5/5
Great team, very helpful & organised. Always available when needed. Highly recommended.
Agent replied
Hello Marcus Thank you for your review and we are so pleased that you are happy with our … More

Trusted Agent profile · Swansea
Verified
★★★★★
1,720 reviews across 8 offices and 4 platforms
Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.
1,348
Reviews on Google
All 8 offices
18
Reviews on Facebook
Business-wide
340
Reviews on The Trusted Agent
All 8 offices
14
Reviews on Trustpilot
All 8 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 147 from sellers
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Dawsons's eight offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great team, very helpful & organised. Always available when needed. Highly recommended.
Hello Marcus Thank you for your review and we are so pleased that you are happy with our … More
5/5
Andrea provides a very professional and friendly service always keeping me informed of the progress of my property sale Highly recommended
Good morning Ms Griffiths It has been a pleasure working with you and we appreciate you taking the time … More
5/5
Andrea was very confident that she would be able to sell our house quickly and she was right within 4 days it was sold, so thank you Andrea very much
Good morning Carol Thank you for your review and 5 stars. It has been a pleasure to deal with you … More
5/5
Andrea at Dawsons has been outstanding! Nothing has been too much for her, she has found us the perfect house and we can’t thank her enough! Buying a new home is so stressful but Andrea has gone above and beyond for us!! We can’t thank her enough
Good afternoon H Tomkins Thank you for the 5* Review for the team and in particular, the glowing feedback … More
5/5
Excellent service from Andrea in the Morrisons branch. She has been extremely knowledgeable about the local market, fantastic communication skills from her and the wider team. I’d highly recommend Dawsons estate agents if you want a personal service.
Hello Karen We are thrilled that you are happy with the service we provided as we put … More
5/5
Very professional, Aysha from the marina branch was a pleasure to deal with
Dear Tom Many thanks for your 5 star review and positive feedback for Aysha. We know how … More
5/5
Rating only, no written review.
Dear Anatolii Thank you for the 5 star rating - we really appreciate the time you have taken … More
5/5
Have dealt with lettings and sales and Lisa was very helpful throughout going above and beyond her job role.
Good morning Lynne Thank you for your review and we are so pleased that you are happy with the … More
5/5
Aysha was so energetic and enthusiastic speaking about the property and showing us around. It was a very positive experience!
Good morning Liberty Thank you for the review and such lovely feedback for Aysha. It has been a … More
5/5
Aysha was very professional and curtois showing around the property’s I would definitely consider using Dawson rentals as a landlord in future because of the excellent customer service and advice Aysha gave
Good afternoon Richard Thank you for the review - we always really do appreciate them! We are so happy … More
5/5
The team is very proactive & tries to satisfy as much as possible with attentation to detail. Aysha & Lisa has helped a lot to narrow down our search for Home with care so far. Its good to have local office with mutiple properties to select from :)
Dear Hengyi Thank you very much for taking the time to complete a review and provide … More
5/5
Aysha has been superb in selling our flat throughout the process. Excellent communication and courtesy matched by a proactive viewing and selling strategy. I would recommend Dawsons and particularly Aysha to anyone selling a property.
Dear Sarah It is wonderful to hear such positive feedback for Aysha and the Marina team - … More
5/5
After a long search for a property for my first time buy and little results Aysha and Lisa from the marina office both went above and beyond in fin=ding the perfect apartment for me! The service and advice was amazing and they are very friendly start to finish. The bookings where on time and went very smoothly.
Hello Guy Thank you for such a glowing 5 star review! We are always so pleased to hear … More
5/5
We have dealt with Dawsons Marina Branch for around 10 years, to buy, sell and let properties. The whole team are friendly, helpful and very professional; without doubt Dawsons Marina are simply the BEST estate agents in the location. A HUGE thank you to Lisa for her amazing help and support during the recent sale of a property. 😊 👍 …
Dear Mr Shields Thank you for your review and wonderful feedback! It has been an absolute … More
5/5
Great experience buying a property couldn't fault the service provided by Chris Taylor, such a pleasure to deal with
5/5
Great service from Chris. Always at the end of the phone when I needed, helped ease any concerns from the buyer and we were very happy with the price achieved. The agency in general kept us well informed throughout. Will use again.
5/5
I found the office to be very helpful and James went above and beyond in assisting us with the purchase of our property. Thanks Alisha & Martin
5/5
Waol has been amazing throughout our purchase. Always available and accommodating even with strange requests and queries from surveyor. Great Customer Service. Thank you!
5/5
This was a nihtmare sale and Chloe and James were supportive and patient and helpful at all times
5/5
Wow! How refreshing to get an estate agent that does what they say they're going to do. In particular Waol who has handled both my sale and purchase in a professional yet friendly manner. Nothing was too much trouble for her and she kept …
5/5
James Barnes was always attentive and helpful, he returned calls when he said he would and keep me constantly updated.
5/5
Recently purchased a property through mortimers and would describe my dealings with them as top class. My sales Negotiator waol was brilliant from start to finish she was more than helpful and always there during the stressful times that naturally come with buying a property a credit to the company and would highly recommend her and the team to anyone.
5/5
Excellent service, kept me up to date throughout whilst selling my apartment and always on hand to answer my questions. Charlotte was so very helpful and helped smooth the process between myself and the buyer. Wouldn’t hesitate again to use Mortimer’s for buying or selling my property. Thanks Charlotte for everything!
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
The eight Dawsons offices, by town:
147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and Swansea won Trusted Agent.
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