Trusted Agent profile · Dorset and Hampshire

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Austin and Wyatt estate agents in Poole, Bournemouth, Christchurch and Poole, Bournemouth and 2 more

4.7

★★★★★ Excellent

1,769 reviews across 11 offices and 3 platforms

www.austinwyatt.co.uk/forsaleoffice/canford-heath/1063

Austin and Wyatt has 11 offices, in Poole (two offices), Bournemouth, Christchurch and Poole (three offices), Bournemouth, Southampton (three offices) and Lyndhurst (two offices) (Dorset and Hampshire). Together they have 1,769 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,763

Reviews on Google

All 11 offices

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

All 11 offices

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Austin and Wyatt's 11 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Austin and Wyatt and its branches won ESTAS awards in three years, most recently 2022.

ESTAS winners in three years, the group and its branches: 2022, 2021, 2019.

ESTAS awards by year, 2022 to 2019

Source: ESTAS winners lists, as published, linked by year.

Latest reviews from every Austin and Wyatt office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Kyle and his team have been incredible from start to finish. They advised the best way to launch the house with an exclusive open house and within 2 weeks the house was sold. Throughout the period of sale, Kyle has been a fabulous support updating me throughout the process, chasing solicitors on both ends to make sure that both me as the seller were happy and the buyer. The service was a million times better than any agents I’ve dealt with before. Thank you for all your help!!! You’ve been amazing and I thoroughly recommend you!!

Olivia · 21 March 2020 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

Thanks Louisa for taking the time to leave such a wonderful review. Your recommendation is greatly appreciated. Best wishes, Mark

5/5

Google

We didn’t give Kyle the easiest of tasks as we wanted to sell discreetly without online marketing. He kept our property in mind and seized the opportunity to book a viewing when a suitable potential buyer visited his office. Fortunately they liked our property enough to make a final offer of exactly the sum we were seeking. They say moving house is one of the most stressful experiences but we can honestly say that with Kyle at the helm we felt no stress whatsoever. He is very proactive in pushing the process forward, maintains good working relationships in his dealings with clients, solicitors and other involved estate agents and is willing to go over and above the call of duty. There is no need to look further for an exceptionally good estate agent -Kyle is the man you can trust to get the job done. Thank you Kyle, you have played a very important role in our lives, we will forever be grateful.

Sara · 21 March 2020 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

Thank you for your detailed and wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott

5/5

Google

My family have just bought a house through Austin Wyatt. We dealt with Marcus and Kyle, both of whom have a great balance of being professional and personable. I had a great experience purchasing a property with them and would have no hesitation in recommending them to others.

Mel · 21 March 2020 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.

5/5

Google

David and Kyle from Austin & Wyatt Canford Heath have been so helpful from the first viewing all the way through the buying process. They also recommended a Mortgage Broker that saved us thousands! Thanks Guys! :-)

Sam · 21 March 2020 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

5/5

Google

I have just come to the end of a particularly fraught and stressful house sale and purchase. If it had not been for the professionalism of Kyle and his team I am convinced the sale would have fallen apart. They have been there to advise and support whenever needed, worked diligently and effectively throughout the process. I was recommended Austin and Wyatt as a team to sell my house and it was the best decision I made. Thank you very much.

Susan · 21 March 2020 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna (Customer Relations).

5/5

Google

Kyle and his team (Austin and Wyatt, Canford Heath) have been amazing throughout the purchase of our property. It has not been an easy ride as a number of curve balls were thrown in our direction. Despite this Kyle kept us updated and informed every step of the way. Ultimately ensuring we kept our sanity and achieved the successful purchase of our next family home!! Thanks Kyle and the team at Austin and Wyatt x

Louise · 21 March 2020 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied

It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)

5/5

Google

Kyle and his team have been incredible from start to finish. They advised the best way to launch the house with an exclusive open house and within 2 weeks the house was sold. Throughout the period of sale, Kyle has been a fabulous support updating me throughout the process, chasing solicitors on both ends to make sure that both me as the seller were happy and the buyer. The service was a million times better than any agents I’ve dealt with before. Thank you for all your help!!! You’ve been amazing and I thoroughly recommend you!!

Loops · 25 January 2020 · Austin & Wyatt Canford Heath

Agent replied · 23 January 2025

Thanks Louisa for taking the time to leave such a wonderful review. Your recommendation is greatly appreciated. Best wishes, Mark

5/5

Google

I am landlord and have been extremely happy with the service I have received from the lettings team.

Nicky · 13 January 2020 · Austin and Wyatt Bournemouth

Agent replied · 11 January 2025

Thank you for your kind review! Best wishes, Scott

5/5

Google

Kyle and his team have been incredible from start to finish. They advised the best way to launch the house with an exclusive open house and within 2 weeks the house was sold. Throughout the period of sale, Kyle has been a fabulous support updating me throughout the process, chasing solicitors on both ends to make sure that both me as the seller were happy and the buyer. The service was a million times better than any agents I’ve dealt with before. Thank you for all your help!!! You’ve been amazing and I thoroughly recommend you!!

Louisa · 26 November 2019 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied · 25 November 2023

Thanks Louisa for taking the time to leave such a wonderful review. Your recommendation is greatly appreciated. Best wishes, Mark

5/5

Google

Excellent staff, very quick to help

Jim · 11 November 2019 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Thanks for the great 5* review. Best wishes, Lucy

5/5

Google

Simple, efficient and effective. Great team.

Andy · 11 November 2019 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy.

5/5

Google

Having recently contacted Austin&Wyatt, Nick Anderson was assigned to us for arranging to rent out our property, he gave us a very informative and efficient service.

Nigel · 11 November 2019 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Thanks for taking the time to leave this great 5* review. Best wishes, Lucy

5/5

Google

Very professional lettings agent - I love that I can rely on Nicholas to manage my flat rental, and nothing is too much trouble. I would definitely recommend!

Lisa · 11 November 2019 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the Austin & Wyatt team were once again able to provide their proven, 5* service! Thank you for the recommendation. Best wishes, Lucy.

5/5

Google

Nicholas and Chloe are very professional and considerate. They always come to meetings on time and respond emails in time. It was easy to work with them.

Yumei · 11 November 2019 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

5/5

Google

Thank you to Nicholas and the whole team for such wonderful service! We have dealt with them numerous times and the process has always been professional and efficient. Couldn’t recommend them more for all your letting and buying property needs!

Leanne · 11 November 2019 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Many thanks for the recommendation. Best wishes, Lucy.

5/5

Google

I have sent a number of clients to Scott Sowter and reap the rewards with the praise they give of him. Scott is my secret weapon when it comes to finding the right property for my clients, time and time again, regardless of area. Exceptional service EVERY time - its rare to come across someone who treats every single client like they are family, Its for this reason I will only ever recommend 1 estate agent, Scott Sowter.

Mel · 11 November 2019 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Thank you Mel for your kind 5* review of our local Austin & Wyatt team and in particular to the service given by Scott. It is great to read such positive reviews and recommendations from our clients. Kind regards, Mark

5/5

Google

I have dealt with Scott on many occasions over the years for both sales and lettings and found him to be efficient, professional and easy to work with. Competent at all aspects of his job and would definitely recommend. Having recently also dealt with his colleague Nicholas Anderson in Lower Parkstone I would happily return.

Mr · 11 November 2019 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Hi Mr Mervin, Thank you for the great review. I'm happy to hear you received very good service from Scott. I will pass on your kind comments to the entire branch team. Kind regards, Sarah

5/5

Google

I came to Scott after my property had been on the market with another local estate agency for a couple of weeks and had surprisingly generated very little interest. Immediately after instructing Scott to sell my house for me I received numerous viewings and sold my house the same week. As it should be! Scott was also incredibly helpful in resolving issues preventing exchange of contracts. I wouldn't be moving without Scott's hard work!

Kim · 11 November 2019 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Thank you for the great review . As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Scott and everyone involved at the branch. Kind regards, Sarah

5/5

Google

Searching for my home was proving difficult and then I received a call from Scott about a property he thought would be ideal for me and he wasn't wrong! His dedication and commitment to his clients has meant that the whole house buying process has been very straightforward, apart from a little mix up with house numbers! But, Scott went over and above to resolve the issue and I will very shortly be moving into my lovely new home in the centre of Ashley Cross, exactly where I have always wanted to be. Thank you Scott.

Amanda · 11 November 2019 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Wonderful to read such a glowing 5* review of Scott and our team at Austin & Wyatt, Lower Parkstone! I will make sure your kind review is forwarded to the team and I am pleased to see that you are loving your new home. Best wishes, Jackson.

5/5

Google

We recently completed the sale of our Property in Poole through your Branch in Ashley Cross, Lower Parkstone, Poole and have to say the service and help we received was superb from every angle and by everyone involved in the process from start to finish. Initially we chose Austin Wyatt through contact with Scott Sowter, which continued even when later Scott moved to Berkeley Homes we were more than ably assisted by Rob Love and the whole process completed by Hannah Palmer who was very much in the driving seat bringing this to a satisfactory conclusion. We should mention too Nicola Vorster for her contribution. There were a number of problems over almost 10mths and we're grateful for everyones contribution in driving this along, but no more so than Hannah Palmer during those final 3mths. As well as writing to you we have certainly endorsed this fact with all our former neighbours and will continue to endorse your service for years to come. John & Tim

Moff44uk · 11 November 2019 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Wonderful to read that you had a fantastic experience with our local Austin & Wyatt team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.

5/5

Google

Great estate agents, friendly and very helpful at all times. would recommend any time

Karen · 26 October 2019 · Austin & Wyatt Lyndhurst Sales

Agent replied · 24 October 2024

Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott

5/5

Google

This is my first time renting on my own and I was very apprehensive about it all, but Richard and Louise have made the process very simple. Thank you very much for making it easy.

Jade · 26 October 2019 · Austin & Wyatt Lyndhurst Sales

Agent replied · 24 October 2024

Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott

5/5

Google

Bonnie at Austen Wyatt organised a new tenant for our flat in Lyndhurst. We found the process very straightforward, great communication throughout and above all an excellent tenant. Thank you

Ray · 26 October 2019 · Austin & Wyatt Lyndhurst Sales

Agent replied · 24 October 2024

Thanks Ray for your kind review. Best wishes, Mark

5/5

Google

Fantastic agent - Michael and his whole team were exceptional. We tried several agents in the New Forest before coming to Austin Wyatt and i could not praise them enough. They really know how to sell, they are very proactive, they keep you posted all the time with proper feedback. I never had to chase them once. The change in activity and viewings within days of appointing them, after 6 months on the market with other agents, was dramatic. They didn't just land a lucky sale either, they worked incredibly hard to get the right buyers and the exact price we wanted, in a very difficult market. Micheal is a proper old-school agent who knows his trade very well and has great team around him. By far the best and most proactive agents in the Forest. 110% satisfied customer

Neil · 26 October 2019 · Austin & Wyatt Lyndhurst Sales

Agent replied · 24 October 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

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Questions about Austin and Wyatt

Which Austin and Wyatt office has the most reviews?

Poole (15 Adastral Square) has the most, with 265 reviews rated 5.0 out of 5, followed by Austin & Wyatt Canford Heath with 243.

Where are the Austin and Wyatt offices?

The 11 Austin and Wyatt offices, by town:

Has Austin and Wyatt won any awards?

Yes. In The Trusted Agent 2026 awards, Poole won Gold. At the ESTAS 2022 awards its branches won 1 Gold and 1 Best in County award. The group and its branches also won ESTAS awards in two earlier years.

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