★★★★★ 1/5
GoogleProperty availability showing on all platforms including their own website. When you call you are told by an automated system to go & fill in a form you don't even speak to a human. The form itself is incredibly intrusive just to try & book a viewing. To have to divulge your savings & Experian score just to be able to view a property I think is extremely intrusive at this stage, only have I ever had to divulge this information is during the referencing stages never just to view a property.
So after having to fill out all yours & your partner's personal information (might aswell ask for our blood types while you're at it) you are then told the property is no longer taking bookings... Yet this isn't stated anywhere previous to filling in pages of personal information.. so what's the point in this form? To get more people to sign up to your website so you are then bombarded with properties you have no interest in..
Extremely poor way of doing things.. & have no idea why you need all that information just for us to be able to walk around a property, had it been to secure it I'd understand but this was way ott to then be told the property is no longer taking bookings.. awful system. Have properties with for sale signs yet have already been sold not even showing on their site again just a marketing ploy.
Tried contacting the branch through numerous ways & even though I was promised that someone would contact me 3 times no one ever did. Even a email to the branch manager was left with no response. So many better estate agents out there that you can actually talk to a human & get a response from & where you don't have to give them all your personal details before even getting a viewing.
Sarah · 12 October 2022 · Bradleys Newton Abbot
Agent replied
Dear Sarah, we're sorry to hear of your disappointment as we take our customer experience extremely seriously. Unfortunately due to the continued extremely high demand for rental properties we simply have no other way of processing the volumes of enquiries. We try to contact all enquirers, even those that do not meet the criteria for a property, although we're aware the demand is so high we aren't managing to get to everyone.
The branch Manager does not appear to have received an email, unless it is in the spam filter, however, if you wish to provide further information to info@beagroup.co.uk we can be sure to look into the matter further or pass on details where required.
★★★★★ 2/5
GoogleBradleys shaldon tried to sell our house with no success. They are ok whenit comes to reducing the price and with a house that sells itself but when it comes to selling they are very poor. There was also evidence that they lead buyers to put in low offers, some 300k below the asking price.If you want an agent to maximise your selling price i suggest you try Darts
Rob · 12 October 2022 · Bradleys Shaldon
Agent replied · 30 July 2023
Dear Rob T, we respect your opinion although the multitude of other reviews both before and after yours would suggest the team in Shaldon do a sterling job of selling homes and achieving the best price in a timescale that suits our clients. Unfortunately, this wasn't the case for you although we are pleased you have managed to successfully sell your home and wish you all the best in the future.
★★★★★ 5/5
GoogleBradleys Estate Agents at Shaldon have been fantastic. They could not have been more helpful and could not have made more effort, through what has been a difficult purchase, none of the problems having anything to do with Bradleys.
Every phone call and every visit was handles very professionally and always with a smile.
Alan · 12 October 2022 · Bradleys Shaldon
★★★★★ 5/5
GoogleGood agents, very attentive.
Andrew · 12 October 2022 · Bradleys Helston
★★★★★ 5/5
GoogleThe whole team at Bradley’s have been brilliant. Paul has kept us in the loop consistently throughout our sale & has been very helpful & proactive getting it done. Would definitely recommend & use again. Thanks guys :-)
Stephanie · 12 October 2022 · Bradleys Helston
★★★★★ 5/5
GoogleI rang Bradley’s for a probate valuation. Paul Suddes was most helpful. He was professional and helpful. I am very impressed with how he handled my request.
Teresa · 12 October 2022 · Bradleys Helston
★★★★★ 5/5
GoogleBradleys estate agents have been absolutely fabulous. Very professional in a busy and difficult market where many lose thier morals & standards. Paul Suddes a stand out star and handled all aspects of our purchase brilliantly. We would whole heartedly recomend them and thank you from us all.
Andrew · 12 October 2022 · Bradleys Helston
★★★★★ 5/5
GoogleWe sold our house through Bradleys Helston. Martin & Paul were fabulous, there were a few hiccups along the way with the sale and they kept us fully informed and supported us with the sale process. Definitely recommend listing your property with them.
KernowMaid · 12 October 2022 · Bradleys Helston
★★★★★ 5/5
GoogleMartin Clements came to me to do a valuation on the property. He was prompt, very professional, and knowledgeable. He had carried out a lot of research before coming to do the valuation and after viewing the property gave us a valuation and was able to give the reasons for the valuation.
The valuation was put into writing and an email arrived in my inbox later that afternoon. Excellent service. I will certainly choose Bradleys Helston again.
Robert · 12 October 2022 · Bradleys Helston
★★★★★ 5/5
GoogleI honestly couldn't have asked for more from Bradley's during the purchase of my property. The team were always on hand to support me and without an estate agent managing my sale, they really helped me through the process with advice and guidance! I wouldn't hesitate in using Bradley's in the future and cannot recommend highly enough!
Phil · 12 October 2022 · Bradleys Helston
★★★★★ 5/5
GoogleRating only, no written review.
Lia · 12 October 2022 · Bradleys St Ives
★★★★★ 1/5
GoogleTOTAL Sharks. Do NOT Engage. (St. Ives)
Do NOT engage with this company. This company is stuck in the 1980s with regards to service and in particular ethics. Total Sharks.
Paul · 12 October 2022 · Bradleys St Ives
★★★★★ 5/5
Google"The team at Bradleys were all highly professional and supportive. We were impressed with how they dealt with all stages of the process from the advice and information given during the initial consultation, right through to them taking ownership and making sure that the exchange took place as quickly as possible. Would definitely recommend.
Dave · 12 October 2022 · Bradleys St Ives
★★★★★ 5/5
GoogleBradley agent has been very helpful throughout our purchase and Karen in particular is very responsive. We are very pleased with them. Thank you very much.
A · 12 October 2022 · Bradleys St Ives
★★★★★ 5/5
GoogleGreat Service from Ben Osborne and the team at Bradleys Estate Agents St Ives. Very quickly found us a tenant, superb communication, very clearly explained the process, tenant now moved in, thank you very much for all your help.
Julie · 12 October 2022 · Bradleys St Ives
★★★★★ 5/5
GoogleBradleys St. Ives - and Ben and John in particular - effected the sale of our bungalow in Carbis Bay shortly before Christmas. The whole process, from start to finish, lasted barely three months. We chose Bradleys in the first place, because their “package” seemed to us to be head-and-shoulders above those of other agents - and we were not disappointed. Everything which we were told would happen, happened exactly as we were told. In particular, to have seven viewings in less than a week from the property going on the market, and then the very first people to view the house making an offer over the asking-price, and proceeding to completion, was over and above our expectation. And when, shortly before completion, there was a slight wobble on the part of the buyers, it was the professionalism and skill of these two men which kept the sale on track, and brought it to completion. In addition to all this, we very much liked both men - they were smart, professional, business-like, kind - and they showed particular kindness and understanding to my elderly mother, whose bungalow it was. My mother shares with the rest of our family, the satisfaction we feel for what Bradleys delivered. We thank you, and we wish your company and your individual employees, continuing future success.
Gorran · 12 October 2022 · Bradleys St Ives
★★★★★ 5/5
GoogleBradley’s have been fantastic to deal with. I’ve let a property from them and now managed to buy a home with them too. Ben in particular has been incredible. He’s been extremely professional, supportive and lovely through what has been a challenging time trying to buy in the area. Would highly recommend them. Just want to say a big thanks to all the team.
Lynn · 12 October 2022 · Bradleys St Ives
★★★★★ 5/5
GoogleBen was incredibly responsive and proactive, ensuring that we were always informed throughout the process. We would definitely recommend Bradley’s to prospective buyers. Thanks for all your hard work Ben.
Sarah · 12 October 2022 · Bradleys St Ives
★★★★★ 5/5
GoogleFriendly team, very helpful, always available, understood our requirements and went above and beyond our expectations. The Bradley’s team helped us find our ideal property for a good deal in the saturated St. Ives market where there are plenty of buyers to pick and choose from. Great experience from start to finish and even after our purchase they helped us iron out a couple of issues.
Juanita · 12 October 2022 · Bradleys St Ives
★★★★★ 5/5
GoogleFantastic service from Bradley's team. Debbie went above and beyond to help us secure beautiful property. Very happy. Thank you very much. :)
Yuri · 16 September 2022 · Bradleys Paignton
★★★★★ 5/5
GoogleDebbie and the team were brilliant and always available to answer questions that we had and have helped guide us through buying our first house. We will almost certainly go back to them in the future, if we sell the house. A very positive, customer focused experience
Austin · 16 September 2022 · Bradleys Paignton
★★★★★ 5/5
GoogleBest agency I’ve ever come across. Been their customers for many years. Natalie and Emma are very professional, knowledgeable and caring.
Mad · 16 September 2022 · Bradleys Brixham
★★★★★ 5/5
GoogleRating only, no written review.
Charlotte · 15 September 2022 · Bradleys East Looe
★★★★★ 5/5
GoogleHad a great experience with Bradley’s from start to finish. Joe really helped to explain the process and my valuation. Josh and Lizzie were brilliant with the viewings, offers and ongoing support. I felt valued and looked after the whole way through. Really professional photos and video. Very good advice when it came to how to handle multiple offers. I would definitely use them again 😊
Lauren · 13 September 2022 · Bradleys Honiton
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
