Trusted Agent profile

Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

4.7

★★★★★ Excellent

5,898 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

5,895

Reviews on Google

All 15 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 15 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Big Yellow Self Storage Co Ltd office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Really convenient and staff Nadir is very helpful and patient! Would recommend to my friends!

Zixin · 16 September 2025 · Big Yellow Self Storage Co Ltd Cambridge

Agent replied · 16 April 2026

Nice to hear from you Isabella. Sounds like you had a great experience. Take care.

5/5

Google

had great experience with them while moving between two homes. helpful staff members. safe and clean storage space.

Cihan · 16 September 2025 · Big Yellow Self Storage Co Ltd Cambridge

Agent replied · 16 April 2026

Hey Cihan. Cheers for the nice feedback. See you again soon.

1/5

Google

Very expensive. As a customer You will be monitored as you are in a prison. Store manager is awfully disrespectful. He should be removed . The other staff are fine. Not recommended

Rachel · 16 September 2025 · Big Yellow Self Storage Co Ltd Cambridge

4/5

Google

Very convenient storage space.

Игорь · 16 September 2025 · Big Yellow Self Storage Co Ltd Cambridge

Agent replied · 16 April 2026

Great to hear from you игорь. We appreciate you taking the time to write that review.

5/5

Google

Brilliant service, super easy to use and Jonny on reception was always super helpful!

Aaron · 14 September 2025 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 14 April 2026

Hey Aaron. Thanks for sending that review over. We always welcome feedback. Have a great day.

5/5

Google

Andriana was the most helpful person even though she was extremely busy with another customer when I arrived. She still managed to help me with my enquiry and explained everything. On the day I arrived to use my storage container the gentleman Johnnie was also very helpful. He even made me a cup of tea and didn't rush me. All I can say is from start to finish the staff at Big Yellow in Enfield were 1st class. Thankyou so much.

Jackie · 14 September 2025 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 14 April 2026

Cheers for the feedback Jackie. See you soon.

5/5

Google

Sarah provided great customer service service!

Arthur · 14 September 2025 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 14 April 2026

Hey Arthur. Cheers for the nice feedback. See you again soon.

5/5

Google

Rating only, no written review.

Emel · 14 September 2025 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 14 April 2026

Hey Emel. We appreciate you taking the time to drop us some stars. Every piece of feedback is helpful.

5/5

Google

Rating only, no written review.

Verona · 14 September 2025 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 14 April 2026

Hi Verona. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.

5/5

Google

From Getting a price to clocking in was very smooth process - and no hassle in extending hours extra bonus was zip van was available on site as well very handy indeed I was served by Chris today Gold Star ⭐

We · 14 September 2025 · Big Yellow Self Storage Co Ltd London (400 Wick Lane)

Agent replied · 14 April 2026

Cheers for the feedback We. See you soon.

5/5

Google

It's such a stressful experience moving and putting things into storage but would like to thank the staff member POPPY for all her help, beautiful name for such a beautiful lady thank you queen x

Zulifah · 14 September 2025 · Big Yellow Self Storage Co Ltd London (400 Wick Lane)

Agent replied · 14 April 2026

Hey Zulifah. Thanks for sending that review over. We always welcome feedback. Have a great day.

5/5

Google

Nice Self Storage! Safe and Clean! Henry is very nice and very patient. He also offered me a discount. The most important thing is that I forgot to bring my guitar, and he helped me bring it over. Thank you, Henry!

Sherry · 14 September 2025 · Big Yellow Self Storage Co Ltd London (400 Wick Lane)

Agent replied · 14 April 2026

Hello Sherry. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!

4/5

Google

Really great service if you’re looking for a safe place to store valuables while moving homes. 🌟 The only catch is that bookings are monthly only with no weekly extensions, so a little bit of pre-planning is required. …

Sreedevi · 14 September 2025 · Big Yellow Self Storage Co Ltd London (400 Wick Lane)

Agent replied · 14 April 2026

Hello Sreedevi. Thanks for the kind words. See you again soon.

4/5

Google

Rating only, no written review.

P · 14 September 2025 · Big Yellow Self Storage Co Ltd London (400 Wick Lane)

Agent replied · 14 April 2026

Thank you very much P. We'll let the team at Big Yellow Self Storage Bow know they are doing a good job.

5/5

Google

Have used Big Yellow Bow as a small business for the past 5 years. The team are very helpful and make it so easy to manage logistics such as sending and receiving parcels. Would highly recommend this location for businesses that need storage as well as delivery and collection services.

Zara · 14 September 2025 · Big Yellow Self Storage Co Ltd London (400 Wick Lane)

Agent replied · 14 April 2026

Thanks for the feedback, Zara! See you again soon.

5/5

Google

Smooth check in and great communication. Kathryn was extremely helpful in getting everything set up for me within a few days!!

Ciaran · 14 September 2025 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 14 April 2026

Hello Ciaran. Thanks for the feedback. The team will be happy to read this.

5/5

Google

Paula was really helpful and sorted so many things for us.Thanks great service

Aslam · 14 September 2025 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 14 April 2026

Hiya Aslam. We appreciate the kind words. See you again soon.

5/5

Google

The best storage unit in South London, the staff are always happy and Mark who was always supportive and even when I asked a million and one questions he didn’t show any frustration but happily answered and made me feel at ease, he even …

Latz · 14 September 2025 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 14 April 2026

Thanks for the feedback, Latz! See you again soon.

5/5

Google

A huge thank you to Mark and Laquann at Big Yellow for their hospitality and support throughout this booking. I am truly grateful for their patience because they’ve made this process so much easier and convenient.

Kibrea · 14 September 2025 · Big Yellow Self Storage Co Ltd Croydon

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Questions about Big Yellow Self Storage Co Ltd

Which Big Yellow Self Storage Co Ltd office has the most reviews?

London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.

Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town:

  • Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
  • Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
  • Bromley: 12 Farwig Lane, Bromley, BR1 3RB
  • Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
  • Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
  • Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
  • Chester: The Printworks, Sealand Road, Chester, CH1 4RN
  • Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
  • Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
  • Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
  • Enfield: 1 Progress Way, Enfield, EN1 1FT
  • Hove: 270A Old Shoreham Road, Hove, BN3 7EG
  • London (100 The Highway): 100 The Highway, London, E1W 2BX
  • London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
  • Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB

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