Trusted Agent profile · Hampshire and Surrey
Verified
★★★★★
264 reviews from sellers across 6 offices
264 reviews of Charters come from sellers, rated 5.0 out of 5 on average, across six offices in Winchester, Alton, Farnham and 2 more.
264 reviews from sellers, newest first, with the office each one is about.
5/5
View AgentsFirst class service
Matthew and his team have been exceptionally helpful over the past few months and have provided us with a superb service.
Lee, thank you very much for your kind words in response to the service provided by Charters in Alresford. 5STARS much appreciated. Thank you.
5/5
View AgentsFiona is always a pleasure to deal with - truly the ultimate professional!
Fiona. In a nutshell - knowledgeable, professional, competent, enthusiastic and always ,a pleasure to deal with;, reflecting really well for Charters as an efficient and competent estate agents. Sums up Fiona's really positive attitude towards her work. Derek Lakewood Developments Ltd
Derek, many thanks for sharing your development experience of having dealt with our New Homes Director, Fiona. Great to see this team getting the recognition for hard work. Many thanks.
5/5
View AgentsNony
Sadly, I didn't find my property through Charters but I have to comment on the regular high quality property newsletters that Nony produced. Always a joy to read - always made me smile (she certainly has a very apt surname) But the point is, this is public relations/advertising at its best.. I know of no other estate agency that takes such trouble to display its wares. When does she ever sleep?
Beatrice, thank you for your very personal recognition of Nony's efforts and customer service. 5STARS gratefully received. Thank You
5/5
View AgentsFriendly, experiences, efficient - result driven.
We have worked with Nony for several years and we have never been let down. She is friendly, efficient with a great sense of humour and very hard working. With her vast experience and large contact book she is a credit to Charters. We liken her, in the best possible way, to our pet Rottweiler - never gives up and gives everyone a hard time until the job is done! Carry on the great work Nony!
Derek, thank you most kindly for recognising Nony's consistent performance and determination over many years of service. 5STARS happily received.
5/5
View AgentsExcelent Service from a 1st class estate agent
The service which we have received since listing our property with Charters has been 1st class, the support, communication etc we have received has been excellent.... The fact that we have had a point of contact in Nony was great some one to talk to who is happy to answer any questions we may have had. We would be very happy to recommend Charters along with their staff at Winchester as an estate agent for both purchasers and sellers.
Christine, thanks for the '1st Class' mention and the 5STAR review of Nony and our Charters Winchester team. Very much appreciated...
5/5
View AgentsExcellent service provided throughout.
Mike's support provided throughout the selling process has been excellent. His proactive and personal approach is very much appreciated.
Thanks Elisabeth for highlighting Mike's care and support, delivered in his role at Charters in Alton.
5/5
View AgentsSelling of family flat in Alresford
We found the whole Charters team professional and friendly from the moment I walked through the door. Gary dealt with the sale of our property. He was extremely knowledgeable and very helpful in guiding us throughout, always keeping us up to,date with both emails and phone calls. Also,was always available to answer any questions. Gary was very focused throughout the whole process. We would not,hesitate to use Gary and the Charters team in the future. Sent from my iPad
Thank you David for sharing your positive experience with Charters Alresford and in particular Gary. Much appreciated.
5/5
View AgentsHelpful, informative and professional
We wanted a valuation on our house in Winchester and advice on the local property market. Robert was extremely helpful and told us what we needed to know. Having had experience of most of the estate agents in Winchester over the last 2 years Charters and all its staff really stand out as the most proactive, helpful and friendly estate agents in Winchester.
Thank you very much Rowena for your lovely endorsement and testimonial of Robert and Charters Winchester.
5/5
View AgentsStephanie is attentive, responsive, effective and friendly. Excellent service. Thanks!
Rating only, no written review.
5/5
View AgentsSuperstar!!!
Nony really looked after us, took the time to find out what we were looking for and kept us well informed and advised. I would recommend Nony, shes dedicated and goes above and beyond all the time.
Thank you Debra. Great feedback for Nony who really is a Superstar!!!
5/5
View AgentsHouse sale made easy
I would like to thank Leanne for all her hard work and dedication. Leanne has made sure the sale of our house has run through smoothly with as minimal stress a housemove can bring! Her communication with not only ourselves but our buyers has been fantastic ensuring everything was going to plan and also arranging the little bits behind the scenes! We can't thank you enough!
Thank you Olivia for highlighting the service from Leanne and others as part of team communication in our Charters Winchester office. 5STARS much appreciated.
5/5
View AgentsjO +> TOP OF THE ESTATE AGENTS, Very Courteous and Speedy.
Romney "The most professional Estate Agent, is also very patient and has lot of diplomacy." She is very efficient and fast. In merely 24 hours she Selects the best photos to be inserted in the Charters brochure as well as those o the Charters and rightmove Websites. But also prepares the text which is the most appropriate to put in an attractive way your house for selling! THANK YOU VERY MUCH JO ! By Edmond BOULAD ( 18/10/2016 )
Very kind words indeed! Many thanks for the 5STAR review
5/5
View AgentsJO => TOP OF THE BEST ESTATE AGENTS
JO DOES EVERYTHING SO FAST AND WITHOUT OMMITING ANYTHING ! IT'S THE TOP OF THE EXPERIENCED AGENTS. IN HER HAnDS, ALL THE PROCESS IS UNDER CONTROL, THE PHOTOS SELECTION, THE BROCHURE, THE WEBSITES OF CHARTERS, & RIGHTMOVE UPDATING, THE TEXT PREPARATION. YOU JUST NEED TO RELY ON HER AND YOU CAN BE SURE IT'S DONE PERFECTLY WELL. THE BEST PRO ESTATE AGENT IN ENGLAND AND IN FRANCE. CONGRATULATIONS JO AND THANK YOU SO MUCH. Edmund
Awesome review, thank you Edmund!
5/5
View AgentsThe service and support we received during our sale was excellent. Leanne was always cheerful, calm and professional and her communication was exemplary. It was a pleasure to deal with her. The team at Charters work very well together and their experience , knowledge and passion make a significant difference to the whole process of buying or selling. Why would you use anyone else ?
Michael, thank you very much for your kind words and greatly appreciated 5STAR review of Leanne and the wider Charters team in Winchester! Most grateful, thank you.
5/5
View AgentsGreat updates
Nony sends very interesting and fun emails and makes the property updates very entertaining. She also captures the local market by highlighting local news and events.
Thank you Alison for highlighting Nony's effective and fun communications with her clientele...
5/5
View AgentsJonathan and the team (Sacha, Sarah, Justin & Matthew) were extremely polite and friendly and very positive in their efforts to sell our home. Whilst our circumstances changed meaning we decided not to sell after all, we would have no hesitation in recommending Jonathan and his team to other potential customers of theirs.
Hi Clare, thank you very much for taking the time to rate your experience even though you decided not to sell after all. Your 5STAR endorsement means that Jonathan and the team did everything right and we look forward to helping you again soon...
5/5
View AgentsFrom the outset of my mum's selling process Mike and his team have been friendly, professional and proactive. Through the 'up's' and the 'downs' Mike has been there to smooth the way with our buyer and has been an important link between our solicitor and us. He has always been approachable and towards the end of the process he phoned us daily with updates...something very rare in the estate agency world. He always returned our calls and offered advice. Thank you Mike for helping my mum and us (her extended family) to enjoy our new house completely.
Wendy, many thanks for your 5STAR review of Mike and his Charters team in Alton. Wonderful words of praise indeed... Thank you.
5/5
View AgentsAbsolutely fantastic service from everyone at Alresford Charters. Gary and Matt in particular provided the support and humour we needed for the sale of our bungalow, our buyer wasn't easy to say the least. Highly recommend Charters, professional and friendly at all times . Jo
Thank you Jo for highlighting the 'absolutely fantastic service' received from the Charters Alresford team! Many thanks for sharing.
5/5
View AgentsA first-class service
Like all members of the Charters team, Jo succeeds brilliantly in combining professionalism with the personal touch - her endless patience and attention to detail when drafting the house particulars were very much appreciated.
Hello Judith and thank you for your wonderful 5STAR review of Jo and her Charters Winchester teamwork.
5/5
View AgentsThe experience was painless and easy
On meeting Oliver he was very understanding about selling the bungalow for a family friend. He guided us through everything and sorted out any problem which came up with a very professional manner. I would recommend Charters to any one selling or buying a property. Once again thank you Oliver. Kindest regards Paddy
Hi Fran & Paddy. Thank you very much for the 5STAR review of Oliver and Leanne and the wider Charters team in Winchester - much appreciated.
5/5
View AgentsHighly professional and warm hearted
Mike is very approachable, warm hearted, yet firm and direct. He has a positive and passionate approach to his work. We felt that he was acting in our interests at all times and was great at listening to us. He has a calming nature, which was assuring, amidst our stresses of moving. He has a great team that supports him too. I would definitely recommend Mike at Charters.
Victoria. Many thanks for your lovely words of testimony relating to Mike and his Charters team in Alton. 5STARS very much appreciated.
5/5
View AgentsFirst rate service
Professional, efficient and more than helpful throughout the whole process. Thank you.
Thank you Ken for your 5STAR review giving us a First Rate Service endorsement! Many thanks
5/5
View AgentsFast and Efficient Service, fantastic quality output
Really impressive service by Cathy and the team, very responsive and high quality Looking forward to a successful sale soon!
Hi Paul. Glad to hear Rob, Cathy and the Winchester team at Charters are already proving themselves to you... Many thanks for your endorsement and 5STAR review...
5/5
View AgentsA pleasure to deal with.
Sacha acted with true professionalism, was pleasant, polite and kept us informed as to the progress of the sale. Very pleased.
Thank you Peter for sharing your great experience of having dealt with Sacha at Charters in Alton. 5STARS greatly appreciated.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
264 reviews from sellers across six offices, rated 5.0 out of 5 on average. For example, Graham wrote: "Gemma made the difference between us selling or not selling our house. Her role as communicator between Solicitors, buyer and seller made the difference to ..."
