How many reviews does Big Yellow Self Storage Co Ltd have?

Big Yellow Self Storage Co Ltd has 5,898 reviews across its 15 offices, rated 4.7 out of 5 overall: 5,895 on Google, 2 on Facebook, 1 on Yell.

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Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

Q: Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town. Beckenham: 1 Croydon Road, Beckenham, BR3 4AA. Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA. Bromley: 12 Farwig Lane, Bromley, BR1 3RB. Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA. Cardiff: 65 Penarth Road, Cardiff, CF10 5DL. Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG. Chester: The Printworks, Sealand Road, Chester, CH1 4RN. Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU. Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU. Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD. Enfield: 1 Progress Way, Enfield, EN1 1FT. Hove: 270A Old Shoreham Road, Hove, BN3 7EG. London (100 The Highway): 100 The Highway, London, E1W 2BX. London (400 Wick Lane): 400 Wick Lane, London, E3 2JG. Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB.

4.7

★★★★★ Excellent

5,898 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.

4.7 / 5

5,895

Reviews on Google

All 15 offices

5.0 / 5

Reviews on Facebook

All 15 offices

5.0 / 5

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Big Yellow Self Storage Co Ltd office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Amazing staff, who go over and above to suit your needs. A bonus is they’re all very friendly!

Seraiah · 14 September 2025 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 14 April 2026

Thanks for the review, Seraiah. Have a great day.

5/5

Google

Rating only, no written review.

Alice · 14 September 2025 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 14 April 2026

Thanks for the review, Alice.

3/5

Google

Ok DWITSOTT

Garry · 14 September 2025 · Big Yellow Self Storage Co Ltd Croydon

5/5

Google

Big thank you to Mark, this is the second time I’ve come in to set up a storage unit and he’s always friendly, approachable and very informative. Whenever I come to my unit he always says hello and is happy to have a friendly conversation. …

Aaliyah · 14 September 2025 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 14 April 2026

Nice to hear from you Aaliyah. Sounds like you had a great experience. Take care.

5/5

Google

What a gr8 facility, perfect for storage of my items. Sian was very polite, professional, and knowledgeable, nothing was to much trouble a true asset to Big yellow well done 👏 …

Simon · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

We appreciate the feedback, Simon. Hope to see you again soon.

5/5

Google

Excellent experience with big yellow. Poppy was excellent from start to finish. Cheerful and calm in a stressful time. Like the flexibility BY offers too.

Anna · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Thanks for the review, Anna. Have a great day.

5/5

Google

I had such a wonderful experience at Big Yellow! Sian was incredibly friendly and super helpful throughout the whole process. They offer a variety of storage services, I can buy boxes and tape right there. It made everything so easy!

Geo · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Nice to hear from you Baro. Sounds like you had a great experience. Take care.

5/5

Google

Check in’s quick, took less than 10 minutes with the paperwork. Marcus is really helpful and gave us a tour of the storage, answered all the questions.

Giridhar · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Cheers for the feedback Giridhar. See you soon.

5/5

Google

Extremely fast and helpful with my last minute storage needs!

Ieuan · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hey Ieuan. Cheers for the nice feedback. See you again soon.

5/5

Google

Amazing service, very friendly staff and clean storage rooms

Dana · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hey Dana. Thanks for sending that review over. We always welcome feedback. Have a great day.

5/5

Google

Rating only, no written review.

Zoe · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Thanks for the stars, Zoe. We are always on the lookout for feedback. See you soon.

5/5

Google

Rating only, no written review.

Simran · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

We appreciate the feedback, Simran. We're happy to hear you had a good experience. See you soon.

5/5

Google

Rating only, no written review.

Megan · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Thanks for dropping us those stars Megan. We're happy that you are happy.

5/5

Google

Great staff. Amazing atmosphere and polite people. All facilities available. Smooth wheelchair access as well. Very well organised .

Tripti · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hello Tripti. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!

5/5

Google

James was incredibly helpful and made the entire process super simple and easy.

Shaan · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hello Shaan. Thanks for the feedback. The team will be happy to read this.

5/5

Google

Excellent service and easy process

Vishesh · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hiya Vishesh. We appreciate the kind words. See you again soon.

5/5

Google

Easy access, very clean facility, good security. Very happy, was perfect for our needs. Helpful and polite staff.

Paul · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Thanks for the feedback, Paul! See you again soon.

5/5

Google

Rating only, no written review.

M · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hi M. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.

5/5

Google

Rating only, no written review.

Charlotte · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Hi Charlotte. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.

5/5

Google

Rating only, no written review.

Y · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Thanks for the review, Memate.

5/5

Google

Met Poppy today to book a space at BY Storage. Very friendly, informative and helpful. Needed a last minute room change which was no issue. Very good customer service and would highly recommend. Also spoke to Neil a few days ago to arrange the booking who was also very lovely and informative and helpful. Which shows its a good culture of giving good service at BY Storage. Would highly recommend using them for your Storage needs.

Danny · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Thanks for the review, Danny. Have a great day.

5/5

Google

Called in to see James and Sian. Very professional and friendly!

Tony · 14 September 2025 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 14 April 2026

Nice to hear from you Tony. Sounds like you had a great experience. Take care.

5/5

Google

Best storage place in Cardiff, very friendly staff!