Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,989 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,989 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,231

Reviews on Google

All 10 offices

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

All 10 offices

Trustpilot logo

756

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

2/5

Google

My experience with Balgores Hornchurch was mixed. While staff were polite and responsive, I felt significant pressure to use Gazeal’s reservation agreement when making an offer on a property. …

Athavon · 16 January 2026 · Balgores Hornchurch (1 North Street)

4/5

Google

Rating only, no written review.

Ajetunmobi · 15 January 2026 · Balgores Gravesend

Agent replied · 16 April 2026

Thank you Balgores - Gravesend

5/5

Google

Giovanni has been our wonderful property management agent for many years. He always goes the extra mile, responds to queries promptly and sorts out any issues that arise before they become problems. He has been amazing and I cannot recommend him highly enough.

Rosemary · 15 January 2026 · Balgores Chelmsford

Agent replied · 15 June 2026

Thank you for your kind comments Neil. I hope you and Rosemary enjoy the rest of your retirement. Best Wishes

5/5

Google

Balgores are an excellent agent for my property, they have been quick to market and fill it, and keep in constant contact whenever I have needed them. They are professional and reliable and I wouldn’t use anyone else

Hayley · 14 January 2026 · Balgores Chelmsford

Agent replied · 28 January 2026

Good afternoon, We are thrilled to hear about your positive experience with our Chelmsford branch. Thank you for the review, we really appreciate it. Best wishes, Balgores, Chelmsford

5/5

Google

I would like to express my deepest gratitude and appreciation for Ben Vainola as he has been extremely helpful, professional and patient with me. I would highly recommend this company for everyone as I felt they make finding a property easy and less stressful.

Doaa · 14 January 2026 · Balgores Chelmsford

Agent replied · 28 January 2026

Good afternoon, Thank you for your review, we are delighted to hear about your positive experience with Ben and the team. We will be sure to pass on your feedback. Thank you for recommending us. Best wishes, Balgores Chelmsford

5/5

Google

Balgores’s worked hard to sell my house. They went above and beyond in many areas, did the majority of viewings on my behalf and always ensured the house was left as they found it. Their follow up process and communication was excellent, better than other agents I had used. Highly recommend

Deborah · 13 January 2026 · Balgores Upminster

Agent replied · 13 April 2026

Good morning, Thank you for sharing your experience. We're delighted to hear that you found our communication and follow‑up process … More

5/5

Google

Balgores in Upminster were amazing. Great communication, attentive and helpful. Chris and his team were so friendly and professional, they really made a stressful time a lot easier. A special shout out to Abbie and Neo who were exceptional. Can't recommend Balgores in Upminster enough.

Emma · 13 January 2026 · Balgores Upminster

Agent replied · 13 April 2026

Good afternoon, Our Upminster team will be delighted to hear that they helped make your experience less stressful than it might have been. … More

5/5

Google

Liam snd Michael are wonderful. Both provided a prompt and an amazing and responsive support.

Ganiyu · 13 January 2026 · Balgores Basildon

Agent replied · 13 April 2026

Good morning, Thank you for your positive feedback regarding Liam and Michael’s customer service, it really means a lot. We’ll be sure to share your comments with the team. Kind regards, Balgores, Basildon

5/5

Trustpilot

Balgores should've been my first choice.

I changed to Balgores from another mainstream estate agent who were beyond useless. Chris and his team at Upminster Balgores were wonderful. Great communication, attentive, very friendly and so helpful. Abbie and Neo especially were outstanding. I couldn't have got through the sale of my property, which had its fair share of drama, without them. Chris really did save my sale and I will be forever grateful. Can't recommend them enough. Thank you

Consumer · 13 January 2026 · Balgores Hornchurch (1 North Street)

5/5

Google

Mel and Kim were professional, efficient and easy to work with. Clear communication throughout. Would recommend.

Heather · 10 January 2026 · Balgores Hornchurch (1 North Street)

5/5

Google

I have had an amazing experience dealing with Balgores , I was trying to sell my flat and struggling for long time , even went multi agent and Balgores were the one, who found the buyer, the best thing about the team was they would keep me posted every week on how things were moving , provide timely updates , suggest me new idea to get more traction, and helped me throughout the process, they followed up with buyer , their and my solicitors both. Mark and Oscar did a great job, highly recommend.

Nilesh · 9 January 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 16 January 2026

Good morning, Thank you so much for sharing your experience. We’re delighted to hear that Mark and Oscar were able to help you achieve a successful sale. Keeping our clients informed is something we take great pride in. So it’s good to know this made a difference for you. Best wishes Balgores - Romford Your recommendation means a lot to us, and we’ll be sure to pass your kind words on to the team. Kind regards, Balgores, Basildon

5/5

Google

I cannot thank Balgores enough for helping us sell our house. Allannah and the team were very supportive throughout the sale process keeping us updated. We would definitely recommend using them and use them again in the future. They were …

Katie · 8 January 2026 · Balgores Chelmsford

Agent replied · 28 January 2026

Good morning, Thank you so much for your review. We’re delighted to hear that your experience with Balgores was such a positive … More

5/5

Google

Couldn't have asked for a better agent to be buying from, whole process has been smooth from start to finish. Special mention to Trudy who has been a life saver throughout the process!

Georgia · 4 January 2026 · Balgores South Woodham Ferrers

5/5

Google

excellent reception and service delivery and a fast response in house viewings.

Duncan · 4 January 2026 · Balgores South Woodham Ferrers

5/5

Google

Charlotte has been incredible. After chatting with her for a few months trying the find the perfect place for us. We have found it with her help. We are over the moon!!

Abigail · 4 January 2026 · Balgores South Woodham Ferrers

5/5

Google

Thanks Greg, for helping us to buy our new flat! We managed to go though the process in 3 month and completed today. What a great gift before Christmas!

Dmitry · 4 January 2026 · Balgores South Woodham Ferrers

Agent replied · 4 August 2026

HI Dmitry, thank you so much for this kind review!

5/5

Google

Very helpful and always there for help. Made our move smoothly

Andrew · 1 January 2026 · Balgores Chelmsford

Agent replied · 1 June 2026

Many thanks and all the best.

5/5

Google

Really pleasant agent - excellent service all throughout the whole experience.

Lynne · 1 January 2026 · Balgores Chelmsford

Agent replied · 1 June 2026

Thanks Lynne, wishing you all the best in your new home.

5/5

Google

Ellie and the Balgores team did an amazing job with the purchase of our lovely home. Great communication and efficiency, everything went smoothly and we moved before Christmas!!

Paloma · 29 December 2025 · Balgores Chelmsford

Agent replied · 28 January 2026

Good morning, We are overjoyed to hear about your experience with Ellie and the team! We will pass your kind words on to the Chelmsford team. … More

5/5

Google

Everyone was very helpful, from the initial showing of the apartment along with constant updates and chasing the solicitors for updates and helping with queries. I would recommend them to anyone who asked me.

Ben · 29 December 2025 · Balgores South Woodham Ferrers

Agent replied · 28 January 2026

Good afternoon, Thank you for your feedback, we will be sure to pass it on to the team. We appreciate you recommending our service. Warm wishes Balgores - South Woodham Ferrers

5/5

Google

We recently completed our move which was part of a chain of six. Marie kept us constantly updated and was proactive in obtaining information, chasing where appropriate. We would have no hesitation in recommending Balgores.

Stephen · 29 December 2025 · Balgores South Woodham Ferrers

Agent replied · 28 January 2026

Good afternoon, We’re delighted to hear that your move went well, especially with such a tricky chain. Thank you for recommending us, it means a lot. Kind regards Balgores - Woodham Ferrers

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.

Want Balgores to help?

Send Balgores a message.

What do you need help with?

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Reviews may appear on more than one platform.

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