Trusted Agent profile · Dorset and Hampshire

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Austin and Wyatt estate agents in Poole, Bournemouth, Christchurch and Poole, Bournemouth and 2 more

4.7

★★★★★ Excellent

1,796 reviews across 11 offices and 2 platforms

www.austinwyatt.co.uk/forsaleoffice/canford-heath/1063

Austin and Wyatt has 11 offices, in Poole (two offices), Bournemouth, Christchurch and Poole (three offices), Bournemouth, Southampton (three offices) and Lyndhurst (two offices) (Dorset and Hampshire). Together they have 1,796 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,790

Reviews on Google

All 11 offices

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Austin and Wyatt's 11 offices, most reviewed first. Each has its own page.

Latest reviews from every Austin and Wyatt office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I'm giving 5 star rating they sold my 23 years static caravan within two months. Marcus Hofmann was very professional and very confident that it will be sold. The photos Marcus took and the information about the caravan was professional. When Marcus was out I was assisted by Kyle and Ben. You are never left concerned what's happening, they update all the time. I'm very happy to deal with them, hopefully again his year. GOOD SERVICE WELL DONE

Cindy · 25 October 2023 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

We purchased a property in Canford Heath and Austin & Wyatt were the estate agents representing the sellers. It was a rocky road and Kyle (the estate agent) helped us through it admirably. He went out of his way on more than one occasion to both expedite and smooth the transition more than we could hope for, even to the point of taking the keys to the property for the removal men to gain access while we were stuck in traffic! Really quite exemplary service. If we ever decide to move again (and I certainly hope that isn't for some considerable time...), we will ask him to represent us without hesitation.

Chou · 25 October 2023 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

It’s really lovely to read another 5* review and your kind words. Many thanks, Lucy, Customer Relations.

5/5

Google

I'd like to recommend Austin & Wyatt very highly; they were very helpful at all stages of our sale with advice and assistance. Communication was excellent with regular updates as the sale progressed and sensible advice was provided when needed. Most of the office assisted with the sale in some way, including help with our ongoing purchase for a survey. All in all, a very effective and pleasant experience.

Simon · 25 October 2023 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

We would like to thank Kyle and his team for helping us to purchase our first home. Kyle was professional,knowledgeable and very helpful, he guided us through each step, answered all queries and always kept us informed. It was absolute pleasure to work with him. Highly recommended. Mansour & Maria

Mansour · 25 October 2023 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Austin & Wyatt were absolutely fantastic with the selling of our property. Kyle Nichols really helped us above and beyond what he needed to. He also really helped with the purchase of our new property and we don't know where we would have been without his help. He made a very fraught experience tolerable. A big thank you to all of the team.

Jan · 25 October 2023 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Following the initial meeting to appraise our home, we were delighted with Kyle’s approach. He was genuinely interested in us & to understand our rationale for selling together with our future aspirations. The whole meeting was relaxed & the communication first class. Knowledge of his business & the local area is second to none. Everything was on our terms & within our timescales & at no point was there any pressure. The photographer used was incredibly efficient & professional, adding to the quality of the whole experience. Kyle & his Team were always on hand as matters progressed to keep us updated & to answer any questions. I would not hesitate to use in the future & would highly recommend Kyle & his Team.

Paul · 25 October 2023 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Kyle was excellent throughout from the first meeting when he valued the property he portrayed a very reassuring professional approach, which remained throughout. He attention to detail and determined support during the final tricky ten days was also excellent. Kyle was excellent from start to finish. Markus and Linda were also very helpful and supportive at various points throughout the sale. Together they form an excellent team.

Junko · 25 October 2023 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

The sale of our family home was unfortunately not without its challenges as I’m sure Kyle will agree, however he went over and beyond with the greatest care, sensitivity and professionalism and for that we cannot thank him enough! Kyle put our minds at rest and was a huge comfort to my Mum and I in circumstances that were at times emotional and frustrating- yet Kyle did more than the job of any other estate agent I have ever dealt with and deserves all the good feedback possible! Kyle and his team really are a tremendous credit to the area and I would highly recommend to anyone and I will not hesitate to use them again- Thankyou Kyle and the team!

Natalie · 25 October 2023 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

We cannot express our gratitude enough to Kyle and his team. Our house buying was met with one hiccup after another. Kyle was there to hold our hand all the way liaising with all in the chain to try and speed things along. And we were the buyers of a bungalow he was selling. We have no hesitation in recommending this team and Austin Wyatt Canford Heath. They went above and beyond first class service. Thank you

Christine · 25 October 2023 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Austin and Wyatt Canford Heath We’re absolutely fabulous with my home purchase and supported me professionally and went beyond what’s expected to iron out issues from start to finish. The branch manger, Kyle was exceptionally knowledgeable, helpful and so friendly; house purchasing can be stressful, but Kyle ensured he supported the process towards a successful conclusion. I highly recommend this company and say a huge thank you to Kyle for going that extra mile to bring my dream new home in reality

James · 25 October 2023 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

A late review but one that’s definitely worth it. First time buyer last year and completely in the dark about the property world however Kyle at Austin and Wyatt was amazing. Made the whole process stress free and was always at the end of the phone or email when we needed him. I couldn’t recommend them enough. Thanks Kyle. We love our home and will be returning in the future

Laura · 25 October 2023 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Kyle from Austin & Wyatt made our first house purchase a breeze! He was incredibly helpful, always ready to assist, and extremely friendly. Kyle's expertise and knowledge were evident throughout the process. He guided us every step of the way, answering our questions and providing valuable insights. His attention to detail and commitment to our satisfaction were exceptional. Kyle's excellent communication skills kept us informed and reassured. We highly recommend Kyle as your agent for a smooth and enjoyable home-buying experience. Thank you, Kyle!

Kornel · 25 October 2023 · Austin & Wyatt Canford Heath

Agent replied · 24 October 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

JAFFA · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Thank you for leaving us a 5* review.

5/5

Google

Very professional and efficient as far as I have seen thus far.

Takaedza · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

From the first viewing with Ryan, We were pleased How professional he was. All pleased so far. Thank you

Mihyun · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

4/5

Google

In spite of the most difficult vendor ever Ms. Cunliffe persisted over the many months the purchase took remaining positive. Always helpful and cheerful

Michael · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Thank you for taking the time to leave us your review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

A massive Thank You to Lainie-Mae Cunliffe for supporting me going through the process of buying my perfect flat !She made whole process much easier and always went extra mile.Brilliant communication,professionalism and personal approach. Once again Thank you.

Monika · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

We chose Austin&Wyatt for letting our house.Both Connor and Lisha been very helpful from the beginning.We got all the information they supported us through the whole process.We are very grateful for them.Great service strongly recommended.

LEVENTE · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Lisha was the staff who helped me through all the moving process, it was amazing and a lot more easier. Communication was always easy and Austin & Wyatt team along with Connor has been a great help.🙂 …

Rsky · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Positive experience working with Gobind through selling our flat . Very efficient ,excellent communication skills all the way through. Highly recommended

Mansureh · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Many thanks for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We are extremely with the service we received from Austin & Wyatt. As first time buyers Gobind went out of his way to make the process smooth and effortless for us. We would highly recommend Gobind and the team. Thank you

Wobble · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Richard was my agent. Richard was amazing. Thanks a lot, no other words. The most satisfying experience never had renting in UK. All the other Agency I tried in Southampton before them, where delusional, rude and unprofessional. Waste of time Thanks again.

Dago · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Austin & wyatt was the agent for the apartment we rented recently. Whole team was very helpfull specially Connor and lisha was extremely helpful, open transparent and reliable throughout the whole process. They understand our needs from the very first moment. Was always available for our questions. I would like to thanks whole team of Austin & wyatt for what they did for us and specifically I’m very thankful to lisha and connor for there extra support and help.

R · 23 October 2023 · Austin & Wyatt Southampton Sales

Agent replied · 22 October 2024

Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Austin and Wyatt and its branches won ESTAS awards in three years, most recently 2022.

ESTAS winners in three years, the group and its branches: 2019, 2021, 2022.

ESTAS awards by year, 2019 to 2022

Source: ESTAS winners lists, as published, linked by year.

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Questions about Austin and Wyatt

Which Austin and Wyatt office has the most reviews?

Poole (15 Adastral Square) has the most, with 265 reviews rated 5.0 out of 5, followed by Austin & Wyatt Canford Heath with 243.

Where are the Austin and Wyatt offices?

The 11 Austin and Wyatt offices, by town:

Has Austin and Wyatt won any awards?

Yes. In The Trusted Agent 2026 awards, Poole won Gold. At the ESTAS 2022 awards its branches won 1 Gold and 1 Best in County award. The group and its branches have also won 3 other industry awards since 2019.

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