5/5
Great customer service! Nothing was too much trouble. Couldn’t ask for a better Agent!

Trusted Agent profile · Devon, Cornwall and Somerset
Verified
★★★★★
2,065 reviews across 30 offices and 3 platforms
Bradleys has 30 offices, in Honiton, Paignton, Saltash, Callington, Bovey Tracey, Exeter (two offices), East Looe, Plymouth (two offices), Plympton, Taunton, Helston, Newquay, Plymstock, Exmouth, Torquay, Liskeard, Camborne, St Ives, Newton Abbot, Sidmouth, Okehampton, Shaldon, Teignmouth, Crediton, Brixham, Hayle, Penzance and Budleigh Salterton (Devon, Cornwall and Somerset). Together they have 2,065 reviews on three platforms, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Bradleys's 30 offices, most reviewed first. Each has its own page.
Showing 2,015 reviews on Google only. Show every review
5/5
Great customer service! Nothing was too much trouble. Couldn’t ask for a better Agent!
5/5
Rating only, no written review.
5/5
Sam and the team have been excellent. Our house purchase had many problems and they worked so hard on our behalf to see it through. Many thanks to all at Bradley's Callington.
4/5
Rating only, no written review.
5/5
Very responsive
5/5
Great service, attentive and on-the-ball. Would recommend without hesitation. Thank you Team Bradleys Honiton!
5/5
An outstanding service throughout! Not only sold my house within days of it going on the market, they worked tirelessly to find me a new property. All staff were very professional and helpful, although Sam went above and beyond several times to help me, with updates on the sale/purchase, answering my questions out of hours and giving me friendly advise. I was that impressed with the service I would only sell a property with Bradley’s, head & shoulders above any other estate agent in Torbay.
5/5
I put my house up for sale after having to move back up North due to family care circumstances, and this was all very unexpected and happened in a very short period of time. I have nothing but the highest praise for Debbie and the amazing team ( Karen, Sharon, Natalie & Sam ) at Bradleys in Paignton, who whilst being very professional, were also extremely helpful and friendly, always reassuring me during a long, and at times, difficult sale. I would not hesitate to recommend any future buyer/sellers to use Bradleys, you can rest assured you will be well looked after from start to finish. I want to say a massive thank you to all the team in Paignton, and wish them all the very best for the future.
Thank you for your review Angie, we are so pleased you are happy with the service from the Bradleys Paignton team!
5/5
I can’t praise the team at Bradley’s Shaldon highly enough. Their individual and collective skills and support made buying and selling my homes efficient and stress free. A marked contrast to other agents I have used in the past. Thanks so much Kiera, Julie and Ally
5/5
I think we are brilliant but I work there so Im biased!
5/5
Great team and great experiences when dealing with agent as both a buyer and seller
1/5
newer again so rude people
We have just replied to a review from your partner explaining the position, which we believe was mis-understood. We do wish you the best with your search for a home.
4/5
The whole process overall was very good. They were eager to help at all stages. There could be a smoother process in place with regards to people you're dealing with. In my experience I went from 1 person to another to another. The people themselves were lovely, professional and keen to help but it was having that uncertainty about who I was to ask for or speak to. Being a first time buyer, on some occasions, I felt abit dumb or foolish for not knowing what something meant and this made me feel like the other person on the line just wanted me off the phone. Maybe it would be best going forward to know what the clients experience is and dumb down/explain if neccasary. I would reccomend them to anyone though helped me alot throughout and chased up the relevant people.
Thank you for your review Alex, we are always looking to improve our service in any way possible so will take on board your concern of talking to different people and the approach of some conversations. We are pleased that overall you are happy with the service from the Bradleys Torquay team!
5/5
I recently purchased my first home with Bradley’s, the staff were great throughout the whole process. Everyone there was helpful and patient with all of my queries. The process took a little longer than expected but everyone at Bradley’s kept me updated throughout the whole process and helped push the sale through asap. Special thank you to Karen, Debbie and the rest of the team for all of their help!
1/5
As we have arranged to view a property, I turned up with my wife at the address. Someone greeted us by the road and she said that her name is Tracy. She took us inside the house, she didn't talk much and we walked around alone, We liked the look of the property so we said we want it however she said mentioned that if we are not British then we can't have it. This is absolutely disgraceful.. we do not not need to be British citizen in order to rent a property. Just to clarify that I am a British citizen and my wife has indefinitely to remain in the UK. I will most certainly make a complain to all relevant departments..
Dear Busra Taskin, we appreciate you taking the time to review your experience, although it appears there may have been some confusion. We had over 20 applications for the property, which we managed to shortlist so all applicants were put to the landlord and he made a decision. It is never an easy decision for any Landlord when you have multi applicants wanting to be put forward, unfortunately, we had to disappoint several clients including yourselves. At your viewing, my colleague Tracy rang the office to check what ID you required and was a passport sufficient as your partner did not have an English passport. We rang Tracy back and informed her that your partner would require a share code following the Government having changed the law last year, which wasn't the response you wanted. We did not say at any stage you could not apply for the property due to not being a British Citizen. We made it clear we would need the share code in order to confirm the right to rent checks we have to carry out on all non-British citizens wishing to apply for a rental property. We are a very professional company and we carry out all protocols correctly. We do wish you the best of luck finding a home and would advise sourcing the share code as all letting companies will require it.
4/5
Rating only, no written review.
5/5
Bradleys are by far the best estate agents we have used - the reason we chose to market our house with Bradleys was after going along to view houses with them it was clear that they were on another level in terms of selling! We really loved how they 'sold' us parts we were worried about and were not afraid to give us perspective or ideas. The team have been VERY honest and responsive... always return calls and give great advice. Unfortunately we have not had this in the past from other agents and so are very pleased with the experience we have had with Bradleys. Definitely recommend them if you're looking to sell.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Excellent service,Sharon was amazing going that extra mile to seal the deal. I would also like to thank Debbie and Natalia for there valuable service.PositiveProfessionalism
5/5
Thanks to Karen Griffiths for helping us with a viewing round a Paignton property yesterday, showing us all the hidden secrets and the interesting details. She made the viewing fun and personable and had a great rapport with the vendor - thank youPositiveResponsiveness, Quality, Professionalism
5/5
I found Bradlays agency via a web-search and reading other people testimonials. Hence the reason to share with others my personal experience. The team of Bradleys real-estate agents was phenomenal; they were extremely respectful, courteous, and responsive. I was a seller from off-shore and I had a great time dealing with them. Based on my transaction, I’d strongly recommend to everyone to consider Bradlays for their future real-estate businesses.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review, we are so pleased you are happy with the service from the Bradleys Paignton team!
5/5
Compassionate, kind and supportive are the words that come to mind when I think of the service I received form Bradley’s team in Paignton. They have kept me updated and always been friendly and responsive. As an executor of a family members will it was an emotional process, Bradley’s Paignton made it easier. Their whole team have been compassionate to our circumstances, nothing seemed to be an inconvenience which really helped. They were always quick to respond to communications. I’ve never sold a house before and they guided me through the whole process. I absolutely recommend them.PositiveResponsiveness, Professionalism
5/5
Very helpful staff. Professional but also friendly, very smooth purchase. Thank you all.PositiveResponsiveness, Professionalism, Value
Thank you for your review, we really appreciate it!
5/5
Friendly and very professional team; courteous and respectful. Their approach is positive and upbeat - customer always at the centre of their thinking. Regular and helpful communication. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review Suzzane, we are so pleased you are happy with the service from the Bradleys Honiton team!
5/5
A great team effort all round during a very long purchase, which took nearly six months. They were always keeping me up to date if there was any news. Very friendly, positive and a great work ethic. I would recommend highly. Thank you so much for your help!!!!PositiveResponsiveness, Quality, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Bradleys is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.

Bradleys is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2020, 2022, 2024, 2026.
EA Masters by year, 2020 to 20242024 1 award EA Masters 2024 winners
2022 2 awards EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Bradleys and its branches won The Negotiator Awards in five years, most recently 2022.
Negotiator Awards winners in five years, the group and its branches: 2017, 2018, 2019, 2021, 2022.
Negotiator Awards by year, 2017 to 20222022 1 Gold and 1 Highly Commended The Negotiator Awards 2022 winners
2021 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2021 winners
2019 1 Gold and 3 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Bronze The Negotiator Awards 2018 winners
2017 3 Gold and 1 Silver The Negotiator Awards 2017 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Honiton has the most, with 155 reviews rated 4.9 out of 5, followed by Paignton with 139.
The 30 Bradleys offices, by town:
Yes. At the Trusted Agent Awards Night 2026 the group won Silver for South West Estate Agency of the Year. The group and its branches have also won 22 other industry awards since 2017.