Acorn estate agents in Bexleyheath, London, Dartford and 1 more

★★★★★ 5/5

Google

I cannot praise Beth and the team at Acorn enough. From start to finish, Beth was brilliant, helpful, knowledgeable, and always accommodating. She was a absolute pleasure to work with, and her professional, honest approach sets a high standard. Highly recommended to anyone looking for a top-tier estate agent!

Ioannis · 11 August 2026 · Acorn London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

I had a great experience buying my first property in London with Beth and Acorn Estate Agents. Beth is very knowledgable and was always very helpful and patient with our requests. She helped get our questions answered by the sellers, communicated updates clearly, followed up with both our and the sellers solicitors frequently to get updates and helped us throughout the entire journey, always going the extra mile.

Nicky · 11 August 2026 · Acorn London (116-118 Bermondsey Street)

★★★★★ 1/5

Google

Put in an offer which was accepted then received an email stating that purchase fell through. Lied and stated that it had been discussed on the phone which it had not. Dealt with us like we were buying a pair of shoes not a house! Hope to never deal with Louise ever again. Written an email to the area manager because the handling of the whole thing has been an utter disgrace. Constantly sounded frustrated that our house wasn’t selling quick enough - look at the state of the economy - houses aren’t exactly selling in a week! Anyway, if I do ever have to buy a house through Acorn, will be specifying who I do NOT want to deal with. Nonsense behaviour

Tolu · 11 August 2026 · Acorn London (153 Lewisham High Street)

★★★★★ 2/5

Trustpilot

Experience as a buyer

As a buyer, my experience with Acorn Sydenham was mixed at best. First of all, a warning: They make you pay a mandatory £90 fee to complete identity checks - an amount which is way above most other estate agents (quite a few do this for free). Sellers, be aware that your buyer will have to pay this, with no advance warning. The second thing was just the lack of communication between team members. I had 3 different people contacting me, all basically with the same information, clearly not talking to each other. Inevitably, as they're an estate agent, most of this was in the form of phone calls. The information they were conveying (the state of garden ornaments, or requests for information that should go through the conveyancers) could easily have been communicated via email. At best I'd say they didn't get in the way too much, but it's telling that they were the one point of frustration in an otherwise very smooth sale.

Tom · 30 July 2026 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Google

I've recently moved into a new flat with Acorn, and it's been a really positive experience throughout. Tunde has been a huge support throughout the process of finding a new flat, as well as through every step of the application and moving process - going above and beyond. Really grateful to Tunde and the team at Acorn!

Sean · 13 July 2026 · Acorn London (128 Rushey Green)

★★★★★ 1/5

Google

Rating only, no written review.

Sujit · 13 July 2026 · Acorn London (128 Rushey Green)

★★★★★ 5/5

Google

Isabel from acorn was great , very friendly and is always happy to explain anything I needed answering, very satisfied with there services so far , thank you

Charlene · 11 July 2026 · Acorn Dartford

★★★★★ 3/5

Google

* Poor Communication and Unnecessary Delays * My Worst Experience with a Letting Agent * Great at Winning Business, Poor at Delivering It! My experience with Accor Letting Agents was extremely disappointing and, to be honest, very stressful. The process took around five months, during which calls and emails regularly went unanswered. The initial marketing of my property was poor, with an inaccurate description and the main photograph showing the rear entrance to the block rather than the front-facing apartment overlooking the park, the property’s biggest selling point. I ended up rewriting the description myself and supplying better photographs, making the balcony view the main image. Once instructed, communication became very slow. What was presented as “another week” repeatedly turned into another month, leaving me feeling strung along. There appeared to be very little internal communication between staff, and I often had to chase for updates. Ironically, the only prompt contact I received was when additional fees or payments were required. They were excellent at pitching for my business, but the service that followed fell well below my expectations. Based on my experience, I would not use them again and cannot recommend

Paula · 11 July 2026 · Acorn Dartford

★★★★★ 1/5

Google

Worst estate agency experience I've ever had (and I've worked with a good few). Three weeks waiting for memorandum of sale to be issued, after lots of chasing and reminding. Another three weeks just to be told by my solicitor that he is yet to receive confirmation from the seller’s solicitors they are instructed on the sale. Thankfully, by that point the survey arrived, showing that the property I was looking to buy was infested by rats, the roof was likely leaking as a result of poor maintenance, and a variety of other issues that could have been spotted and addressed by a more professional agent. Acorn also make you pay for their ID service when you make an offer - somehow the other agencies manage without this scam. Avoid at all costs!

Maria · 11 July 2026 · Acorn Erith

★★★★★ 5/5

Google

Best agents I have ever dealt with! So accommodating and friendly. The process was so smooth and that is a big thank you to Carly and Shem! ☺️

Alice · 11 July 2026 · Acorn Erith

★★★★★ 5/5

Google

Vicky went above and beyond to help us secure our tenancy for our new property, she was always professional and helpful, even though I work a night shift, she accommodated this and we could not have asked for a better agency. Thank you

Claire · 11 July 2026 · Acorn Erith

★★★★★ 5/5

Google

Hi Northumberland is the best branch ever I have experienced it because I was looking for 3 bed house but I was struggle to find affordable then I have visit Northumberland branch and inside I visit vicky who show me house and I visit she helped me step by step vicky is the person who helped me to get my house with my kids so I recommend 100 percent that vicky will not disappoint you she will help you with anything that you struggle she is the person who will provide you your dream house thanks a lot a lot to vicky and Northumberland branch!!!!

Shiralam · 11 July 2026 · Acorn Erith

★★★★★ 5/5

Google

Amazing team! Carly and Adalina are incredibly professional, friendly, and always willing to help with anything no matter how big or small. Their excellent customer service and positive attitude made the whole experience a pleasure. Highly recommend

John · 11 July 2026 · Acorn Erith

★★★★★ 5/5

Google

I would definitely recommend this estate agents the lovely girl Carley was amazing!

Max · 11 July 2026 · Acorn Erith

★★★★★ 5/5

Google

Vicky Chisholm was extremely amazing right from the word go .She represented Acorn Northumberland Heath very well . Aside her professionalism she was extremely helpful and very supportive through out from viewing to finally renting . Explained each step and process clear and concise. She never hesitated to reach out if unsure of anything. I would recommend her and the Northumberland Heath branch .Amazing service and staff .

Isla-saint · 11 July 2026 · Acorn Erith

★★★★★ 5/5

Google

Cameron was excellent from the very beginning. He showed us the property and made the whole renting process smooth and straightforward. He was always friendly, professional, and available whenever we had questions or needed assistance. His communication was prompt and helpful, and we felt well supported throughout. I would highly recommend Cameron and the Acorn team. Thank you for all your help!

Raffaella · 11 July 2026 · Acorn London (325 Kennington Road)

★★★★★ 5/5

Google

Beth and the team at Acorn were always friendly and helpful. They never pressured us into a decision and always offered help and support when we needed it. Good communication, responsive and calm, and it felt like they were genuine about wanting to help us. Everyone they put us in touch with for the purchase process performed very well. I happily recommend them.

Musa · 11 July 2026 · Acorn London (116-118 Bermondsey Street)

★★★★★ 5/5

Google

Rating only, no written review.

Penn-Lea · 11 July 2026 · Acorn London (116-118 Bermondsey Street)

★★★★★ 1/5

Google

Rating only, no written review.

Sujit · 11 July 2026 · Acorn London (153 Lewisham High Street)

★★★★★ 2/5

Google

Arikson was great to work with when we made our initial offer but once we were passed to the sales progression team things became much more difficult. They were continuously saying things like ‘yep will get right on that’ and then ignoring me for a month.

Amelia · 11 July 2026 · Acorn London (153 Lewisham High Street)

★★★★★ 5/5

Google

Tunde was absolutely amazing in helping me find a place to stay. From start to finish, he was patient, professional, and genuinely cared about finding the right place for me. He made the whole process smooth and stress-free, always keeping me updated and answering every question quickly. I truly appreciate his honesty, dedication, and support throughout. I couldn’t have asked for a better experience, and I highly recommend Tunde to anyone looking for someone reliable and helpful when searching for a home. Thank you again for everything!

Zainab · 13 June 2026 · Acorn London (128 Rushey Green)

★★★★★ 1/5

Google

Booked for a property valuation. My tenant took time off work. They didn't show up because the tenant didn't pick up her phone to 'reconfirm' the already confirmed appointment because she was working. They did not explain that they would not show up, nor even mention that appointments needed reconfirming after initially confirming them. When my tenant called their office to rebook, they were rude to her despite her taking time off work and them not showing up to their appointment. A waste of everybody's time.

M · 13 June 2026 · Acorn London (128 Rushey Green)

★★★★★ 5/5

Google

Rowan worked tirelessly to help us get our flat purchase over the line. We had extra viewings, had some rubbish removed from the flat after we asked him to, and he answered every email promptly. He even drove to meet us, after 5pm to hand over the keys when we couldn't find parking! what a star!

Nancy · 13 June 2026 · Acorn London (128 Rushey Green)

★★★★★ 5/5

Google

I would recommend Acorn at Catford for anyone wishing to sell or buy a home, the team are true professionals and have so much local knowledge, they go over and above to get you the right buyer and take time to understand how important it is by finding the right prospective buyer for the right property, Dami and Rowan worked tirelessly to sell my property and secured a great buyer, highly recommend them.

Claudine · 13 June 2026 · Acorn London (128 Rushey Green)