Bradleys estate agents in Honiton, Paignton, Saltash and 25 more

★★★★★ 5/5

Google

Rating only, no written review.

Dawn · 12 October 2023 · Bradleys Helston

★★★★★ 5/5

Google

Rating only, no written review.

Paul · 12 October 2023 · Bradleys Helston

★★★★★ 1/5

Google

Our experience of Bradleys Estate Agents with reference to 5 Meneage Street, Helston We were in the final stages of completing on this property in September 2022 when a number of concerning issues came to our attention. Preparing for an insurance quote, we called the estate agent earlier to request access to the property to check locks, etc. for building insurance. We had not expected the owners to be present however, they invited us in to check the property. This was the first time had accessed the property, we had previously chosen not to view as we were located over 6hours away and were informed there were no structual issues both by vendor and valuation report and the work required to bring the property to standard was internal and non-structual. The building, as stated in the Valuation report, was in a "stripped back" condition due to "stalling" renovation works. We had previously been advised the works had come to a standstill due to the death of the owners brother (a builder), who was apparently helping the owner to renovate and convert the property into a retail until and two flats. While there to check the locks, the owner invited to look around the property. During the conversation which followed, the owner has informed us that the wood in the property has previously been treated for wood worm and dry rot by the owners preceeding himself and his wife. A brief visual inspection of the exposed structual timber framing (of which a significant amount is exposed) gave us significant cause for concern. The beams were riddled with holes from woodworm and crumble on touch. We inspected three floors, including the attic space, and it is starkly evident that the structure of the building is significantly compromised from the dry rot and worm. Given that the entire front section of original building and roof, covering three floors, is wooden framed, and the owner is aware of previous issues/treatment, and is pleading ignorance to any current issues as it was "treated by the previous owner". However, anyone looking at the exposed wood can clearly see there is a significant problem with the integrity of the beans and therefore the structure.  We found it difficult to believe that given work has already taken place by the owner and his "builder" brother, that the condition of the wood has been of no concern? In addition, the asbestos report noted a minimum amount of asbestos in situ internally (1 floor tile), however the vendor mentioned the entire roof of the building has asbestos roof tiles. On contacting the estate agent, we were advised the property was being "sold as seen", and they were unconcerned regarding legal requirements to disclose any existing issues. A vendor has an obligation to disclose dry rot/wet rot, which has been treated or otherwise. 4.1 (d) of the CPSE’s references rot. The owner of the property stated that the property had not suffered from any of the issues. Our solicitors contacted the owners solicitors. They declined to respond to any of our solicitors correspondence. Although we lost over 3k on valuation and solicitors fees, our solicitor stated the following: As you have not signed the contract and exchanged on the property there is no contractual obligation between yourself and the seller. Had you exchanged then you would have been able to pursue them for misrepresentation of the property. You could claim they have misrepresented the property now, but your losses would be so small as you had not purchased the property that your claim would be under £10,000 and therefore you would have to pay all your own legal fees without the ability to claim these form the seller and you’re legal fees would probably be much more than the claim you had against the seller. We feel we have had a very lucky escape in noting the issues above prior to the exchange of contracts. We would advise anyone with interest in this property proceed with care. Please see photos attached

Mia · 12 October 2023 · Bradleys Helston

★★★★★ 3/5

Google

There was no continuity as I was passed around different agents at Exmouth office and back to Helston, I must have spoken with & emailed at least 6 different people to help me with my tenancy process they all had varying information on the same situation It took weeks to be processed, each week there was stressful new facts about the tenancy to adapt to. At the final key collection I was given Bradleys moving in gift box, it contained useless samples of products I don't use. What a waste of packaging 😂

Ginja · 12 October 2023 · Bradleys Helston

★★★★★ 5/5

Google

Actually a six-star experience! We purchased our new property in Helston via Bradley’s and we were involved in a complex chain of 7 buyers. Throughout the process Bradley’s kept me updated and informed, far more so than the estate agent’s selling my old property. What Martin & his team were especially skilled at was managing the chain, unblocking problems and pushing through the sale. I have no doubt the chain would have collapsed without Bradley’s expertise and tenacity, but thanks to them we are now living in our dream Cornish cottage.

Mike · 12 October 2023 · Bradleys Helston

★★★★★ 1/5

Google

Have very much felt like the only thing these agents cared about was their commission in all our dealings with them. They push to close a deal but are not interested in their customer service. They have consistently said one thing and then done completely another. Have withdrawn our property now and would never use them again to sell. It is these type of agents that give others a bad name. Update**following writing this the manager called to apologise and acknowledged the issues we have experienced. Think its only fair to add this

Siri · 12 October 2023 · Bradleys St Ives

★★★★★ 5/5

Google

I purchased my apartment through Bradleys St Ives Office in 2021 and found Ben and the St Ives team very helpful and informative throughout the whole process. Impressed by their professionalism, I appointed Bradleys as the letting agent, knowing that everything would be covered to ensure both myself and my tenants would be looked after. Ben and the team have continued to be helpful and approachable and as I live up North it has given me great peace of mind knowing that my buy to let is in good hands. I would not hesitate to use Bradleys in the future and would happily recommend them to others.

Leisa · 12 October 2023 · Bradleys St Ives

★★★★★ 5/5

Google

We used Bradley’s estate agent to move my mum into a new home. The process could have been very stressful as we live some way away. Debbie kept us up to date throughout the whole process. Nothing was a problem and when issues did arise she was quick to offer a solution. In my opinion going above and beyond. I would highly recommend Bradley’s to anyone looking to move. We want to say a huge thank you to Debbie and the team

Vicki · 25 September 2023 · Bradleys Paignton

★★★★★ 5/5

Google

I sold a property through Bradleys and from the first contact, the team were absolutely brilliant. I sold a house with a chain and throughout there were stresses, however Debbie and her team were constantly providing updates throughout the course as to how everything was going and what to expect next. Their communication updates were second to none. I can’t recommend them enough. If I had to go through another process with estate agents, would definitely by choosing Debbie and her team.

Abi · 23 September 2023 · Bradleys Paignton

★★★★★ 1/5

Google

Was unfairly treated. David the estate agent didn’t know a single thing about the property we viewed today. Was very rude in person and very rude over the phone. We had travelled over 2 hours to see this property only to be rushed out of the property. The house was trashed but the photos that were pictured on their website looked nothing like a property (false advertising) they didn’t know when the property would be ready to start renting but started the process of viewings. All in all we were treated disgracefully

Chloe · 23 September 2023 · Bradleys Paignton

★★★★★ 1/5

Google

If on disability you can't rent from here.

Curtis · 23 September 2023 · Bradleys Torquay

★★★★★ 5/5

Google

We purchased a property from Bradley’s and from the first viewing, the personal touch balanced with professionalism, empathy and personal responsibility Debbie and her team showed was by far the most impactive on our whole moving process. Relocating our whole family 250miles with a house sale involving a chain always suggested the process would be highly stressful and this proved to be the case, with Solicitor delays permeating the process but throughout Debbie and team were on hand to offer reassurance, obviously deep and thorough understanding of the process and honesty on the realities of where the process was. All this despite Bradley’s not being the agent for our property sale so in large part not really responsible for being so proactive in updating us. We even heard the good news of exchange from them first. Can’t recommend them highly enough, best experience I have had of an estate agent having bought multiple properties in the past.

Dominic · 16 September 2023 · Bradleys Paignton

★★★★★ 5/5

Google

A lady called Debbie from Bradley’s came to value and give me options about my property. I was a bit nervous as I have never sold a property before. But she was great! Answered all my Q’s and gave me a few options. Very happy with service provided and if I need to move again, I will definitely use them 😊 …

Grant · 9 September 2023 · Bradleys Paignton

★★★★★ 5/5

Google

Bradleys were approachable, kept me informed at all stages and were very efficient and professional. Selling a house is not easy and the team at Honiton helped things go smoothly. Would recommend.

Sally · 9 September 2023 · Bradleys Honiton

★★★★★ 5/5

Google

Thanks to Bradleys Honiton, who were very friendly, efficient and helpful. When they told us how much we could get for our property we were surprised but they had a research file to back it up and they actually got us more than their estimate. We are very happy in our new home that Bradleys also helped us find.

S · 2 September 2023 · Bradleys Honiton

★★★★★ 5/5

Google

Having experienced very poor service bordering on incompetence and arrogance from both Exeter and Budleigh Salterton branches of Bradleys, we were naturally concerned when we contacted the Sidmouth branch regarding a property for sale. We were met by Billie, who couldn't have been more helpful, knowledgeable and personable. As things turned out, she showed us around several properties until we found our perfect new home. She kept us informed during the sales process and always responded quickly to queries. Ben, the manager, was also helpful and made himself available when needed. Exeter and Budleigh could learn much from the professionalism shown by the Sidmouth team.

Paul · 2 September 2023 · Bradleys Sidmouth

★★★★★ 5/5

Google

Rating only, no written review.

Roger · 31 August 2023 · Bradleys Paignton

★★★★★ 5/5

Google

Rating only, no written review.

Gaetano · 31 August 2023 · Bradleys Honiton

★★★★★ 5/5

Google

Sold my house through Bradley’s this year. Everyone who I dealt with was very friendly and proffesional. Debbie was especially helpful with the selling process!

Nicola · 27 August 2023 · Bradleys Paignton

★★★★★ 5/5

Google

Very helpful and attentive estate agents (especially Sam).

Helen · 25 August 2023 · Bradleys Callington

★★★★★ 1/5

Google

With such a quick turnaround in the rental market a degree of communication is required by a company. This is lacking from Bradleys. The intrusive application process is excessive and bordering on an invasion of privacy. Hopefully new legislation will give renters the right to ask similarly personal and financial questions of potential landlords and their agents, helping us decide if we are happy to rent a property from them.

Andy · 22 August 2023 · Bradleys Sidmouth

★★★★★ 5/5

Google

Fiona was absolutely amazing! This company's service and personal touch, (especially Fiona) were outstanding. Such a shame we couldn't go ahead with the property, but out of any letting experience I've had, this was by far the best.

Jonny · 22 August 2023 · Bradleys Sidmouth

★★★★★ 5/5

Google

Rating only, no written review.

Lydia · 22 August 2023 · Bradleys Sidmouth

★★★★★ 5/5

Google

Thanks Joe, Vicky and team at Bradleys Honiton for all your help and reassurance to my mother during her recent move from Honiton to Cheltenham. She really appreciated your encouragement.

Richard · 21 August 2023 · Bradleys Honiton