Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotOur experience with Charters has been really great
Our experience with Charters has been excellent, largely due to Emma Lee who has been amazing. Communication has been really good and Emma is always on hand to help. She has also kept in touch regularly and been pro-active in sending us information regarding any properties that fit our requirements. We have a very specific set of requirements and she has never made us feel that we are difficult in any way. If you want someone who listens to what you want and does everything they can to facilitate that, Emma and Charters are the place to look.
Julie · 24 September 2026 · Charters Winchester
★★★★★ 5/5
TrustpilotHelpful and friendly
From the minute I enquired about a property for my daughter and friends to rent while at uni Molly has been wonderful and helpful. Even when we have asked questions Molly has been swift to answer them for us.
Shirley · 24 September 2026 · Charters Winchester
★★★★★ 5/5
TrustpilotCharters Park Gate
Charters Park Gate, Southampton have helped us secure our next house
Customer · 24 September 2026 · Charters Winchester
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from our first contact to completion of our purchase. They kept us informed, gave friendly encouragement throughout and we had a lovely congratulations from the Sales Progressor Stephen at the end of the process. We would highly recommend.
Lara · 23 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
TrustpilotReally supportive throughout the move
Really supportive throughout the move. Friendly and understanding staff.
Karen · 23 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
TrustpilotGeorgia is my Property Manager
Georgia is my Property Manager. She is very approachable and understanding with any issues raised with her. These issues are promptly dealt with and everything put right without much wait or having left being uncomfortable in my Flat. You are an asset to Charters Georgia. Thank you
RIZWANA · 23 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
TrustpilotJoe Oakley called to explain an issue…
Joe Oakley called to explain an issue with property,which tenant had reported, and gave all the options to resolve.
Jay · 23 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
Trustpilotthey are efficient and reliable I have…
they are efficient and reliable I have been their client for over 20 years, so speak from experience.
Julia · 23 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
TrustpilotSold my Droxford home after other agents failed
Sold my home after other agents failed. Achieved a higher price than had been advised previously, and sold it to the first person who saw it.
John · 23 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
TrustpilotJoe Oakley was very help
Rating only, no written review.
Timothy · 23 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you so much!
★★★★★ 5/5
TrustpilotCharters Estate Agents, Park Gate
The office is ideally situated in Park Gate. The staff are very friendly and amenable. Kerry Little, Sales Manager, has been proactive throughout our search to find a new home in the area. Not necessarily an easy task, as we gave them a narrow search area!
Julia · 23 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
TrustpilotGreat team
Nice and easy process moving in, helpful when issues are discussed. Rhian was amazing and made sure any issue was resolved as soon as possible :)
George · 23 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
TrustpilotHonesty and Praise
A special thanks to Jorgia Tye and Brett Colman at the Chandler’s Ford branch. Although the process of our sale is currently in its final stages, I wanted to leave this review to highlight the quite simply wonderful support, professionalism and very clear work ethic that has been given to us. All of the team have been friendly and willing to help whenever necessary. Jorgia’s kind and caring approach, along with willing to go above and beyond has meant a lot to us. Our appreciation must also be given to Brett, whose knowledge and dedication helped guide us throughout this process.
Ian · 23 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐ excellent genuine service
⭐⭐⭐⭐⭐
Deepthi · 23 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you for taking the time to leave a detailed 5 star review.
★★★★★ 4/5
TrustpilotThe first time I was shown round the…
The first time I was shown round the property, the young lady gave us wrong information. I was told it was a probate case, but actually it was a power of attorney case, the poor lady had not died!
Stella · 22 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you so much for taking the time to review our service.
★★★★★ 5/5
TrustpilotThank you
Kevin was amazing. Knowledgeable on properties and had a lovely working relationship with us. Thank you!
Eleanor · 22 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you for the 5 star review
★★★★★ 5/5
TrustpilotEllie - Bishops Waltham
Ellie from Bishops Waltham did so much to help us get our offer accepted on our first home. Nothing has ever been too much trouble - she’s so personable, friendly and easy to talk to. All our emails have been responded to with urgency and we would hugely recommend her. Charlie, the Branch Manager, was also a pleasure to interact with and made the offer process feel completely stress free.
Beth · 22 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you for taking the time to leave a detailed 5 star review.
★★★★★ 5/5
TrustpilotA great asset
Josh could not have been more helpful.We look forward to finding out next home through Charters.
Neil · 22 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you for leaving us a 5 star review.
★★★★★ 5/5
TrustpilotIncredible service!
Ollie at Charters Estate Agents in Brighton has just been incredible. He’s kept me completely up to date with potential viewings, and I’ve felt extremely looked after. When properties have come up he’s contacted me so quickly. I’m very grateful for being so well informed. Thanks Ollie :)
Eb · 22 September 2026 · Charters Winchester
Agent replied · 25 September 2026
We apprecaite you taking the time to leave a 5 star review, thank you.
★★★★★ 5/5
TrustpilotI have recently sold my house through…
I have recently sold my house through Charters in Alton. I thought Sarah, Toby and the team were excellent, not only did they sell my house in the first 2 weeks, they also got me asking price. Once my sale was agreed I dealt with Gary Hansford who was nothing short of exceptional. He was extremely efficient, patient and did a great job in managing the process through to completion. I would highly recommend Charters in Alton.
Tim · 22 September 2026 · Charters Winchester
Agent replied · 29 July 2023
We apprecaite you taking the time to leave a 5 star review, thank you.
★★★★★ 5/5
TrustpilotExcellent service from Joe Oakley
Overall - this was really good customer service. It took a bit of chasing to speak to someone who could help me with my issue, but when I was able to speak with the property manager, Joe Oakley, he was extremely efficient and prompt with his help, and the matter was resolved within minutes.
Lucy · 22 September 2026 · Charters Winchester
Agent replied · 25 September 2026
We apprecaite you taking the time to leave a detailed review, thank you.
★★★★★ 1/5
TrustpilotThey will never, ever take you off of their email list
Stop bloody emailing me! I have unsubscribed from their emails about 10 times and they don't stop. I've never rented from them and I only called them once to book a viewing and they have incessantly emailed me about properties ever since. Shut up, go away, get bent
Will · 22 September 2026 · Charters Winchester
★★★★★ 5/5
TrustpilotBusiness-like Charters
Charters were a revelation to deal with, I have been a landlord for over 35 years and in that time have rented a number or properties, and dealt with a number of agents. Charters were always extremely professional in their approach, keeping me fully informed at all times during relets. they were courteous and friendly but above all always business-like. I would have no problem in recommending them to other landlords and/or tenants. I found their managers Jenna Miles and Kamila Manila particularly helpful in my dealings with them.
Ian · 22 September 2026 · Charters Winchester
Agent replied · 25 September 2026
Thank you for your detailed 5 star review.
★★★★★ 5/5
TrustpilotWould recommend
Lucy was great. We were juggling another offer at the same time and needed things to move quickly, and she made sure we didn't miss out on the flat we really wanted. She was responsive and efficient throughout. Would highly recommend Lucy and the team.
Lucy · 22 September 2026 · Charters Winchester
Agent replied · 25 September 2026
We apprecaite you taking the time to leave a 5 star review, thank you
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