Trusted Agent profile · Essex
Verified
★★★★★
4,986 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,986 reviews on three platforms, rated 4.7 out of 5 overall.
4,229
Reviews on Google
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
755
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAbsolutely the best estate agents I have ever had dealings with. D'arcy and Ben have been consistently helpful at every stage.
Thank you for the lovely review. We’re delighted to hear that D’arcy and Ben were consistently helpful throughout, they’ll be thrilled to hear your feedback. We really appreciate your support and recommendation.
5/5
GoogleThe whole team have been great, being attentive and understanding throughout the process. The house was put on the market swiftly and viewings lined up in no time. Particular mention to Ben for his support, advice and dedication to help reach the desired completion date! Would definitely recommend.
Thank you so much for your kind review. We’re delighted to hear the team could support you throughout the process and get everything moving quickly. Ben will be thrilled to hear your feedback, his dedication and advice really do make a difference. We truly appreciate your recommendation.
5/5
GoogleWe went with Sarah Czuba after we had a few valuations from different estate agents, Sarah felt like the best fit for us as she lives local and is really knowledgeable about the area. Sarah was very welcoming and got the ball rolling quickly after instructing her. Within 4 days of having our house on the market with her we had our first viewing and the offer followed days later! I would highly recommend Sarah if you’re looking to market your property!
Thank you so much for the review Will.
5/5
GoogleMatthew was recommended to us by a friend and I am happy to recommend him too. Great, friendly service, and helpful advice throughout our sale.
Thank you for the positive review Kevin. It was a pleasure to help you move and I hope you settle into your new home quickly. Best wishes
5/5
GoogleMatthew took all the hassle away from selling my house. I handed a key over and he took care of everything, all the viewings and access for surveys etc. I was kept informed all the way through the sale. Thank you for making a stressful situation less so.
Thanks for the lovely review Steven. It was a pleasure to help you with the sale. Best wishes, Matt
5/5
GoogleWe have just completed on our purchase of a beautiful period property sold by Clint. He was very knowledgeable about the house when we viewed it, enthusiastic and friendly, very pleasant to deal with. We had many problems down the chain causing delays to exchange and completion. Throughout, Clint was helpful with his advice and keeping communication flowing between us and the sellers, so we were able to retain the purchase agreement. All round, highly professional and experienced at the same time as approachable and helpful to both buyers and sellers
Thank you so much Brian, one of my favourite houses I have had the pleasure of selling, and what a beautiful village!! Thank you for being such brilliant buyers through all the challenges, enjoy your new home.
5/5
GoogleI would like to say a big thank you to Ajay. his customer service is exceptional and for the last few days he has been helping me over the phone/email in a very friendly and professional manner, making things much simpler and not complicated to understand. Once again, Thank you very much to Ajay!
5/5
GoogleReally impressive - professional, efficient and kind service. Always on the ball! Very communicative without being over the top! Brilliant.
Good morning, We truly appreciate your kind words about our professional service. Your feedback regarding our communication means a great deal to us. Best wishes, Balgores, Chelmsford
5/5
GoogleVery good service from Balgores , Reece was excellent.
Hello Sri, Thank you immensely for your kind words about our service and for highlighting … More
5/5
TrustpilotWe have worked with our agent in the…
We have worked with our agent in the lettings group for a number of years and have been very happy with the level of service we have received. All questions have been responded to promptly in a friendly and professional manner. Furthermore they were very helpful at the end of the contract when the property transferred ownership ensuring everything went smoothly. Thank you.
2/5
GoogleMy experience with Balgores Hornchurch was mixed. While staff were polite and responsive, I felt significant pressure to use Gazeal’s reservation agreement when making an offer on a property. …
5/5
GoogleBalgores have always been efficient, helpful and prompt when dealing with our property. Ben and before him Jodie have always dealt with matters in a timely and pleasant manner.
Hi Jon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. Best wishes, Branch Manager
5/5
GoogleRating only, no written review.
Good afternoon, Thank you for the 5* review Best wishes Balgores - Chelmsford
1/5
TrustpilotUnderpricing for quick sales and commission!
Negative Estate agent made us feel depleted and stressed after he left. Told us we would be lucky to sell the property. Got another agent who priced us 40k more! and was completely positive in the sale. Obviously working for quick sale and commission. avoid
1/5
GoogleOur experience with Kinetic Lettings, and in particular our assigned agent Nina, was deeply disappointing and stressful. …
5/5
GoogleBelated thanks to the Kinetic team especially Jo. From the beginning, they were in constant communication and kept me updated throughout the process until completion. Jo was amazing and very proactive. I would highly recommend them.
5/5
GoogleMy partner and I were unexpectedly made homeless after our newly purchased property was destroyed by a water leak last January. We urgently looked for a rental property and came across a few through kinetic. Nina was absolutely brilliant in finding us the perfect fit for us two and our dog. She was always helpful in answering any queries we had and managed to get us into a property in 5 weeks post water leak discovery. Issues with the rental were dealt with in a timely and professional manner. We would highly recommend Nina and kinetic as an estate agents!
5/5
GoogleFrom start to finish the service we had from Kinetic Staff especially Jo. has been fantastic kept updated on everything that was happening was always there if we had a question or needed help with form filling etc.Arranged plenty of viewings and made the whole process of house selling as pain free as they could Would not hesitate to use them again and recommend them to anybody who wants to sell their house.
5/5
GoogleHIGHLY RECOMMEND KINETIC!!! I have dealt with Kinetic for several years now, both as a seller, a buyer and for rentals and I cannot recommend them enough! They are not your run of the mill estate agents, they care about every single client and their needs and I personally don't know anyone who has dealt with Kinetic that hasn't praised them for the same! All staff are brilliant but Nina (and Matt) particularly go above and beyond for their clients. I'm so grateful to them for all they have done for me over the years. I'm not a friend, I don't work for them, I'm just a client that has had nothing but fantastic customer service! So don't let other bitter reviews give you a false impression, no one can please everyone 100% of the time but the majority of reviews speak for themselves!
5/5
GoogleI've had an excellent experience throughout. Nina has been extremely professional, friendly, and very responsive at every stage. I feel like she's gone above and beyond in any situation. Viewings were well organised, and everything was clearly explained. Any maintenance issues were dealt with quickly and efficiently, and communication was always clear. Its made the whole process stress-free. I would definitely recommend this agent to others.
5/5
GoogleRating only, no written review.
Thank you for your feedback.
2/5
GoogleMy experience with Balgores Hornchurch was mixed. While staff were polite and responsive, I felt significant pressure to use Gazeal’s reservation agreement when making an offer on a property. …
4/5
GoogleRating only, no written review.
Thank you Balgores - Gravesend
5/5
GoogleGiovanni has been our wonderful property management agent for many years. He always goes the extra mile, responds to queries promptly and sorts out any issues that arise before they become problems. He has been amazing and I cannot recommend him highly enough.
Thank you for your kind comments Neil. I hope you and Rosemary enjoy the rest of your retirement. Best Wishes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.
