5/5
Louise was very helpful
Rating only, no written review.

Trusted Agent profile Β· Essex
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4,988 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2013.
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2017, 2016, 2015, 2014.
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Louise was very helpful
Rating only, no written review.
5/5
Review of Brad Stanton - Chelmsford
Review of Brad Stanton - ChelmsfordWe bought our new house through Brad at Balgores and found him to be really friendly and helpful. Brad was a key person in helping our sale come around quicker as we could bypass the solicitor and go straight to him to get questions answered. He was always available on text even when he was on annual leave. Thanks for all your help Brad - would definitely recommend.
5/5
These guys are really nice and friendly is a term which is thrown around a lot but to be honest in the process of buying a house they're irrelevant. Most important attribute is competency. And the staff at balgores romford are definitely the most competent and also very welcoming and approachable. Had a really pleasant experience purchasing my property through them. They were always there when I had any questions and also they had the answers to all my queries even in the process of the legal work. They definitely know what they're doing. Special thanks to Jake, Jack and Kish.
5/5
I highly recommend Ricky Archer @ Hornchurch Branch!
So -- I don't like estate agents generally. This is based on historic bad experiences over the years. I have little trust and zero confidence. To this end, I sold my property using Purple Bricks, as I wanted to be more in control and I wanted greater oversight of what was happening myself. I had no choice however, in using estate agents to find a property to purchase. This kind of filled me with a little dread and I totally was not looking forward to all the blah and bs. I however met Ricky Archer at a property that I had arranged to view and he just seemed different. He had a really nice way and came across as decent and honest. This was my first impression of him. I didn't like the house he was showing me and it was over priced (in fact it is still on the market now). I had no interest in buying it, but I really appreciated meeting an agent like Ricky. About a month later, a property came on the market that I was very interested in. I called Balgores to arrange a viewing. About half way through the call, I realised that I was speaking to Ricky, who I had met previously. He remembered me and the house that he had previously shown me around. I was really pleased when Ricky said that he would be showing me the new property himself.He showed me around the new property and again was professional, charming, funny and honest. He said that as soon as it came on the market, he knew it would be what I was looking for and he was right. Ricky was able to negotiate well between the seller and I, to get an price that we could both agree on. This was efficient and he kept me up to date and managed my expectations extremely well.Even though Ricky was working for the seller and not for me, he kept me up to date throughout the whole process. He gave me his mobile number and was always available for calls and texts. He proactively managed the sales process until contracts were exchanged; speaking to solicitors and other parties in the chain. We were able to achieve a really fast exchange and agree a completion date. Ricky was fantastic throughout!He has changed my view of estate agents somewhat and I would recommend him to anyone. Balgores Hornchurch seems to be a great company too, based on all my interactions with them! I will send anyone looking to buy or sell a house in the Hornchurch area, directly to Ricky Archer.The only thing that I did't like was being told that I had to see the Balgores Financial Advisor and an appointment being made for me. I prefer to do my mortgage business directly with my bank and have no need to intermediaries. I already had my mortgage agreed in principle and in the end didn't attend the appointment, but it was kind of put to me, that it was compulsory to attend in order to be able to purchase the house I wanted. This isn't ethical and I hope that this is not common practice.Thank you for all your help Ricky. I hope to see you on completion day next month!
5/5
Very professional and helpful team!
Rating only, no written review.
5/5
you did every thing you could to getβ¦
you did every thing you could to get the sale completed . and you were very helpful and always nice . well done and thank you
5/5
Great service provided
Great service provided, especially by Louise; the co-ordinator; she was very helpful.
5/5
Many thanks to Nigel one best β¦
Many thanks to Nigel one best financial adviser i had come across. And to the other rest of the teams they had done a five-star for me well done GOD BLESS cheers.
5/5
Selling our property
Daniel , Richard and Louise have been excellent in providing a hands on approach and their customer service has been impeccable. They have been with us every step of the way and where possible intervened and worked in a very collaborative way. 10/10. Thank you π Daniel , youβve been marvellous.
5/5
Excellent professional people fromβ¦
Excellent professional people from start to finish second time I have used them and they did not disappoint me thanks
5/5
Brad did a great job
Brad did a great job. Needed to sell quick and he got the job done.
5/5
Great customer service/care BASILDON
Great customer service/care. Me and my partner (First time buyers) brought a house through balgores basildon last week. We were shown around by an estate agent who was great. Very help full. We also went back a few weeks later to do some measuring up, estate agent was great and letting us get on with what we had to do. Sarah is who I dealt with most and she was brilliant. Really helpful on the phone, updating us weekly. Also a big help as it's all new to me guiding me on what's the next step. I would 100% recommend balgores basildon for any one who wishes to buy a house through them as they couldn't do more for you. Location is very easy to get to as it it literally behind carpark.Thank you very much, the house is lovely and we are very happy with your customer serviceMartin & Sian
5/5
Sold on second day on market
Sold on second day on market. Well supported throughout the whole process.
5/5
Very helpful!
Very helpful and excellent communication! The staff at Balgores were always very helpful and friendly!
5/5
Found us a buyer very quickly and thenβ¦
Found us a buyer very quickly and then Louise held the chain together in very difficult circumstances.
5/5
As business owners we were unaware of the importance of having a presence of social media platforms. Metric connect have made things so easy for us. From the initial consultation it was clear they would be able to help grow our brand. Since β¦
5/5
This company offers a superior level of customer service. Atish invested considerable time and effort in learning about and framing our business in industry-unique ways.
5/5
Our business has improved tremendously by using Metric Connect. Atish's sound advice and marketing knowledge comes second to none, I would highly recommend them for your marketing needs.
5/5
Great team and excellent communication
Great team and excellent communication. We can't thank Dee enough for all his efforts for a smooth transaction. Dee was very patient and supportive on a delayed transaction. As buyers we were very happy and we would definitely use Balgores in the future.
5/5
Highly recommend Balgores Mas from lettings was a joy to deal with was very patient and professional even when we viewed the same property three times after working hours from experience I know many agents would avoid working at 7pm. Easy referencing processπ β¦
5/5
I did start looking for a property around Chelmsford about 3-4 months ago, Balgores was one of the estate agent I had contact with. They booked for me few visits in a day, to a variety of property just to give me a viewing on the market. They booked me a last but not least one by the end of that day, convinced that it was the one to see! And they were right, I made an offer for that property, had great support from Balgores to find either a mortgage advisor (David from Mortgage advise Bureau) and a Sollicitors (Kate from Cunningtons LLP Wickford). The process went very well and smoothly, I am now the happy owner of a property in Chelmsford. I definitely recommend working with Balgores and more especially with Brad & Will!
5/5
I have nothing but praise for Balgores Chelmsford. Danny, Brad and the team have been great to work with. The house was marketed really well and we found a buyer really quickly. Throughout they've been responsive and a pleasure to communicate with. Thank you Balgores for all of your hard work, we're really happy to have worked with you!
5/5
I am really glad I sold my house with Balgores
I am really glad I sold my house with Balgores Agency. At first, I thought they may be so busy that they wouldnβt give me the time I need to sell my house and understand the process as I know they are well known but these werenβt fact just my assumptions. Kish Oogarah was my contact and he was really nice and professional. He got involved until the end of the sale, keeping himself updated on where the sale was at. He gave me a few calls to keep me updated. It was really useful to sell with Balgores and I would recommend it.
5/5
Chris, Laurie and Hannah did an outstanding job letting out my property the service provided was very professional efficient and it took no time at all the let out my property, from the viewing to signing the tenancy agreement everything ran smoothly and very professionally. I would definitely use them again and recommend the team highly.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.