★★★★★ 5/5
GoogleWriting the review on behalf of my parents, they’ve recently moved to Devon, and Bradley’s was their sellers estate agent. Out of all of the parties involved Bradley’s was the most proactive, helpful and supportive for my parents. I would recommend Bradley’s to anyone buying or selling.
Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value
Becky · 21 June 2022 · Bradleys Honiton
Agent replied · 20 June 2024
Thank you for your review Becky, we are so pleased you are happy with the service from the Bradleys Honiton team!
★★★★★ 5/5
GoogleWe would like to sincerely thank all the sales team and staff at Bradleys Estate agents, Honiton, for the advice, attention and professional help we received recently from the whole staff team, both before and after we purchased our new home through them.
We greatly appreciated both the friendly and efficient way our enquiries were handled; the way we were kept informed at each stage of the purchase process and the after sales attention we received. We feel we can recommend them highly with confidence to any prospective purchaser.PositiveResponsiveness, Quality, Professionalism, Value
John · 21 June 2022 · Bradleys Honiton
Agent replied · 20 June 2024
Thank you for your review John, we are so pleased you are happy with the service from the Bradleys Honiton team!
★★★★★ 1/5
GoogleI would give no stars if I could. Customer service was extremely unprofessional and rude. They are helpless liars who would not listen at all. Please avoid them.NegativeResponsiveness, Quality, Professionalism, Value
María · 21 June 2022 · Bradleys Exeter (24 Cowick Street)
Agent replied · 20 June 2024
We are sorry to hear of your disappointment and also about the position you find yourself in trying to find some accommodation. Having spoken with the local office and them having advised you on numerous visits that we cannot help you in your position. Having been professional and polite, the team felt they needed to be a little more direct as you continue to visit them with the same information. This is not in our character although you must understand the situation. If you would like to take this further then please contact us at info@beagroup.co.uk. We do wish you the best of luck with finding somewhere
★★★★★ 1/5
GoogleBooked a viewing normally, to then be told at 7pm the night before that there was not only an offer on the property, but that they exchanged that day. So I had booked a day off and delayed an offer on another property for this to then happen. I would not use this office; the Crediton office is much better.NegativeProfessionalism
Alex · 21 June 2022 · Bradleys Exeter (24 Cowick Street)
★★★★★ 1/5
GoogleI saw a couple of houses advertised on Zoopla in the Callington/Liskeard area about 3/4 weeks ago so I sent an email via Zoopla.
Was sent a reply email to full out an applications, which I did and had no replies.
So after 3/4 days I try calling 3 times in a day and the phone just rings to an anwser phone.
I then email through Zoopla and their website, no replies, now 2 weeks or so have passed and houses are still advertised.
I sent viewing requests through the website and just get same automated email saying fill out a form, which I've done multiple times now.
So last night I saw a live chat button on their website which I used, after some conversation I get asked for contact details and Someone called me back but said, sorry I work in sales you will need to call lettings in the morning.
So this morning I call lettings, explain the situation and get told someone will call you back shortly, but did not ask for contact details, but I guess you must have them from all the application forms I've filled in.
I have had no phone call, so I go back on the website and use the live chat, get told sorry for the delay, someone will call you very shortly.
Still no phone call or replies to my emails or messages on Zoopla.
If for some reason I don't meet your requirements then pleaae be professional enough to call or email and explain why I'm not meeting your requirements, or let me know what I need to change so I can.
I feel I have wasted 3/4 weeks of my time trying to get an appointment to view a properties from you in which are in the ideal area for my needs.
I can supply references from previous landlord who I've rented from for over 12 years now, I am ready to move, have no pets and a non smoker, I work full time, self employed and I earn over £4000 a month,
I don't understand why your not replying to me or arranging a viewing of the houses I like, I can quite clearly afford the rent.
I'm shocked and disappointed in the way I've been treated by your company.
It is refreshing to know not all lettings agents treat people this way.NegativeProfessionalism
Andy · 20 June 2022 · Bradleys Callington
★★★★★ 1/5
GoogleRefused to pass our offer to the seller because we didn't view the house (we didn't view it because they wouldn't fit us in, despite us saying all along we were looking to put an offer). However the video, pictures, plans and google maps were enough for us to decide, so who are you to say we are not really interested? We were even willing to go over the asking price as we were very keen on the location. So a deservice to both us prospective buyers and to the sellers, who may not have had the best offer on that property.
Carolina · 17 June 2022 · Bradleys Plymouth (55 Mutley Plain)
★★★★★ 1/5
GoogleThey only ever advertise sold properties in the window
Debs · 31 May 2022 · Bradleys Teignmouth
Agent replied · 30 July 2023
Thank you for your comment. We do feature properties for sale, although due to the success of our team in Teignmouth, they have sold more than they have available properties, and therefore there are more 'sold' properties than would usually … More
★★★★★ 5/5
GoogleRating only, no written review.
Eleanor · 19 May 2022 · Bradleys Paignton
★★★★★ 3/5
GoogleCalled them to arrange a valuation on a property and spoke with a lady who gave me two appointment times. Called back a few minutes later to confirm, got different lady so left a message to confirm with her to pass on, but call me back if any problem. No show for valuation so wasted my time. Now gone to another local agent so Bradley's loss.
David · 19 May 2022 · Bradleys Paignton
★★★★★ 5/5
GoogleI have dealt with Bradleys as both a seller and a landlord for over 10 years. I cannot recommend them enough, tenacious in selling and through in letting, it has been a joy to work with them, they make the whole process in both letting and selling easy. Special thanks to Bev in letting and Debbie and Karen in sales. Well done guys.
Margaret · 19 May 2022 · Bradleys Paignton
★★★★★ 5/5
GoogleRating only, no written review.
Adrian · 19 May 2022 · Bradleys Camborne
Agent replied
Dear Adrian, we have looked into the matter further and believe there was some human error that led to the appointment not being confirmed on our diary system, which we apologise for. We take our customer service and experience very seriously, which has led to our winning more independent awards than any other regional Estate Agent and so will certainly investigate the matter further, although question the wording of professionalism. We wish you the very best with your sale.
★★★★★ 1/5
GoogleTerrible - didn't answer my calls or emails. Asked inappropriate and irrelevant information to simply view a property.
Misty_Mouse98 · 16 May 2022 · Bradleys Exeter (24 Cowick Street)
★★★★★ 5/5
GoogleBradleys helped with a difficult situation and sale of a house to no end, providing great communication and advice throughout the process. I'd reccomend their servies to anyone selling a house in the area!
Jules · 19 April 2022 · Bradleys Penzance
★★★★★ 5/5
GoogleRating only, no written review.
Jenny · 19 April 2022 · Bradleys Paignton
★★★★★ 5/5
GoogleMost helpful staff and excellent service.
Ken · 19 April 2022 · Bradleys Paignton
★★★★★ 5/5
GoogleBradley’s were excellent at staying in touch throughout our purchase, friendly and efficient service, we were very satisfied with our experience!
Jennie · 18 April 2022 · Bradleys Callington
★★★★★ 5/5
GoogleThank you to Sam, Nikki, Josh and Amber for everything you all did in selling our property, it was always a pleasure to speak to you as you were always very helpful and kind
Elaine · 18 April 2022 · Bradleys Callington
★★★★★ 5/5
GoogleExcellent service, helpful and friendly staff
Phil · 16 April 2022 · Bradleys Honiton
★★★★★ 3/5
GoogleRating only, no written review.
Bogdan · 15 April 2022 · Bradleys Teignmouth
★★★★★ 2/5
GoogleRating only, no written review.
Pamela · 15 April 2022 · Bradleys Teignmouth
★★★★★ 1/5
GoogleMade enquiries about a property three times and zero response, doesn't deserve any stars due to lack of service really
Justin · 15 April 2022 · Bradleys Teignmouth
Agent replied · 30 July 2023
Justin, we are sorry to hear of your experience and will certainly investigate the matter further. We pride ourselves on our customer experience and therefore am somewhat surprised to read this. Should you be able to provide any further information we would be able to investigate more thoroughly - you can email info@beagroup.co.uk. Thank you
★★★★★ 1/5
GoogleAppalling experience. After a long time trying to buy a house that bradley's were selling they put it into a bidding war just as we were ready to exchange without bothering to let us know. They undoubtedly did not get the best price for their vendors and we are at a loss as to why.
George · 15 April 2022 · Bradleys Teignmouth
Agent replied · 20 June 2024
Having investigated the matter, there appears to be far more involved than your review suggests, and the office communicated clearly with you throughout the process, including an email in March that explains the owners were re-marketing due to the lack of progress you had made in the 6 months since your initial offer! The owners chose not to proceed with your offer in the end, fully aware of the position, which they are entitled to do and we carried out their instructions. We hope you do find the right home, although on this occasion it wasn't Winterbourne Cottage. If you do wish to add anything further please feel free up contact us by emailing info@beagroup.co.uk
★★★★★ 5/5
GoogleJust bought our new home through Bradleys (Teignmouth Office). I dealt with Laura and James who I found to be be very professional and supportive throughout the process and they were really helpful in getting our sale across the line with …
Andrew · 15 April 2022 · Bradleys Teignmouth
★★★★★ 5/5
GoogleRating only, no written review.
Roger · 13 April 2022 · Bradleys Hayle
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
