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Dawsons estate agents in Swansea, Morriston, Swansea Marina and 5 more

4.7

★★★★★ Excellent

2,299 reviews across 11 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has 11 offices, in Swansea (two offices), Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay, Llanelli, Sketty and Gorseinon (Swansea). Together they have 2,299 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.6 / 5

1,925

Reviews on Google

All 11 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

Trustpilot logo

14

Reviews on Trustpilot

Business-wide

allAgents logo

2

Reviews on allAgents

All 11 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Dawsons's 11 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,924 reviews on Google only. Show every review

5/5

Google

We have dealt with Dawsons with the sale of two of our properties and they’ve always been really helpful and friendly Sarah recently dealt with the market and sale of our property and was always lovely and friendly to deal with. Sarah aimed to keep us informed at all points and also acted as a go between when we had to relay some information to the purchasers of our property. I’d also like to mention Jaqueline Burrows was always brilliant when showing us new homes. Susan Mills and Selina Jones were informative and kept us up to date as the sale was progressing.

Michael · 21 October 2023 · Dawsons Gorseinon Sales

Agent replied · 26 July 2023

Good morning Mr Mclaren It has been a pleasure working with you and we appreciate you taking the time out of your busy schedule to write a review for the team. Exceptional customer service really is what we pride ourselves on and it makes it even more motivating when we know we have happy clients! Kind Regards Matt and the Gorseinon team

5/5

Google

I have had an excellent experience of renting with Dawsons as a student. They were always very quick to respond when there were any issues. With a sudden change of plan, Dawsons were more than accomodating regarding my original tenancy agreement and took great care of my needs at a difficult time. I would definitely recommend this agency and hope to rent with them again in the future.

Sonja · 19 October 2023 · Dawsons Swansea Lettings

Agent replied · 29 April 2024

Hello Sonja Thank you so very much for taking the time to leave this 5-star review for our Swansea Lettings team, we are so pleased that we were able to assist you during your difficult time. We really appreciate that you would recommend our services. And if you do find yourself looking for property in Swansea in the future we really hope you will consider Dawsons. Kind Regards Jade & the team at Swansea Lettings

5/5

Google

I’m so impressed with the way our enquiry was dealt with when we were looking for our house. Ashley who was looking after us was absolutely amazing when dealing with my many questions and nothing seemed to much trouble. She made it out like …

Claire · 19 October 2023 · Dawsons Mumbles Sales & Lettings

Agent replied · 20 March 2026

Thank you so much for taking the time to provide such a detailed 5* review for Ashley and our team here in Mumbles lettings. Its great to hear you were so impressed with our services. We pride ourselves in our personalability so to hear … More

5/5

Google

We decided to put my parents' house on the market with Dawsons because we were impressed with their knowledge of the local market and the professionalism they showed when discussing the marketing of the property. It was advertised on a …

Lisa · 19 October 2023 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hello Lisa It has been a pleasure working with you! We always aim to deliver a positive … More

5/5

Google

Dawsons, what an amazing team. They have supported me extremely well during the sale process of my late father's house. It's been an emotional time, however, Dawsons have taken me step by step at a comfortable pace, in a professional …

Tracey · 19 October 2023 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Good morning Tracey Exceptional customer service really is what we pride ourselves on. We know how … More

5/5

Google

✨ Tara ✨ My partner, my three year old daughter and myself would love to thank Tara for improving our lifestyle by providing us a home that suits us as a family. We were …

Rebecca · 19 October 2023 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hi Rebecca, Thank you so much for taking the time to leave this lovely review for Tara in … More

5/5

Google

On Saturday Jake Wesson showed us around a property that we are in the process of purchasing. This was our second viewing so we didn’t have as many questions about the property which I feel was good as we were aware Jake didn’t have as much …

Sophie · 19 October 2023 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Good morning Sophie We are thrilled to have had the opportunity to work with you and we just love … More

5/5

Google

Samantha valued and gave good advice for the sale of my property. She’s touched base throughout and always happy to talk things through. I’ve found the whole team to be well organised, have good communication positive vibes and always happy …

Damien · 19 October 2023 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Good morning Mr Saunders Thank you for your feedback and we are thrilled that you are happy with the … More

5/5

Google

I can’t praise the sales team at Dawsons Mumbles highly enough! They recently handled the sale of my house, and are all very professional, skilled and just very good at what they do. Sam, Andrea, Jack - thank you all so much! Special …

Cheryl · 19 October 2023 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Dear Cheryl The team is so grateful for the glowing review and it has been a pleasure to … More

5/5

Google

I can't give enough praise to Emma and the Mumbles Team (Sam, Andrea, Jack, Danielle, Ben, Selina & Lon) for their assistance in the sale of my late Father's home. …

Paul · 19 October 2023 · Dawsons Mumbles Sales & Lettings

Agent replied · 6 February 2024

Hello Paul, Thank you so much for taking the time to leave this lovely review for Emma and … More

5/5

Google

Just dealt with the purchase of a property which involved Kelly and Aysha from the Dawson’s Marina office. Excellent to deal with, very knowledgeable about their properties and the housing market. Highly recommended A+++

Alun · 19 October 2023 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 6 February 2024

Hello Alun The team is so grateful for the glowing review and 5 star rating! We have thoroughly enjoyed working with you and please do not hesitate to contact us if we can help with your plans in the future. We hope to see you soon! Kelly and the Marina Sales Team

5/5

Google

Extremely helpful team who have been incredibly patient and responsive to a number of queries throughout our tenancy. We have extended our stay mostly because of the agency and our agent Alex, who really helped us during our search for accommodation. As foreigners who just moved to the UK, we contacted every agency possible and Dawsons were the only ones that sympathized with our situation and helped us through a really challenging time. Highly recommend and good luck to anyone trying to find a place in Swansea (definitely need it)!

Suhasha · 19 October 2023 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 6 February 2024

Good morning and thank you so much for such a lovely 5* review for us here in the Marina. Its so great to receive such positive feedback from our contract holders as well as our landlords, and to hear we made your transition to living here in Swansea all that better is truly rewarding to hear, thank you. We pride ourselves in our customer experience and reviews alike yours only confirm this for us and no doubt clients of the future. Thanks again. Kind Regards Laura and the team in Marina Lettings.

5/5

Google

We have finally completed our purchase of a fabulous property in the Maritime Quarter. The whole process was overly long and drawn out, super stressful due to the vendor's incompetent solicitors. Thank goodness for the team at Dawsons who did their best to support us and get this deal done in very trying circumstances!! Thanks ladies (Kelly, Lisa and Aysha) for the constant chasing and updating - it was worth it in the end and we really appreciate all your hard work.

Joanne · 19 October 2023 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 6 February 2024

Dear Joanne Many thanks for your 5 star review and positive feedback, the team are very appreciate of your kind words! We are thrilled to have been able to work with you and help achieve the results you wanted. Please do not hesitate to contact us if we can be of further assistance and we hope to see you soon! Best wishes Kelly and the Marina sales team

5/5

Google

I worked with Dawsons for different purposes and I am so grateful to Lisa, very professional, swiftly responsive, and caring. Very very special thanks to her. Many thanks to Aysha and Kelly as well; the team is great and so helpful. They try their best to help a client, and their professionalism and ability to facilitate the happening of the business in the area (from closing a deal to finding a contractor to carry out work, etc) is amazing. Thanks!

Farzad · 19 October 2023 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 6 February 2024

Good afternoon Farzad It has been fantastic working with you during the property transaction, and we are thrilled that you are so happy with the service and speed. Thank you for putting your trust in us as your local agent and for providing the positive feedback for the team. Kindest regards Kelly and the Marina Sales team

5/5

Google

We recently used Dawsons Marina Branch to sell a property in the area. From start to completion, the team provided excellent professional support from initial advice in relation to marketing, communication and updates during the period that the property was for sale and timely and efficient service during the sale. The team has extensive knowledge of the area and the related property market and our property was actively promoted to both known clients interested in purchasing a property in the area and on the wider sales market. Our property sold very quickly and with a purchase price which exceeded our expectations. Thanks to the professionalism and support of the team at Dawsons Marina, the whole process from start to finish was, for us, stress free and we felt totally supported during the whole time. Many thanks to Kelly and her team!

Helen · 19 October 2023 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 6 February 2024

Dear Helen It is wonderful to hear such positive feedback for the team and we are thrilled that you are happy with the service and results in the timeframe you required - thank you for taking the time out of your busy day to leave a review! We have thoroughly enjoyed working with you and please do let us know if there is anything further we can help with at this stage. Best wishes Kelly and the Marina sales team

5/5

Google

I could not be more grateful to have come across such an excellent team of professionals. Thank you Kelly, Lisa, Aisha and Alex for your patience, knowledge and unparalleled dedication to your profession and work ethics. Special thanks to Kelly who has been there for me every step of the way, from the day of the initial viewing and throughout the whole process of purchasing my property and beyond the day I moved in. You fully understood my personal circumstances and went those few extra miles for me without me even asking. You really know how to treat your customers and many could benefit from watching your work. 1mil ⭐

Livia · 19 October 2023 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 6 February 2024

Good morning Livia The team is so grateful for the glowing review and it has been a pleasure to work with you. We take immense pride as a reputable, respected, and trusted agency with a longstanding history and affiliation with Swansea and our communities. We are passionate about helping and supporting our clients and we are thrilled that you are happy with the service and end result. All the very best, Kelly and the Marina team

5/5

Google

We sold our property with Dawson’s in the marina, with the property having completed last week. Our property was under offer within 3 weeks! Cannot recommend the team enough. Aisha, Lisa and Kelly held the viewings for our property and were fantastic in both selling and their immediate follow up of the feedback from the viewings. Proceeding the offer, Kelly was our main point of contact and she was absolutely brilliant! We spoke on a nearly day to day basis regarding updates, and our flat took just under 3 months to complete! Kelly was fantastic in following up with our buyers and buyers solicitor, her help massive pushed this sale along.

Francesca · 19 October 2023 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 6 February 2024

Good afternoonn Francesca We know how stressful the experience can be, so we always put ourselves in our clients' shoes and we aim to deliver no less than exceptional customer service. Thank you for your kind words and feedback for the team and please do not hesitate to pop into branch or call us if we can help with anything in the future. Best Wishes Kelly and the Marina sales team

5/5

Google

I went to Dawsons after being let down by another high street estate agent, though the sale has not been completed yet i can't fault the service thus far, i have mainly dealt with Andrea Devoy, who is open honest and approachable. The whole …

Robert · 12 October 2023 · Dawsons Morriston Sales

Agent replied · 25 November 2023

Hi Robert. Thank you so much for taking the time to leave this lovely review for our … More

5/5

Google

Excellent service again from Dawsons, Morriston branch, who kept in frequent contact and updated me every step of the sale. Most communication during this sale has been with Andrea Devoy, who as usual has been efficient, friendly, …

Isabel · 12 October 2023 · Dawsons Morriston Sales

Agent replied · 26 August 2023

Dear Ms Evans We know how stressful the experience can be, so we always put ourselves in our … More

5/5

Google

I recently got in contact with Dawsons to look for a property to rent within the Swansea area, a lady called Gemma helped me through all of the available listings, I cannot recommend her enough she was very patient and helpful throughout …

Bradley · 12 October 2023 · Dawsons Sketty Sales

Agent replied · 6 February 2024

Hello Mr Jones At Dawsons, we work tirelessly to maintain our reputation of getting results for … More

5/5

Google

We chose to sell our property with Dawsons, Sketty after being let down by other local estate agents and had given up hope on selling after sitting on the market for almost 4 months but Sharon and the team at Sketty reassured us, worked hard and sold our home within one month of listing. We are absolutely over the moon and couldn’t be more grateful to Dawsons, Sharon and the team for everything they have done for us.

Chloe · 11 October 2023 · Dawsons Sketty Sales

Agent replied · 6 February 2024

Hi Chloe Thank you for your review, it means such a great deal to the team! It has been a pleasure to work with you and makes us very happy that we got you the results you wanted in the timescale you needed. We take huge pride in our position as market leaders, and we believe pivotal to our success is the exposure we can provide along with our dedicated approach resulting in us selling more property than any other agent in the quickest time frame. Feel free to call us or pop in if we can help with anything in the future. All the very best, Sharon and the Sketty team

5/5

Google

I would just like to share mine and my partners experience using Dawsons for the first time in looking for a property.. I have to say we've received so much support and it's made our experience so much easier with very litte stress.. A big thank you to Leanne bowen for showing us around the beautiful property and Alison Williams being at the other end of the phone keeping us up to date with everything.. Not forgetting all the other staff who are also helping us..all you guys have made our experience enjoyable and we are so excited to move into our new home soon..I will definitely use you in the future and recommend you to friends and family.

Mark · 11 October 2023 · Dawsons Sketty Sales

Agent replied · 6 February 2024

Dear Mr Morgan The team is so grateful for the glowing review and it has been a pleasure to work with you. We take immense pride as a reputable, respected, and trusted agency with a longstanding history and affiliation with Swansea and our communities. We are passionate about helping and supporting our clients and we are thrilled that you are happy with the service and end result. All the very best, Sharon and the Sketty team

5/5

Google

I can not recommend the team at Dawsons in Sketty more! Alison, Sharon, Selina and everyone there was just exceptional from start to finish. We had a sale that had to be completed today and everyone pulled their socks up to make sure that we make it happen. A massive thank you once again and I will be sending something to the office to show my appreciation. Nick De Waal.

Nicholas · 11 October 2023 · Dawsons Sketty Sales

Agent replied · 6 February 2024

Good morning Mr De Waal Thank you for your kind words and feedback for the team. We know how stressful the experience can be, so we always put ourselves in our clients' shoes and we aim to deliver no less than exceptional customer service. Please do not hesitate to pop into branch or call us if we can help with anything in the future. Best Wishes Sharon and the Sketty team

5/5

Google

Besides quoting fees lower than many other local estate agents the service provided to me by all the team at Dawson's Morriston office was outstanding. Andrea Devoy led the sales team and was followed by Claire Baylis the sales …

Richard · 10 October 2023 · Dawsons Morriston Sales

Agent replied · 29 July 2023

Good morning Mr Gibson It has been a pleasure working with you! We always aim to deliver a positive … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Dawsons is among the RAN Awards 2025 winners.

RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.

RAN Awards by year, 2017 to 2023

Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Dawsons is among The Negotiator Awards 2025 winners.

Source: The Negotiator Awards 2025 winners and runners-up, as published.

EA Masters

Dawsons is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.

EA Masters by year, 2018 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

More industry awards: Lettings Agency of the Year Awards

Lettings Agency of the Year Awards

Dawsons is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

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Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea Sales has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The 11 Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 28 other industry awards since 2012.

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