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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,990 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,233

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

  • Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
  • Best in PostcodeESTAS Best in Postcode 2026: CM1, SalesChelmsford
  • Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
  • Best in PostcodeESTAS Best in Postcode 2026: SS14, Sales & Lettings (Landlords & Tenants)Basildon

ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.

ESTAS awards by year, 2025 to 2017
  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

    • GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
    • BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
    • WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
    • WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
    • Best in PostcodeESTAS Best in Postcode 2025: RM11, Sales & Lettings (Landlords)Hornchurch (1 North Street)
    • Best in PostcodeESTAS Best in Postcode 2025: RM14, Sales & Lettings (Landlords)Upminster
  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2013.

Lettings Agency of the Year by year, 2015 to 2013

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2017, 2016, 2015, 2014.

Negotiator Awards by year, 2017 to 2014

Source: The Negotiator Awards winners lists, as published, linked by year.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Very professional, clear, precise and honest. Would recommend anyone to Balgore, I Was recommended to you guys and am not disappointed. Good job. Thank you.

Shamiso · 28 July 2019 · Balgores Upminster

5/5

Google

I recently found myself back trying to purchase a property, I'm on the wrong side of the mid 50's and was a little concerned about the availability of a suitable mortgage that would meet my needs and it needed to be of a competitive rate. Well my introduction to Balgores in Upminster, and particularly Parmi (Parmi is the in-house mortgage specialist) was like Manna from Heaven. She went to extraordinary lengths to find a suitable Lender. She found the first Lender, then explored the potential of several other lenders, with all sort of variables, 2 year fixed, 5 year fixed, 10 year......... on and on. Suddenly, several options were on the Table, no obligation was forced, I took the options home, explored the different scenarios, and arranged another meeting with Parmi. We discussed further agreed what best met my needs, and hey presto, I got what I needed. Approved by a Blue-Chip Lender & at a very competitive rate. I'm not usually the review writing type of Guy, but this one good job done deserves credit. My appreciation and thanks go out to all the team at Balgores. Best Wishes From Dominick

Dominicklavin · 28 July 2019 · Balgores Upminster

5/5

Google

Richard and the team were very accommodating through the whole process, trying to get the best possible price for our property whilst also being realistic. They tried there best to work the viewings around us which was very helpful.

Billy · 28 July 2019 · Balgores Upminster

5/5

Google

An uplifting experience. From the onset, the professionalism shown, the charismatic approach from Courtney at the Upminster Lettings branch, in promptly responding to my initial email enquiry making this whole process seamless throughout. I cannot praise Courtney highly enough for her commitment to the whole process involved. A real gem and asset to Balgores. Magic!

Ian · 28 July 2019 · Balgores Upminster

5/5

Google

I am very pleased with Balgores Lettings, their service has been immaculate. They are very professional, Their service was swift with no problems. Courtney has been most helpful, she has great skills as a negotiator and definitely knows what she is talking about. Toni was also very helpful as she had all the paperwork and contracts ready in time. If I ever intend to move again, I will only be going to Balgores.

Edvinas · 28 July 2019 · Balgores Upminster

5/5

Google

Fantastic service from Courtney,pleasure to deal with, thanks very much ! Courtney has been fantastic from start to finish on my new home! Always got back to me when she said she would, updated me throughout. Would highly recommend - I'll be using again for sure Thank you Coutney

Kamilas · 28 July 2019 · Balgores Upminster

5/5

Google

We have used Balgores of Upminster for the past four years. I would highly recommend their services to friends and family. As landlords, we are explicit about the type of tenant we'd feel comfortable living in our property. Balgores carried out the mandatory checks to ensure our needs were met. We'd like to thank Jordan, Chris & Courtney for dealing with prospective tenants so professionally & making the experience hassle free 5 star. K&N Stanbridge

Nikki · 28 July 2019 · Balgores Upminster

5/5

Google

I needed a property as quick as I could because my job was relcocating from Birmingham to London. Charisse at Balgores Lettings made sure she done her very best to get me into a property as quick as she could which was a perfect match to all of my requirements. She done an amazing job and I am so grateful for all of her services. I highly recommened Balgores if you need quick service.

Matthew · 28 July 2019 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I recently just rented my property through Balgores Lettings in Romford and from start to finish I received an unbeleivable experience. The staff are friendly and very approachable. Especially Rob he was very helpful and guided me through everything I needed to know as it was my first time renting out my property. Thank you very much Balgores I will be recommending you to my friends.

Stacey · 28 July 2019 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I highly recommend Balgores of Hornchurch, I recently brought my first house and the service I received from the Senior Property Consultant, Deepuk Sidhu was outstanding. I will certainly be using their services again in the future.

Vicky · 28 July 2019 · Balgores Hornchurch (1 North Street)

5/5

Google

I have recently gone through the process of dealing with the lettings team in hornchurch. I would like to mention that Michael, Jackie and Elizabeth have been outstanding! I always received helpful information and polite service. I would defiantly recommend Balgores to anyone looking to do business with them. I would like to mention Toni from balgores also for making my move in run very smoothly with no issues. Brilliant service 10/10!!!

Marcia · 28 July 2019 · Balgores Hornchurch (1 North Street)

5/5

Google

We had a fantastic moving experience with Balgores - nothing was too much trouble for the staff in particular Deepak who went above and beyond for us. I would recommend this estate agent to anyone , I feel it was excellent value for money for the service that they give . We used the in house mortgage advisor who gave us honest advice and helped us get the best deal and we will definitely be returning once our mortgage is due for renewal. Thank you Balgores X

Louise · 28 July 2019 · Balgores Hornchurch (1 North Street)

1/5

Google

My experience with Jacquie Martin and balgores lettings Hornchurch. Jaquie is a lovely person when you first meet her but that soon changes. Initially I went with balgores due to jacquies horror stories about non arla registered agents her insistence that she could get me 6months rent in advance and the fact she was so confident she could achieve £300.00 a month more then the other agents had quoted and an 8% fully managed offer. (Mine was a limited time offer that jumped to 18%) She found me tenants after a month and 3 price reduction, she got me the 6 months in advance she promised and so far so average. To my dismay and after apparently doing 3 property inspections, a cannabis farm was found in the loft of my property and the fully referenced tenants did a runner! At this point I was financially desperate and my head was all over the place. I should have gone else where but I didn’t. They found me another tenant who paid 6 months rent in advance.... little did I know at the time but this is a trick tennats use to get passed the minimum break clause in a tenancy so beware anyone paying rent in advance. This set of tennats set up a puppy farm in my property and caused no end of damage. I’ve finnally got them out with next to no help from my property manager. I won’t be returning.

Joanne · 28 July 2019 · Balgores Hornchurch (1 North Street)

5/5

Google

Where do I start we were recommended to use Billy (Brilliant Manager) at Balgores to sell our property and I did not need to look elsewhere what an amazing team. We had viewings and every member of staff that came to do them was professional, friendly and efficient, I never had to chase once they were fantastic I would like to name all that were also involved Paul, Deepuk, Charlie, Tom, Heather, Emily and Chris (particularly as he handled our file while Billy was on annual leave and was brilliant) . Once we had our buyer Suzanne (Absolute Diamond) was amazing from start to finish she had kept me updated and in the loop at all times chasing solicitors etc. which is out of our hands. Thank you so much for getting this over the line ?? very pleased and would recommend their services.

Tayla · 28 July 2019 · Balgores Hornchurch (1 North Street)

5/5

Google

When buying my new flat in Brentwood Billy Bale was my contact - he was very quick at responding to my questions and always helpful for everything that I needed - if you are going through Balgores ask for Billy!

George · 28 July 2019 · Balgores Hayes

5/5

Google

Great service from all members of the Balgores Team. Very proactive and professional. Was not a huge fan of estate agents due to previous experiences with other companies however with Balgore Hayes I couldn't recommend them more. Keep up the great work!

Luke · 28 July 2019 · Balgores Hayes

5/5

Google

Originally a recommendation by a friend I was instantly impressed by the initial contact and communication from Joe. I then spent some time looking at other agents and online providers (who may have been cheaper but lacked a professional touch!) but the first impression by Balgores stayed prominent so there really was no other company close! The original help from Michael and the leg work by Joe nearer completion I felt was of a very very high standard and totally worth paying for!! I wouldn’t think twice about recommending this company!! Thank you to all of the team.

Danny · 28 July 2019 · Balgores Hayes

5/5

Google

Rating only, no written review.

Charlie · 28 July 2019 · Balgores Chelmsford

5/5

Google

BALGORES CHELMSFORD I’m using balgores In Chelmsford and couldnt be more confident with my choice, never to busy for me excellent service.

Craig · 28 July 2019 · Balgores Chelmsford

5/5

Google

Recommend the lettings team at Chelmsford Mas was great throughout the process and in the after sales

Jamie · 28 July 2019 · Balgores Chelmsford

5/5

Google

I regard Balgores in Chelmsford as the best estate agents I have ever had the pleasure of working with. In particular, I found Brad Stanton, the Manager, to be charming, polite and extremely efficient from the instruction stage to the sale, exchange and completion stages. The sale has not been the easiest journey and Balgores always given me the confidence that they will succeed and that has certainly been the case. He is backed up by a very good team, who have all been willing to help. I would also like to commend Allannah Buckroyd for her concerted efforts in helping to sell my property. A great team effort from the best estate agents. Balgores are fully recommended.”

David · 28 July 2019 · Balgores Chelmsford

5/5

Google

recommend Balgores letings team Thanks massum and team for our new flat. Stress free process

Pam · 28 July 2019 · Balgores Chelmsford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.

Reviews may appear on more than one platform.

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