Every review we hold for the Darlington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Your Move Darlington during the recent sale of my property. The whole team were excellent from the very start of the listing, through the viewings, and right through to when the offer was accepted.
Hannah was absolutely excellent. She is incredibly warm, professional, and approachable, and her communication throughout has been outstanding. She has explained everything clearly, kept me fully informed, and made the whole process of getting my house to market feel easy and stress-free.
A special mention must go to Allyson, who worked closely with my buyer and was absolutely superb throughout the process. Communication was excellent at every stage, I was always kept fully up to date, and she ensured that both myself and the buyer had everything we needed, which made the process feel smooth and well managed.
The professionalism, responsiveness and support from the team really stood out, and I wouldn’t hesitate to recommend Your Move Darlington to anyone looking to sell their property.
Charlet · 16 March 2026
Agent replied · 27 January 2026
Dear Charlet, thanks for taking time to give us a 5 Star Review. It is much appreciated. Hannah is delighted to get such great feedback.
Kind Regards, David James, Branch Manager, Your Move Darlington.
★★★★★ 5/5
GoogleI have just bought my first house through your move and they made the whole experience a breeze all while keeping it exciting! Buying my first house at 22 proved quite difficult at first when other estate agents would speak to my parents rather than me or not take me seriously. This completely changed from the minute I viewed my property with YourMove. The man that showed us round was lovely and made lovely suggestions and gave loads of ideas for the property which was brilliant to hear as a first time buyer with zero experience. I spoke to Sharon the most who just made my experience the best and made me feel so comfortable no matter how stupid the questions were! Sharon is such a lovely lady both work wise and to generally chat to and nothing is ever too much to ask. She is absolutely amazing at her job and can’t fault her on anything at all. She consistently kept me up to date on everything that was happening even sending emails while I was at work when I couldn’t answer my phone which was lovely for her to go above and beyond. She made me feel so comfortable and confident throughout the whole experience and I am so thankful to her and will forever remember everything she has done for me. Everyone else I have spoken to at your move including allyson were lovely and again nothing was too much to ask. They were all very kind and chatty and just such a lovely team of people that I cannot pick a fault with at all. Thankyou so much to the whole team for everything. You have made my first experience the best and I will forever recommend you. Xx
Gemma · 13 March 2026
Agent replied · 13 April 2026
Dear Gemma, thank you so much for taking the time to give us such a lovely 5 Star Google Review. It is great to get such positive feedback about the team and the service they provide at Darlington. Sharon is delighted to get a special mention. Kind Regards, David James, Branch Manager, Your Move Darlington.
★★★★★ 5/5
GoogleAlthough I was the purchaser and not the client paying for the service, I was very impressed with Your Move Darlington, particularly Sharon, who I dealt with throughout the transaction.
Sharon was professional, responsive and helpful at every stage. Communication was clear and timely, and they were proactive in helping to keep the process moving between all parties. Any queries I had were dealt with promptly and courteously, which made the overall experience much smoother.
Even though I wasn’t their direct client, I felt well supported throughout the purchase and would happily recommend Your Move Darlington and Sharon in particular based on my experience.
James · 13 March 2026
Agent replied · 13 April 2026
Hi James, thanks for taking the time to comment about our service in your kind 5 Star Google Review. It is much appreciated. Sharon is delighted to get such positive feedback about the service provided.
Kind Regards, and all the very best in your new home, David James, Branch Manager, Your Move Darlington.
★★★★★ 5/5
GoogleSharon from Your Move was outstanding throughout the entire process. She kept me fully informed at every stage, promptly updating me on all communication with the buyer. She arranged and conducted viewings efficiently, and always provided detailed, helpful feedback afterwards so I felt completely in the loop. Sharon was very easy to talk to and her sense of humour put me at ease when discussing some issues around the sale.
The photographs and online video which were produced by Hannah were extremely professional and really showcased my property in the best possible light, highlighting its strengths and making it very appealing to prospective buyers. She informed me exactly what she was trying to achieve and the outcome of the finished product certainly emphasised this.
I wouldn’t hesitate to recommend Your Move to anyone considering selling their home or buying a new one. The service has been informative, proactive, and highly professional from start to finish.
David · 13 March 2026
Agent replied · 13 April 2026
Dear David, thank you very much for taking the time to submit a 5 Star Google Review, it is much appreciated. It is great to read your positive and complimentary comments and Sharon is delighted to get such positive feedback.
Kind Regards, David James, Branch Manager, Your Move Darlington.
★★★★★ 5/5
GoogleWe cannot recommend Hannah at Your Move highly enough. From the moment she first viewed my parents’ property, her professionalism and genuine care truly stood out. She arranged professional photographs and provided outstanding, honest advice throughout the entire process.
During my mum’s illness, Hannah regularly checked in with sincere compassion and comforting words, which meant more to us than we can express. That level of kindness is rare and was deeply appreciated during what could otherwise have been a very stressful time selling a property.
Your Move is an outstanding company, and Hannah is an exceptional representative. Alongside Sharon, Allyson, and the wider team, their knowledge, guidance, and support were second to none. Thanks to their expertise, our family sold the home within a great timeframe and successfully secured their dream home.
We will be highly recommending Hannah and the Your Move team to all our friends and family.
Emma · 13 March 2026
Agent replied · 13 April 2026
Dear Emma, thanks for taking the time to submit your 5 Star Google Review, it is much appreciated. It is great that you have had such good service, and Hannah is delighted with your comments.
Kind Regards, David James, Branch Manager, Your Move Darlington.
★★★★★ 5/5
GoogleMy experience with Hollie at yourmove in Darlington has been exceptional.
Hollie has gone above and beyond to help myself and my sister to secure properties suitable for us. Even after the sale of one house fell through, she continues to help us in our process. She is lovely and very friendly, extremely helpful and patient, always responds to texts and calls promptly, even after hours. Absolutely fantastic, couldn’t recommend Hollie enough.
Thank you soo much.
Aisha Patel
Aisha · 13 March 2026
Agent replied · 13 April 2026
Thank you Aisha for your kind comments for Hollie, our Lettings Valuer Manager. I am so pleased she has been able to assist you and your sister in your search for investment properties.
Many Thanks,
Jenny
Lettings Manager
★★★★★ 5/5
GoogleWe just bought the house through the Your Move and it was a lovely experience dealing with them. Allyson was very professional and very supportive throughout the process. It was our first time and we were not sure for a lot of things but Allyson kept guiding us and made sure I understood all the things. I am very happy with their service. Would love to see Allyson again and work with her in future. Thanks
Muhammad · 23 March 2026
Agent replied · 13 April 2026
Dear Muhammad, many thanks for your kind 5 Star Google Review. It is much appreciated. Allyson is delighted to get a mention.
Kind Regards, David James, Branch Manager Your Move Darlington.
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
We would highly recommend Your Move especially Sharon Sapsford who was allocated our contact - Sharon was absolutely outstanding from start to finish. Her communication was exceptional, constant updates, clear reassurances, and always adapting contact to suit us. Sharon showed genuine kindness and consideration, particularly around illness, which went far beyond what we ever expected and made the whole process feel supportive and stress-free.
She was always available, always returned calls, and her knowledge and professionalism gave us complete confidence every step of the way. Nothing was ever too much trouble, and it was clear she truly had our best interests at heart.
Thanks to Sharon, we managed to secure the house of our dreams. We are totally impressed and have already recommended Your Move to friends and family without hesitation. An exceptional service from someone who genuinely cares.
Thank you so so much
Karen and Michael x
Michael · 13 February 2026
Agent replied · 13 April 2026
Dear Karen and Michael, thank you for taking the time to give us a 5 Star Google Review. Sharon is delighted to get such positive feedback. It is very much apprecated. All the very best in your new home.
Kind Regards, David James, Branch manager, Your Move Darlington.
★★★★★ 5/5
GoogleA wonderful experience buying our new family home thanks to Sharon at your move Darlington. Nothing but helpful and supportive every step of the way. Absolutely couldn't have managed without her, communication was forthcoming, always followed up on tasks and liaising between all parties saved us so much headache! Sharon you do a wonderful job and should be very proud of the service you offer, thank you so much - the Butterworth family xx
Katie · 13 March 2026
Agent replied · 13 April 2026
Hi Katie, many thanks for your 5 Star Google Review. It is is great you have had a positive experience and good service from our team. Sharon is delighted to get the feedback All the very best to you and your family.
Kind Regards,
David James, Branch Manager, Your Move Darlington.
★★★★★ 5/5
GoogleI have been extremely impressed with the manner and professionalism that Hannah dealt with my interest in selling my house .She is efficient, paid attention to detail and prompt. Having been in senior leadership director positions in a service industry setting for the past 35 years I can easily spot exceptional people and Hannah is certainly one.Hannah you are a credit to your move and thank you
Austin Gordon
Austin · 13 March 2026
Agent replied · 13 April 2026
Dear Austin, thank you for taking the time to submit your 5 Star Google Review and your comments on the service you have received from Hannah, she is delighted to get such positive feedback from you. Once again,many thanks.
Kind Regards, David James Branch Manager, Your Move Darlington.
★★★★★ 5/5
GoogleSharon was fantastic from start to finish and made the whole selling process feel smooth and stress-free. She kept me well informed at every stage, was always professional and approachable, and went above and beyond to get everything moving quickly. I really appreciated her honest advice and great communication throughout. I wouldn’t hesitate to recommend Sharon to anyone looking to sell their home.
Shaun · 13 February 2026
Agent replied · 13 April 2026
Dear Shaun, many thanks for your kind 5 Star Google Review, it is much appreciated. Sharon is over the moon with your comments. Kind Regards, David James, Branch Manager, Your Move Darlington.
★★★★★ 5/5
GoogleHannah and David were very helpful
And professional with the sale of the property. Sharon was our contact on a daily basis and was superb and keeping us up to date on all matters with great communication via email
And phone. Certainly made the sale go smoothly- thank you.
Caril · 13 March 2026
Agent replied · 13 April 2026
Hi, thank you for your kind 5 Star Google Review, we always strive to provide excellent customer service and Lindsey has clearly done a great job for you. Thanks for taking the time to give her a review,
Regards,
David James, Branch Manager.
★★★★★ 5/5
GoogleOur experience as buyers with Your Move Darlington was brilliant. Allyson was the lovely lady dealing with our case and she was brilliant, whenever I wanted updates from the sellers side she was right on their case and always provided the updates we needed. Thank you Allyson for a wonderful experience.
Kia · 13 February 2026
Agent replied · 13 April 2026
Dear Kia, thank you so much for your kind 5 Star Google Review, it is very much appreciated. Allyson is delighted to get such positive feedback.
Kind Regards, David James, Branch Manager, Your Move Darlington.
★★★★★ 5/5
GoogleOur experience as buyers with Your Move Darlington was brilliant. Allyson was the lovely lady dealing with our case and she was brilliant, whenever I wanted updates from the sellers side she was right on their case and always provided the updates we needed. Thank you Allyson for a wonderful experience.
Kiana · 13 February 2026
Agent replied · 13 April 2026
Many thanks for your 5 Star Review.
Kind Regards, David James, Manager.
★★★★★ 5/5
GoogleEfficient. patient and informative throughout. This sale was slowed down by various issues raised by the buyer, but Sharon explained every step of the process, reassured me and kept me calm! We got there and many thanks to Sharon and her team.
James · 10 April 2026
Agent replied · 13 April 2026
Dear James, many thanks for your kind 5 Star Google Review, it is very much appreciated. Sharon is delighted to get such positive feedback.
Kind Regards, David James, Branch Manager Your Move Darlington.
★★★★★ 5/5
GoogleBought my first house with Your Move estate agents. Really helpful and informative. I dealt with Sharon who helped me through the whole process. Keeping me informed every step of the way. Highly recommend, excellent service provided :-). Thanks again!
Emily · 30 March 2026
Agent replied · 13 April 2026
Dear Emily, thanks for taking the time to submit a 5 Star Google Review, it is very much appreciated. Sharon is over the moon to get such positive comments. Good luck in your new home.
Kind Regards, David James, Branch Manager, Your Move Darlington.
★★★★★ 5/5
GoogleWe had a Absolutely brilliant experience with your move, Sharon went above and beyond helping us sort anything out with buying our house. Sharon was always on hand sorting any problem or query we had. We were kept in the loop every step of …
Thomas · 13 February 2026
Agent replied · 27 January 2026
Hi Thomas, thanks very much for your great comments and 5 Star Google Review. Sharon is delighted to get such excellent feedback.
Kind Regards, … More
★★★★★ 5/5
GoogleJust completed on a house purchase with Your Move. Sharon has been absolutely amazing from start to finish, kept me fully up to date at every stage and always willing to answer any questions I had. Thank you Sharon 😊 …
Denise · 16 March 2026
Agent replied · 13 April 2026
Dear Denise, many thanks for taking the time to submit your kind 5 Star Google Review, it is very much appreciated. Sharon is over the moon to get a mention. Kind Regards, David James, Branch Manager, Your Move Darlington.
★★★★★ 5/5
GoogleWould like to say a big thank you to Allyson and all at Your Move for selling my flat. The property was well marketed with a buyer being found promptly.
Communication was really good too with regular updates from Allyson.
Austin · 13 March 2026
Agent replied · 13 April 2026
Dear Austin, thanks for your 5 Star Google Review, it is great to get such positive feedback. Allyson is over the moon to get a mention. Kind Regards, David James, Branch Manager, Your Move Darlington.
★★★★★ 5/5
GoogleI can't recommend Sharon at Your Move highly enough. She did an incredible job helping my elderly aunt move house showing care, patience, compassion and efficiency throughout that made her move experience as good as possible. She went out …
Helen · 13 February 2026
Agent replied · 27 January 2026
Dear Helen, thank you for submitting your 5 Star Google Review, it is much appreciated. Sharon is delighted with your feedback.
Kind Regards, David James, Your Move Darlington.
★★★★★ 5/5
GoogleI have been so impressed with YourMove Darlington! I have recently used them for a sale and a purchase of new house and cannot thank them enough for such an efficient service. You made the whole purchase and sale process feel smooth and less stressful. Thank you to David for your knowledge and professionalism - you run a great team and nothing ever seemed to be a bother. The communication from the team and especially Lindsey Todd was outstanding. She kept me informed at every stage, was friendly, contactable and had a good sense of humour too which I really appreciated when house issues can get stressful! She gave brilliant advice and I would highly recommend the whole team but especially Lindsey for dealing with your next sale or purchase! Thanks again. Very happy customer.
Nikolas · 2 December 2024
Agent replied · 27 December 2024
Thanks for the 5 Star review and your kind comments Nik, it is very much appreciated.
Regards,
David James, Branch Manager.
★★★★★ 5/5
GoogleSharon has been excellent in all the transaction in selling my property always been very cheerful and polite in what was at time a very difficult process and kept us up to date when and where things were happening many thanks Sharon
Susan · 22 January 2026
Agent replied · 27 January 2026
Hi Susan, thanks for taking the time to give us a 5 Star Google Review. It is much appreciated. Sharon is over the moon with your feedback. Kind Regards, David James, Branch Manager, Your Move.
★★★★★ 5/5
GoogleJames has been very helpful and kind with me. Veey professional and patient. Absolutely I would recommend James as the best agent from Your Move.
Thanks to him, now I am at a new house
Lina · 13 March 2026
Agent replied · 13 April 2026
Thank you for leaving such a kind review for Hollie in our lettings team. We appreciate your feedback.
Many Thanks,
Jenny
Lettings Manager
★★★★★ 5/5
GoogleSold my house back in February with your move and they were fantastic! While the marketing package you pay for unlike some estate agent it was well worth the money, the photos were fantastic and the VR walk around a great addition. Needless to say the house sold within a month no doubt due how well it was marketed. I'd use your move again in a heartbeat! Special mention and thanks to David James who personally dealt with my sale and to whom nothing was too much trouble. Any queries I had were dealt with quickly and communication was second to none. It's so hard to find companies with good communication nowadays and whom you can actually pick up the phone and speak to. If I could give them another star on this rating I would. Excellent from start to finish!!
Annalise · 2 November 2024
Agent replied · 9 November 2024
Hi Annalise, thank you very much for your positive feedback. It is much appreciated. All the very best for the future.
Kind Regards,
David, Manager.
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