Charters reviews from buyers

★★★★★ 5/5

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Agent for House Purchase

Nony is extremely proactive, always thinking about properties which might suit and very quick off the mark to get info to you in order that you can view them as quickly as possible. She takes time to understand what people are looking for and works tirelessly to match them up with suitable properties.

Steve · 24 August 2016 · Charters Winchester

★★★★★ 5/5

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extremely friendly helpful and professional

Sam was very accommodating and helpful for the viewings i made.. He was knowledgeable of the properties and their features and was friendly and efficient, but not at all 'pushy' so i felt at ease and not at all pressured. He is to be commended for his very professional approach. thank you Sam!

Barry · 23 August 2016 · Charters Alresford

★★★★★ 5/5

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Brilliant service

It was an excellent service that Simon provided and I would recommend him to anyone looking for help with a mortgage. Even if your situation throws up complications such as mine, he was keen to work at it and provide the best solution. Appointments were easy to arrange and he did not waste my time, keeping in touch and being responsive to e-mail or phone queries. The information was presented in a way that even I could understand. Every estate agent should have someone like this to ease the pain of parting with money whilst making you feel it was the best decision of your life.

Jane · 19 August 2016 · Charters Winchester

★★★★★ 5/5

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Matthew Daysh

I found Matthew most helpful in our property search. He quickly understood our requirements and was extremely courteous and professional in his advice and approach. He gave us a first class service and I would most definitely recommend Matthew and his company Charters to any prospective customers.

Marilyn · 11 August 2016 · Charters Alton

★★★★★ 5/5

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Excellent service, always in touch with new offers

Very attentive, always knew who we were when we rang. Kept an eye out for properties that matched our specifications. (Sorry it's taken so long to do this!)

Gemma · 10 August 2016 · Charters Winchester

★★★★★ 5/5

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Professional, helpful, friendly, lovely to work with, great communication, dedicated, honest

Rating only, no written review.

Amanda · 7 August 2016 · Charters Winchester

★★★★★ 5/5

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I would recommend Simon without hesitation

Simon acted as mortgage adviser for our property purchase and has been simply fantastic. We had some difficulties with a lender and he worked extremely hard at chasing them on our behalf, whilst keeping us up to date throughout. Very friendly, professional and easy to work with, I would strongly recommend him.

TH · 3 August 2016 · Charters Winchester

★★★★★ 5/5

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Very professional, knowledgeable & patient.

Sacha has been great at keeping us informed of all the properties that matched our requirements & budget. This has been crucial in this buoyant market where houses sell quickly, especially as we live remote from the area near Oxford. Personally we'd like to thank her for her patience and persistence as we search for our new home. Many thanks Sacha!!

Emma · 2 August 2016 · Charters Alton

★★★★★ 5/5

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A first class service in every respect

Leanne was brilliant and coordinated every aspect of my purchase. She made sure that I was kept informed at every stage. It turned out to be an effortless process and I was delighted with the service which Charters provided.

Jennifer · 29 July 2016 · Charters Winchester

★★★★★ 5/5

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Nony - as good as it gets!

Nony is a pretty special Estate Agent...but you don't need me to tell you that. Nony is a proper over-achiever....in a good way! Whatever you are paying her, it's not enough....but I don't think she would actually care because she is truly passionate about her work and it's a joy to behold.

Simone · 28 July 2016 · Charters Winchester

★★★★★ 5/5

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Excellent service. Highly recommend.

We couldn't be happier with the service provided by Leanne. She went above and beyond in assisting with our house purchase. She kept the process on track and the reason we've reached completion in a timely manner is solely down to her. Without her hard work the process would have been extended by weeks. We can't thank Leanne enough for her diligence and professionalism.

Frederick · 28 July 2016 · Charters Winchester

★★★★★ 5/5

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Diligent, genuine, positive, hardworking

Sarah has an amazing quality of making you feel that your property search is her personal mission to help take the strain out of the process and find you your dream home. She is bright, positive and always has time to speak..and remembers who you are and your searches. A rare gift. Charters are very lucky to have Sarah as a valuable member of their team

Torquil · 24 July 2016 · Charters Alton

★★★★★ 5/5

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Highly Professional and Personal Service

Robert McLaughlin has an excellent knowledge and understanding of the Winchester housing market and also of Winchester and its surrounding area more generally. He is a very competent and dedicated professional. Robert takes time to explore and evaluate the buyer's key issues which is invaluable in property transactions and making them happen. His approach is highly professional but friendly. Robert thinks "outside the box" so that no possible purchases are overlooked and has a refreshing "can do" approach. Highly recommended.

Angela · 23 July 2016 · Charters Winchester

★★★★★ 5/5

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Such a helpful lady!

I have to highly recommend Sacha. She really goes out of her way to find you the right property. She is very friendly and easy to talk to & has been the only agent to patiently go through all the properties with me. She also calls regularly with price updates and keeps me informed of anything new coming onto the market. I have to give her top marks for the effort she puts in !

Juliet · 21 July 2016 · Charters Alton

★★★★★ 5/5

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Great service - very understanding of our requirements

Jonny has been the best estate agent that we have dealt with so far in our house search. He has been the only one who has genuinely listened and understood our requirements - putting forward houses of the right character, size and location (many others seem to keep sending houses in other towns etc, despite us saying we were very particular!). My husband I have felt like we have been kept up to speed with the progress of offers etc and been informed about new houses that meet our requirements ahead of them going on Rightmove. I would recommend Charters Farnham (especially Jonny) and look forward to the next houses we get shown! Thank you Jonny

Ruth · 21 July 2016 · Charters Farnham

★★★★★ 5/5

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Personal and smooth service

Charters very quickly got a feel for the kind of property we were after. It was a rare thing in Winchester. However, they found it. Leanne kept us in the loop throughout the entire process. Having never purchased a house before Leanne seemed to make it all feel relatively easy. They know what they are doing.

Stacey · 21 July 2016 · Charters Winchester

★★★★★ 5/5

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Great friendly service

We found Gary a pleasure to deal with. He is very personable and was fantastic in helping ensure we were best placed to get the wonderful house we are moving into in two weeks. Thanks to all at Charters.

Sarah · 19 July 2016 · Charters Alresford

★★★★★ 5/5

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Thank you Nony!

Nony has been brilliant and went out of her way to help me find the property I wanted. Buying and selling is rarely an easy process but I am grateful that I can now plan to exchange and complete in the not too distant future.. Without Nony and the team at Charters my purchase would never have happened. Thank you so much for all your help and support.. It made such a difference.

Tony · 14 July 2016 · Charters Winchester

★★★★★ 5/5

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Proactive, positive and determined to please

Over time our search for a new home was proving fruitless, that is until we met with Sarah Harris of Charters Estate Agents in Alton. Uniquely, Sarah has taken our search seriously, working tirelessly and with extraordinary enthusiasm to find a property which meets our needs. Always prepared to go one step beyond, her polite and cheerful urbanity has transformed a difficult task to a pleasurable one.

John · 14 July 2016 · Charters Alton

★★★★★ 5/5

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What a STAR!

From the moment our offer was accepted Leanne has been by our side to ensure that things progressed as quickly and smoothly as possible. I know that Leanne is extremely busy and manages a high volume of cases simultaneously but based on the service we received you would never have known. Always happy to take the time to explain any issues that arose or listen to my (at times crazy) concerns and problems I really felt like we were her only customer at every point. I really cannot recommend Leanne highly enough and I just know that she treats every single customer / sale with the same care and attention as she would her own.

Emily · 12 July 2016 · Charters Winchester

★★★★★ 5/5

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Thank you

You could not wish for a more polite helpful person to help you find a property. Conor is full of solid practical advice and often comes up with angles that one might not of thought of. He is always following things up and make sure all runs smoothly. Conor is diligent and professional and I could not rate him highly enough. Thank you for all your hard work and help....I am so grateful. Frances

Frances · 11 July 2016 · Charters Winchester

★★★★★ 5/5

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Thanks very much

Carrie was really helpful in all our interactions. She was front-footed, personal (even knowing our children's names!) and completely trustworthy. Many thanks Carrie.

Phil · 11 July 2016 · Charters Farnham

★★★★★ 5/5

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Knowledgeable and committed

We are still at the early stages of our search but Nony has been a breath of fresh air with her constantly cheery and knowledgeable input. Alongside the Charters team she offers excellent expert advice on the Winchester property market and keeps in touch constantly with any suitable properties as soon as they come on the market. She's easy to contact and always returns calls immediately even when the office is closed! Highly recommended.

Ashley · 11 July 2016 · Charters Winchester

★★★★★ 5/5

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Excellent

Justin was very professional, polite and provided excellent service., he was very helpful and is a credit to Charters.

Julie · 5 July 2016 · Charters Alton