Trusted Agent profile Β· Essex

Verified

Balgores reviews in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

4,987 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,987 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,229

Reviews on Google

All 10 offices

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

All 10 offices

Trustpilot logo

756

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Amazing service from the Balgores staff, Andreea and the rest of the team have helped me find my ideal property. It’s been a nice smooth process with the whole team, big shout out to Reece, Ajay and Chen! I hope I remember everyone’s name correctly.

Antonia Β· 1 December 2025 Β· Balgores Hornchurch (1 North Street)

Agent replied Β· 31 December 2025

Good afternoon, We’re delighted to hear that you had such a smooth experience with the our Hornchurch branch. … More

5/5

Google

Brilliant experience with this estate agents, Chen in paticular made the experience of finding a new rental property extremely smooth & easy. He was extremely approachable and polite throughout.

Jodie Β· 1 December 2025 Β· Balgores Hornchurch (1 North Street)

Agent replied Β· 31 December 2025

Good afternoon, Thank you for taking the time to leave a review. We’re delighted to hear that you had a brilliant experience with our agency. … More

5/5

Google

Massive thank you to Clint for the sale on our apartment. Clint put our apartment on the market and less than 2 weeks later.. sold it! From start to finish Clint kept us in the loop with absolutely everything and walked us through every step of the way. Selling a property can be very stressful but Clint made it smooth sailing and effortless for us. Anybody selling or purchasing a property I would highly recommend Clint, we hope to use him again when purchasing our next place. Thanks again πŸ™

Emma Β· 29 November 2025 Β· Balgores Chelmsford

Agent replied Β· 29 June 2026

Ah I loved this sale, you guys were amazing with the apartment always being ready for viewings, we were so lucky to find your buyers who were brilliant too.

5/5

Google

Have used Balgores to manage a rental property for a number of years. They’ve found good quality tenants, promptly and professionally dealt with any issues that have arisen, made sure I’m compliant with all legislation, all for a fair fee. Happy to recommend them.

Matt Β· 29 November 2025 Β· Balgores Chelmsford

Agent replied Β· 28 January 2026

Good afternoon, Thank you for your review. We're happy to have managed your rental property successfully, and will continue … More

5/5

Google

Great company very helpful

Michael Β· 29 November 2025 Β· Balgores Chelmsford

Agent replied Β· 28 January 2026

Good afternoon, Thank you for your kind words. We're thrilled our team could provide helpful service. … More

5/5

Google

I cannot thank Marie and Paul for all their help with my sale and later my new purchase. They kept me up to date with all events and helped keep things moving. I would highly recommend this company.

Sally Β· 29 November 2025 Β· Balgores South Woodham Ferrers

Agent replied Β· 28 January 2026

Good afternoon, Thank you for your recommendation and 5-star review. We’ll share your comments with the team at our South Woodham Ferrers branch. Warm regards, Balgores

5/5

Google

Professional and friendly advice. They have been incredibly helpful, nothing too much trouble. Easy to communicate with, just first class.

Jacqueline Β· 28 November 2025 Β· Balgores Gravesend

Agent replied Β· 28 December 2025

Good morning, We’re so pleased to hear about your first class experience with our Gravesend branch. … More

5/5

Google

Very efficient service would highly recommend.

Darren Β· 28 November 2025 Β· Balgores Gravesend

Agent replied Β· 28 December 2025

Good afternoon, Thank you for recommending our Gravesend branch. We appreciate your positive feedback and the trust you've placed in our team. … More

5/5

Trustpilot

Balgores was the agent we used to buy…

Balgores was the agent we used to buy the property. In the final stages of the exchange Billy and Paul both worked hard to get this over the line, especially as the deal ran into some difficulties with our buyer. In the end Billy’s tenacity helped move it forward and finally we succeeded. Two nice guys who are easy to talk to and very professional. Happy to give highest recommendation. Thanks fellas πŸ‘πŸ‘

Keith Β· 28 November 2025 Β· Balgores Hornchurch (1 North Street)

1/5

Google

I’ve rented a property through this agency and the only thing they are interested in is collecting the rent. When it comes to fixing problems that arise in the property that’s another story. Over 3 weeks now I’m unable to use the sink in the bathroom. On the rental payment day I will get a text message from them every hour until I pay rent but can’t get support when I’m in need of it. Don’t expect the same service when you’re in the property.

Jermaine Β· 28 November 2025 Β· Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Will and Liz were very supportive throughout the whole process of selling our house. It was great to have him there especially when it came to the finale, helping to sort out communication difficulties in our chain.

Gary Β· 28 November 2025 Β· Balgores Chelmsford

Agent replied Β· 28 June 2026

Hi Gary! 😊 Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Will and Liz were able to provide the support you needed while selling your home. It’s fantastic to know that they helped you navigate the … More

5/5

Google

After selling a property as an executor, the service we received from Will was excellent. He kept in regular contact with us with updates on the sale, liaising with both the solicitors and the buyer, and provided excellent customer service.

Jane Β· 28 November 2025 Β· Balgores Chelmsford

Agent replied Β· 28 June 2026

Hi Jane! 🌟 Thank you so much for the wonderful 5-star review! We truly appreciate your kind words about Will and the excellent service he provided during the sale of your property. It's fantastic to hear that his communication and updates … More

5/5

Google

Dear All, Balgores Agency is the best agency I have ever dealt with! Bobbi and her entire …

Ana Β· 27 November 2025 Β· Balgores Hornchurch (1 North Street)

Agent replied Β· 12 November 2025

Good afternoon, Thank you for your lovely review. We’re delighted to hear that your experience with Balgores was such a positive … More

1/5

Google

Stay away from balgores! Disgusting in there attitude. I called up 9am this morning and recieved an email around 2pm stating a contractor should be in contact. …

Char Β· 27 November 2025 Β· Balgores Hornchurch (1 North Street)

5/5

Trustpilot

Our estate agent was great

Our estate agent was great, very organised and prompt responses to emails, helpful during the buying process and good communication. Would definitely use them again in the future.

Molly Β· 24 November 2025 Β· Balgores Gravesend

5/5

Google

Excellent from start to finish. Oskar was very professional, mixed with personal touches. Amazing doing business, highly recommend

Suhaib Β· 23 November 2025 Β· Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied Β· 24 March 2026

Good morning, We are delighted to hear about your excellent experience with Oskar. We will be sure to pass on your feedback to Oskar and the team. Thank you for recommending our professional service. Warm regards Balgores - Romford

5/5

Google

Dear All, Balgores Agency is the best agency I have ever dealt with! Bobbi and her entire …

Ana Β· 21 November 2025 Β· Balgores Hornchurch (1 North Street)

Agent replied Β· 15 May 2026

Good afternoon, Thank you for your lovely review. We’re delighted to hear that your experience with Balgores was such a positive … More

5/5

Google

I had a fantastic experience with Balgores Hornchurch Estate Agents & Letting Agents. Ajay especially has been incredibly helpful throughout my search for a new place, offering the best service, constant support, and clear communication …

Rhea Β· 21 November 2025 Β· Balgores Hornchurch (1 North Street)

Agent replied Β· 31 December 2025

Good afternoon, We are delighted to hear about your experience with Ajay. Thank you for recommending our service and team. … More

1/5

Google

Stay away from balgores! Disgusting in there attitude. I called up 9am this morning and recieved an email around 2pm stating a contractor should be in contact. …

Char Β· 21 November 2025 Β· Balgores Hornchurch (1 North Street)

5/5

Google

Ellie at Chelmsford has been great from 1st viewing all the way through my purchase. Her colleague Marie also great as sale progressed..in fact all staff very friendly and helpful on the phone whenever I called. Great experience. Recommended.

Julia Β· 20 November 2025 Β· Balgores Chelmsford

Agent replied Β· 20 March 2026

Good afternoon, We are delighted to hear Ellie and Marie provided good customer service. Thank you for recommending us. … More

5/5

Google

I’ve been with Balgores for 10 years, which says a lot about how they have managed my property which has been top notch, I’ll continue my business with them for as long as i need to, as i feel safe knowing they are extremely professional and are always there in regards to any issues or general communication regarding my property .

Becksy23 Β· 20 November 2025 Β· Balgores Chelmsford

Agent replied Β· 20 March 2026

Good morning, Thank you for your loyalty and kind words! It means so much to us that you’ve trusted Balgores for over 10 years. … More

5/5

Google

I would like to thank Richard and the whole team for the sale of our property. I can undoubtedly recommend their first class service, and would not hesitate to use their services again.πŸ‘πŸŒŸπŸŒŸπŸŒŸβ€¦ …

Bruce Β· 20 November 2025 Β· Balgores Chelmsford

Agent replied Β· 20 March 2026

Good afternoon, Thank you for your wonderful feedback. We're pleased Richard and our team provided first class service for your … More

5/5

Google

Rating only, no written review.

Peter Β· 20 November 2025 Β· Balgores Chelmsford

Agent replied Β· 20 March 2026

Good afternoon, Thank you for the 5* review. Best wishes Balgores - Chelmsford

2/5

Google

I was a tenant at a property managed by Balgores, now I'm a tenant elsewhere with a different estate agent. I can confirm that Balgores were terrible as property managers. Think twice.

Nadim Β· 20 November 2025 Β· Balgores Chelmsford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.