us as it is such a stressful time it was comforting that i would always get a response and and update from Kelly so we were always kept in the loop. She was very professional and helpful and made our move alot easier

M.r Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Good Afternoon Many thanks for taking the time to provide a review for our office! I'm glad our Senior Negotiator, Kelly, was able to provide you with that extra little bit of support you needed. It is something we all pride ourselves on doing here in the Killay Branch. We wish you all the very best in your lovely new family home! Kind Regards, David & The Killay Team

5/5

Google

Having dealt with Dai in Killay on several occasions and I’m constantly amazed at his wealth of knowledge and vast collection of jumpers many of which looked hand knitted. I had heard a lot about Dai before meeting him and he didn’t disappoint. His hair remains top of mind due to its incredible ability to move around his large head like a wig - amazing talent! Lovely guy - recommend dealing with him!

Russell Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Russell, Thank you for taking the time to give us a 5* Review. I am thrilled my generous collection of jumpers doesn't go unnoticed and as for my trick with my hair? That is only kept for my favourite clients! Jokes aside, it is always a pleasure to do business with you and I hope to see you very soon. Best Wishes, David and The Killay Team

5/5

Google

I recently purchased through dawsons in killay and found thier service and support to be impeccable throughout the process. They kept in regular contact, and would chase up things without me even asking. Kelly was very professional in handling the offers, and made me feel at ease, and her knowledge of the property and the area was extremely impressive. Would certainly reccomend and use Dawsons if I were to move againπŸ‘

Carl Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Carl, Thank you so much for the 5* Review - they really do mean so much to us! I'm so glad we were able to help you find your ideal property and hope you are very happy in your new home! If you do decide to ever move on, please don't hesitate to get in contact with us. Many Thanks, David and The Killay Team

5/5

Google

Amazing service from the staff at Dawson’s with the selling of my property and the purchase of our new home. 5 stars and a big thank you to Kelly who has helped us from start to finish and Sue for keeping us updated with the progress of the sale. Highly recommended ⭐️⭐️⭐️⭐️⭐️

Andrew Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Andrew, Many thanks for the 5* Review - they really do mean so much to us as a Branch and Company! We are all so pleased to have been able to help you with your sale, from Kelly's initial market appraisal through to Sue in the Sales Progression Team! We will now do all we can to see your purchase through to a successful completion as well! All the very best, David and the Killay Team

5/5

Google

I cannot speak highly enough of this office and staff. Especially Kelly. Kelly made selling my house quick, efficient and ensured the property sold for what I wanted. Kelly was always at the end of the phone / email from the start to finish. Her knowledge meant my property sold within the first 2 days and made a daunting process very straightforward.

Li Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Li, Thank you for taking the time to leave us such a glowing 5* Review! I'm glad Kelly was able to support you through the sales process this time. We are always so pleased to hear when the team are appreciated for the efforts they put on for all of our sellers and buyers! Fingers crossed we can help you with your next house purchase soon too! Many Thanks, David & the Killay team

5/5

Google

Having previously bought a house using Dawsons in Killay and had a recent valuation, I can only commend the branch on their professionalism and speedy responses when I called on them. David, the branch manager, answered my questions quickly and efficiently and nothing was too much trouble.

Geraint Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Geraint, Thanks for taking the time to give us a 5* Review! I cannot wait to see your finished development. Please don't hesitate to give us a call to arrange for us to meet up and give you a Market Appraisal - when all the work is complete or at any stage if you'd like to bounce your ideas of us again. Many Thanks, David and The Killay Team

5/5

Google

Recently purchased and sold a property through Dawsons and my daughter rents through them. We have worked with the Killay, Sketty and mumbles branches. Excellent service throughout. Kelly in the Killay branch has been superb and communicated throughout my house purchase, helpful and genuinely appeared dedicated to offering the best service. Would highly recommend. Thankyou x

Rachel Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Rachel, We're so glad to have been able to help you through all the offices you have dealt with! Thank you so much for the 5* Review - it is always nice to hear we have done a great job for our clients. We all wish you the very best in your new home and for the future! Kind Regards, David & The Killay Team

5/5

Google

I can only speak highly of this branch and the dealings we have had with them over the years. We were fortunate enough to have David come value our property where he made us feel very at ease over the whole process, explaining everything that he and the team could do for us. Much to my delight, David delivered on every aspect and even returned a sale over asking price for us! David made a potentially stressful time so simple and straightforward, we couldn’t be more thankful. HIGHLY RECOMMEND

Ben Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Ben, Thank you for taking the time to leave us a 5* Review! I was thrilled we were able to help you with your sale and look forward to doing business with you again in the future. All the very best, David and the Killay Team

5/5

Google

I am good friends with Branch Manager David Parton & during conversation with our group of friends, I discussed how my partner and I were hoping to buy a property soon & needed mortgage advice. David was very quick to help & said he could arrange a meeting with the branches Mortgage Advisor. The meeting was arranged for later that week & David kept me updated on when to come to the office & subsequently, the meeting was a success. I also worked for a software company, who develop estate agency software & to give me a better understanding of how estate agents work, I spoke with David to see if he could accommodate me coming to the office for the day to job shadow members of his team. David was more than accommodating & the day spent with the team was invaluable to me. I could also see first hand how well run the office was & how helpful the team were to me.

Gareth Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Gareth, Thanks for taking the time out to leave us the positive review. I'm really pleased we were able to help you with your mortgage and you were able to buy your lovely family home! I know how much Amy and you have enjoyed renovating it! It's now all ready for your growing family! Thanks again and all the very best, David and the Killay Team

5/5

Google

Have recently purchased a house to renovate through Dawsons, Killay. I cannot praise them highly enough. From the beginning of my journey while searching, right through to exchange, I felt the team took time to understand my circumstances, gave me excellent advice and were proactive in progressing the sale following my offer. Kelly and Jodie could not have been more helpful, and I felt that I received a truly personalised service throughout. I hope to be working with you all again for my next renovation project.

Sandra Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Sandra, Thank you for the glowing 5* Review! We have thoroughly enjoyed working alongside you with your latest purchase and look forward to working with you again in the future! We cannot wait to see what you do with the property! Many Thanks, David & The Killay Team

5/5

Google

I've used Dawsons many times over the last 20 years. They are always extremely professional and excellent when dealing with my enquiries and accompanying viewings. I've worked with both the Mumbles & Killay Branches and the customer service has been outstanding from both branches at all times. I've dealt with David Parton in both Mumbles and most recently as a valuer and Manager in Killay. When valuing my property, David was very impressive and his knowledge of the property market was outstanding. I was also pleased with how he and his team were in constant communication with me during our sale and purchase. I would 100% use David and his team again.

Ross Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Hi Ross, Thank you so much for the 5* Review. I have always enjoyed doing business with you and it's been great to have been involved with so many of your moves over the past two decades! Here's to the next 20 years! All the very best, David and the Killay Team

5/5

Google

We recently bought our home through Dawsons and the really personal customer service we received was consistently excellent. Kelly in particular was an incredible support and went above and beyond for us. We had a terrible experience with our solicitors and she really fought our corner for us, including checking emails and making calls on her day off. She and the whole team could not have done more for us. They always got back to us very quickly with queries and did everything they could to speed the sale along. We only wish we had sold with them too!

Katie Β· 6 February 2022 Β· Dawsons Killay Sales

Agent replied Β· 6 February 2024

Good Morning, Thank you for taking the time to pop online and give us a review! We were all so happy to finally get you over the line with your house purchase and we all hope you and the family have many happy years in your new home! Kindest Regards, David & The Killay Team

1/5

Google

Please avoid letting from this agency. When we viewed our property we were promised new carpets as the ones already were grubby and stained. Alas we moved into a horror show of a flat - stained carpets, broken chairs, broken lightbulbs, broken shelves, stained mattresses, skid marks in the toilet, empty crisp packets in drawers, random false eyelashes, mouldy shower etc. We complained relentlessly when we moved in and the only thing that was responded to was that the chairs belonged to the previous tenants and not the landlord so - not their problem. Throughout our year living here we were almost overcharged 2 grand for our electric bill and were told we risked eviction within a week due to the landlord not paying bills. We were offered no support and extremely little information other than we may or may not be evicted extremely soon. Throughout the year we fixed chairs, lightbulbs and cleaned thoroughly upon moving and a large amount of our deposit was still withheld due to the stained carpets, mattresses and broken lightbulbs. RENT SOMEWHERE ELSE AND YOULL HAVE A BETTER TIME FOR IT x x x x

Rumer Β· 2 October 2021 Β· Dawsons Swansea Sales

5/5

Google

I use Dawson’s extensively, as a buyer I find them very professional, expedient and supportive. I buy a lot from their auction department and give particular thanks to Callum who is always available to help with any issue I may have. I can’t recommend Dawson’s enough.

Martin Β· 2 October 2021 Β· Dawsons Swansea Sales

Agent replied

Hello and thank you so much for taking your time to provide our fantastic Auction team with this lovely 5* review. These types of reviews really do give the team a real boost, and confirm they are doing an amazing job, whilst also ensuring future customers feel they can trust the services we provide. I know Julie and Callum will enjoy reading this review very much, they truly do go over and above for their clients and this shows in the service they provide. Thank you once again. Kind regards Naomi (Marketing)

5/5

Google

I use Dawson’s extensively, as a buyer I find them very professional, expedient and supportive. …

Martin Β· 24 September 2021 Β· Dawsons Swansea Sales

Agent replied

Hello and thank you so much for taking your time to provide our fantastic Auction team with this lovely 5* review. These types of reviews really do give the team a real boost, and confirm they are doing an amazing job, whilst also ensuring … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The eight Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.

Want Dawsons to help?

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What do you need help with?

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Reviews may appear on more than one platform.

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