Trusted Agent profile · Dorset and Hampshire

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Austin and Wyatt estate agents in Poole, Bournemouth, Christchurch and Poole, Bournemouth and 2 more

4.7

★★★★★ Excellent

1,796 reviews across 11 offices and 3 platforms

www.austinwyatt.co.uk/forsaleoffice/canford-heath/1063

Austin and Wyatt has 11 offices, in Poole (two offices), Bournemouth, Christchurch and Poole (three offices), Bournemouth, Southampton (three offices) and Lyndhurst (two offices) (Dorset and Hampshire). Together they have 1,796 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,790

Reviews on Google

All 11 offices

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I cannot speak highly enough about the excellent service that I received from Austin & Wyatt during the recent sale of our property. From the initial showings ...TG, 19 July 2017Read the review from sellers

Buyers1 review

5.0 / 5 Kyle was fantastic in helping to move the sale and purchase of my new house through as quickly as possible. All seems a lifetime ago now (3 months) but I ...Sarah, 31 January 2018Read the review from buyers

Our offices

Austin and Wyatt's 11 offices, most reviewed first. Each has its own page.

Latest reviews from every Austin and Wyatt office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Just wanted to say a massive thank you to Gobin at london road branch for helping us sell our flat. Always eager to help, very friendly and makes you feel welcome. Also shout out to Lainie-Mae for communicating with me regards the solicitors and thank you for all your help and support. We will sure to use you guys again when we purchase our next property. 😊🙏😊

Hasan · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Thanks for the wonderful 5* review and thank you for your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Been dealing with Natasha in the lettings team. Really happy with the service she has provided to me. Makes such a difference dealing with someone who actually knows what they are talking about. Now use Austin and Wyatt for my whole portfolio, no complaints from me

Liz · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Austin & Wyatt was the agent for the flat we rented recently. The extremely helpful team, Lisha and one more person( I don't know his name) were the team members who assisted in renting process. They provided excellent service. I am happy with their professional service.

Drisya · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We were very pleased with Austin & Wyatt. They came on as dual agents after another agent failed to sell the property. Gobind, Ryan & team made a very quick sale at a good price. They kept us informed at all times and made the experience very easy. We can't praise them enough!

Ann · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

Excellent service, helped me all the way through the process

Marie · 12 October 2023 · Austin and Wyatt Poole (20 Station Road)

Agent replied · 12 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Of all the agents we have been to, this office has always gone above and beyond to help us. Their communication has been great, they always listen to our needs, and they have been so kind and friendly throughout our process. Would highly recommend to anyone.

Jimmy · 12 October 2023 · Austin and Wyatt Poole (20 Station Road)

Agent replied · 12 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Absolutely superb. Extremely helpful and efficient highly recommended. The staff are helpful and knowledgeable 5 stars ⭐️

Trina · 12 October 2023 · Austin and Wyatt Poole (20 Station Road)

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service, helped me all the way through the process

Marie · 11 October 2023 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Absolutely superb. Extremely helpful and efficient highly recommended. The staff are helpful and knowledgeable 5 stars ⭐️

Trina · 11 October 2023 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Of all the agents we have been to, this office has always gone above and beyond to help us. Their communication has been great, they always listen to our needs, and they have been so kind and friendly throughout our process. Would highly recommend to anyone.

Jimmy · 11 October 2023 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 9 November 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

A very human experience with kind people who understand what hurdles there can be finding a rental property. Thanks very much.

Kate · 29 September 2023 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic . Would not even consider using another agent ! Don’t be fooled into saving a few pounds with a lesser company . Trust me you will not find a better company and you will end up with more money and with all the back up from professional enthusiastic staff . My thanks to both Charlotte and Nick . They worked so hard for me .

Peter · 29 September 2023 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

This agency is really good. Through the renting process I had interactions with Mrs Gem, Mr Richard and Mrs Louise. They are very kind, polite, and answered and explaned every question I had. They work quickly to get all paperwork sorted, so you can move in flat/house soon.

Barbara · 29 September 2023 · Austin and Wyatt Lyndhurst (Volunteer House)

Agent replied · 24 August 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Just completed the property purchase. The process has been taking close to 3 months. Ben Leaper is very helpful in the process as well as after-sale service. Highly recommended. / Alex

Popeye · 26 September 2023 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied · 25 November 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Would highly recommend Kyle and the team at Austin & Wyatt Canford Heath. From start to finish they have been proactive, responsive, honest and supportive throughout the selling process. There is no other estate agent I would use!

Stephanie · 26 September 2023 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied · 25 November 2023

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Alfie · 27 August 2023 · Austin and Wyatt Poole (20 Station Road)

Agent replied · 26 August 2024

Thank you for taking the time to leave us a 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Mary-Belle · 25 August 2023 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Ronsta_men · 25 August 2023 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Kirsten · 25 August 2023 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Tanya · 25 August 2023 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Chris · 25 August 2023 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Thank you for taking the time to leave us a 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great experience with the letting ladies

Tanya · 25 August 2023 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great team and very informative

Arron · 25 August 2023 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Staff efficient, friendly and helpful.

Diana · 25 August 2023 · Austin and Wyatt Bournemouth

Agent replied · 24 August 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Austin and Wyatt and its branches won ESTAS awards in three years, most recently 2022.

ESTAS winners in three years, the group and its branches: 2019, 2021, 2022.

ESTAS awards by year, 2019 to 2022

Source: ESTAS winners lists, as published, linked by year.

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Questions about Austin and Wyatt

Which Austin and Wyatt office has the most reviews?

Poole (15 Adastral Square) has the most, with 265 reviews rated 5.0 out of 5, followed by Austin & Wyatt Canford Heath with 243.

Where are the Austin and Wyatt offices?

The 11 Austin and Wyatt offices, by town:

Has Austin and Wyatt won any awards?

Yes. In The Trusted Agent 2026 awards, Poole won Gold. At the ESTAS 2022 awards its branches won 1 Gold and 1 Best in County award. The group and its branches have also won 3 other industry awards since 2019.

Reviews may appear on more than one platform.

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