Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe recently purchased a property from Acorn Estate Agents Brockley branch and found the whole experience very satisfying. All the staff that assisted in the purchase were very helpful to us throughout the process and any minor problems were quickly resolved. I would recommend anyone to take advantage of the great service they offer.
Barry · 17 June 2017 · Acorn - Bexleyheath London (409 Brockley Road)
★★★★★ 5/5
GoogleVery friendly and welcoming business.
I wanted to rent a place and the staff were very accommodating - viewing process was easy as pie.
James · 16 June 2017 · Acorn - Bexleyheath London (98 Lordship Lane)
★★★★★ 4/5
GoogleWas happy to get some advice the other week without getting over sold to like I usually do when I pop in to estate agents. Martin was helpful and other guy polite (didn't catch name). May pop back when I'm more clear on what my situation is for a move later in this year.
David · 16 June 2017 · Acorn - Bexleyheath London (98 Lordship Lane)
★★★★★ 5/5
GoogleRating only, no written review.
San · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
★★★★★ 5/5
GoogleVery good experience with Acorn, very helpful, always keeu us update.
Ming · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
★★★★★ 5/5
GoogleCannot recommend highly enough...
Very profesional, efficient, courteous and friendly.... and even though it was not a straight forward sale ....due to probate .... it was made hassle and stress free for me. ....Thank you Jack !
Paula-Jane · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
★★★★★ 5/5
GoogleJack R was very helpful throughout our move. Even helped us measure up for our sofa! Thanks very much.
Tom · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
★★★★★ 5/5
GoogleYesterday I completed on my Flat and I must say the support and assitance that I recieved throughout the process was excellent. I dealt with Ross and he ensured that all my questions were answered quickly and even went the extra mile enquiring about flooring.
Jessica · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
★★★★★ 5/5
GoogleThe service received during our recent house purchase was fantastic. Jack Rampling helped speed up our completion by answering all our queries promptly and efficiently. I wouldn't hesitate to recommend!
Karen · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
★★★★★ 2/5
GoogleThe people I have dealt with via email/phone/in person previously we're friendly, albeit a little snippy which I assume was due to the amount of work at the time. I didn't mind too much though as I loved the flat.
Once the circumstances weren't in favour of a "sell" (or rent rather in this case) I have been completely blanked, both by email and phone. Appreciate that they are in the business to make money, but this is not how you treat someone who might return to the branch later down the line.
I won't be back.
M · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Thanks "MM" for bringing this to our attention. I would be really grateful if you could perhaps email me some details so that I can look into the issues in a bit more detail.
Thanks
Andrew Roberts - Customer Relations Manager
Andrew.roberts@acorngroup.co.uk
★★★★★ 1/5
GoogleFrom the moment this agency was in charge of the flat where we used to live, everything has been a disaster. there is no communication between agents and they do not respect any rule or privacy. The flat was left to rot with us inside! When we handed in our notice they started coming for viewings unannounced, without knocking but simply by letting themselves in! They do not look after the tenants but only after their greedy landlords and they do not know the properties they are selling. the best was when they sent me a rather rude message demanding my rent that was overdue... which WASN'T as I had left already two months prior to their call! they have no systems or procedures in place. Morale: spend more money, but deal with a serious agency!
Paola · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
Agent replied · 12 June 2024
Dear Paola. I am sorry to hear about your recent experience. I would very much like to discuss this with you. I obviously have your contact details on file so will contact you direct. Andrew - Customer Relations Manager
★★★★★ 4/5
GoogleI have limited previous experience with House Agents, but I thought the service Ross at Acorn provided was very good. He was always helpful & proactive, & reassured us when we were anxious.
I would happily recommend him.
Christopher · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
★★★★★ 5/5
Googlei would just like to say what fantastic service I have received from the team at Acorn in Lewisham in what has been a challenging sale. They have been supportive informative and paid attention to detail. they have excelled in communication and I would defiantly recommend this company if you are planning on selling , letting or buying
Denise · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
★★★★★ 5/5
GoogleAcorn have been brilliant in helping us purchase our first home. Jack Rampling in particular has been so helpful, amazing communication from start to finish and always willing to go the extra mile to make everything as easy and smooth as possible.
Eleanor · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
★★★★★ 5/5
GoogleAcorn estate agents have made buying my first property easy and stress free, Jack was so helpful and went above and beyond throughout all stages of the process, he was great at keeping me updated and provided me with regular milestones as well as chasing solicitors on my behalf. I would recommend acorn to anyone buying a property and will definitely be using their expertise when I sell in the future
Anna · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
★★★★★ 5/5
GoogleWe highly recommend not only Acorn as a company but in-particular Josh Hamlin. Our company decided to use Acorn to rent our 8 new build flats. He was efficient, professional and helpful. He expertly dealt with viewings and always responded well to any questions and kept us informed at every step. I cannot emphasis enough how pleased we were and would definitely recommend Acorn.
Laura · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
★★★★★ 5/5
GoogleI had a great experience with Acorn when purchasing my property. There was great communication from the staff; all my queries were answered with pace and in a professional manner. I don't believe I ever had to chase for any outstanding information that I requested. In particular Jack Rampling, my sales negotiator, was a pleasure to deal with. I'd highly recommend this branch.
Rosh · 14 June 2017 · Acorn - Bexleyheath London (153 Lewisham High Street)
★★★★★ 1/5
GoogleRating only, no written review.
Steven · 14 June 2017 · Acorn - Bexleyheath London (278-280)
★★★★★ 1/5
GoogleRating only, no written review.
Stefano · 14 June 2017 · Acorn - Bexleyheath London (278-280)
★★★★★ 1/5
GoogleRating only, no written review.
B · 14 June 2017 · Acorn - Bexleyheath London (278-280)
Agent replied · 12 June 2024
Hi. Could I ask you to expand on your reason for leaving just 1 * please. Thanks. Andrew
★★★★★ 5/5
GoogleBrilliant service - Brenden is a consummate professional and works well for both seller and buyer (I am a buyer)
Aroister · 14 June 2017 · Acorn - Bexleyheath London (278-280)
★★★★★ 5/5
GoogleVery happy with Acorn's service, especially Brendan's help chasing the solicitors who were absolutely rubbish on both sides
Marc · 14 June 2017 · Acorn - Bexleyheath London (278-280)
★★★★★ 4/5
GoogleRecently rented through this Acorn, could not be any happier with their helpful service and staff's. Only gave 4* as there's always room for improvement, however everything went smoothly and thanks to them I'm enjoying my new place!
Ling · 14 June 2017 · Acorn - Bexleyheath London (278-280)
★★★★★ 5/5
GoogleBranch were really helpfull with both the sale of my house and the purchase of my new property. Went above and beyond what I expected and helped me get my dream home. Meant so much to me. Will definitely use them again.
Tommy · 14 June 2017 · Acorn - Bexleyheath London (278-280)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.