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Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

4.2

★★★★★ Great

4,633 reviews across 11 offices and 4 platforms

reedsrains.co.uk

Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,633 reviews on four platforms, rated 4.2 out of 5 overall.

Google logo

4.7 / 5

2,501

Reviews on Google

All 11 offices

Facebook logo

4.2 / 5

29

Reviews on Facebook

All 11 offices

Yell logo

3.2 / 5

9

Reviews on Yell

All 11 offices

Trustpilot logo

2,094

Reviews on Trustpilot

Business-wide

Our offices

Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.

Latest reviews from every Your Move & Reeds Rains Rogers Stewart office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Friendly helpful service. This branch has been brilliant during my purchase of a property.

Steve · 28 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham City

Agent replied · 23 January 2024

Hi Steve, Thank you for your kind words. Its been a pleasure to work with you and we are happy to offer you continued support for your purchase. Thanks, Deb and Hannah

5/5

Trustpilot

Very good Customer Service

Very good Customer Service - not been an easy ride but Kelly made it a lot smoother and was always available to chat or help with good advice. Even when my confidence was at a low ebb she gave me more confidence.

Michael · 27 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

I want to thank you for all your help

I want to thank you for all your help. You managed to sell it really and I am really pleased with the price. So thank you very much. I am so happy with the work you all did.

Customer · 27 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Everyone at Reeds Rains in Grimsby were…

Everyone at Reeds Rains in Grimsby were brilliant especially Sophie and Jess. I put the house on the market and it sold straight away. It was my divorce that made the process far slower but they were amazing and kept in touch. They were so nice. Thank you for everything 😊

Debby · 27 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Absolutely fantastic service

We recently bought our first house that was marketed by Reeds Rains St Helens, and cannot recommend them highly enough. Jane Kerrigan in particular was fantastic, and responded to all our enquiries very quickly, and was great at dealing with the solicitors and speeding things along. We will definitely be using them again in the future, and would advise anyone else to do so also!

Noah · 26 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Professional Service

From our first meeting with Reeds Rains we have found them extremely helpful and professional. Great service and answered any queries we had promptly. Would recommend to anyone selling a property.

Susan · 21 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

This company keeps their clients…

This company keeps their clients involved at every stage for viewings and the sale of your property. The staff at the Bridlington branch are superb!! They are helpful polite and friendly whenever they contact you! What else could you ask for?

Jane · 21 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

1/5

Trustpilot

They did not listen to how I wanted to…

They did not listen to how I wanted to have the house listed. Plus they named my ex in all the emails they sent, plus informed him of any offers before myself, yet it is myself who will be paying them, not my ex of five years.

Angel · 20 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

Agent replied · 23 October 2024

Hi Angel,Unfortunately, we have to keep both parties(yourself and your ex partner) informed as on the land registry it is a joint ownership and we are legally obliged to do so.Regards,Reeds Rains

4/5

Trustpilot

We found those we dealt with courteous…

We found those we dealt with courteous and helpful at all times. On one occasion we had someone attend for a viewing who we hadn't been informed about. But this might not have been the fault of the office. Overall very happy with the service.

Customer · 20 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Simply the Best - Hartburn Team

The Team in Hartburn office have been amazing, I cannot express my gratitude enough to them all. Outstanding service, caring, sensitive and overall made my experience a smooth, happy occassion.If anyone needs to sell, rent or purchase a House please please use Hartburn Team.You are truly the best agents in the North East.

Anna-Marie · 20 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Big THANK YOU to Reed Raines Yardley

We have been very satisfied with all the help and advice we have received from Mark and the rest of the Reed Raines team during the valuation, marketing and selling of our property. They have answered all our questions and queries, nothing has been too much trouble for them.Thank you

Barbara · 19 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Couldn’t of asked for anyone better…

Couldn’t of asked for anyone better then Abbie and Lorraine at Rotherham office from start to finish I have been in touch with them maybe every day in a week to get a update I completed my transfer over to one of their properties in a week From meeting Abbie on last Saturday at the property to look around I had a gut feeling I found my new home I told her my house was up for sale and didn’t want to pay other months rent and her and Lorraine made sure I didn’t have to by making sure I had my keys today (following Saturday)Would highly recommend this company

Sarah · 15 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

1/5

Trustpilot

USE AT YOUR RISK!!!!!!!!!

THIS IS THE TRUTH AND NOT ANYTHING ELSEYOU HAVE HIDDEN THIS REVIEW BECAUSE YOU KNOW YOU WERE IN THE WRONG. DEFINITELY NOT WORTH ONE STAR. THIS FIASCO STARTED IN AUGUST 2021 UNTIL FEBRUARY 2022.DO NOT USE REEDS RAINS HOLDERNESS ROAD HULL, UNLESS YOU WANT TO BE TOLD LIES, YOUR INSTRUCTIONS IGNORED AND DENIED YOU TOLD THEM, YOUR PROPERTY LEFT UNSAFE. THE MANAGER S GOFORTH, IS A BENT, TWO FACED CREATURE, DOESN'T KNOW WHEN HE IS LYING AND WHEN HE IS TELLING THE TRUTH, VERY RUDE, AND AT TIMES, THREATENING, VERY UNSYMPATHETIC. I WOULD NOT RECOMMEND THIS HORRENDOUS, INCOMPETENT, DISRESPECTFUL SET UP. I CERTAINLY WOULD NOT TRUST THEM WITH THE SALE OF A DOLLS HOUSE.

ANN · 15 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

Agent replied · 23 October 2024

Hi Ann, Sorry to read your review. We aim to provide exceptional service to all our customers. If you would like to provide more information regarding your experience with us please email marketing@reedsrains.co.uk and we will be able to look into this matter further. Kind Regards

1/5

Trustpilot

the Worst property agency in Liverpool I ever met

I complained about my bad experience in Reeds Rains many many times ( by phone, by email and in person ) but no one could offer any help. What happens ? The letting contract ended more than 1 month and I am asking for my 200 pounds deposit back. They ignored me. How can I get my money back ? What kind of customer service are they providing ?

F · 14 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

Agent replied · 23 October 2024

Hi there,I'm sorry to hear that you've had a bad experience with Reeds Rains.I have sent a request for more information so that I can look into this matter further. The request will come from Trustpilot.Regards,Reeds Rains

1/5

Trustpilot

Quite happy to see you homeless

I Agreed on a let with the Bamber Bridge office for a property in Bamber Bridge. I completed the application process and paid the admin fees. I gave notice on my current property and arranged a transfer of utilities etc.2 weeks before my moving date, they advised the landlord had changed his mind and cancelled my application. The olive branch was an offer of a property £300pcm more expensive.I'm now scrambling try to find somewhere to live as i'm working away next week and which leaves me a week before i'm homeless.Thanks for nothing.

Matt · 13 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

Agent replied · 23 October 2024

Hi Matt,We sincerely apologize for the distress and inconvenience caused by the sudden change in the status of your application. We understand the frustration and the difficulties you are facing in finding alternative accommodation within such a short timeframe.I have sent a request for more information so that I can look into this matter further. The request will come from Trustpilot.Regards,Reeds Rains

4/5

Trustpilot

Thought you dealt with everything well…

Thought you dealt with everything well apart from lack of staff in your sales team to answer phone or queries, and didn't ring back as promised because of this, otherwise very happy so far .

Richard · 12 April 2023 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Google

Thanks to the team at Your Move Darlington for helping me with my move

Piotr · 12 April 2023 · Your Move Darlington

5/5

Google

Liam dealt with my tenancy brilliantly, he was really helpful and a really nice guy

Jackie · 12 April 2023 · Your Move Darlington

5/5

Google

Liam Wright was highly proactive in finding a tenant for my property and did a great job getting the right tenant in a short period of time. Excellent communication throughout the entire process with a pragmatic approach to solving any issues that arose. Liam proved himself to be a trustworthy partner always delivering on his word. Look forward to working together moving forward and highly recommend to any Landlord looking for a reliable and friendly property agent.

Callum · 12 April 2023 · Your Move Darlington

5/5

Google

All of the team at Your Move Darlington have been outstanding in my recent move. Thank you to Fiona and Stacey for accommodating my viewings and handover. Special shout out to Liam who has been extremely helpful throughout, even replying to messages on an evening and a weekend! Top class service all round. Can’t recommend them highly enough. Many, many thanks.

Andy · 12 April 2023 · Your Move Darlington

5/5

Google

Could not thank Clark enough for his professionalism throughout my house sale even when things got a bit stressful he was supportive and understanding the whole time. Clark is an asset to Reeds Rains Scarborough 5 star service all the way. Thank you Clark

Debbie · 12 April 2023 · Reeds Rains, Scarborough

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.

EA Masters winners in three years, the group and its branches: 2021, 2022, 2025.

EA Masters by year, 2021 to 2025

Source: EA Masters winners lists, as published, linked by year.

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Questions about Your Move & Reeds Rains Rogers Stewart

Which Your Move & Reeds Rains Rogers Stewart office has the most reviews?

Durham has the most, with 2,248 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,071.

Where are the Your Move & Reeds Rains Rogers Stewart offices?

The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:

Has Your Move & Reeds Rains Rogers Stewart won any awards?

Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.

Reviews may appear on more than one platform.

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