Trusted Agent profile Β· Essex

Verified

Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

4,988 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,231

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Want Balgores to help?

Send Balgores a message.

What do you need help with?

Balgores will use your details to contact you about this. See our privacy notice.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

  • Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
  • Best in PostcodeESTAS Best in Postcode 2026: CM1, SalesChelmsford
  • Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
  • Best in PostcodeESTAS Best in Postcode 2026: SS14, Sales & Lettings (Landlords & Tenants)Basildon

ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.

ESTAS awards by year, 2025 to 2017
  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

    • GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
    • BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
    • WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
    • WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
    • Best in PostcodeESTAS Best in Postcode 2025: RM11, Sales & Lettings (Landlords)Hornchurch (1 North Street)
    • Best in PostcodeESTAS Best in Postcode 2025: RM14, Sales & Lettings (Landlords)Upminster
  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2013.

Lettings Agency of the Year by year, 2015 to 2013

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2017, 2016, 2015, 2014.

Negotiator Awards by year, 2017 to 2014

Source: The Negotiator Awards winners lists, as published, linked by year.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Louise was very helpful

Rating only, no written review.

Stephen Β· 11 July 2019 Β· Balgores Gravesend

5/5

Trustpilot

Review of Brad Stanton - Chelmsford

Review of Brad Stanton - ChelmsfordWe bought our new house through Brad at Balgores and found him to be really friendly and helpful. Brad was a key person in helping our sale come around quicker as we could bypass the solicitor and go straight to him to get questions answered. He was always available on text even when he was on annual leave. Thanks for all your help Brad - would definitely recommend.

Vicky Β· 10 July 2019 Β· Balgores Gravesend

5/5

Google

These guys are really nice and friendly is a term which is thrown around a lot but to be honest in the process of buying a house they're irrelevant. Most important attribute is competency. And the staff at balgores romford are definitely the most competent and also very welcoming and approachable. Had a really pleasant experience purchasing my property through them. They were always there when I had any questions and also they had the answers to all my queries even in the process of the legal work. They definitely know what they're doing. Special thanks to Jake, Jack and Kish.

Ayesha Β· 8 July 2019 Β· Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Trustpilot

I highly recommend Ricky Archer @ Hornchurch Branch!

So -- I don't like estate agents generally. This is based on historic bad experiences over the years. I have little trust and zero confidence. To this end, I sold my property using Purple Bricks, as I wanted to be more in control and I wanted greater oversight of what was happening myself. I had no choice however, in using estate agents to find a property to purchase. This kind of filled me with a little dread and I totally was not looking forward to all the blah and bs. I however met Ricky Archer at a property that I had arranged to view and he just seemed different. He had a really nice way and came across as decent and honest. This was my first impression of him. I didn't like the house he was showing me and it was over priced (in fact it is still on the market now). I had no interest in buying it, but I really appreciated meeting an agent like Ricky. About a month later, a property came on the market that I was very interested in. I called Balgores to arrange a viewing. About half way through the call, I realised that I was speaking to Ricky, who I had met previously. He remembered me and the house that he had previously shown me around. I was really pleased when Ricky said that he would be showing me the new property himself.He showed me around the new property and again was professional, charming, funny and honest. He said that as soon as it came on the market, he knew it would be what I was looking for and he was right. Ricky was able to negotiate well between the seller and I, to get an price that we could both agree on. This was efficient and he kept me up to date and managed my expectations extremely well.Even though Ricky was working for the seller and not for me, he kept me up to date throughout the whole process. He gave me his mobile number and was always available for calls and texts. He proactively managed the sales process until contracts were exchanged; speaking to solicitors and other parties in the chain. We were able to achieve a really fast exchange and agree a completion date. Ricky was fantastic throughout!He has changed my view of estate agents somewhat and I would recommend him to anyone. Balgores Hornchurch seems to be a great company too, based on all my interactions with them! I will send anyone looking to buy or sell a house in the Hornchurch area, directly to Ricky Archer.The only thing that I did't like was being told that I had to see the Balgores Financial Advisor and an appointment being made for me. I prefer to do my mortgage business directly with my bank and have no need to intermediaries. I already had my mortgage agreed in principle and in the end didn't attend the appointment, but it was kind of put to me, that it was compulsory to attend in order to be able to purchase the house I wanted. This isn't ethical and I hope that this is not common practice.Thank you for all your help Ricky. I hope to see you on completion day next month!

Dan Β· 6 July 2019 Β· Balgores Hornchurch (1 North Street)

5/5

Trustpilot

Very professional and helpful team!

Rating only, no written review.

Mansoor Β· 5 July 2019 Β· Balgores Gravesend

5/5

Trustpilot

you did every thing you could to get…

you did every thing you could to get the sale completed . and you were very helpful and always nice . well done and thank you

Mr Β· 5 July 2019 Β· Balgores Gravesend

5/5

Trustpilot

Great service provided

Great service provided, especially by Louise; the co-ordinator; she was very helpful.

Rita Β· 4 July 2019 Β· Balgores Gravesend

5/5

Trustpilot

Many thanks to Nigel one best …

Many thanks to Nigel one best financial adviser i had come across. And to the other rest of the teams they had done a five-star for me well done GOD BLESS cheers.

Mr Β· 4 July 2019 Β· Balgores Gravesend

5/5

Trustpilot

Selling our property

Daniel , Richard and Louise have been excellent in providing a hands on approach and their customer service has been impeccable. They have been with us every step of the way and where possible intervened and worked in a very collaborative way. 10/10. Thank you πŸ™ Daniel , you’ve been marvellous.

Mrs Β· 4 July 2019 Β· Balgores Gravesend

5/5

Trustpilot

Excellent professional people from…

Excellent professional people from start to finish second time I have used them and they did not disappoint me thanks

Eo Β· 4 July 2019 Β· Balgores Gravesend

5/5

Trustpilot

Brad did a great job

Brad did a great job. Needed to sell quick and he got the job done.

Andy Β· 4 July 2019 Β· Balgores Gravesend

5/5

Trustpilot

Great customer service/care BASILDON

Great customer service/care. Me and my partner (First time buyers) brought a house through balgores basildon last week. We were shown around by an estate agent who was great. Very help full. We also went back a few weeks later to do some measuring up, estate agent was great and letting us get on with what we had to do. Sarah is who I dealt with most and she was brilliant. Really helpful on the phone, updating us weekly. Also a big help as it's all new to me guiding me on what's the next step. I would 100% recommend balgores basildon for any one who wishes to buy a house through them as they couldn't do more for you. Location is very easy to get to as it it literally behind carpark.Thank you very much, the house is lovely and we are very happy with your customer serviceMartin & Sian

Mr Β· 4 July 2019 Β· Balgores Gravesend

5/5

Trustpilot

Sold on second day on market

Sold on second day on market. Well supported throughout the whole process.

Mrs Β· 4 July 2019 Β· Balgores Gravesend

5/5

Trustpilot

Very helpful!

Very helpful and excellent communication! The staff at Balgores were always very helpful and friendly!

Miss Β· 4 July 2019 Β· Balgores Gravesend

5/5

Trustpilot

Found us a buyer very quickly and then…

Found us a buyer very quickly and then Louise held the chain together in very difficult circumstances.

Stephen Β· 4 July 2019 Β· Balgores Gravesend

5/5

Google

As business owners we were unaware of the importance of having a presence of social media platforms. Metric connect have made things so easy for us. From the initial consultation it was clear they would be able to help grow our brand. Since …

Gavinder Β· 28 June 2019 Β· Balgores Chelmsford

5/5

Google

This company offers a superior level of customer service. Atish invested considerable time and effort in learning about and framing our business in industry-unique ways.

MMG Β· 28 June 2019 Β· Balgores Chelmsford

5/5

Google

Our business has improved tremendously by using Metric Connect. Atish's sound advice and marketing knowledge comes second to none, I would highly recommend them for your marketing needs.

Dhanisha Β· 28 June 2019 Β· Balgores Chelmsford

5/5

Trustpilot

Great team and excellent communication

Great team and excellent communication. We can't thank Dee enough for all his efforts for a smooth transaction. Dee was very patient and supportive on a delayed transaction. As buyers we were very happy and we would definitely use Balgores in the future.

Ms Β· 25 June 2019 Β· Balgores Gravesend

5/5

Google

Highly recommend Balgores Mas from lettings was a joy to deal with was very patient and professional even when we viewed the same property three times after working hours from experience I know many agents would avoid working at 7pm. Easy referencing processπŸ‘ …

Andrew Β· 25 June 2019 Β· Balgores Chelmsford

5/5

Google

I did start looking for a property around Chelmsford about 3-4 months ago, Balgores was one of the estate agent I had contact with. They booked for me few visits in a day, to a variety of property just to give me a viewing on the market. They booked me a last but not least one by the end of that day, convinced that it was the one to see! And they were right, I made an offer for that property, had great support from Balgores to find either a mortgage advisor (David from Mortgage advise Bureau) and a Sollicitors (Kate from Cunningtons LLP Wickford). The process went very well and smoothly, I am now the happy owner of a property in Chelmsford. I definitely recommend working with Balgores and more especially with Brad & Will!

MΓ©dhi Β· 25 June 2019 Β· Balgores Chelmsford

5/5

Google

I have nothing but praise for Balgores Chelmsford. Danny, Brad and the team have been great to work with. The house was marketed really well and we found a buyer really quickly. Throughout they've been responsive and a pleasure to communicate with. Thank you Balgores for all of your hard work, we're really happy to have worked with you!

Liam Β· 25 June 2019 Β· Balgores Chelmsford

5/5

Trustpilot

I am really glad I sold my house with Balgores

I am really glad I sold my house with Balgores Agency. At first, I thought they may be so busy that they wouldn’t give me the time I need to sell my house and understand the process as I know they are well known but these weren’t fact just my assumptions. Kish Oogarah was my contact and he was really nice and professional. He got involved until the end of the sale, keeping himself updated on where the sale was at. He gave me a few calls to keep me updated. It was really useful to sell with Balgores and I would recommend it.

Dinkleboo Β· 24 June 2019 Β· Balgores Gravesend

5/5

Google

Chris, Laurie and Hannah did an outstanding job letting out my property the service provided was very professional efficient and it took no time at all the let out my property, from the viewing to signing the tenancy agreement everything ran smoothly and very professionally. I would definitely use them again and recommend the team highly.

Parmi Β· 22 June 2019 Β· Balgores Upminster

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent